Shows
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHow Service Optimization Enhances Hotel Value | with Luka BergerIn this episode, Luka Berger, the CEO and Founder of Flexkeeping. Flexkeeping is a hospitality operations platform that streamlines housekeeping, maintenance, collaboration, automation, and quality control for hotels. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd., focusing on strateg...
2025-12-0436 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyLeveraging Hotel Data with a Customer Data Platform | with Dr. Rik van LeeuwenIn this episode, we interview Rik van Leeuwen, the Head of Data Solutions and Customer Success at ireckonu. Ireckonu is a Dutch SaaS company revolutionizing the hospitality industry by providing a unified platform that integrates, cleans, and centralizes guest data. Their offerings include a powerful Middleware system and the IKnowU Customer Data Platform (CDP), designed to streamline hotel operations and enhance guest experiences. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hos...
2025-11-2040 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyPutting the Customer at the Center of the Tech Stack | with Dado LjumanovicIn this episode, we interview Dado Ljumanovic, the Director of Digital Customer Experience at Sircle Collection. With leadership spanning retail, coworking, F&B and club-member services, he shapes how modern hotel brands deliver differentiated value and direct guest engagement. Sircle Collection is a dynamic hospitality group that reimagines the hotel experience by blending modern luxury with local culture.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. Fo...
2025-11-1358 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyOwning Ancillary Spend for Total Revenue Growth | with Ricky Daniels and Steve PorterIn this episode, we interview Ricky Daniels and Steve Porter, co-founders of Trybe. Trybe is a cloud-based bookings and operations platform that helps hotels seamlessly manage spa, wellness, and leisure facilities—from guest scheduling and payments to memberships and inventory—while integrating effortlessly with your existing hotel systems to elevate the guest experience.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more inf...
2025-11-0658 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyKeys to the Australian Hospitality Kingdom | with Brendon GrangerIn this episode, we interview Brendon Granger, the founder of Technology 4 Hotels, leveraging over 35 years in hospitality to help hoteliers enhance guest experiences through intuitive, user-friendly technology solutions. As a speaker, mentor, and host of the "5 Star Conversations" podcast, he champions the thoughtful integration of innovation and human touch in modern hotel operations.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN...
2025-10-1627 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDiscussing "Drunk" and the Alcohol's Future in Hospitality | with Neil FosterIn our book series, Adam Mogelonsky and Neil Foster dig into Edward Slingerland’s “Drunk” (2023) and its implications for hospitality, especially in light of changing societal forces where people are consuming less alcohol for various reasons.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at H...
2025-10-0955 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe APAC Executive and Deploying Tech in Asian Hotels | with Silvio RealeIn this episode, we interview two fellow GAIN Advisers: Silvio Reale, the Chief Sales Officer at Trustech Group, leading the Asia Pacific region, and Brendon Granger, the Chief Experience Officer at Technology 4 Hotels, leveraging over 30 years of hospitality and technology expertise to help hotels enhance guest experiences through innovative tech solutions.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to...
2025-10-0240 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyIntuitive Luxury at the Pinnacle of Las Vegas | with Aleksandra KotleIn this episode, we interview Aleksandra Kotle, the General Manager of Crockfords Las Vegas (part of LXR Hotels & Resorts at Resorts World Las Vegas), a seasoned hospitality executive with over 21 years of experience delivering personalized, high-luxury guest experiences. Crockfords Las Vegas, an LXR Hotels & Resorts property at Resorts World Las Vegas, is an ultra-luxury ‘resort within a resort’, offering exclusive upper-floor accommodations, bespoke service, elegant design, and sweeping views of the Strip or valley.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hosp...
2025-09-1833 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHaving Fun at C-Level Through Friend-Style Service | with Mike HirschlerIn this episode, we interview Mike Hirschler, Chief Growth Officer at Staypineapple Hotels Inc., where he spearheads brand development, partnerships, and guest experience innovation. With a background in strategic hotel growth and a passion for service culture, his posts highlight personalized hospitality and leadership in boutique brand positioning. Staypineapple is a boutique hotel brand that blends bold design with operational efficiency and guest-centric service. Positioned in major cities in the US, the brand focuses on delivering a consistent, high-value experience through signature amenities like its “Naked Experience” bedding, seamless tech integrations, and a playful, lifestyle-oriented brand...
2025-09-1153 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Joy of Wellness and Transformational Guest Journeys | with Andrew BarnardIn this episode, we interview Andrew Barnard, General Manager of BodyHoliday in St. Lucia, overseeing operations at one of the world’s premier all-inclusive wellness resorts devoted to holistic health and rejuvenation. SunSwept Resorts is a family‑run luxury hospitality group dedicated to creating transformative Caribbean vacations centered on wellness, connection, and relaxation. With two award-winning properties in St. Lucia, BodyHoliday and StolenTime, the brand integrates luxury with purpose, offering guests immersive experiences that focus on health, rejuvenation, and meaningful time away.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on time...
2025-09-041h 13
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Digital Guest Experience with Radisson Hotel Group | with Francesco SforzaIn this episode, we interview Francesco Sforza, guest experience and product development at Radisson Hotel Group. His recent work employs multi-objective modeling to balance ecological protection with economic efficiency in timber harvesting.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consul...
2025-08-2142 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDeveloping an Experiential Brand with Social Media Marketing | with Ben WolffIn this episode, we interview Ben Wolff, co-founder and developer of Onera, a luxury treehouse resort in Texas Hill Country, and founder of Oasi, an experiential hospitality firm managing a $65 million portfolio of landscape resorts and boutique hotels. He previously scaled Blink Hospitality from 8 to 200 short-term rental units in under two years and is a McKinsey and NYU Stern alumnus. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. Fo...
2025-08-0746 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThinking Holistically About Hotel Digital Marketing | with Jason PirockIn this episode, we interview Jason Pirock, head of marketing for Springboard Hospitality and Advisor for Wanderland. He leads integrated marketing strategies and brand development across the company's diverse portfolio of properties. With over 15 years of experience spanning retail and hospitality—including roles at Target, Sears, Hyatt, and Aparium Hotel Group—he brings a unique blend of performance marketing and storytelling to elevate guest experiences and drive growth. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and ho...
2025-07-2447 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDynamic Guest Spaces with Andaz Mexico City Condesa | with Analia CapurroIn this episode, we interview Analia Capurro, General Manager of the Andaz, Mexico City Condesa. She is a seasoned professional with extensive experience in the hospitality industry, specializing in hotel technology and guest experience optimization.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd...
