In the UK, Open Banking and the revised EU Payment Services Directive (PSD2) have been heralded as the sea changes that will benefit everyone’s finances. They were officially launched on January 18, 2018. Fourteen months on, what has come of it? In this episode, Eric speaks with Jonathan Musto, Head of Development at Zoot Enterprises in Europe. They discuss what has transpired since the 9 top banks in the UK were forced to comply with new regulations around data sharing. Listen and learn, from the direct experience of someone living through the change, about wide ranging impacts that include changes in customer sentiment and the idea of ‘self-driving banking’.