In this episode we talk with Johannes Thomas (MD & CRO) of Trivago about his personal travel bookings habits, what he feels are hotels biggest challenges today, metasearch, and a range of other interesting topics.
Chapters:
0:50 Operational Memories & Challenges
5:09 Personal Booking Habits
9:09 Hotels Optimising their direct channel
13:34 Centralised Hotel Solutions
17:43 Kayak, Google, TripAdvisor & Trivago - Is there a difference?
22:32 AI's Future Influence
27:01 From Operations to Technology