2025-07-1041 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyCaribbean Hotels: Challenges and Opportunities to Future Proof | with Sanovnik Destang & Christus GillIn this episode, we interview Sanovnik Destang, President of the Caribbean Hotel and Tourism Association and Executive Director at Bay Gardens Resorts, as well as Christus Gill, Information Technology Manager at Zoëtry® Marigot Bay St. Lucia. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel...
2025-06-1249 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyElevating Aparthotels for the Lean Lifestyle Segment | with Niko KarstikkoIn this episode, we interview Niko Karstikko, Co-founded and CEO of Bob W, a climate-neutral hospitality brand blending hotel-quality service with the authenticity of short-term rentals. Under his leadership, Bob W has expanded across 10 countries in Europe, raised over €70 million in funding, and is redefining the guest experience through technology, sustainability, and local design.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head...
2025-06-0550 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyVideo is the Future of Hotel and Travel Websites | with Jason CraparoIn this episode, we interview Jason Craparo, CEO of Hovr. He previously held leadership roles at Juma Ventures and served on the City of San Diego's Equal Opportunity Commission. Jason earned his MBA from Babson College and is also a certified private pilot.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Adam Mogelonsky is a GAI...
2025-05-2246 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyReturn on Concierge and Engaging Guests for Total Revenues | with Alberto SantanaIn this episode, we interview Alberto Santana, Chief Revenue Officer of Alliants. He is a native Miamian, travel enthusiast, and family man with a deep passion for hospitality finance. As an active member of the HFTP South Florida Chapter, he combines professional expertise with a love for exploration and community engagement.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gaina...
2025-05-1546 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Trillion Dollar Wellness Opportunity Across All Segments | with Lou ZamerykaIn this episode, we interview Lou Zameryka, founder of Alively. He is a hospitality and travel industry veteran with over 25 years of experience, including 17 years at Booking.com, where he led global commercial strategy and team development. He has held leadership roles with HSMAI and is deeply committed to wellness and personal growth as a certified Health Mindset Coach and endurance athlete.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. ...
2025-05-081h 26
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyEmbedding Machine Learning into Websites, IBE, RMS and CRM | with Rod JimenezIn this episode, we interview Rod Jimenez, CEO at SHR. A leading provider of technology solutions for the hospitality industry. Under his leadership, SHR has been at the forefront of creating advanced, AI-driven systems that empower hotels and casinos to enhance guest experiences and optimize operational performance. His strategic vision and focus on innovation have helped SHR become a trusted partner for hospitality businesses seeking to remain competitive in a rapidly evolving market. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key qu...
2025-05-0147 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHow Smart Proptech Creates a Five-Star Experience | with Will GilbertIn this episode, we interview Will Gilbert, Co-founder of Bodhi. He is a technology executive with expertise in software development, product management, and leadership. He has held various senior roles, including Vice President of Engineering and Chief Technology Officer, and has worked with companies in the technology and finance industries. He is also a startup advisor and investor.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For mor...
2025-04-1739 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDigital Signage to Enhance the Guest Experience | with Shawn O'ConnellIn this episode, we interview Shawn O’Connell, Executive VP of Sales - Americas at Uniguest. He has held various executive roles, including Chief Marketing Officer and Vice President, and has worked with reputable companies in the technology and finance industries. O'Connell is also a strategic advisor and investor, supporting startups and growth-stage businesses.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head...
2025-04-1039 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyTouchless Wellness as a Technology Category for All Hotels | with Tammy PahelIn this wellness-focused episode, we interview Tammy Pahel, Vice President of Spa and Wellness at the Carillon Miami Wellness Resort. Pahel is a veteran spa director and development professional, including senior roles at Caesars Palace, Arizona Biltmore Resort & Spa, Henderson Beach Resort, Turnberry Isle Miami, Deer Lake Lodge & Spa and the Nemacolin Woodlands Resort & Spa.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAI...
2025-04-0358 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyChoose Your Hotel Tech Partners Wisely | with Damien CazabonneIn this episode, we interview Damien Cazabonne, Global Manager of Marketplace Partnerships for Mews, discussing the nature of hotel technology strategic partnerships in 2025.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hot...
2025-03-2057 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyMastering a Hotel Renovation Project | with Brad FortnerIn this episode, we interview Brad Fortner, marketing director at Team Hospitality Group LLC, a general contractor and construction firm that specializes in turnkey hotel renovation projects throughout the United States.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com...
2025-03-1339 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyWhat Makes an Iconic Ski Resort with Fairmont Tremblant | with Anne Marie JohnsIn this episode, we interview Anne Marie Johns, General Manager of Fairmont Tremblant, to discuss all the programming happening onsite at this iconic ski resort as well as what new features were launched as part of the recently completed, multi-year property improvement plan (PIP).************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Links:Anne on...
2025-03-0644 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDiscussing the Book "Unreasonable Hospitality" for Hotels | with Neil FosterIn our book series, Adam Mogelonsky and Neil Foster dig into Will Guidara’s seminal 2022 book, “Unreasonable Hospitality” and its applications for hotels, restaurants, tour operators and anyone else in the service industry around the world.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Books:Unreasonable Hospitality: https://www.unreasonablehospitality.com/Adam Mogelonsk...
2025-02-201h 00
Most People Don't... But You Do!#172 “What Most People Don’t See Coming”; The Vision of Adam Mogelonsky, Partner with Hotel Mogel ConsultingSummary:In this engaging and forward-thinking conversation, Bart Berkey sits down with Adam Mogelonsky, a hospitality consultant specializing in luxury hotels. Adam shares his deep knowledge on future trends, wellness, and how hotels must evolve to meet the demands of new generations. They discuss how hotels can offer more than just premium service—they must anticipate trends, integrate holistic wellness, and rethink traditional offerings to stay ahead of the curve.Adam also reveals how demographic shifts, changing consumer expectations, and longevity science will reshape luxury hospitality. The conversation touches on everything from intermittent fasting and bi...
2025-02-1641 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyA Holistic View on Restaurant Tech | with Skip KimpelIn this episode, we interview Skip Kimpel, GAIN’s Global Director of Restaurant Technology and Innovation.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/Links:Skip on LinkedIn: https://www.linkedin.com/in/skipkimpel Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hot...
