Shows
Get Your Entrepreneurship Together With Brian ElamSpecial Ops to Biz Ops. with Adam LietteHave you noticed there have been quite a few military folks who have started successful businesses? Why do you suppose that is?
It probably has a lot to do with the discipline, work ethic, and love of your team that the military installs in it ranks. In this episode I have the pleasure of talking with Adam Liette, a former active duty special operations solder in psychological warfare turned business coach
Adam has developed his own methodology to help make businesses run smoothly, and scale up. We get into...
2024-07-2745 min
Harmonious at LunchStreamline Business Growth: Expert Insights with Adam LietteWelcome to another episode of Harmonious at Lunch! Today, Brandon Gano hosts Adam Liette, an operations specialist, delving into the core of smooth business operations to scale effectively. If you're a business owner, entrepreneur, or executive, this episode is a goldmine for you! Brandon and Adam dive deep into the challenges of hiring the first few employees and overcoming growth hurdles. Adam shares invaluable insights into identifying the right tasks to delegate, emphasizing the importance of aligning your energy with your core business objectives. Discover the power of transparent time tracking and how it can revolutionize your approach to...
2024-03-2720 min
Sweatpants To SuitsFrom Concept to Cash: Adam Liette's Million-Dollar Blue PrintIn this special episode, we are thrilled to interview Adam Liette, a US veteran turned digital consultant. Adam was the former director of operations for Musical U, a music education company that grew tremendously over the past two years, earning “2 Comma Club" award to companies that earned over 1 million dollars. He teaches entrepreneurs how to create the same systems through his service Smooth Operations.
Smooth Operations:
➡️https://www.adamliette.com/
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2024-02-2918 min
Leadership Is Changing534: Leadership is Changing Mashup | (ft. Faisal Hoque and Adam Liette)Faisal Hoque has an extensive background in technology and business, starting from an R&D engineer to founding several tech companies and working with large corporations like Dun & Bradstreet and GE Capital. He has authored books on leadership, innovation, and organizational transformation. Faisal also discusses his involvement with the U.S. federal government and highlights their recent books on navigating the post-pandemic world and finding personal and professional authenticity. Adam Liette talks about his transition from being a musician to joining the army during a time of war and then returning to his passion for music. He s...
2023-12-1916 min
The Bubbles EffectBubbles & Biz with Adam LietteAfter taking August off to travel and enjoy summer with my family, Bubbles & Biz is back! 🥳
And, y'all, this week's episode is SO good! Earlier this summer, I chatted with Adam Liette, who is the founder and director of Smooth Operations and we had a blast!
Smooth Operations helps entrepreneurs create the systems and workflows needed to scale online companies. As the former Director of Operations for one of the world's largest online music education companies, these systems tripled the team size and increased revenue by over 600% in the last 2 years, earning the 2 Comma Club awa...
2023-09-0739 min
💫Cultural Fluency💫Smooth operations: Influencing and business building with Adam Liette -- 💫 Cultural Fluency 💫 Ep. 17
In this episode Adam Liette and I talk about learning languages, growing online businesses and improving personal performance. Adam is the founder and director of Smooth Operations, which helps entrepreneurs create the systems and workflows needed to scale online companies. As the former Director of Operations for one of the world's largest online music education companies, these systems tripled the team size and increased revenue by over 600% in the last 2 years, earning the 2 Comma Club award from ClickFunnels. He’s a 12-year veteran of US Army Special Operations in addition to having a Masters of Business Administration.
More from Adam...
2023-08-1132 min
The Nikhil Sai ShowUncovering the Mystery Behind Adam Liette's Big Secret! | The Nikhil Sai Show-95
Adam Liette is a Two Comma Club Award winner who teaches what many people neglect in a growing business - operations.
Adam Liette’s journey began in the mountains of Afghanistan as a paratrooper in the famed 82nd Airborne Division. While serving his first combat tour, he was recruited into a US Army Special Operations unit where he would learn advanced skills of persuasion, influence, special tactics, and operational design/execution.
After spending nearly a decade honing his skills in the Special Operations unit, he would work for Musical U, an online music education company. As he helped with th...
2023-05-2345 min
Smooth Operator Podcast83. Becoming a High Performer with Malorie NicoleThe journey that we’re on is never a straight line. We will encounter stressors along the way.
Learning more about ourselves and how we react to our emotional responses to these stressors is an amazing tool. And one that I’m continuously exploring.
Which is why I was super excited to welcome my new friend Malorie to come onto the show!
Malorie Nicole is a multi-certified coach, Forbes #1 Podcaster, limiting belief crusher and strategic thinker. She helps entrepreneurs grow their business, cultivate a healthy and fulfilling personal life, reach their full potential, and...
2023-03-0445 min
Smooth Operator Podcast82. When Team Members Stop PerformingHaving a team member not perform to our expectations can be one of the most frustrating things when building a team.
If you listened to episode 78, we explored what we can do from a leadership perspective to minimize our impact on their performance. And yet we will still encounter performance problems with our team.
So what now?
In this episode, we’ll explore a process for documenting, confronting, and ultimately fixing their performance issues.
Let’s get started…
Learn more at https://www.adamliette.com
Join the Facebo...
2023-02-2713 min
Smooth Operator Podcast81. Aligned Workplace Values with Kelsea WarrenAre we living within our value system in our business?
Within all of us, there are personal values and workplace values. These may have similarities, but they have distinct differences as well.
Today I’m talking to Kelsea Warren from The Seamless Coach. Kelsea works with individuals and businesses to elevate their well-being and prevent burnout by identifying and aligning their workplace values.
Discover how:
If we’re not living within our values we’re likely to feel a lot of dissonance in our professional lives
How to create organizational values as docume...
2023-02-2446 min
Smooth Operator Podcast80. Morning RoutinesIs there really something magical about having a solid morning routine?
While there are plenty of influencers that will criticize those that have detailed morning routines, the fact is that we all actually have a morning routine - it’s just that some are intentional and others aren’t.
What intention are you starting the day with?
