In this episode Shane, Kamaar and Matthew Baker VP of Admissions at Pinnacle Treatment Centers talk in depth about what it means to create a patient-centric culture that empowers your team. They also talk about how to navigate and eliminate barriers to treatment. Lastly, they talk about the importance of focusing on the right behaviors as opposed to the outcomes to create a high performing team. If you are an operator, a leader in admissions or marketing then this is a great episode to tune into.
