What does it take to grow and operate a successful restaurant franchise system? One might imagine that it’s a huge undertaking that requires quite a bit of hands on activity to get it right.
This week’s guest has spent the last few years doing exactly that. In fact, he’s so hands on, QSR Magazine gave him the official title of “Hands On CEO”, just this past year.
In episode #021 of the Social Restaurant Podcast, I talk with Don Fox, Chief Executive Officer of Firehouse Subs, a 19-year-old concept with over 700 Firehouse Subs restaurants in 36 states and Puerto Rico with a goal of reaching 2000 locations by 2020.
Don and his chain were recently featured on the cover of QSR Magazine as one of the Best Franchise Deals of 2013. You’ll hear him share the secrets of how his chain has worked to win that award and the lessons they’ve learned along the way.
If you market to franchised restaurant systems or are working to grow one on your own, Don shares ideas and concepts that you can take to heart.
Go ahead, turn up the speakers, click play and listening to episode #021 of the Social Restaurant Podcast.
And as always, please support our show sponsors:
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