In this episode, Dr. Snyder challenges you to confront the negative impact of difficult, rude, entitled, and toxic customers on your businesses. By examining the repercussions on staff morale, productivity, customer satisfaction, and financials, he emphasizes the importance of addressing and potentially eliminating such customers. Dr. Snyder encourages you to consider the opportunity costs and engage in open conversations with staff and toxic customers to safeguard your reputation, create a positive environment, and ensure long-term success.
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Thank You for enjoying this episode of Delusional: Winning the Weekly War of Dentistry
