Every week, I hear the same frustration: 'I spend more time fixing broken processes than actually getting work done.' Sound familiar? The truth is, your organization already has the tools to cut repetitive tasks in half—you just might not be using them. Azure Logic Apps isn’t just another Microsoft buzzword. It’s the glue holding modern workflows together across M365, the Power Platform, and countless other services. Today, I’ll prove how a single Logic App can save hours each week by automating the busywork. But first, let’s look at why you’re drowning in manual steps in the first place.Why Manual Tasks Are Holding Businesses BackPicture this: you’re sitting at your desk with Teams pinging every few minutes, Outlook filling with unread emails, and a SharePoint alert that someone just uploaded a report. At the same time, your manager is waiting for you to approve a purchase request. To keep things moving, you hop between apps, forward documents, send reminders, and chase down who is supposed to respond next. By lunchtime, you’ve done plenty of switching and checking, but almost no real work. That constant juggling has become the normal rhythm for many knowledge workers, and it’s draining. Hybrid work was pitched as the future that would streamline processes and cut down wasted time. But what actually happened in many organizations is the exact opposite. With staff spread across locations and devices, the number of apps and channels we use has ballooned. Instead of eliminating steps, hybrid setups often create more handoffs, more duplications, and more chances for something to fall through the cracks. It feels like we built bigger toolsets only to make everyone’s job more complicated. What makes this situation even stranger is the investment. Companies have rolled out Microsoft 365, adopted Teams meetings by default, and taught employees how to co-author in Word or Excel. On the surface, that looks efficient. Yet under the covers, the processes are still stitched together manually. Someone has to remember to route that document for review. Someone else must check the shared folder to see if the right draft is in place. Alerts have to be pasted into chats. Approvals linger in inboxes. All of this effort ends up working against the very tools we paid to improve productivity. Think about something simple like tracking who uploaded a financial report last week. In theory, you should open OneDrive or SharePoint, use version history, and see the details. In practice, most people scroll through long lists of files and recent edits, then send manual emails asking, “Did you upload version three?” They then copy the link into a team chat to keep everyone informed. By the time the group actually opens the right file, half an hour may have passed. Multiply that across dozens of small steps happening every day, and nobody is surprised when deadlines slip. Research into workplace efficiency shows just how much these tasks add up. Knowledge workers typically spend between thirty and forty percent of their week handling repetitive, low-value steps like forwarding emails, consolidating updates, or entering the same numbers into different systems. These aren’t difficult skills, they’re simply eating away at the hours employees could use for analysis, strategy, or creative work. Paying highly trained staff to copy links and chase approvals is like hiring a chef and asking them to wash dishes full-time. The best analogy I’ve heard is to think of these workflows like a plumbing system. Every time you add a manual step, you create a tiny leak. One leak may not flood the kitchen right away, but over time, the drips add up to gallons of wasted water. In business, that water is wasted time and focus. The leaks make the system unreliable, and instead of flowing smoothly, tasks get bogged down by friction. When managers talk about “moving faster” or “responding to the market,” they’re trying to reach speed while still dragging a network of leaky pipes. That mismatch is where frustration builds. We’re in a world where quick responses are expected by default. A customer emails, and they assume an answer within the hour. Executives want to approve spending in real time. Colleagues expect instant notifications when new documents appear. But when the process for each of those outcomes relies on manual routing, the expectations and the actual system are out of sync. The gap between speed and execution widens with every new workload. Here’s the twist. Microsoft didn’t ignore this problem. In fact, the solution already exists, built right into the Azure ecosystem. Many professionals log into Azure frequently without realizing it’s sitting there, ready to connect their day-to-day tools and automate repetitive tasks. They’re paying for the licensing and building workloads in Azure but still missing a piece of the puzzle. That piece is Azure Logic Apps. When set up correctly, Logic Apps can eliminate around eighty percent of those repetitive workflows we’ve been talking about, from document routing