Shows
A HOP Podcast (With No Name)Episode 62 - Andy's response to a case against HOP (part 2 - cardinal rules)We continue our argument/counterargument series with point 3 - We cannot tolerate exceptions to cardinal rules.2025-07-3025 minA HOP Podcast (With No Name)Episode 61 - Andy's response to a case against HOP (part 2 - accountability)We continue our "both sides of the debate" series - this time it's all about accountability. 2025-07-1630 minA HOP Podcast (With No Name)Episode 60 - Andy's response to a case against HOP (part 1)Andy (and with a little help from from Chat GPT) begins her counterargument against herself from episode 59. There first point: "Root cause does (not) exist"2025-07-0219 minA HOP Podcast (With No Name)Episode 59 - An argument against HOPIn an attempt to model a debate team, we argue against HOP, the problems (we're told) it causes, and why we should continue with the status quo.2025-06-1825 minA HOP Podcast (With No Name)Episode 58 - The gap between what get to leaders see and what we hear(Trigger warning: suicide) Andy and Matt discuss a recent series of interactions they've had with Leaders, the Frontline workers, and how the reality of work often doesn't make it to the top. 2025-06-0432 minA HOP Podcast (With No Name)Episode 57 - Andy goes back to (imaginary) workWe play a "mind game" of sending Andy back to one of her previous HSE roles with her existing HOP knowledge and ask what she would do differently - all of which we recorded in during a long drive. 2025-05-2132 min
Counter ErrorismCounter-Errorism - Episode 11 - William Scarberry Get to know Bill:Profile linkedin.com/in/william-scarberry-160a2256Website: https://www.gevernova.com/ or nuclear.gepower.com/ Please check out the amazing people doing amazing things on these podcasts we listen to and love:Leading Safely Podcast with Georgina Poole (yup, the same one as above)Punk Rock Safety with Ben Goodheart, Dave Provan, and Ron GanttCounter-Errorism in Diving: Applying Human Factors to Diving with Gareth LockHow Did It Make Sense? with Gareth LockThe HOP Nerd with Sam GoodmanA HOP Podcast (With No Name) with Andrea Ba...2025-05-1657 minA HOP Podcast (With No Name)Episode 56 - Something Very Obvious (HOP used in conversation)We talk about discreet changes that can be made in conversations and the questions we ask to "do HOP". 2025-05-0730 minA HOP Podcast (With No Name)Episode 55 - What it could look like 5-10 years after implementationAndy shares what an organization could look like as it grows and evolves over time with the implementation of HOP. 2025-04-2323 min
Counter ErrorismCounter-Errorism - Episode 10 - Georgina PooleAre you interested in some ideas on getting workers comfortable enough to share their experiences without fear of judgement? In this episode we chat about easing people into Psychological Safety and the importance of FOOD in these situations. You have to create the time for curiosity.Georgina's cool stuff:Profile linkedin.com/in/georginapooleWebsite georginapoole.com.au (Personal)Email georginapoole@outlook.comPodcast LEADING SAFELY with Georgina Poole Please check out the amazing people doing amazing things on these podcasts we listen to and l...2025-04-2133 min
Counter ErrorismCounter-Errorism - Episode 9 - Ron Gantt"So, did we fix it?" Ron, Ken, and James chat about trust and how that effects decision making. Sharp end decisions WILL be made, as leadership, do you want to be part of those decisions and if so, how much?"Flips the script away from human frailty to human expertise""People are routinely overcoming challenges, difficulties, pressures, dilemmas; they're dealing with that all of the time, and they do it so well, they hide it - that's Dave Woods' Law of Fluency.""Eventually, expertise is going to break down under certain pressures..."2025-04-1539 minA HOP Podcast (With No Name)Episode 54 - You've decided to "do HOP" - The "site pilot" exampleWe continue our conversation about how HOP can be brought into an organization with the "site pilot" example - how one site (or a few sites depending on company size) can try HOP before the organization makes a large shift. 