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next Team Member: https://www.adamliette.com/hiring-course-optin
Appl...
2023-02-2015 min
Smooth Operator Podcast79. The Power of Story with Carrie Klewin LawrenceWhat is an origin story and how does this impact our marketing?
Today I’m thrilled to be joined by Carrie Klewin Lawrence, the author of Origin Story: Power of the Inciting Incident to discuss how to develop your own origin story.
The stories that we tell can help our followers move through their hesitancy and step into their role of highest contribution.
Discover:
How we curate our own stories
Why obstacles and detours can add interest to your story and help your followers know better know the real you
Utilizing inciting in...
2023-02-1749 min
Smooth Operator Podcast78. Maybe The Problem Is YouIf you have a team, then you’ve likely encountered a time when they weren’t performing as well as we’d like them to.
When this happens, most managers will want to explore what’s going wrong and why they aren’t getting the job done.
But let me ask you a serious question…
Have you ever considered that the problem may be you?
Discover ways that we can impede on their performance and how to quickly mitigate this in today’s episode.
Learn more at https://www.adamliette.com...
2023-02-1315 min
Smooth Operator Podcast77. The Future of Content Marketing with Jeff DolanContent marketing is a continuous part of growing your following. Building knowledge of your product or service must be part of your strategy to increase your revenue.
Jeff Dolan is the CEO of Wavve, a cloud-based platform that helps podcasters and other audio creators keep marketing on social media simple. He is a podcaster, musician, and award-winning filmmaker who loves to encourage creators of all stripes.
Today he joins the podcast to talk about content marketing and how it’s evolved from his time in corporate America to running a content SaaS.
Discover:...
2023-02-1046 min
Smooth Operator Podcast76. Hiring The Best PlayersHiring is something that most of us want to do, but not necessarily the process of hiring…
To find the best candidate, using a proven process will enable you to quickly sift through the applicants and begin assessing them on their:
DISC Assessment
Culture Fit
Skills Assessment
… all before proceeding to a final interview.
Discover the hiring process that I’ve used repeatedly to get the best results in my business in today’s episode.
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/face...
2023-02-0617 min
Smooth Operator Podcast75. Finding Your Impact with Alexys BartokHow can you have a bigger impact in your own business?
I’m excited to bring Alexys Bartok from Process to Profit onto the show. Alexys is one of the most natural operators that I’ve ever had the pleasure of meeting and we geek out like crazy in this episode.
Learn some actionable steps you can take to implement easy operational upgrades to your own life and business in this packed episode.
If you’ve ever wondered how much of an impact having an operator on your team can make, be sure to giv...
2023-02-0346 min
Smooth Operator Podcast74. Making SOPs Work For YouWe recently talked about creating SOPs… but now what?
A Google Drive folder filled with SOPs do exactly nothing for us if they’re not part of our operational workflows.
We have to operationalize our SOPs.
There are many different tools that you can use to actually create SOPs, such as Process. All of these work very well.
But the problem is
That you are having to switch systems in order to follow them
No cross-collaboration available
Accountability is lacking
Just another thing to link to…
Learn the process that I...
2023-01-3013 min
Smooth Operator Podcast73. Accelerating Your Impact with Tori BarkerWhat if there was a way to increase your network while also improving your communication and sales skills?
Tori Barker from Creative Marketing joins the show to talk about her journey into podcasting. Since launching her show, she’s been able to quickly amass a wide audience and gain a lot of confidence in other aspects of her business.
Discover how Tori:
Got started in podcasting after being interviewed for a show
Prepares for interviews in a low-stress, high impact way
Increases the reach of her show by incorporating a wide variety of media du...
2023-01-2752 min
The Tori Barker PodcastEp. 3: Building Powerful Frameworks To Supercharge Your Business Operations with Adam LietteIs your business built on Frameworks designed to supercharge your Business Operations and ultimately drive success?Adam Liette, the founder and director of Smooth Operations, helps entrepreneurs create the systems and workflows they need to scale their companies.Get ready to explore the inner workings of successful businesses! This episode dives into building an operating system to help you reach your goals. Plus, discover tips on developing a strategic plan and recruiting top talent.00:00 Interview with Adam Liette02:54 What does Smooth Operations do?04:12 How do you build an operating system around...
2023-01-2432 min
Smooth Operator Podcast72. Deliberate Professional DevelopmentWhat are you doing to develop yourself today?
If there’s one thing that the most successful people in this industry do consistently, it’s to purposefully develop their profession. They’re never done learning.
There are so many options to get started, including:
Reading solid books, both new and old
Online courses (I include a special hack that makes consumption easier)
Coaching programs
Mastermind Groups
I’m getting ready to start an 8-week podcasting mastermind and I’d be thrilled to have you join me! My friend Tori Barker is a rockstar podcaster...
2023-01-2317 min
Smooth Operator Podcast71. Humanity in the Office, Automation in the Business with Michelle NedelecNo matter where you are in business, you could use more automation in your systems.
Having our systems automated allows us to concentrate more on the human side of the business as everything else is already taken care of.
International bestselling author, Michelle Nedelec is an expert in Entrepreneurialism and the founder of Awareness Strategies. She’s run her own series of companies for over 22 years and for over 15 years has been helping Managers and Executives to continually double their profits and revenues.
Learn more about:
Why creating “Frankenware” will inevitably fall apart...
2023-01-2055 min
Smooth Operator Podcast70. The Amazing SOPWant to turn chaos into efficiency? SOPs are the answer! Implement them to improve communication, reduce errors and increase productivity. Take the first step and streamline your operations today as we discuss strategies on how to get started from this episode.
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next Team Member: https://www.adamliette.com/hiring-course-optin
Apply for a Free Strategy Session: https://go.oncehub.com/AdamLietteMeeting
2023-01-1514 min
Smooth Operator Podcast69. The Awakened Life with Scott LandisIf we’re winning at home, then we can win in business.
This week I’m thrilled to bring Scott Landis from Awakened Life Academy to the show to discuss his personal journey and the key lessons that have enabled him success in his business and life.
