Welcome to another lively episode of the Traveling Groomers Podcast! In today’s special live recording, hosts Chris Anthony and Mary Oquendo are joined by Annalisa Signorelli, a seasoned grooming professional and problem-solver who’s bringing innovation to the grooming table. This episode—recorded live simultaneously on the California Groomers Association and Traveling Groomers Facebook pages—dives into one of the industry’s most persistent challenges: communication between groomers and clients.Chris, Mary, and Annalisa share real-life anecdotes of grooming mix-ups, client misunderstandings, and the infamous “I’ll do my best” promise that leaves groomers everywhere sighing in solidarity. But it’s not just about venting—Annalisa introduces an exciting new app designed to transform client consultations, using easy-to-understand visuals and AI-powered customization to help bridge the communication gap and protect groomers from lost revenue and unhappy customers.If you’re a pet groomer who’s ever found yourself caught between a client’s expectations and grooming reality, or if you’re looking for practical tools to run your business smoother, this episode is for you. Tune in to hear about the importance of clear client communication, the role of continuing education, charming behind-the-scenes stories, and how technology is helping groomers everywhere “do their best”—and then some.Grab your shears and let’s get started!