2025-02-1350 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHotel Leadership in the Post-Material World | with Jannes SörensenIn this episode, we interview Jannes Sörensen, founder of the Kepler International Hospitality Academy. Prior to this, Sörensen has a rich history of luxury hotel experience. He has held roles as a concierge at Hotel Adlon Berlin (Kempinski), Hotel George V Paris (Four Seasons), Hotel Arts Barcelona (Ritz-Carlton) and The Plaza Hotel (Fairmont). He next spent over four years at senior roles at The Connaught, another year at Le Bristol Paris and was general manager for over five years at The Beaumont Hotel in London.************* LINKS & RESOURCES ************* The...
2025-02-061h 06
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyArtificial Intelligence Changes the Entire Business Model | with Tata CrocombeIn this episode, we interview Tata Graham Crocombe, an independent hotel owner based out of the Cook Islands, including family-friendly The Rarotongan Beach Resort & Lagoonarium, the adults-only Sanctuary Rarotonga and Aitutaki Lagoon Private Island Resort. Besides operating three island resorts, Crocombe is also a prominent technologist and has taken painstaking efforts to embed the latest artificial intelligence tools to evolve the hotel’s services, amenities, distribution and marketing in very creative and lucrative ways.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospit...
2025-01-2354 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe LinkedIn Executive and Best Practices for a B2B Marketplace | with Zoe KoumbouziIn this Executive Series episode, we interview Zoe Koumbouzi, a fellow GAIN Advisor to discuss the growth of LinkedIn as a marketing tool for both individuals as well as B2B for vendors and travel or hospitality buyers.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advis...
2025-01-1642 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyFlexible Accommodations at the Caribe Royale Orlando | with Amaury PiedraIn this episode, we interview Amaury Piedra, managing director at Caribe Royale Orlando, a 1,337-key, all-suite property that appeals to numerous customer segments and has recently relaunched after a sweeping renovation. Piedra brings a wealth of experience to leading this hotel through its reimaging which happened during the pandemic, including lengthy tenures at Starwood Hotels and Wyndham.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For...
2025-01-0942 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Philosophy and Psychology of Deploying New Technology | with Simone PuortoAt long last we interview fellow GAIN advisor, Simone Puorto, and author of “We Are The Glitch” (2024). Puorto is the founder of Travel Singularity and Rebyu, an innovative GPT-driven startup, as well as columnist for Hospitality Net and 10 Minutes News.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Ad...
2024-12-1946 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyFounding and Leading with Integrity | with Sean GormanIn this episode, we interview Sean Gorman, President and CEO of SafetyNet Access. Gorman has been CEO of SafetyNet Access for over 25 years. More recently, he has expanded this company with new divisions that include Select NetWorx, Amicus Networx and SNA Event Productions.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam...
2024-12-1246 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyWe Are Selling Outcomes Not Technology | with Bryson KoehlerIn this episode, we interview Bryson Koehler, CEO of Revinate. Koehler brings a wealth of technology experience to his current role at Revinate where his role is on driving positive outcomes for hotel clients through better use of data. He was SVP of global revenue and guest technology for InterContinental Hotel Group for over 10 years, and was chief technology and information officer for The Weather Company, an IBM Business for over four years.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around fo...
2024-12-0540 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe AI-Adjacent Executive and Using AI for Senior Hotel Roles | with Vincent SomsenIn this special episode of our Executive series with Vincent Somsen and Michael Goldrich, we look at how the latest artificial intelligence tools are changing the nature of work in hospitality leadership in the march towards an AI-adjacent workforce.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN...
2024-11-2141 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Medium Is Still the Message for Digital Marketing | with John MarraffinoIn this episode, we interview John Marraffino, President of VMC Media, a travel media company that operates across a variety of markets, industries and channels for over the past three decades.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd...
2024-11-1442 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyCash Flow Is King for Any Startup or Scaleup | with Ken & Mark HeymannIn this special episode, Adam Mogelonsky interviews the Heymann brothers, Ken and Mark, who are the founders of Unifocus and Heymann2 & Associates.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for h...
2024-11-0743 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyProgressive Luxury with EAST Hotels and The House Collective | with Dean WinterIn this episode, we interview Dean Winter, Managing Director of Swire Hotels. Winter has a longstanding career in hotel operations and management. Working in the Food & Beverage department for Mandarin Oriental Hotel Group for over seven years before joining management at MOHG for five more years. After joining the operations team at Swire Properties, he has remained with Swire Hotels for now over 16 years.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all...
2024-10-1749 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Transcontinental Executive and How Travel Tech Works | with Chris TomsethIn this special episode of our Executive series with Chris Tomseth and Michael Goldrich, we focus on the current travel trends to see how they apply to the modern workforce wherein executives frequently travel to different continents to manage operations across multiple time zones. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam...
2024-10-1047 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Choice to Scale After the Product Is Ready and Tested | with Omri ShalevIn this episode, we interview Omri Shalev, cofounder and CTO of Reeco. Shalev brings a diverse software engineering background before entering hospitality technology, including LeadDaWay, M.S Bit, HARMAN International and Microsoft.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and pa...
2024-10-0337 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyRallying a Global Tech Company Around Waypoints | with Phelim PekaarIn this episode, we interview Phelim Pekaar, CEO of P3, a hotel software company focused on the online guest journey and booking experience. Pekaar comes from a software engineering background, graduating from the University of Dublin before joining Jurys Doyle Hotel Group as a developer for over nine years. Pekaar founded P3 Hotel Software in 2001 and has stayed led the company for over 23 years.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to...
2024-09-1936 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDiscussing the Book "Ultra-Processed People" for Hotels | with Neil FosterIn this special episode, Adam Mogelonsky and Neil Foster discuss the book “Ultra-Processed People: Why We Can’t Stop Eating Food That Isn’t Food” (2023) by Chris van Tulleken. In this chat, we cover topics including ultra-processed foods, intermittent fasting, food environments, eating as identity and what hotels can do as food habits change.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN...
2024-09-121h 13
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyPivoting a Tech Company into the Hospitality Industry | with Jeff RobbinsIn this episode, we interviewJeff Robbins, founder of GuestInsight. Since its founding in late 1999, GuestInsight has excelled as a consumer market research platform leader, with tools specifically designed for hotel guest engagement and feedback.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel...