Discovering the why behind everything that he was doing has helped him to become more aligned with his family and clear in his purpose. He felt like he was on assignment and became mission-oriented and aligned. .
This is an incredibly deep interview that will help you find...
2023-01-1346 min
Smooth Operator Podcast68. Operators Lead the WayOperators are critical to the long-term success and scaling of your business.
You’ll hear many different terms for the second-in-command of a company, yet nothing is quite like an operator.
We are tacticians. Strategists. Coaches. Leaders.
Able to dream of the big picture and then devise a strategy to make it into a reality.
Learn more about operators and what they can do for your business in today’s episode
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
2023-01-0914 min
Smooth Operator Podcast67. Leading by Type with Deanna PecinaHave you ever wondered why people act the way they do?
Today I’m thrilled to bring on someone that I’ve worked with professionally, Deanna Pecina from Leading by Type. She’s an expert in communication and helping leaders understand how to best serve those they work with.
When you unlock these secrets, you’ll have a greater understanding of yourself and everyone around you. And be better positioned to react with greater empathy and skill in every interaction you have.
Working with Deanna has been a game changer for me personally, so I’m t...
2023-01-0646 min
Smooth Operator Podcast66. Protecting Your EnergyWe only have so much energy in our lives, so how do we protect ourselves so we can give our best to the projects we have?
This episode explores various ways that I’ve found to protect my time while also serving my team members.
If you’ve found yourself being pulled in many directions throughout the day, this episode will be incredibly valuable.
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next Team Member: http...
2023-01-0211 min
Smooth Operator Podcast65. Big Picture Marketing with Caleb RocheWe all know that marketing is essential to growing our business. And yet it’s far too easy to get distracted by the shiny objects and not focus on what really matters.
In this wide-ranging interview, I sit down with Caleb Roche, a marketing consultant that designs and implements marketing for companies large and small.
We discuss consumer sentiment and behavior, making an effective website, SEO and how to best get started establishing a long-term brand strategy.
I learned a ton about what’s changing in marketing and look forward to implementing additional stru...
2022-12-3052 min
Smooth Operator Podcast64. Batching Your OutputsHow does batching your outputs help you conserve your energy and work from a place of predictability and consistency?
How do you take control of your schedule?
In this episode, we’ll be discussing how you can influence and train your team in the most effective manner by batching your outputs.
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next Team Member: https://www.adamliette.com/hiring-course
Apply for a Free Strategy Session: http...
2022-12-2813 min
The Awakened Life With Scott LandisAdam Liette - How To Create Your Ideal Next HireAwakened Life Podcast - Interview with Adam Liette
"How To Create Your Ideal Next Hire”
Awakened Life Podcast Season 3 Ep. 60
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Adam Liette is the founder and director of Smooth Operations, which helps entrepreneurs create the systems and workflows needed to scale online companies. As the former Director of Operations for Musical U, the systems he uses tripled the team size and increase revenue by over 600% over 2 years, from ClickFunnels. earning the 2 Comma Club award. He’s a 12-year veteran of US Army Special Operations also has a Masters of Business Admi...
2022-12-2744 min
Smooth Operator Podcast63. Maximizing Efficiency Through Incremental Change with Michael Anthony LordHow can incremental improvements lead to major victories for our company?
Today I’m joined by Michael Anthony Lord, the Vice President of Field Operations for 1-800-GOT-JUNK. Michael is an operations superstar and manages not only a remote team, but an entire network of franchisees.
We got deep into the tactical nitty gritty of navigating all the changes that come with business and how to set yourself up for success every step of the way.
My favorite part is that by making incremental improvements, we not only improve business performance, but we al...
2022-12-2352 min
Smooth Operator Podcast62. Making Meetings Not SuckWhy do meetings suck?
There are a couple of critical mistakes that most entrepreneurs make when setting up meetings with their team.
But with just a couple of small tweaks, you can have highly effective meetings that keep you moving forward without driving everyone crazy.
Once you have productive meetings, you’ll never want to turn back!
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next Team Member: https://www.adamliette.com/hiring-course...
2022-12-1913 minLeadership Is Changing386: Adam Liette - Doing the Next Right ThingAdam Liette is the founder and director of Smooth Operations, which helps entrepreneurs create the systems and workflows needed to scale online companies. As the former Director of Operations for Musical U, these systems tripled the team size and increase revenue by over 600% in the last 2 years. He’s a 12-year veteran of US Army Special Operations in addition to having a Masters of Business Administration. In this episode:Adam shares about his background and his business Smooth OperationRunning an operations coaching program that helps build business around a visionary entrepreneurshipLearning from the life of...
2022-12-1835 min
Smooth Operator Podcast61. Creating Winning Habits with Blaine OelkersWhat if you could create a new habit in only 21 seconds?
I’ve long believed that habits and routines are one of the most critical things that entrepreneurs can create to propel them to massive success.
Blaine Oelkers from Selfluence joins me to uncover the power of habit and how can create new habits with incredible ease.
Enjoy Blaine’s TedTalk here: http://blainetedx.com/
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next...
2022-12-1650 min
Smooth Operator Podcast60. Be Transparent or LoseWhy is it critical to be radically transparent in your company?
In today’s episode, I discuss how a lack of transparency caused me to walk away from a multi-million dollar company and seriously damaged the trust that I had with a business partner. And why being transparent can really help your business.
This was a gut punch to confront personally, but can save the relationship that you have with your leadership team and all your employees.
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.co...
2022-12-1215 min
Smooth Operator Podcast59. Warrior Psychology with Elizabeth LouisWhat does it mean to create a warrior psychology? Today I’m joined by Elizabeth Louis to dive deep into this topic. Elizabeth is an executive performance coach that works with high achievers all over the world and I’m thrilled to have her join us on the podcast.
We had an incredible time geeking out over so many topics that will help you develop the psychology needed to elevate yourself to the success you are capable of achieving!
Discover Elizabeth here: https://elizabethlouis.com/
Learn more at https://www.adamliette.com
Jo...