2025-04-0927 minA HOP Podcast (With No Name)Episode 53 - You've decided to "do HOP" - Now what? (part 2)The journey (or should I say powerpoint?) continues. We focus on how can you finally start rolling out HOP inside your organization. Link for paper reference: http://matt.colorado.edu/papers/StatisticalInvalidityOfTRIR.pdf2025-03-2628 minA HOP Podcast (With No Name)Episode 52 - You've decided to "do HOP" - Now what?What comes after step 0? We discuss how to take your newly shifted beliefs and put them into action. 2025-03-1231 minA HOP Podcast (With No Name)Episode 51 - The tough question before you start HOPAndy and Matt discuss "step 0" or what you need to ask yourself before you try to bring HOP into an organization. 2025-02-2627 minA HOP Podcast (With No Name)Episode 50 - A Peak Behind The PodcastWe celebrate 50 episodes of A HOP Podcast (with no name) and share what it's been like from our perspective. 2025-02-1228 minA HOP Podcast (With No Name)Episode 49 - A HOP Transformation: Andy and Matt's recapAndy and Matt share their key takeaways and learnings from the episodes with Erik and Ron. 2025-01-2924 minA HOP Podcast (With No Name)Episode 48 - A HOP Transformation: The Wrap-upThe thrilling conclusion to our time with Erik and Ron discussing their individual and business HOP development. 2025-01-1543 minA HOP Podcast (With No Name)Episode 47 - A HOP Transformation: The Nitty Gritty Details of Change (Part 2)We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together. 2025-01-0138 minA HOP Podcast (With No Name)Episode 46 - A HOP Transformation: The Nitty Gritty Details of ChangeWe continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress.2024-12-1849 minA HOP Podcast (With No Name)Episode 45 - A HOP Transformation: The Shift In ThoughtWe continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes. 2024-12-0438 minA HOP Podcast (With No Name)Episode 44 - A HOP Transformation: The Wake-up CallWe welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business.2024-11-2029 minA HOP Podcast (With No Name)Episode 43 - Shifting Blame (part 2)We finish the story of how Andy navigates her own frustration and blame when working with some leaders. 2024-11-0622 min
Counter ErrorismCounter-Errorism - Episode 8 - Charles TettehPart 1: Making people feel heard makes them feel empowered. Charles relishes the opportunity to remind us all of the importance of helping people feel heard and seen. Meeting Charles through LinkedIn has been a wonderful experience, and thought it would be wonderful to give you an insight into one of our conversations. Charles and I have spoken a few times and we talk about our motivation for change and we think the "Root Cause" is a Dissatisfaction Attitude. Beauty, family, immigration, fear, culture, humility, and what makes us curious - it will get deep. When you meet Char...2024-10-2835 minA HOP Podcast (With No Name)Episode 42 - Shifting BlameWe take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with Andy while she is struggling with actively blaming a group of people.2024-10-2319 minA HOP Podcast (With No Name)Episode 41 - What to do between operational learning and implementing your "big" solutionWe wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years. 2024-10-0922 min
Counter ErrorismCounter-Errorism - Episode 7 - Gareth LockAll about Gareth Lock. PLEASE check him out on LinkedIn hereWebsite (Non-diving) : Human in the System (www.humaninthesystem.co.uk)Website (Diving):The Human Diver (www.thehumandiver.com)Podcast: Counter-Errorism in Diving: Applying Human Factors to DivingBook: "Under Pressure" (I have the audio version!!!)Documentary: "If Only..." (free- watch this over and over)Regarding the tool that Gareth recommends in this episode, you can get a copy of the DEBrIEF guide from: https://www.humaninthesystem.co.uk/hits-debrief-oi-2024IMPORTANT NOTE: Gareth is certainly well established in the Diving niche, but he is ALSO opening up...2024-09-2928 minA HOP Podcast (With No Name)Episode 40 - An approach comparisonWe discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability. 2024-09-2523 minA HOP Podcast (With No Name)Episode 39 - Do we feel the extra effort is worth it?Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes)2024-09-1120 minA HOP Podcast (With No Name)Episode 38 - How HOP can be described and applied outside of workWe use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict. 2024-08-2823 min
