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Description

In the quest to become the world’s most beloved payments brand, two things are needed.
Education and relationships.
In this episode, I interview Rob Park, COO at Helcim Inc., about the dos and don’ts of building long-term relationships with customers.
Join us as we discuss:
Why technology must not replace human connection
The big secret to becoming a beloved brand
The role of education in building customer experience
Trust, transparency, love, and the merger of sales and support



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