to notifications to approvals. Instead of copying links manually, a Logic App can detect the upload, send alerts to the right people, and even attach the document directly—all on its own. When you multiply those small wins across teams, the impact is massive. So here’s the next big question: if automation is already sitting there in Azure, why doesn’t everyone use it? Why is there so much confusion about what a Logic App actually is, and how is it different from tools like Power Automate? Let’s clear that up.What Azure Logic Apps Actually AreWhy did Microsoft build Logic Apps when Power Automate already exists? If you’ve asked yourself that, you’re not alone. A lot of IT pros assume Logic Apps and Power Automate are just two labels for the same tool. Both handle workflows. Both let you connect Office apps to outside services. Both can automate approvals and notifications. On the surface, that overlap is confusing. You don’t want to choose the “wrong” one and rebuild later. So the natural question is, are Logic Apps redundant or are they designed for something different altogether? The reality is that Microsoft didn’t create two versions of the same product. Instead, they targeted different audiences and scenarios. Power Automate sits right inside Microsoft 365 and the Power Platform. It’s built with business users in mind—people who want to automate personal tasks like routing an approval or syncing lists between two apps. Logic Apps, though, live in Azure. That placement matters. Anything running inside Azure can leverage the full cloud ecosystem: security, governance, scale, monitoring, and integration with enterprise applications. Where Power Automate is about empowering individuals and teams, Logic Apps are about powering entire organizations across multiple systems. That’s why calling them duplicates misses the point. Think of Logic Apps as enterprise-grade workflow automation. Instead of focusing only on Microsoft-first tools like Outlook and SharePoint, they can connect across far more services—both Microsoft and third-party. The design philosophy is integration. Many businesses use SAP for finance, Salesforce for customer data, ServiceNow for IT management, and still maintain custom internal apps. None of those live neatly inside Microsoft 365, but they all need to communicate. Logic Apps act like digital glue, binding those systems together. Rather than writing custom code in every app to handle these connections, you build workflows visually in Azure. That makes integration faster and keeps each system maintainable. A concrete example helps here. Let’s say a company receives purchase orders as PDF files in SharePoint. Finance wants those orders pushed into SAP automatically. Sales wants visibility in Salesforce. In Power Automate, you could probably move the file around or send notifications. But with Logic Apps, you can structure the workflow to watch a SharePoint library, extract the data, push it into SAP using an enterprise connector, and then update Salesforce—all in a managed, auditable flow. Every time a new invoice drops in the folder, the Logic App wakes up and runs those steps without manual handoffs. That’s the scale Azure designed it for. To understand how these flows work, it helps to know the three building blocks of a Logic App: triggers, actions, and connectors. A trigger is the starting point—it could be a file arriving in OneDrive, an HTTP request from another app, or even a scheduled timer. Actions are the steps that follow. Send an email. Create a record in Dynamics. Write data to a SQL database. Each action executes after the trigger fires. The connectors are the bridges that allow those triggers and actions to talk with hundreds of apps and services. Think of them as prebuilt adapters. You don’t need to learn each system’s API. You simply pick the connector, authenticate, and start building. Suddenly the barrier to entry for enterprise-grade integration drops way down. The connectors are what make Logic Apps truly scalable. In most organizations, the biggest blocker to automation is integration. Without connectors, you end up writing custom middleware or scripts that require ongoing maintenance. With Logic Apps, the connectors handle standards like authentication, throttling, and error management. That means your workflows can grow across systems without requiring an army of developers to keep them alive. It’s not no-code in the marketing sense—it’s actually production-ready no-code that respects the complexity of enterprise systems. Here’s the part most people miss. Logic Apps aren’t in competition with Power Automate. They’re more like the foundation Power Automate sometimes sits on. Many flows users build in Power Automate actually run under the Logic Apps framework behind the scenes. Microsoft simply packaged the same workflow engine in two different ways: one friendly for personal productivity, and one engineered for
Become a supporter of this podcast: https://www.spreaker.com/podcast/m365-show-podcast--6704921/support.