We set a high bar for ourselves as real estate advisors. When you're recommending industry liaisons to help your client with a sale, whether it's a lender, contractor, home inspector, or other, align yourself with an industry expert. Not every industry partnership is going to go smoothly, but you owe it to your client to do your due diligence and vet out industry contacts that will best serve your clients' needs.
Going back to last week's theme, your client may hire an outside industry partner -- making them an uncontrollable. There's nothing you can do about that. If your client goes with a lower-cost service, there is probably a reason for that. Prepare your scripts and list of vetted partners. Ultimately, of course, it is your clients' choice but be prepared to lay out the pros and cons. If you had a health scare, wouldn't you go to the best of the best healthcare provider?
If things do go south, take ownership of it and communicate, whether it's something that you directly caused or not. Salvage that relationship and keep your clients' trust. Buying or selling a home is one of the most stressful events in your clients' life. You want to make sure the transaction is set up for success.