2024-09-0536 min
Schulering HUB Talking Hospitality PodcastEp.82 Adam Mogelonsky | Food is Medicine: Why Your Hotel's Staff Lunch Could Be Its Greatest AssetAnd if the staff lunch is the hidden secret that will change the hotel relationship with their employees?Mauricio Schuler invited Adam Mogelonsy, a luxury hotel consultant to explore the evolving landscape of hospitality, focusing on the critical role of employee well-being in a dynamic industry. The conversation dives into the challenges facing hospitality, including the growing labor shortage, and how luxury hotels are adapting to attract and retain talent. Adam Mogelonsky, a consultant specializing in luxury lifestyle and hospitality, shares insights on the importance of prioritizing employee well-being. He introduces a fr...
2024-09-0553 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyLiving in Many Countries and Working at Many Companies | with Custódio BarreirosIn this episode, we interview Custódio Barreiros, founder and president of EIP MGT GmbH, a European hospitality firm focused on solving technological problems for the end users. Barreiros is a second-generation hotelier, having worked from an early age in hotels across the continent. On the hotel side, he has worked for Accor, Grange Hotels, Hilton and InterContinental Hotel Group while living London. Moving to the tech side, he has held senior roles for Amadus, ALICE (an Actabl platform), Birchstreet Systems and Alliants.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focus...
2024-08-2239 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDelivering Moments of Truth with Unified Data | with Daan de BruijnIn this episode, we interview Daan de Bruijn, Cofounder of Bookboost. De Bruijn brings a diverse hospitality background before cofounding Bookboost CRM in early 2017. For non-hospitality experience, he worked as a research analyst at Rabobank Nederland, in customer loyalty at VenturesOne and at DDB Consulting based out of Amsterdam.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, h...
2024-08-0839 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Nomad Executive and How to Work from Anywhere | with Michael CohenIn this special episode, we sit down with GAIN Managing Partner, Michael Cohen, to discuss the emerging megatrend of being the ‘Nomad Executive’ and working while living aboard. Cohen goes into detail about his experiences over the past few years in founding and running a company while living in multiple different countries and time zones. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more informatio...
2024-07-2550 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Growth of Remote Work and Virtual Companies | with Sondre RaschIn this episode, we interview Sondre Rasch, Cofounder and CEO of SafetyWing. With SafetyWing, Rasch is building a platform to provide easily accessible travel medical insurance for remote workers and nomad executives. Prior to this, Rasch has cofounded three other software companies – SolidHost, NorJobs and Superside – while also acting as a policy advisor for the Parliament of Norway.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Moge...
2024-07-1139 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyPlatforms for Enabling the Next Generation of Hoteliers | with Shane O'FlahertyIn this episode, we interview Shane O’Flaherty, the Global Director of Travel and Hospitality at Microsoft. O’Flaherty comes from a sales, marketing and customer relationship background prior to joining Microsoft in their travel division. His earlier background in hospitality includes acting as the Director of Business and Leisure Marketing at Preferred Hotel Group for over two years and acting as a Vice President at Mobil Travel Guide for over six years. O’Flaherty was next President & CEO of Forbes Travel Guide for seven years before joining Microsoft where he has worked as a hospita...
2024-06-2039 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyYour Niche is How You Add the Most Value | with Jim RoweIn this episode, we interview Jim Rowe, Senior Vice President of Sales & Marketing at Jonas Hospitality, Property Systems. Rowe is a seasoned veteran in the hospitality technology industry. He was a Delphi regional sales director at Newmarket International for four years, director of sales at Springer-Miller Systems for over two years and director of sales at MSI Solutions before joining as vice president at Jonas Hospitality in mid-2019.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key...
2024-06-1336 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHow Technology Enables a New Breed of Hotel Brands | with Matthew OpferkuchIn this episode, we interview Matthew Opferkuch, CEO and cofounder of The Laundry Rooms. Opferkuch is a longstanding hotel operator and executive before cofounding The Laundry Rooms in August 2019. He held senior roles including director of F&B, hotel manager and general manager at Fairmont Hotels & Resorts for over 15 years. In 2006, he became the opening general manager for The Hazelton Hotel, Toronto’s first five-star luxury hotel. In 2010, he became the managing director for Pearle Hospitality, a position he held for seven years before acting as the company’s head of development for two more years...
2024-06-0638 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Reason Behind Hotel Tech Integration Challenges | with Charlie OsmondIn this episode, we interview Charlie Osmond, cofounder of Triptease. Osmond brings a diverse background to Triptease, starting as an engineer in the British Army before cofounding Decidedly which he launched, grew and exited over 12 years. His next venture was FreshMinds Talent which, as before, he launched grew and exited over 12 years, while simultaneously cofounding FreshNetworks where he developed social strategy and data analytics for leading brands over six years. Osmond was also a member of the business advisory board for British Airways for nearly three years.************* LINKS & RESOURCES *************The G...
2024-05-1637 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyA Caribbean Hotelier's Perspective on Hotel Technology | with Nima AnwarIn this episode, we interview Nima Anvar, CEO of GuestChat. Anvar was the general manager of the Siesta Hotel in Grenada for over two decades before founding GuestChat in January 2021 as a hotel chatbot provider leveraging the latest in large language models.************* LINKS & RESOURCES *************The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ ...
2024-05-0937 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHITEC 2024 Sales and Marketing Preparation SpecialIn this special episode of the GAIN Momentum Podcast, we’re looking at what hotel technology vendors can do to best prepare for HITEC, happening this year in Charlotte, June 25-29, in terms of sales team preparation, marketing tactics, booth design, networking events, press releases and looking for strategic partnerships.************* LINKS & RESOURCES *************The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com...
2024-05-0237 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyBuilding Tech Architecture from the Ground Up | with Michael LevieIn this episode, we interview Michael Levie, co-founder of citizenM. Levie has a wealth of hotel technology and operations experience. He was at Sonesta for 16 years and at NH Hotels for over three years, before cofounding citizenM (and acting as chief operations officer) in early 2005. Levie formally left citizenM in late 2021 after 17 years and continues to advise hotel vendors and other hospitality projects to this day through his company Smarels.************* LINKS & RESOURCES *************For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Adv...
