Would you buy from a company you don’t trust on a personal level? We wouldn’t either.
Every member of your organization that interacts with the customer has the chance to make or break a sale. Recognizing this power can help enable your sales team by removing any pain points along the customer journey.
On this episode of The Sales Engagement podcast, we talk with Vince Maltese, Head of Sales Enablement at Accelya. He joins the show to talk all about:
- Enablement as the ethos of the company
- Company mistakes around enablement & advice on how to improve
- Understanding the Miller Heiman methodology
- The customer journey and post-pandemic changes
- Building out a company’s enablement division
For more engaging sales conversations, subscribe to The Sales Engagement Podcast on Apple Podcasts, on Spotify, or on our website.
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