Is customer experience at your company a transaction or a relationship?
In today's episode, Daron Fowlks, VP Global Customer Experience at StubHub, joins us to share his strategies on how to turn fans into customers and his experience building a team of over 200 people from scratch.
Join us as we discuss:
Going “plus 2” for customers
CX leadership
Expressing empathy with customers
To hear this interview and many more like it, subscribe on Apple Podcasts, Spotify, or our website or search for Now Brands Talk in your favorite podcast player.