Counter ErrorismCounter-Errorism - Episode 6 - Stephen HarveyFun fact - you may not know Steve recently took up boxing as a positive and fun way to exercise and every inch of him was hurting when he sat down with us to record. Steve is another CHOLearning.org buddy Ken and I met this year and didn't nearly get to spend enough time with him, and this won't be the only time we chat with him with the microphone recording. He has a wonderful sense of humor and a genuine humility when it comes to talking about how nervous he was before getting on stage (at CHOL) a...2024-08-1930 min
Counter ErrorismCounter-Errorism - Episode 5 - Brian HughesHow can we speed up causal analysis when rapid turnaround is imperative?Consider your immediate access to evidence and make sure preservation of it is important to everyone involved.Have cause and effect job aids (scenario recipe cards) and logic diagram templates ready for different types of (somewhat common) issues. (The story of the fault)For example, a model for a story of "a damage event" or "a spill occurred" or "machine outage"Details for a starting point to understand the fault path, recovery time, expertise, validation etc.After Brian discusses the methodology, w...2024-08-151h 20A HOP Podcast (With No Name)Episode 37 - Resilient Design (part 2)Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant.2024-08-1423 min
Counter ErrorismCounter-Errorism - Episode 4 - Ken Madson and James NewmanPlease email us to set up an interview: James@HumanPerformanceTools.comWe hope you like the podcast and welcome any advice you have for us as we launch this journey. Please check out the amazing people doing amazing things on these podcasts we listen to and love:Leading Safely Podcast with Georgina PoolePunk Rock Safety with Ben Goodheart, Dave Provan, and Ron GanttCounter-Errorism in Diving: Applying Human Factors to Diving with Gareth LockThe HOP Nerd with Sam GoodmanA HOP Podcast (With No Name) with Andrea Baker and Matt FlorioHealth & Safety Co...2024-08-1143 minA HOP Podcast (With No Name)Episode 36 - Resilient design in actionAndy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems.2024-07-3127 min
A HOP Podcast (With No Name)Episode 35 - Thinking, Learning, and Designing DifferentlyWe break down how we explain what HOP is and what happens if we change the way we think.2024-07-1724 min
A HOP Podcast (With No Name)Episode 34 - Something you can try tomorrow to "do HOP" (part 4)The (thrilling) conclusion to Andy's list of behaviors she changed while working at a large organization after learning about HOP.2024-07-0325 min
Counter ErrorismCounter-Errorism - Episode 1 - Tony MuscharaKen Madson and James Newman have been wanting to collaborate on a podcast for quite some time and what is here and what will follow are the results of that desire! They hope you like it. They certainly don't have it all figured out, yet, but figured they would jump in before another month goes by, so here goes. The number one goal of this podcast is to be a beacon on the horizon and direct H&OP Practitioners to implement things that have worked. Does that seem too simple? We shall see!This episode we...2024-06-2410 min
A HOP Podcast (With No Name)Episode 33 - Something you can try tomorrow to "do HOP" (part 3)Andrea continues sharing her personal examples of when she individually "did HOP" while at a large organization.2024-06-1923 min
A HOP Podcast (With No Name)Episode 32 - Something you can try tomorrow to "do HOP" (part 2)We continue with Andrea's examples of behaviors she changed while working at a large organizations in a safety role.2024-06-0527 min
A HOP Podcast (With No Name)Episode 31 - Something you can try tomorrow to "do HOP"Andrea shares how she started putting HOP intro action while in an individual contributor role.2024-05-2225 min
A HOP Podcast (With No Name)Episode 30 - What to do with the "inexperienced workforce"The new generations of workers is not going anywhere, so we revisit the topic of episode 23 (based on listener questions) and add more to the discussion.2024-05-0828 min
A HOP Podcast (With No Name)Episode 29 - What to do when your big ticket solution from Operational Learning gets shot downWe discuss a recent question we were asked around how to move forward after the biggest (and likely most expensive) solution from your operational learning session is axed by Leadership.2024-04-2423 min
