Resilience, usually defined as the ability to bounce back to the previous state after a shock, can be more accurately described as a process by which an organisation weathers a stressful event not just by returning to its original form but improving itself in a sort of dynamic adaptation close to the evolution of natural species.
But what are the mental processes that enable this approach? Can we identify a "resilient mindset"?
With Carlo Salvato, professor of business strategy at Bocconi.
