02:54 - How do you know when a project has gone wrong? 07:52 - Setting Expectations
13:22 - Client Relationships and Improving Communication 17:16 - Horror Stories
35:37 - Rescuing a Project (After Things Have Gone Wrong…) 37:42 - Scope, Rescoping
Picks
Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers (Collins Business Essentials) by Geoffrey A. Moore (Philip)
Jonathan Stark: First Do No Harm (Jonathan)
Creative Class Contract (Jonathan)
Facebook Ads Manual: Everything You Need to Know to Get Started by Mojca Mars (Reuven)
