Join me as I interview Jeff Cox, the company’s Lean Six Sigma Facilitator, regarding Eflex’s non-traditional transformation. Their focus on achieving results will be at the center of our discussion as well as a frank conversation about the trials and struggles they faced leading up to the company’s decision to embrace Lean Six Sigma.
**This interview was pulled from the archives and originally aired in 2010. Jeff currently works with Nationwide Insurance, specializing in modeling and simulating current state and future state processes, driving out cost.