2022-12-0953 min
Smooth Operator Podcast58. $500,000 in Additional Revenue With One ShiftIn this past year, there was one simple shift in my business that had the biggest impact. And ultimately led to an additional $500,000 in annual revenue.
I’ll discuss how to do this shift for yourself and unlock the potential revenue that’s sitting there waiting for you to claim it.
Enjoy and get to work!
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next Team Member: https://www.adamliette.com/hiring-course-optin
Apply for...
2022-12-0517 min
Smooth Operator Podcast57. Collaborating Conversations with Peter AnthonyHow can we collaborate in our conversations?
Today I’m joined by Peter Anthony, author of Collabradabra, to discuss simple ways that you can better build relationships and have deep conversations with everyone around you.
I’m really encouraged by this interview and see how it can improve networking, sales, and team communication through the process.
Enjoy more meaningful conversations with everyone in your life today!
Buy Peter’s book here: https://www.amazon.com/Collabradabra-Peter-J-Anthony/dp/064681074X
Learn more at https://www.adamliette.com
Join the Facebo...
2022-12-0249 min
Smooth Operator Podcast56. Why To Not Plan AnnuallyFor many small companies, annual planning is simply not effective. The business is changing too quickly to accurately predict growth or what projects are going to move the needle in the upcoming year.
However, there are great ways to use strategic planning to grow your business through planning.
In today’s episode, I go through the system that I’ve created to capture my thoughts and imagine the next steps of the company's evolution.
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Fr...
2022-11-2812 min
The Inul Chowdhury ShowAdam Liette- Leader`s self development.In episode no 163 we have special guest Adam Liette- In this episode, We will discuss with Adam Liette The topic of a Leader's self-development. So don`t forget to subscribe and leave a review on our podcast . lets dive in.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy Hosted on Acast. See acast.com/privacy for more information.
2022-11-2722 min
Smooth Operator Podcast55. Value-Add Incentives with Marco TorresTired of discounting your best products?
I get it. We work so hard to create what we’re selling and it’s disheartening to sell them so cheaply. We know that the products are well worth the investment!
Marco Torres from Marketing Boost joins me to discuss using travel incentives as an ethical bribe to encourage conversions.
I’ve since tried this method with my own company and have been pleased to see the results as part of the program.
Discover how to get started and provide greater value to your custom...
2022-11-2553 min
Today's Business Leaders with Gabe ArnoldHelping Businesses Thrive With Adam Liette (Episode 129)“I fell in love with the whole online marketing industry.”You won't want to miss today's podcast episode featuring Adam Liette from Smooth Operations. He's an incredible coach for operators and he's going to take us on a fascinating journey through his path to becoming an entrepreneur.Believe it or not, Adam's story starts with him being a member of a band and serving in the military. But that's not where it ends! He transitioned into becoming a tactician and eventually found his true calling as an operator coach.Adam stumbled upon his pass...
2022-11-2133 min
Smooth Operator Podcast54. Black Friday Survival TipsBlack Friday is my favorite time of the year to be in marketing! Seriously, it’s just fun.
After several years of promotions, I’m sharing some of the tips that have enabled me to operate at my best throughout the holiday.
These are practical and can be employed right away. I hope this gets you in the best position for a rocking holiday season!
Learn more at https://www.adamliette.com
Join the Facebook Group: https://www.adamliette.com/facebook
Free Mini Course on Hiring Your Next Team Memb...
2022-11-2113 min
Smooth Operator Podcast53. It's All About Communication with Brenden KumarasamyIt’s all about communication. While many operators prefer to stay behind the scenes, learning to be more effective with our speaking voices is essential when leading teams.
I’m thrilled to welcome Brendon Kumarasamy from MasterTalk to the show to discuss tips that we can begin using immediately to increase our skill level.
I found this to be an incredibly actionable episode, with several suggestions that I’ve already implemented into my daily routine. I know you’re going to really enjoy this episode and the exercises that Brenden recommends.
Learn more at https...
2022-11-1135 min
Smooth Operator Podcast52. Influence - ScarcityWe finish up our exploration into the Cialdini’s levers of influence with scarcity.
While many of us are well familiar with this principle in marketing, there are specific ways that we can leverage this principle into our team leadership.
Not only that, but there are specific management speed bumps that you can avoid by designing your team and communicating changes properly. There’s just as much to learn by avoiding triggering scarcity with our team members!
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 w...
2022-11-0814 min
Smooth Operator Podcast51. Powerful Fundamentals with Tim FitzpatrickThe more things change… the more they remain the same.
With so many shiny objects that occupy many marketers' attention, we often neglect getting back to the basics and focusing on our marketing strategy.
Today I’m thrilled to welcome Tim Fitzpatrick to the show! Tim is a marketing expert with decades of experience under his belt.
Discover more about returning to the fundamentals of marketing and how much more we can gain by making this part of our process.
Learn more at https://www.adamliette.com
Apply today for...
2022-11-0447 min
Smooth Operator Podcast50. Influence - AuthorityOf all the levers of influence, perhaps none is as powerful as authority.
We are programmed from a young age to obey and listen to the authorities. To be subservient when ordered to do something by someone that is in charge.
There are numerous ways that you can leverage authority within your own company, far from simply “because I said so”. Mandated authority is the least effective long term, and could bring negative implications to your own relationship with your subordinates.
However, if we flip things around and leverage authority in a positive manner...
2022-11-0114 min
Smooth Operator Podcast49. Better than an MBA with Nicole BaldinuWhat does it take to manage a growing, fully remote team?
Today I’m joined with the amazing Nicole Baldinu from Webinar Ninja and the $100 MBA Podcast.
Nicole has managed this company from startup to being one of the biggest podcasts in the world and has a wealth of knowledge.
This interview was so much fun and I’m really looking forward to staying in touch with Nicole. I know you’ll enjoy hearing the incredible lessons that she’s learned on her journey.
Learn more at https://www.adamliette.com
Ap...
