Shows
Catering Cage PodcastScaling Catering Delivery: Insights from FIRST's Andrew NakkacheIn this insightful episode of The Catering Cage, host Erle Dardick speaks with Andrew Nakkache, Co-founder and CEO of FIRST (YC W19), about revolutionizing catering delivery. Andrew shares FIRST's journey from managing their own delivery fleet to becoming a technology company that connects restaurants with delivery providers through their innovative Delivery Display System. The conversation explores the high-stakes nature of catering delivery, strategies for scaling operations beyond five deliveries per day, and the importance of a hybrid approach where restaurants handle VIP orders personally while leveraging partners for routine deliveries. Both experts emphasize relationship-building with key clients and menu consolidation...
2025-03-1825 min
Catering Cage PodcastScaling Catering Delivery: Insights from FIRST's Andrew NakkacheIn this insightful episode of The Catering Cage, host Erle Dardick speaks with Andrew Nakkache, Co-founder and CEO of FIRST (YC W19), about revolutionizing catering delivery. Andrew shares FIRST's journey from managing their own delivery fleet to becoming a technology company that connects restaurants with delivery providers through their innovative Delivery Display System. The conversation explores the high-stakes nature of catering delivery, strategies for scaling operations beyond five deliveries per day, and the importance of a hybrid approach where restaurants handle VIP orders personally while leveraging partners for routine deliveries. Both experts emphasize relationship-building with key clients and menu consolidation...
2025-03-1827 min
Data DelicaciesNavigating the Future of Delivery Logistics with Andrew Nakkache of FIRSTIn this episode of Data Delicacies, host Arun Kumar chats with Andrew Nakkache, Co-Founder and CEO of FIRST, a delivery platform redefining logistics for restaurant brands, delivery fleets, and ordering services. The discussion dives into how consumer expectations for delivery speed, efficiency, and experience have skyrocketed in recent years and how businesses can adapt to meet these demands. Andrew shares insights on the evolution of food delivery, the challenges in the current market, and the solutions FIRST offers to optimize operations and keep customers satisfied. Whether you're a restaurant operator or a delivery service, this conversation offers actionable strategies...
2024-12-1839 min
Zag TalkCould DoorDash Do DSPs? Building A Delivery Biz with First's Andrew NakkacheMaking delivery work is darn difficult: even when everything’s going well with the customers and the kitchens, you still have to manage hundreds of thousands of very loosely managed workers. With unaligned incentives, why should a courier make sure an order is right, or wait around for a customer that’s running late, or even verify that a would-be scammer actually did receive their order?One potential solution to this problem would be to convert 3PDs to a delivery service partner (DSP) model, similar to the one used by Amazon or FedEx. That leads to local busi...
2024-10-1845 min
Restaurant Rocket FuelEconomics of Delivery & The Value of a High Percentage of Direct Orders | Andrew NakkacheSummaryAndrew Nikash, co-founder and CEO of FIRST, discusses the challenges and opportunities of third-party delivery for restaurants. He highlights the importance of restaurants maintaining a direct relationship with their customers and offers strategies to reduce the cost of delivery while maximizing profits. Andrew emphasizes the need for restaurants to understand their unit economics and create a separate delivery profit and loss statement. He also suggests using branded tracking links and personalized direct mail to convert third-party orders into first-party orders. Andrew concludes by emphasizing the value of having a high percentage of direct orders and protecting long-term...
2024-08-0527 min
Free IdeasAndrew Nakkache | Founder and CEO HabitatShare Your Idea With Everyone A lot of entrepreneurs think that people are going to steal it. Yeah people can steal your idea, but no one will have as much passion or desire to move things forward. Lead By Example You being the CEO/Co-Founder, your attitude consistently reflects back onto your team. Being the leader you have to be the first one in the office and the least to leave. You also have to be eager to learn more be optimistic. Showing emotion may make people nervous that the business isn't doing as well as they think it's...
2016-03-0424 min