SHRM's President and CEO Johnny C. Taylor Jr. has made several changes since taking the helm at the beginning of 2018. This podcast features a wide-ranging conversation with Taylor at the SHRM 2018 Conference and Exposition in Chicago on key challenges affecting HR professionals today.
Chief among them is the oft-voiced complaint that, too often when people go to HR, nothing happens. "A lot happens, but people just don't know it's happening," said Taylor. "And that's the part that we've got to do a better job as a profession of reacting to." Taylor explains that much of what HR does must be kept confidential, and people don't always realize that.