2024-04-1836 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyEncouraging Your Good Team Members to be Great | with Anthony MelchiorriIn this episode, we interview Anthony Melchiorri, author, including his latest book “Show Up”, and TV show host, including Hotel All Stars. Melchiorri has been a hotel executive for over three decades. For the past 14 years, he has been the Founder and Managing Director of Argeo Hospitality, a hotel management company based out of New York. ************* LINKS & RESOURCES *************For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strat...
2024-04-1137 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Significance of Executive Team Alignment | with Frank PitsikalisIn this episode, we interview Frank Pitsikalis, Senior Vice President of Strategy at Agilysys. Pitsikalis is the Founder and CEO of ResortSuite, a fully integrated hospitality management software system that was founded in 1999 and acquired by Agilysys in early 2022. From that point on, Pitsikalis has acted as the SVP of Product Strategy for Agilysys. Outside of this, Pitsikalis has been a member of the International Spa Association (ISPA) for over 15 years, assuming the role of Chairman of the Board of Directors from late 2015 to present.************* LINKS & RESOURCES *************For more information about G...
2024-04-0441 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDiscussing the Book "Generations" for Hospitality | with Neil FosterIn this episode, Adam Mogelonsky and Neil Foster, fellow GAIN Advisors, discuss the nonfiction book “Generations” (2023) by Jean M. Twenge PhD and its implications for hospitality in terms of finding customers amongst Boomers, Gen X, Millennials and Gen Z, as well as how the workforce is changing amongst these generations. As background, here is the book’s description from Amazon:A groundbreaking, “lavishly informative” (The New York Times) portrait of the six generations that currently live in the United States and how they connect, conflict, and compete with one another—from the acclaimed author of Gen...
2024-03-2857 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHospitality Technology is a Triple Platform | with Richard ValtrIn this episode, we have Richard Valtr, Founder at Mews. Valtr started Mews as a property management system in 2012 from the Czech Republic, which has since expanded to include a global team and thousands of hotels worldwide. ************* LINKS & RESOURCES *************For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to prof...
2024-03-1446 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyScaling a Collection Within the Independent Hotel Niche | with Brent HayhurstIn this episode, we have Brent Hayhurst, Director of Program Development at Curator Hotels and Resorts Collection. Before entering the hospitality industry, Hayhurst worked at Verizon for over nine years. He was next a senior manager for corporate marketing, digital, and sponsorship management initiatives at Hilton. From February 2021 onwards, Hayhurst has led program development and all technology matters for Curator Hotels & Resorts.************* LINKS & RESOURCES *************For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (htt...
2024-03-0734 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyAdapting a Global Product to Local Territories | with Ryan KingIn this episode, we have Ryan King, Senior Vice President, Americas at Shiji Group. King brings a diverse background of industry experience from both the hotel operations and the technology sides. Within the greater Washington DC area, he has held senior positions at the Sheraton Pentagon City, Sofitel Washington DC Lafayette Square, The Doyle Collection and the Phoenix Park Hotel. King was also the director of sales for TravelClick, a sales consultant for Informz and the director of strategic partnerships for StayNTouch, a Shiji Group Brand.************* LINKS & RESOURCES *************For more in...
2024-02-1533 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyBest-to-Market Will Outwin First-to-Market | with Warren DehanIn this episode, we have Warren Dehan, President of Maestro PMS. Dehan has worked at Maestro PMS (formerly Northwind) since 1978, and has acted as company president over two decades. The company’s emergence as a foremost property management system provider is outlined in the episode, so give it a listen!************* LINKS & RESOURCES *************For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel...
2024-02-0837 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyHow Hotel Software Vendors Are Evaluated | with Mark HopeIn this episode, we have Mark Hope, senior vice president of development at Coast Hotels. Hope started his longstanding hospitality career in the front office at Fairmont Hotels & Resorts, the Delta Vancouver Airport Hotel & Marina (now Pacific Gateway Hotel), and then The Hotel Grand Pacific. Following this, he began his now-30-years-long career at Coast Hotels as a director of sales & marketing before becoming a national director of sales, an executive director of brand development, a senior executive director of development and revenue strategy, and finally now as SVP of development.************* LINKS & R...
2024-02-0138 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyInnovating on All Fronts with a New Hotel Brand | with Christopher HunsbergerIn this episode, we have Christopher Hunsberger, co-founder and chief operating officer of Appellation, a new hotel brand born from an elegant merger of the culinary and hospitality worlds. Hunsberger brings well over three decades of hospitality experience prior to founding Appellation. A longstanding veteran of Four Seasons Hotels and Resorts, his senior roles include Regional Vice President, Senior VP Operations, Executive VP Product, President The Americas and Chief People Officer. Hunsberger founded Appellation approximately five years along with his partner Charlie Palmer, with four locations set to open with the goal of crafting an u...
2024-01-1833 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyBusiness Ideas that Work in More Than One Way | with John SmallwoodIn this episode, we have John Smallwood, president at Travel Outlook, the maker of Annette, the virtual hotel agent. John Smallwood has several decades of experience in hospitality technology, having founded Travel Outlook in 2006 as a hotel call center for premium and luxury brands. More recently, Travel Outlook has built an industry-leading conversational AI called Annette as a virtual hotel agent for the voice channel.************* LINKS & RESOURCES *************For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Con...
2024-01-1133 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyVendor Scalability at Las Vegas Casino Resorts | with Shannon McCallumIn this episode, we have Shannon McCallum, vice president of hotel operations at Resorts World Las Vegas. McCallum has an extensive hospitality career, including senior roles at the Renaissance Vancouver Hotel Harbourside, Fairmont Hotels & Resorts, ARIA Resort & Casino, and Mandalay Bay Resort and Casino before her current role. She has also been a strategic advisor for Roomdex and Volan Technology, as well as being a member of the board for both the Nevada Hotel and Lodging Association and Hospitality Financial and Technology Professionals (HFTP).************* LINKS & RESOURCES *************For more information about GAIN, h...
2024-01-0441 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyGetting Perspective on Each Person's Role | with Tanya PrattIn this episode, we have Tanya Pratt, vice president of Opera Cloud strategy and product management at Oracle Hospitality.Pratt has been in hospitality for her entire career, first on the hotel side before moving over to the hospitality technology side. For the former, Pratt started in Delta Hotels and Resorts for over ten years in operations then revenue management, followed by another decade at Fairmont Hotels & Resorts in revenue management and distribution before becoming vice president of global business technologies. Pratt joined Oracle in her current role in late 2018.************* LINKS & RESOURCES *************For more...
