Once upon a time, customers didn’t ever want to see people cleaning. Now they expect it.
The ways we have innovated in the hygiene industry are here to stay.
In this episode, I interview Mark Alpert, VP of Business Assurance at TÜV SÜD, about innovations in hygiene audits.
What we talked about:
The hidden industry that makes us feel safe during COVID-19
How Mark has innovated on innovation
The qualities of communication & responsiveness that are here to stay
