In a perfect world, the AE and SC are so aligned that the customer experience leads straight to the president’s club. That perfect world isn’t as hard to visit as you might think. In this episode, I interview James Kaikis, Senior Manager of Manufacturing Solutions Engineering at Salesforce and Cofounder of the PreSales Collective, about perfecting the AE/SC relationship. What we talked about: -What not to do (ahem, lane swervers, looking at you) -4 qualities of ideal alignment between AEs and SCs -The importance of listening to feedback -Sales is a motivated environment… people want to be their best For more engaging sales conversations, subscribe to The Sales Engagement Podcast on Apple Podcasts, on Spotify, or on our website.