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There are only two ways a manager can impact an employee’s output,” said Andy Grove, who was CEO of Intel. “Motivation and Training. If you’re not training, you’re only doing half your job.” Talking Shop With Shop Owner - sponsored by AAPEX 2021 - is here to help you do the WHOLE job.
With all of the technological changes in the shop and under the hood, not to mention the changes in marketing, communication and business management, how important is training to today’s shop owner? Doug Kaufman asks Vic Tarasik what's needed, what's available and what's next.