We test and compare a few dealers' chat services to DigiNinja, then when Josh arrives we discuss how Josh came to arrive in the automotive industry, customer oriented sales processes, his sales training platform "Closing Big", a few bullet points on his personal sales process and the importance of not overcomplicating it, how time can kill a deal, the prevalence of digital communication and social selling in modern sales, and much more in another exciting episode of DigiNinja Sales Academy!! 💱