2023-12-1432 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyScaling is a Team Sport | with Frank ReevesIn this episode, we have Frank Reeves, co-founder and CEO of Avvio, and chief evangelist at SHR Group. As CEO of Avvio, Reeves has been dedicated to delivering innovative technologies and new distribution networks to grow direct bookings for hotels since the company’s founding in 2003. In late 2022, Avvio was acquired by Sceptre Hospitality Resources (SHR) Group, at which point Reeves joined the senior team in his current role.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered aroun...
2023-12-0632 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyExperience is a Double-Edged Sword | with Neil FosterIn this episode, we have Neil Foster, immediate past president of HFTP (Hospitality Financial and Technology Professionals). Foster has over two decades of experience in hospitality technology, with a diverse perspective based on his career spanning different sides of the hotel equation. Starting as an IT manager for Westin Hotels & Resorts then an area manager of IT for Starwood Hotels and Resorts, he next moved to Micros-Fidelio. After that, further hotel experience included Carlson Wagonlit Travel, SilverBirch Hotels & Resorts, Fairmont Raffles Hotel International and Coast Hotels. Moving to the tourism side, Foster has been the C...
2023-11-1632 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyNever Get Distracted from Your Core Vision | with Frank TrampertIn this episode, we have Frank Trampert, senior vice president and managing director of commercial and global strategy for hospitality at Sabre Corporation. Trampert brings to this podcast an immense skillset in hospitality, technology and international commercialization, including a 13 years at Carlson Rezidor Hotel Group as well as being managing director of Asia Pacific for Wyndham Group, CEO and director of brand management at Tune Hotels, and a board member at HTNG. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospi...
2023-11-0930 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyFinding a Sweet Spot as You Scale Up | with Luis SegredoIn this episode, we have Luis Segredo, CEO of Data Travel, LLC, the maker of the Hapi platform that maps then migrates data from multiple hospitality sources for above-property and enterprise-level managers. Segredo’s hospitality technology experience includes over 18 years at MTech, followed by roles as president at Newmarket International and EVP of strategic initiatives at Amadeus, prior to forming Data Travel, LLC in 2017. Segredo is also an HTNG Vendor Advisory Board member and the chairman of Aquina Labs. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timele...
2023-11-0228 min
Maestro PMSThe Need for Process Innovation in HospitalityAt a time when customer preferences are constantly shifting, process innovation in hospitality must streamline operations and create bespoke guest experiences.From the ease of mobile check-ins to the emergence of virtual concierges, hotels are embracing a tech-forward approach. Amidst this wave of change, there's a buzz of conversations around ethical AI applications, exploring the balance between automation and authentic human interaction.The essence of these discussions boils down to a pivotal question: How can the hospitality industry harness the power of smart technology and AI while preserving the core values of guest satisfaction and...
2023-10-3128 min
Schulering HUB Talking Hospitality PodcastEp39. Adam Mogelonsky | Unlocking the Future of HospitalityAre you ready for a mind-bending journey through the future of the hotel industry? Check out this enlightening podcast where Adam Mogelonsky shares invaluable insights on hospitality, wellness, employee engagement, and NFTs in loyalty programs.We've previously shared this episode in four segments, and we've recognized the value of transforming this engaging discussion into a standalone full-length podcast.Adam highlights the importance of embracing wellness to stay competitive in the hotel industry. Your guests are seeking more than just a comfortable bed; they want an experience that enriches their lives. By incorporating wellness offerings, you can create...
2023-10-261h 00
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologySelling Into Service Companies Requires Customer Service | with Robert StevensonIn this episode, we have Robert Stevenson, CEO of INTELITY, a guest experience platform with rich staff operations and ticketing backend for hospitality, casino and residential end markets. Stevenson has an incredibly diverse technology career. Prior to his present six-plus years at INTELITY, he has held positions as SVP of product development and acquisitions at DreamCatcher Games, VP of business development and worldwide publishing at ATARI, VP of online development at Bandai Namco Entertainment, chief product offer at GAIKAI (a division of Sony Interactive Entertainment), and head of content and strategy for Oculus VR (a d...
2023-10-1930 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyEngaging with Customers and Actionable Insights | with Adam GlickmanIn this episode, we have Adam Glickman, vice president of brand strategy at Actabl. Glickman career in hospitality started out at Waldorf=Astoria in business development. Glickman next spent 13 years at InterContinental Hotels Group, working in reservation products, hotel products, marketing and partner programs before becoming the director of global brand management, overseeing the launch of EVEN Hotels. In 2017, Glickman joined Parallax as a principal wellness tourism advisor, concurrently acting as a vice chair at the Global Wellness Institute for three years. Glickman joined Hotel Effectiveness at the vice president of marketing in early 2021, then a...
2023-10-1233 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyThe Right Senior Teams and Customer Success | with Karen O'NeillFor our 13th episode, we interview Karen O’Neill, a GAIN Advisor and GAIN’s chief revenue officer, as well as the co-founder and COO of RationalAI. O’Neill has an extensive career in hospitality technology. Following over 14 years at MICROS Systems (now part of Oracle Hospitality, O’Neill has held vice president or president-level roles at StayNTouch and Unifocus (formerly Knowcross). Presently, O’Neill is a strategic advisory for buku and in her role at RationalAI she oversees the development of an AI-based platform for attribute-based shopping at hotels worldwide. ************* LINKS & RESO...
2023-10-0526 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyBreaking Through the Vendor Noise | with Eva FayemiFor our twelfth episode, we interview Eva Fayemi, cofounder and CEO at Bond Agency as well as a GAIN Advisor. Based out of Lisbon, Portugal and London, England, Bond Agency focuses on helping next-generation tech companies unlock rapid growth. Outside of Bond, Fayemi has a broad background of marketing, hospitality and technology expertise, holding senior positions at Trax Magazine, Destination Hostels, Mews and Wisk-it. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions pose...
2023-09-2825 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyRelationships and Reputations | with Steven BronkenFor our eleventh episode, we interview Steven Bronken, head of Global Hospitality at Ruckus Networks. A Canadian based out Halifax, Nova Scotia, Steven Bronken’s hospitality career encompasses his tenure at The Halifax Club, director of business development at Elfiq Networks, and executive vice president of marketing and brand management at Safety NetAccess before joining Ruckus Networks.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Ja...
