Shows
UX of EdTechThe UX of Google ClassroomAlicia Quan chats with two instrumental team members on the Google Classroom product:
Amanda J. Rosenburg - Lead Researcher, Team Lead
Cora Foxx - a UX Design Lead
We chat about:
How to research and design for such a diverse pool of users globally
Researchers considering self-care for the stories they carry (especially during the pandemic)
How learning theory (academic research) and UX research of users behavior work together
Design process
What’s new and on the horizon for the Google Classroom product
Connecting teacher voice to...2021-06-021h 04
Awkward Silences#57 - Research Amid Sudden Change: Working on Google Classroom During COVID with Amanda RosenburgIn March 2020, Google Classroom’s user base grew from 30 million to hundreds of millions almost overnight.As schools closed, teachers needed new ways to conduct lessons and manage their work. This meant that Amanda Rosenburg, a Staff UX Researcher & Team Lead working on Google Classroom, had a lot of work to do. Research requests were suddenly piling up, and her team needed to execute quickly to help the product team adapt to new and unexpected challenges.Amanda talked about…How she adjusted her research strategy to cover more ground, faster.Her biggest challenges, and the...2021-01-0535 min