In this episode of Subscription Prescription, we explore the crucial role of communication in scaling your subscription business. Learn how to effectively leverage email and SMS to prevent churn, increase average order value, and create loyal, long-term subscribers. Discover the do's and dont's of crafting a unified communication strategy that keeps your customers engaged and satisfied.
🔍 Key Topics Covered:
- The power of email in subscription retention
- Crafting an onboarding strategy that sets the right tone
- Avoiding common pitfalls with SMS notifications
- Optimizing order confirmation and tracking emails for maximum impact
- Why segmenting your subscribers is crucial for personalized communication
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#SubscriptionBusiness #EmailMarketing #CustomerRetention #eCommerce #MatthewHolman #SubscriptionPrescription