2022-10-2856 min
Smooth Operator Podcast48. Influence - LikingHow much influence can someone liking you have?
In this episode, we explore different strategies for encouraging people to like you. This is critical for a manager and something that is absolutely in your control.
By incorporating these strategies, you’ll become a more likeable person where it matters, and leverage greater influence over your team.
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the skills to take your business to the next level: https://www.adamliette.com/beta
2022-10-2512 min
Talking with the Experts: Business Insights2022 EP #372 Adam Liette - Remove CEOs from the day-to-day of running the businessBuilding an operating system into your business is the way to remove CEOs from the day-to-day running of the business and into revenue-generating activities. Adam Liette is the founder and director of Smooth Operations, which helps entrepreneurs create the systems and workflows needed to scale online companies. As the former Director of Operations for Musical U, these systems tripled the team size and increase revenue by over 600% in the last two years, earning the 2 Comma Club award from ClickFunnels. He’s a 12-year veteran of US Army Special Operations, a seasoned authority in Psychological Warfare and Influence Operations, in addition to...
2022-10-1730 min
Talking with the Experts2022 EP #372 Adam Liette - Remove CEOs from the day-to-day of running the businessBuilding an operating system into your business is the way to remove CEOs from the day-to-day running of the business and into revenue-generating activities.
Adam Liette is the founder and director of Smooth Operations, which helps entrepreneurs create the systems and workflows needed to scale online companies. As the former Director of Operations for Musical U, these systems tripled the team size and increase revenue by over 600% in the last two years, earning the 2 Comma Club award from ClickFunnels. He’s a 12-year veteran of US Army Special Operations, a seasoned authority in Psychological Warfare and Influence Operations, in addition to...
2022-10-1730 min
Smooth Operator Podcast47. Owning Your Career Path with Mark HerschbergHow can you take charge of your career?
We’re joined by Mark Herschberg, author of the Career Toolkit. Mark is incredibly experienced in helping professionals keep their career goals moving forward while empowering managers to use proven tools to facilitate their employee’s advancement.
In his interview, we discussed how to learn many of the soft skills that are required to move forward in the current job market. Leaders can learn how to best position their team members to continue to develop and advance within their company.
This interview gave me a ton...
2022-10-1447 min
Below the Iceberg29. Adam Liette - From SAS Soldier to 2 Comma Club Winner | Below The Iceberg PodcastIn Episode nr. 29 we talk to Adam Liette who went from musician to being a Solider in the Army Special Forces to then winning a 2 Comma Club Award and starting his own business.
We will be discussing Adam's journey to find out how he built his million-dollar empire.
HIT PLAY ▶️
Find Adam Liette online:
➡️ adamliette.com
👉To Claim your FREE 14 Day Trial of Clickfunnels CLICK HERE
Oh, and BY THE WAYYYYYY – Whenever you’re ready, I want to help your business grow online in the BEST way for...
2022-10-1440 min
Smooth Operator Podcast46. Influence - Social ProofWe continue with this special series on Persuasion and Influence on today’s episode of the show.
Social proof is a very powerful factor in determining how humans will react in any circumstance. This helps reinforce correct behavior and shape how your teams will respond to your directions.
This is part of a series of episodes exploring the persuasion techniques from Robert Cialdini. Leaders that learn to use the tools of influence and persuasion will see results from their teams that they never knew possible.
Learn more at https://www.adamliette.com
...
2022-10-1318 min
Smooth Operator Podcast45. Influence - Commitment and ConsistencyCommitment and Consistency are powerful levers of persuasion that can go a long way with your team. This not only helps you run the team, but also encourages team members to adopt long-term behaviors that will position them to take on greater responsibility within the company.
This is part of a series of episodes exploring the persuasion techniques from Robert Cialdini. Leaders that learn to use the tools of influence and persuasion will see results from their teams that they never knew possible.
Learn more at https://www.adamliette.com
Apply today for...
2022-10-1218 min
Smooth Operator Podcast44. Influence - ReciprocityThe rule of reciprocity is an incredibly powerful lever of persuasion. As humans we are naturally inclined to repay a favor that has been given to us.
In this episode, we begin going through the levers of persuasion and influence from Robert Cialdini.
While reciprocity occurs naturally, there are several proactive steps we can take to best position our teams to respond positively.
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the skills to take your business to the next...
2022-10-1118 min
Smooth Operator Podcast43. Influence SeriesInfluence and Persuasion are powerful tools that we can and should use while managing our teams. While these topics may make some uncomfortable, the tools of persuasion are natural within human psychology and are taking place even if we are unaware of them.
As a Psychological Warfare profession, I was well-trained in using these tools and employed them throughout PSYOP campaigns.
Now as a leader of teams, I see them through a different framework and have taken the lessons to be the best leader possible.
In this series, we’ll be exploring the wo...
2022-10-1010 min
Smooth Operator Podcast42. Finding Freedom with Nicky BillouToday I’m thrilled to have the first interview on the Smooth Operator Podcast! Nicky Billou the host of The Thought Leader Revolution Podcast, The Sovereign Man Podcast, and CEO of eCircle Academy. He’s interviewed legends like Seth Godin, success and investment coaching icon, Raymond Aaron and my personal mentor Alex Charfen. His guests are top thought leaders who have become widely known for their expertise and results.
In this long-form interview, we explore Nicky’s journey to both personal and monetary freedom. This has not been a straight line! But the insights that Nicky brings are tr...
2022-10-071h 06
Smooth Operator Podcast41. The Art of ContemplationRunning a business can be incredibly noisy. There’s so many ideas and shiny objects to consider for your next steps.
Practicing contemplation and thoughtful silence is a power tool that can help to bring a lot of clarity and direction.
Take some time today to sit in silent contemplation so you can get that direction.
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the skills to take your business to the next level: https://www.adamliette.com/beta
...
2022-10-0612 min
Profit With A PlanEP173 The Operator - Adam LietteMarcia talks with operations expert, Adam Liette of Smooth Operator about the operator in your business. Adam explains that the operator is the technician and the emotional team leader who takes the vision from the CEO and executes it. The operator is the complimentary partner to the visionary. It's not impossible that the CEO is the operator but the business is more effective when the CEO has an operator on the team.
