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The Advisory Board Podcast

Big thanks to our episode sponsor, ClientTether, for making today’s conversation possible.

This week, Dave Hansen welcomes his friend (and occasional karaoke co-star) Jim Stapleton, VP of Franchise Development at Caring Transitions—the largest senior relocation and household goods resale franchise. With 30 years in sales, six years in franchise development, and a knack for doubling system size, Jim blends performance, psychology, and just enough musical theater flair to keep audiences hooked. 

The conversation dives deep into one of the most powerful forces in sales—fear—and how it affects both franchise buyers and salespeople. Jim unpacks the primal origins of fear, its clash with logic, and why love is just as influential in decision-making. Using analogies from high dives, Bob Ross paintings, and even piles of laundry mistaken for monsters, Jim explains how to guide candidates from hesitation to confident action.You’ll hear strategies for:

This is a masterclass in blending psychology, sales craft, and human connection to help people make life-changing franchise decisions—without pushing them into the deep end.