A HOP Podcast (With No Name)Episode 28 - HOP outside of workAndrea shares a difficult situation she is navigating and how what she has learned from HOP influences her life outside of work.2024-04-1025 min
A HOP Podcast (With No Name)Episode 27 - "HOP is adding too much extra work" / A case for HOPWe discuss the common push back that the internal requirements following any Operational Learning can feel like a burden, but there are ways we can push on those constraints. Also - Matt was able to use a very confusing (but maybe helpful) puppy analogy.2024-03-2726 min
A HOP Podcast (With No Name)Episode 26 - "I like HOP, but our recent incident was too severe and we need to return to basics" / A case for HOPWe start with a story around a rule of unknown origins. From there, we explore why after major incidents even "HOP" leaders want to go back to their prior ways.2024-03-1326 min
A HOP Podcast (With No Name)Episode 25 - "We pay people to follow the rules" / A case for HOPWe discuss the common objection around "rules" and the role they play in keeping people safe. As you might expect, it leads us back to the conversation around people problems vs. system problems.2024-02-2825 min
A HOP Podcast (With No Name)Episode 24 - "But I fundamentally believe all accidents are preventable" / A case for HOPAndy and (a sick) Matt discuss one of the most common places of tension when someone talks about HOP. What does it mean when we say "not all accidents are preventable"?2024-02-1416 min
A HOP Podcast (With No Name)Episode 23 - "Our workforce is too inexperienced and they keep making mistakes" / A case for HOPThe workforce is getting younger and coming in with less experience. We discuss why it is so crucial to learn from the new workforce about their reality.2024-01-3120 min
A HOP Podcast (With No Name)Episode 22 - " But at the end of the day I still have to answer to regulators and our legal team" / A case for HOPWe tackle the next audience question centered around how HOP may run into conflict with both regulating bodies and internal legal teams.2024-01-1724 min
A HOP Podcast (With No Name)Episode 21 - "If my injury rate won't improve then why should I bother?" / A case for HOPWe answer a listener's question around injury rates and the adoption of HOP.2024-01-0319 min
A HOP Podcast (With No Name)Episode 20 - "We don't have the time to make this change" / A business case for HOPWe tackle a listen asked question on how to handle the pushback from leadership that the organization does not have "the time or the resources to make this change" by making a business case for HOP.2023-12-2022 min
A HOP Podcast (With No Name)Episode 19 - How can an organization adopt HOP?After wrapping up homework with our invented mitigation defense, we move on to share how we see HOP adopted by organizations. We'll spend time on what's worked well for some places and what challenges we hear most often.2023-12-0625 min
A HOP Podcast (With No Name)Episode 18 - Performance Modes and Mitigation DefensesAndy starts with a story around how we respond to an incident without considering what performance mode(s) the people executing the task are in. From there, we discuss why we should shift our energy and resources into adding mitigation defenses rather than something like "retraining" post-incident.2023-11-2227 min
A HOP Podcast (With No Name)Episode 17 - Performance ModesLet's talk about Performance Modes. What are they and how do they fit into our view of work?2023-11-0823 min
A HOP Podcast (With No Name)Episode 16 - Operational Learning (part 6)We wrap up the operational learning mini-series by going over what happens after you define the problem statements.2023-10-2526 min
A HOP Podcast (With No Name)Episode 15 - Operational Learning (part 5)We define the problems from episode 14's operational learning session and discuss what goes into properly crafting problem statements.2023-10-1123 min
A HOP Podcast (With No Name)Episode 14 - Operational Learning (part 4)We talk through how we create the conditions for candor while we're working with different organizations. From there, Andy practices some operational learning on what it's like for Matt to book their travel.2023-09-2725 min