2023-09-2131 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyLocalization of Communications in a Globalized World | with Anne BleekerFor our tenth episode, we interview Anne Bleeker, cofounder and managing director of In2 Consulting, a business communications agency, and a GAIN Advisor. Anne Bleeker’s career in corporate communications and public relations spans over two decades, including senior positions at Radisson SAS, Jumeirah Group and Future Pipe Industries Group. Founding In2 Consulting in 2010 based out of Dubai, Bleeker focuses on dynamic, strategic communications that create real connections for businesses in an era of mass digital content. ************* CONTENT OF THIS VIDEO ************* ⏱ TIMESTAMPS ⏱ 00:00 INTRO01:07 C...
2023-09-1432 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologySelling Tech by Managing Change | with Jeff BzdawkaFor our ninth episode, we interview Jeff Bzdawka, the Chief Executive Officer of Knowland, an event intelligence and hospitality sales solution provider. Jeff Bzdawka has a vast array of hospitality technology experience on both the buyer and the seller side. His career spans over two decades at Hyatt Hotels, occupying a variety of roles including SVP of Global Hotel Operations and SVP of Global Hotel Technology. On the technology vendor side, Bzdawka has held senior roles at Pegasus Solutions, Tech4TH Solutions and BirchStreet Systems. ************* LINKS & RESOURCES ************* The...
2023-09-0729 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyOn the Road: ILC Cultivate - Deploying AI Right NowFor our second On The Road episode, Adam went down to New York to attend ILC Cultivate (July 11-12, 2023). In between sessions on how next-generation technologies are impacting hotels, conference delegates were each asked, “What’s the number one way that hotels can deploy artificial intelligence and web3 tools right now?”************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky and Jason Emanis. For more information about GAIN...
2023-08-1612 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyA Great Team Always Triumphs | with Nick HorganIn the seventh episode, we have Nick Horgan, the chief commercial officer (CCO) for the hospitality revenue optimization platform, Amaze Insights. Nick Horgan had a long tenure at Newmarket International, working there since 1995 and after the company’s acquisition by Amadeus in 2014 through to mid-2021. During this time, Horgan’s sales numbers speak for themselves; beyond surpassing sales quotas in numerous years, for the hospitality division of Amadeus he was the top worldwide revenue producer for 2012, 2013, 2014, 2015, 2016, 2017, 2018 and 2019, setting company records for five of those years.************* LINKS & RESOURCES ************* The GA...
2023-08-0335 min
Schulering HUB Talking Hospitality PodcastEp27. Networking Webinar: Building Relationships in the AI AgeThis is a special episode made out of a kickoff webinar of Schulering Hub. The main topic was discussing Chat GPT features, and how to it can help to hoteliers create content and even solve some issues with cliens. A special note of gratitude to Adam Mogelonsky, María Corpas -Hospitality and Travel Tech Copywriter, and Juliana Hahn who shared invaluable insights on AI for hospitality, making our conversation truly meaningful. And of course, the conversation would have been impossible without our diverse and engaged audience. With participants calling from Italy, Mexico, the Czech Republic, the Emirates, Canada, USA, S...
2023-08-031h 01
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyOn the Road: HITEC 2023 - Cutting Through the Digital NoiseIn this special On The Road episode while at HITEC 2023 (June 26-29, 2023, Toronto), Adam and Jason asked exhibitors and attendees one key question about hotel technology: “How is your company cutting through the digital marketing noise?” As background, the phrase ‘digital noise’ refers to all the various ways that we are all collectively bombarded by electronic advertising and media every single day. There’s too much and buyers are turning off by ignoring vendors’ awareness campaigns. This is a real problem and we were curious about what industry leaders had to say. ...
2023-07-1915 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyDon't Be So Far in Front of the Parade | with Greg BeattyIn the fifth episode, we have Greg Beatty, a GAIN advisor based out of Bangkok and hospitality technology executive with a USA law degree. With positions including COO, MD APAC, MD EMEA, legal counsel, and cyber law and compliance lead, Greg has over 25 years of experience in IT for hospitality, commercial real estate, telecom, energy and project finance. With positions at Verizon, TCC Assets, NTT DOCOMO, Lucent, PCCW and GuestTek, Greg is also involved in executive education and as a lecturer for international business law, recently teaching on cybersecurity, managing risk in the information age, A...
2023-07-0628 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyFrameworks Are Everything | with Michael CohenIn the fourth episode, we have Michael Cohen, the managing partner for Growth Advisors International Network (GAIN), hospitality and travel tech advisor and co-chair of VRARA. Michael Cohen is an executive-level growth leader, board member, strategic advisor and keynote speaker, with a primary business focus on the commercialization of travel, hospitality and restaurant technologies as well as emerging technologies include web3 and metaverse tools. Past management experience includes strategic partners such as AT&T, Deutsche Telekom, IBM, Deliotte, Cisco and Aruba.************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on tim...
2023-06-2226 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyTech Buyers, Users and Market Validation | with Ira VoukIn the third episode, we speak with Ira Vouk, (https://iravouk.com/) the renowned author of "Hospitality 2.0"In this captivating podcast episode, Ira Vouk, provides invaluable insights into the challenges faced by technology providers when selling to the hospitality industry. By delving into the topic, we uncover strategies for improvement. Additionally, we explore the exciting opportunities and challenges that await hospitality companies in 2023 and beyond. As a listener, you will discover smart strategies that hotels can implement to select the most suitable technology solutions. Whether you're a hospitality professional, technology enthusiast, or simply curious about the convergence...