Adam is offering a strategy call for listeners at www.AdamLiette.com/#two-step
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Get Marcia's new book "The Profit Accelerator." She...
2022-10-0532 min
Smooth Operator Podcast40. Rushing Into AutomationLearn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the skills to take your business to the next level: https://www.adamliette.com/beta
2022-10-0514 min
Smooth Operator Podcast39. Fractional vs. OperationalThere are many different ways to bring operational support onto your team. If you’re like more small businesses, you need someone immersed in the day-to-day of the company. Someone to directly take tasks off the CEOs desk and lead the team.
That’s where an Operator can really help you.
I noticed that many are being recommended to look for fractional COOs or fractional Integrators for their businesses.
While that has its place, today I’ll discuss why I don’t recommend that as the first step.
Learn more at https...
2022-10-0414 min
Smooth Operator Podcast38. Your Results Are A Reflection Of Your CommitmentsWhat does it mean to be truly committed to an outcome? To fully dedicate yourself to the end result? It’s far too easy to swing around to whatever shiny objects we come across rather than follow through on our plans.
But when it’s all over, the results that we achieve are ours to own. If you’re not happy with your results, review your commitment to achieving them.
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the skills to take your b...
2022-10-0311 min
Smooth Operator Podcast37. Too Many PrioritiesThe biggest mistake that I’ve seen from leadership is listing out a laundry list of their priorities.
How many actually get accomplished? Typically…. None!
Today we’ll go into some psychology being goal setting and how to best optimize our life by having a greater focus on fewer priorities.
And how’s there’s a particular magic number that’s been proven to give you the best chance of success.
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the sk...
2022-09-3013 min
Smooth Operator Podcast36. Getting Team BuyinCompanies are organic and always changing. You’ll need to be implementing new things along the way to provide organization and communication flow to the company
But, we are in the people business and it’s not as easy as just mandating that someone follow a new process as we would like.
This often leads to frustration for team leaders and uncertainty for the rest of the team.
Fortunately, there are a couple of easy ways to get your team involved in the process that will result in them becoming true believers and havi...
2022-09-2912 min
Smooth Operator Podcast35. Weekly ReportsThe end of the week can bring mixed emotions for many team leaders.
Too often we are left with uncertainty about everything that went on during the week. This results in many team leaders being unable to relax during their time off as they may be preoccupied with trying to plan the next week.
Enter in Weekly Reports.
This is an incredibly simple process that can be a huge difference maker for yourself and the whole team. Helping everyone to have a full understanding of what’s going on in the business and re...
2022-09-2812 min
Smooth Operator Podcast34. Don’t Get Treed By A ChihuahuaWe all encounter problems and various things during our working relationships and flow of the day.
It’s often tempting to jump straight into action, working to fix the problem without taking the time to do a full analysis on what’s actually occurring.
Unfortunately, this can result in us getting treed by a chihuahua (listen to discover what that means)
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the skills to take your business to the next level: https://www...
2022-09-2713 min
Smooth Operator Podcast33. Why You Should Implement Daily SITREPsA SITREP is a cornerstone to how tactical military units keep their chain of command informed on what’s going on during battle.
And while this may not seem like something that’s needed inside of an online business, there are so many advantages to having regular reported within your own team.
When done correctly, it can actually decrease the pressure, stress, and uncertainty that is all too common within an online business.
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and lear...
2022-09-2613 min
Smooth Operator Podcast32. Mission CreepHave you ever had a project continue to grow, well beyond the original expectations of the project?
We call this mission creep and it should be closely guarded against in your own business.
Learn how to spot mission creep and effective ways to minimize its impact on your business in this episode.
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me and learn the skills to take your business to the next level: https://www.adamliette.com/beta
2022-09-2315 min
Smooth Operator Podcast31. When a Good Plan Comes TogetherDon’t you love it when a good plan comes together?
Recently I was working on some projects outside of the office and found so much satisfaction having a blueprint to work from.
It got me thinking about how much I appreciate working from a plan. How that will free you up to be creative and work through the difficult times.
How can you build these plans for yourself and your team?
Learn more at https://www.adamliette.com
Apply today for a chance to work 1-1 with me an...
2022-09-2211 min
Smooth Operator Podcast30. When Team Members Stop PerformingEventually you’ll have to encounter a team member that’s no longer performing at the level that’s expected of them.
It’s inevitable because we are ultimately in the PEOPLE business. The team members around us are not robots and may at some point need some intervention.
While some offenses are fireable, performance is a tricky area as it’s part of our jobs to provide training for team members. And it’s much, much easier to retain a team member than trying to find, hire and train up a new employee.
Today we’l...
2022-09-2114 min
Smooth Operator Podcast29. Practice Makes PerfectEveryone loves public speaking, right? Not so much.
But in our jobs, our voice is often critical to getting our message across, leading our teams, and converting prospects into customers. And there are some key disciplines we can use to get better at this skill.
The bottom line is you NEED to practice. Like performing an instrument, playing a sport, or acting in a play, practice is the way to get better.
Some quick bullet-point tips:
Practice with a partnerRecord yourself and listen backFilm yourself and notice...
2022-09-2014 min
Smooth Operator Podcast28. This Just May Save Your LifeIf you’re feeling the pressure and strain from running your business, you owe it to yourself and your team to find solutions. To ease the stress and micro-management that often accompanies rapid growth.
In this episode, I’ll be discussing my own journey and how I came to create this system.
Learn more at https://www.adamliette.com
Sign up for my new Beta Program here: www.adamliette.com/beta
2022-09-1920 min
Smooth Operator Podcast27. Context Shifting with TeamsYou’ve likely experienced how much more effective you can be when avoiding context shifting in your own work. (and if you haven’t, I highly recommend that you do so immediately)
But what about your team members?
