In this episode of the Voice First AI podcast, host Michael introduces listeners to SmartOptimize's unique six-phase approach to transforming businesses using AI automation. The podcast discusses how AI can capture and route calls, improving efficiency and ensuring no opportunities are missed. It underscores how AI can convert leads, dispatch responses, and follow-ups, leading to more efficient operations and increased revenue. The podcast also elucidates how AI increases customer retention and collects invaluable customer feedback to drive better business decisions. A highlight of the podcast is the discussion about how AI can automate repeatable workflows and reduce human needs. The concluding part emphasizes the SmartOptimize Difference, which revolves around voice-driven AI automation and gradually integrating AI into operations.