On this podcast, Philadelphia employment attorney Jonathan Segal joins XpertHR Legal Editor David Weisenfeld to discuss what's wrong with the annual performance review process and how to fix it. Segal is managing principal of the Duane Morris Institute and a popular speaker at Society for Human Resource Management (SHRM) conferences.
While some have called for abolishing annual performance reviews altogether, Segal is not among them. "We should fix it [the process] rather than nix it," he said. "There is a lot of checking off boxes and writing comments, but no conversation." If employers focus more on performance development and have a dialogue where a manager tells employees where they can grow, the process is far more likely to increase engagement.