Betsy Wurzel welcomes back Neal K. Shah to Chatting with Betsy for an eye-opening conversation on health insurance denials and his new #1 Amazon Best Seller, Insured To Death: How Health Insurance Screws Over Americans And How We Take It Back (Foreword by David Casarett, M.D.). Neal shares his personal journey battling insurance denials during his wife’s cancer treatment, along with stories from CareYaya clients who faced the same devastating obstacles. Together, Betsy and Neal explore:
- How insurers are using AI to increase claim denials (one jumped from 1% to 15%)
- The emotional and financial toll on patients and caregivers
- Why physician burnout and shortages worsen the crisis
- Steps families can take to fight back and file appeals—especially vital for elderly patients who lack advocates
Neal also introduces his work with Counterforce Health, a free support resource for appeals, and shares updates from CareYaya, his caregiving tech startup.
💡 Don’t miss this powerful interview exposing the broken healthcare system and offering practical ways to protect yourself and your loved ones
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