"How To Lose Friends and Alienate Customers" - By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training. Visit https://www.serviceskills.com for training programs on this topic and many more.
Marilyn Anderson is a bestselling author, speaker, and award-winning writer for film and television. She won a LUMINAS Award for the Positive Depiction of Women in film and television, and she is writer-producer of the feature film, How to Beat a Bully. Marilyn is the author of How to Live Like a MILLIONAIRE When You’re a Million Short. The book was featured in Forbes and USA Weekly and won an Award as the Best Book on Saving Money & Living Well of the Year. More info at - https://www.HowtoLiveLikeaMillionaire.com