#GrowthTalks featuring Mick Griffin. In this episode we discuss:
+ Customer Retention Report by Brightback https://brightback.com/blog/b2-c--b2-...
Discounts and deals are the most popular retention tactic
Companies are mostly not yet collecting data to act upon
SMB-focused Companies are better in customer service then Enterprise-focused Companies
+ MailChimp launches their own mockumentary series https://mailchimp.com/presents/