In this episode we discuss methods that I’ve used to actively avoid context shifting with my own team and how this has resulted in employees that are more productive and happier.
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.adamliette.com/so
2022-09-1614 min
Smooth Operator Podcast26. Where are you Uncomfortable?What in your business is making you uncomfortable?
Discomfort is an inevitable part of developing yourself and creating a thriving business. And while no one truly likes to be uncomfortable, there’s so much that we can gain from learning to thrive in discomfort.
Learn more in today’s episode:
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.adamliette.com/sof
2022-09-1512 min
Smooth Operator Podcast25. Operator RolesEarlier this week I was transitioning out a role that I’ve had for some time and got the opportunity to hear how my team members felt about me. The team member that replaced my day-to-day duties had some particularly insightful things to say about the role and what she found when transitioning into it. It got me thinking about the various roles that operators have to play within their team, often within the same day.
These are all critical to leading and inspiring your team into action so I wanted to unpack these various roles in to...
2022-09-1415 minSmooth Operator Podcast24. Setting Your WorkspaceYour workspace can be a tremendous source of strength and inspiration throughout the work day. I firmly believe that if you set up your space with intention, going to work will be inspiring and something that gives you energy. I’ve worked to create a space that gives me creativity, allows me to stay in a positive place, and to unplug when necessary.
What should you all include in your workspace?
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.adamliette.com/so...
2022-09-1313 min
Smooth Operator Podcast23. Daily Planning for OperatorsEvery day is a new opportunity for excellence. To put ourselves in the best position possible to tackle the challenges of the day with enthusiasm and from a place of strength.
While there’s no “right way” to do daily planning, there are a couple of things that I’ve put in place this year that have made a huge difference.
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.adamliette.com/sof
90X Planners https://www.90x.co/
2022-09-1216 minSmooth Operator Podcast22. Receiving Gratitude“If you want to make an Operator super uncomfortable, start praising them.”
My mentor told me this the first time I attended one of his virtual summits and it’s 100% true. Operators are by very nature more rigid in how we work and some of the least likely to truly show our emotions. That’s just not who we are.
But recently, some changes in my life required me to accept praise with gratitude. That’s what my team needed and I had to give them that space.
Instead of shrugging it off, I took it...
2022-09-0910 minSmooth Operator Podcast21. Setting Office HoursOne of the biggest mistakes that I see entrepreneurs make when they start working remotely is that they start to think that they need to be available all the time. They allow themselves to work around the clock and have no boundaries to when they’re willing to be available to their team and company.
Worse yet, far too many business owners and managers end up extending that same expectation to their own teams.
What’s your relationship with setting office hours?
Learn more at https://www.adamliette.com
Discover the 5 secr...
2022-09-0812 min
Smooth Operator Podcast20. Keeping Your Fingers on the PulseRunning a business, it’s critical that you have a sense of what’s going on in the company both with your team members and your customers.
This will enable decision making and critical thinking at the right time so you can respond to a crisis in short order or be able to proactively shift strategies to get in front of what’s happening on the ground.
Up to about a million in revenue, this is pretty easy because you’ll likely be highly involved in what’s occurring inside the business. You’re still operating in...
2022-09-0711 minSmooth Operator Podcast19. Know Your HabitsA business coach of mine once told me that he could predict your success by looking at the habits that you keep. In fact, if we want to change the outcomes that we’re getting in our life and business, the best way to do this is to change our own habits.
Because it’s good habits that will enable us to have the best experience within our business and get the results we’re aiming to achieve.
So how can you quickly jumpstart your own habits?
Learn more at https://www.adamliette.com
2022-09-0609 minSmooth Operator Podcast18. Templates to SanityThe blank page, the empty project. These are my least favorite things that I encounter in my daily business life.
I’ve noticed that I have to completely segregate my business activities so that I can be the best at all times. My brain operates with different functions and it’s important I separate these activities through as many controls as possible.
By having templates that I’m working from, I help to focus my brain on creative work when I need to be creative, and tactical work when I need to be tactical.
Lear...
2022-09-0511 minSmooth Operator Podcast17. Capturing Your WorkIf you’re not capturing your work and processes, you’re only setting yourself up for massive pain in the future as you try to explain your process to anyone else that’s on your team.
This leads to stress and anxiety, even apprehension about the sheer possibility of taking work off your desk of offloading it to another team member. You are far less likely to follow through with offloading and will do an incomplete job should you find yourself needing to take this step.
Most of the business activities that we do are tactic...
2022-09-0211 minSmooth Operator Podcast16. Team CultureCulture is an increasingly important part of how we interact with one another in a work environment and having the right culture can be a big difference maker for you and the organization.
We’ve be able to see that our internal culture has literally saved our asses several times when doing difficult projects and trying to survive the busiest of times.
And while this is very much led by the CEO of an organization, there’s a significant role that operations can have in helping to foster and grow the culture that is present insi...
2022-05-1214 minSmooth Operator Podcast15. 1-1 Calls with Your Team MembersHow often do you meet with your team members in a 1-1 environment? If this isn’t yet part of your communication structure with the team, I would really, really recommend that you reconsider and work to implement this as soon as possible.
1-1 calls allow for a more personal touch. For you to get feedback in addition to receive feedback from your team.
To build rapport and allow for more transparency
Demonstrate empathy
Problem solve things that the team is encountering in their work.
While it’s a long...
2022-05-1018 minSmooth Operator Podcast14. Streamlining CommunicationsIf there’s one thing that we’re not lacking in these days, it’s ways to communication with one another.
Most, myself included, find ourselves constantly connected to one never-ending stream of information that we need to quickly decipher and digest before we’re able to move on with our lives.
The positive is that this has enabled us to build completely remote companies, stay in sync with another, and be in touch with our colleagues no matter what side of the pond they’re on.
The downside? We’re always in touch with e...
2022-05-0519 minSmooth Operator Podcast13 Surviving in the WhirlwindSometimes, you just need to go “all in”
That’s where I’ve been the last several weeks. We had simultaneous projects all coming to fruition at the same time which all required a ton of my attention. It was a tough period.