2023-06-1525 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyBuyer Behavior Has Changed Forever | with Jess HayesIn the second episode, we have Jessica Hayes, an advisor for Growth Advisors International Network (GAIN), owner of Hayespitality (https://hayespitality.com), and a business development executive for Plusgrade (https://www.plusgrade.com/). Jess is passionate about hotels, travel, hospitality tech and marketing landscape, with over 25 years of experience in sales, marketing, training, and account management. At Hayespitality Consulting, her job is to spark sales and delight guests, as well as help make critical technology decisions easier, core processes seamless, and communications a breeze – so the only thing your guests feel is good.************* LINKS & RESOURCES *************
2023-06-0823 min
GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & TechnologyBuyer Behavior Has Changed Forever | with Jess Hayes | The GAIN Momentum Podcast #2In the second episode, we have Jessica Hayes, an advisor for Growth Advisors International Network (GAIN), owner of Hayespitality (https://hayespitality.com), and a business development executive for Plusgrade (https://www.plusgrade.com/). Jess is passionate about hotels, travel, hospitality tech and marketing landscape, with over 25 years of experience in sales, marketing, training, and account management. At Hayespitality Consulting, her job is to spark sales and delight guests, as well as help make critical technology decisions easier, core processes seamless, and communications a breeze – so the only thing your guests feel is good.************* LINKS & RESOURCES *************
2023-06-0723 min
Schulering HUB Talking Hospitality PodcastEp13.4 Adam Mogelonsky | NFTs and hospitality: Could NFT's loyalty programs become a new economy? (Part 4)The Talking Hospitality podcast by Schulering Hub continues the conversation with Adam Mogelonsky, from hotel Mogel, a strategic advisor for independent hotels specializing in technology deployments, revenue optimization, and operational improvements. Based in Toronto, Canada, Mogelonsky is most active throughout North America, although he has recently expanded his focus to the Caribbean and Europe, particularly in wellness and how hotels can benefit from the Longevity Revolution.In this last episode Adam talks about value of NFT for hotels. A purchase of an NFT can give the owner exclusive access to...
2023-03-2312 min
Schulering HUB Talking Hospitality PodcastEp13.3 Adam Mogelonsky | Wellness and the future of hospitality for an aging population (Part 3)The Talking Hospitality podcast by Schulering Hub continues the talk with Adam Mogelonsky, from hotel Mogel, a strategic advisor for independent hotels specializing in technology deployments, revenue optimization, and operational improvements. Based in Toronto, Canada, Mogelonsky is most active throughout North America, although he has recently expanded his focus to the Caribbean and Europe, particularly in wellness and how hotels can benefit from the Longevity Revolution.On this Episode Adam is talking about the term "loyalty escape velocity" that describes the exponential increase in customer lifetime value as people age...
2023-03-2319 min
Schulering HUB Talking Hospitality PodcastEp13.2 Adam Mogelonsky | Why will wellness play a crucial role in the hospitality industry (Part 2)The Talking Hospitality podcast by Schulering Hub continues the conversation with Adam Mogelonsky, from hotel Mogel, a strategic advisor for independent hotels specializing in technology deployments, revenue optimization, and operational improvements. Based in Toronto, Canada, Mogelonsky is most active throughout North America, although he has recently expanded his focus to the Caribbean and Europe, particularly in wellness and how hotels can benefit from the Longevity Revolution.In this episode Adam is talking about productivity as the primary challenge that prevents rapid tech innovation, leading to delayed projects and lost revenue opportunities. Technology can...
2023-03-2314 min
Schulering HUB Talking Hospitality PodcastEp13.1 Adam Mogelonsky | How can hotels leverage the metaverse and 3 tech priorities for NOW (Part 1)The Talking Hospitality podcast by Schulering Hub welcomed Adam Mogelonsky, from hotel Mogel, a strategic advisor for independent hotels specializing in technology deployments, revenue optimization, and operational improvements. Based in Toronto, Canada, Mogelonsky is most active throughout North America, although he has recently expanded his focus to the Caribbean and Europe, particularly in wellness and how hotels can benefit from the Longevity Revolution. Adam discussed the Metaverse, which he considers an extension of the internet, becoming in the near future as natural for the booking process as it is to see room photos t...
2023-03-2116 min
Hotel Insights by eHotelierHow to turn wine into profit, with Adam MogelonskyIn this episode, we discuss the latest trends in wine and how to profit from wine sales in your hotel or restaurant. My guest is Adam Mogelonsky, Partner at Hotel Mogel Consulting, renowned speaker, traveller and one of the industry’s most prolific researchers and writers.
Adam and I discuss the following:
The impact of the pandemic on the restaurant industry and the new trends today.Why restauranteurs and hoteliers should focus on wine in 2023.The psychology of selling wine!How wine list layout and structure affect the guest’s propensity to buy.The role of tech...
2023-03-0129 min
Eating at a MeetingThe Latest in Hotel Food & Beverage TrendsAs the partners of Hotel Mogel Consulting Limited, a Toronto-based consulting practice, Larry Mogelonsky and Adam Mogelonsky are a dynamic duo whose mission is to "write about the world of hotels and try to make hoteliers understand that there's more to their life than just counting the number of bread rolls in a basket." Their 40+ years of joint experience consulting with and staying in hotels, Larry and Adam are going to talk with Tracy about the best big trends for F&B in the hotel industry, how are onsite F&B operations are adjusting to the growing...
2022-08-3058 minEating at a MeetingThe Latest in Hotel Food & Beverage TrendsAs the partners of Hotel Mogel Consulting Limited, a Toronto-based consulting practice, Larry Mogelonsky and Adam Mogelonsky are a dynamic duo whose mission is to "write about the world of hotels and try to make hoteliers understand that there's more to their life than just counting the number of bread rolls in a basket." Their 40+ years of joint experience consulting with and staying in hotels, Larry and Adam are going to talk with Tracy about the best big trends for F&B in the hotel industry, how are onsite F&B operations are adjusting to the growing...
2022-08-3058 min
Hotel Happy HourHotel Happy Hour: Episode 8, Larry and Adam MogelonskyWelcome to Hotel Happy Hour, a bi-weekly tonic for the hardest working professionals in the hospitality industry, hosted by Adria Levtchenko, Co-Founder and CEO of PurpleCloud Technologies. Join us as we interview some of the most experienced, innovative, and insightful hospitality executives through an informal chat-style session.
Episode 8: We caught up with Larry Mogelonsky, Principal and Managing Partner at Hotel Mogel, alongside his son, operations manager, and business partner Adam Mogelonsky, to talk about the challenges taking place behind the front desk, the ways hotels are re-thinking F&B for 2021...
2020-12-1755 min
Hotel Insights by eHotelierCovid-19 recovery: urgent priorities for early 2021In this podcast we focus on the first two quarters of 2021 with my guests Larry and Adam Mogelonsky from Hotel Mogel Consulting and the world’s most published writers in hospitality.
We consider:
Urgent priorities for hoteliers today.Which markets will bounce back first, and how you can identify signs of recovery.What to focus on now to be prepared for the inevitable later in 2021.
2020-12-1722 min