Description

To get the most out of a solution, you need to understand its capabilities. To understand its capabilities, you need a knowledgeable guide. To get a knowledgeable guide, you need Ingram Micro’s CARE program.

Shelby Skrhak speaks with Chris Heinrich, technical adoption executive, and Jason Kennedy, sr. customer success account executive, both of Ingram Micro, about:

• The importance of customer success
• The CARE program and what it means for customers 
• How customer success raises contract value