A HOP Podcast (With No Name)Episode 13 - Operational Learning (part 3)We cover how the homework from last episode (being teachable) works with a 3.5 year old. Then it's all about creating the conditions for candor and psych safety.2023-09-1322 min
A HOP Podcast (With No Name)Episode 12 - Operational Learning (part 2)We start by discussing the complexity of... you guessed it - baseball. From there, we start breaking down operational learning through the idea of "being teachable".2023-08-3031 min
A HOP Podcast (With No Name)Episode 11 - Operational Learning (part 1)It's time for another mini-series, and this time we're looking at all things operational learning. We start the series by discussing one area that makes operational learning so crucial - complexity science.2023-08-1628 min
A HOP Podcast (With No Name)Episode 10 - Agency and EmpowermentStory Time! Andrea shares a story about giving agency to a group of workers and the changes that followed.2023-08-0229 min
A HOP Podcast (With No Name)Episode 9 - Accountability (part 3)We wrap up the 3 part Accountability series by covering counterfactuals and how they impact our view of people or system problems, the role of a culpability matrix, and how to create a high accountability environment.2023-07-1924 min
A HOP Podcast (With No Name)Episode 8 - Accountability (part 2)We answer the question "when should we use HR disciplinary action/punishment?" with some stories and examples. From there, we look at how counterfactuals impact our post-event learning.2023-07-0525 min
A HOP Podcast (With No Name)Episode 7 - Accountability (part 1)So it begins! Part 1 of the multi-part Accountability discussion. We dive into Accountability and what it means to "hold someone accountable".2023-06-2125 min
A HOP Podcast (With No Name)Episode 6 - Taylorism (part 2)Let's wrap up Taylorism (for now) with some practical examples and ways you can identify it in the workplace. Then it's on to Accountability.2023-06-0726 min
A HOP Podcast (With No Name)Episode 4 - Parent / Adult / Child Ego StatesWe discuss safety controls we defeat (or totally ignore) because they lack operational fidelity. Next it's onto audits / observations and the parent-child dynamic that is frequently present in our lives.2023-05-2425 min
A HOP Podcast (With No Name)Episode 1 - Fundamental Attribution ErrorSo it begins... We'll discuss what we're doing with this podcast and where fundamental attribution error shows up in our lives. Also, homework?2023-05-2424 min
A HOP Podcast (With No Name)Episode 3 - Safety ControlsMatt discusses his (ex?) fear of flying and we drill deeper into the idea of risk normalization. From there, it's on to safety "controls" and the human condition. Do they always play nice?2023-05-2425 min
A HOP Podcast (With No Name)Episode 2 - Risk NormalizationWe discuss real examples of fundamental attribution error inside and outside of the workplace. Then it's on to risk normalization - is it something we can change?2023-05-2423 min
A HOP Podcast (With No Name)Episode 5 - Taylorism (part 1)We'll go over some examples of where the parent-child dynamic happened in our week - from there it's all about Taylorism.2023-05-2424 min
A HOP Podcast (With No Name)Welcome to A Hop Podcast (With No Name)Today you will hear about our all new podcast and what it's all about.2023-05-1004 min
The HOP NerdAndrea Baker, Bob Edwards, & Matt Floriowww.thehopnerd.com | Human and Organizational Performance | Learning Teams | Culture | Safety
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The HOP NerdAndrea Baker, Bob Edwards, & Matt Floriowww.thehopnerd.com | Human and Organizational Performance | Learning Teams | Culture | Safety Thank you for your support! Please subscribe and leave us a review. Show me some love by picking up my books at https://www.amazon.com/~/e/B001HD214C or your local Amazon marketplace! Check out my friends at SG WORLD https://www.sgworldusa.com/?sca_ref=2110290.nb1cFOy4ad Subscribe to the weekly show companion https://www.linkedin.com/newsletters/6944360334329593856/ Contact me: thehopnerd@gmail.com | Call/text: 480-521-5893 Subscribe: https://www.youtube.com/channel/UCshx7jqOfTnAzx2jv1aCK2Q Subscribe: https://www.youtube.com/channel/UCdUSw6...2022-11-071h 09