And yet I feel like I’m coming out of it a little better than I have in the past. Some things that I’ve added into my routine have been a tremendous benefit to giving me the strength and mental acuity to survive while in the trough.
Because launches are a part o...
2022-03-2311 minSmooth Operator Podcast12. Sabotage!We've talked about how to identify and prioritize tasks to offload to other team members to free yourself up for emerging tasks to move the company forward.
If you’ve followed that, then you’ve already seen a couple of opportunities to offload one or more of your tasks to other team members. However, before you pull the trigger on that, there’s a big pitfall that you need to be aware of which can have major negative implications to what you’re trying to do.
Doing this one activity can completely sabotage all the other goo...
2022-01-2112 minSmooth Operator Podcast11. Clearing Your DeskAs you progress in Operations, eventually the time will come when you need to clear some of the tasks that you used to do off your desk to make way for emerging tasks and projects.
It’s a natural evolution and something that tends to make most of us uncomfortable at even the prospect of handing over some of our tasks to someone else.
By following a process you'll be the best positioned to do this successfully.
Learn more in this episode.
Learn more at https://www.adamliette.com
Disco...
2022-01-1914 minSmooth Operator Podcast10. The Sound of SilenceOf all the things that are the most uncomfortable for me in the world, silence was near the top of the list.
I hated when things were silent and filled my life with noise at almost all times.
And then I discovered the power of the The Silence and the massive impact it can have in my own life. Discover the sound of silence!
Learn more in this episode.
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.ada...
2022-01-1811 minSmooth Operator Podcast9. Recurring Time CommitmentsMost of what you and your team are doing within the business are repeatable and predictable tasks. These recurring tasks are what really makes the company run with your current obligations, serving the customers that you already have or the routines that have to be done to maintain your business.
It can be easy to lose track of the commitments and time obligations that are baked into what your team is doing on a regular basis, leading to members being over committed, frustrated, and unable to contribute to emerging projects.
Which is why you need...
2022-01-1212 minSmooth Operator Podcast8. Managing Recurring TasksWhen you’re running a business, the big projects are exciting and they inspire the team into action. It’s what tends to occupy most of our time in Operations and some of the most inspiring work that we’re able to do.
But most of your team and the team time is actually spent on all the recurring, day-to-day operational tasks that are required to keep the business running. In fact, while we’re off imagining and implementing the future of the company, our teams are deeply emerged in balancing any requirements that we have for them whi...
2022-01-0612 minSmooth Operator Podcast7. Storytelling for ManagersWe are pre-positioned to love storytelling. We enjoy the triumph and drama of a good story. Stories compel us and bring a level of understanding and commitment that can’t be achieved through simple words. Stories have the ability to motivate and inspire your team to dig deeper and reach higher when times are tough or difficult.
And when we take the time to go over the stories from our own lives, I guarantee that you can find those stories from your own experiences.
Learn more at https://www.adamliette.com
Discover the 5 sec...
2021-12-2010 minSmooth Operator Podcast6. Conversation as a PerformanceLike it or not, we are always being judged. Our team members and others are looking to us for motivation, inspiration, assurances, or even something as simple as acknowledging them during a call.
I’ve found that it’s best to not leave things up to chance. Having a plan and a process for getting ready for a call is a critical part of my day and something that I know has a direct result in my ability to be successful in that interaction.
Here’s the process that I use:
Learn more at htt...
2021-12-1713 minSmooth Operator Podcast5. Setting Your Zoom StageThings have changed an awful lot since the world first went on lockdown and Zoom became a household name. Prior to that, I can remember having to train our members on how to use Zoom and even educate them on some of the basic features.
Since then, it’s become a regular thing in normal life.
It’s become very informal in certain ways and increasingly hard to take people seriously when they appear on camera.
I’d like to introduce the idea of treating your Zoom presence like you’re on a stage.
2021-12-1611 minSmooth Operator Podcast4. Daily Team CommunicationNo matter how big your team is, establishing predictable communications with them is imperative to maintaining cohesion, building relationships, and moving forward in your business.
But it’s not as easy with a remote team, is it?
Learn now I was able to incorporate a quick and easy daily update to my remote team that gets us on the same page and in momentum throughout the week.
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.adamliette.com/sof
2021-12-1512 minSmooth Operator Podcast3. Keeping Things on TaskPut any group of operators in a room together and ask the question “what’s the best task-management system for keeping your team working together” and you’ll get a number of different answers
Task-management systems are a bit like a favorite kind of music - everyone has their own and will defend what they prefer to no end. What’s more important is how you’re using these systems.
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.adamliette.com/sof
2021-12-1411 minSmooth Operator Podcast2. I'm BrokenNo matter where you are in business, things are going to be broken. Processes are going to not work. Workflows will fail. It’s inevitable.
That’s just a fact of life and it’s very emboldening as the operator in a business. Thinking of things this way is a mindset shift for me personally as I no longer get anxious when things break. Instead I look for them to break and see that as a sign of progress.
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a...
2021-12-1308 minSmooth Operator Podcast1. Smooth OperatorMeet Adam Liette. Director of Operations for a 7-figure online business and 8 year Army Special Operations veteran. In this episode, Adam takes you into what it really means to be an Operator and how to employ operator tactics into your business.
Learn more at https://www.adamliette.com
Discover the 5 secrets to run your business like a Special Operator: https://www.adamliette.com/sof
2021-12-1010 min
Momentum for the Entrepreneurial Personality Type (EPT)708 - Closer Teams Through Weekly Reports with Adam LietteWeekly reporting can completely change how you lead and manage your team. Alex Charfen, a business growth coach who helps entrepreneurs grow and scale their businesses, gives practical, tangible, and actionable tips that you can implement into your business right now. This is a special presentation by Adam Liette, Operator of Musical U, at the Charfen Summit. The reality is that most entrepreneurs want to run and hide when they hear the words weekly reporting but you're about to hear first hand why this kind of reporting is different from anything you have experienced before.
2021-04-0212 min