Andrew Smallwood - Podcast Details

Shows

Talk CNY Talk CNY Miniseries: Leadership Lessons - Creating Innovation Solutions to End HomelessnessIn this episode of the Talk CNY Miniseries: Leadership Lessons, we sit down with Andrew Lunetta, Founder and Executive Director of A Tiny Home for Good. Andrew shares how working in shelters for nearly a decade inspired him to create an organization dedicated to ending homelessness in Syracuse. From early challenges to powerful success stories, including tenants whose lives have been permanently changed, this conversation explores leadership, resilience, and the role community plays in creating real, lasting impact.CONNECTCenterState CEO Website | Facebook | Instagram | LinkedIn | YouTubeA Tiny Home for Good | Website ...

2025-12-2913 min

Geek Hard Blood in the Primate’s HomeOriginally Aired: 10/17/25 – We review Toronto After Dark's Primate. We talk with director Pedro Kos, actors Brittany O’Grady & E.J. Bonilla of In Our Blood and also with actor Samora Smallwood of Coming Home. The post Geek Hard: Episode 801 – Blood in the Primate’s Home appeared first on Geek Hard.

2025-10-201h 02

Backyard History Blue Water: The Movie Hollywood Wanted to SinkA Maritimes movie is suppressed by Hollywood as it tries to kill off the Canadian film industry ... featuring a surprising appearance by a young Joey Smallwood! This story appears in the new book 'Backyard History: Mysterious Stories From Atlantic Canada's Past' which is available at backyardhistory.ca

2025-10-0721 min

Triple Win Property Management Thinking Like a Chief Experience OfficerIn this episode, Andrew Smallwood is joined by Reece Register, CXO and Fo-Founder at CXO Worx. Reece and Andrew talk through what it means to think like a Chief Experience Officer, leading with the resident experience and building processes that support that, rather than focusing on processes first. With great insights from his time as a property manager himself, and working with property management clients, Reece brings a unique perspective.

2025-09-1041 min $Peter Lohmann\'s Podcast$

Peter Lohmann's Podcast Group Rate Internet for SFR with Andrew Smallwood at Second NatureIn this episode, I am joined by Andrew Smallwood, Chief Customer Officer at Second Nature. We discuss:(00:00:00) - Intro(00:02:25) - Special product launch: Group Rate Internet(00:07:36) - Where in the resident cycle does this get implemented?(00:14:42) - Sponsor: Second Nature(00:15:47) - Choosing ISPs(00:21:17) - Internet speeds(00:24:25) - Price increases & billing(00:29:26) - Second Nature’s approach to building this product(00:45:01) - What PMs can expect in terms of release Learn more & connect with me here...

2025-03-1957 min

Triple Win Property Management Investor Mindset with Justin AndersonDo you approach property management with an investor mindset? In this episode, Andrew Smallwood is joined by RentSmart CEO Justin Anderson to discuss what an investor mindset means, and how it can help you create a Triple Win with investors and residents. Justin lends his expertise in single- and multi-family rentals and leans on his experience as an investor and property manager. Listen now to learn about his unique approach to resident onboarding and how it saves countless hours for his team further down the road.

2025-01-0946 min

The Builder Show #2.1: Leslie Smallwood-Lewis - Mosaic DevelopmentMosaic Development Partners, LLC JV is a Philadelphia based Minority Certified commercial real estate development company founded in 2008. Mosaic primarily focuses on ground up and adaptive reuse of small- and large-scale real estate that drives full economic inclusion in its projects. Mosaic primarily operates in the mid-Atlantic region of the US with additional offices in MD. Mosaic develops office, mixed use residential, affordable housing, institutional education, sports complexes, life sciences, university housing, and hospitality. Listen in as we interview one of the Founders and current COO Leslie Smallwood-Lewis. We explore Mosaic unique origin story as well as some of the...

2024-12-2035 min

Triple Win Property Management From Reactive to Proactive Property Management with Deb NewellAre you just managing properties, or are you managing assets? The difference might be bigger than you think. In this episode, Andrew Smallwood is joined by industry consultant Deb Newell to tackle the complex differences between asset management and property management. Deb shares her expertise on shifting from reactive to proactive approaches, adjusting management agreements, and aligning teams to create scalable processes that benefit both property owners and residents. Tune in to hear practical advice on fostering better relationships with owners, the importance of clear expectations, and why benchmarking your business against itself, rather than others, is crucial for...

2024-11-1436 min

Triple Win Property Management Finding The Tech Stack Sweet SpotYou'd be surprised by how many companies inefficiently employ tech. Kelli Segretto, property management veteran and founder of K Segretto Consulting, has helped many PMCs optimize their tech stacks. She joins Andrew Smallwood to cover the intricacies of a well-managed and optimized tech stack. Don't miss her secrets to finding the tech stack sweet spot. Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com Joi...

2024-10-2534 min

Not Your Average Investor Show 417 | The "Landlord" Is In Danger: Why Resident Benefits Make or Break Investments w/ Andrew SmallwoodAs housing affordability gets out of reach for younger generations, and renter culture becomes normalized, it's a great time to be a rental property investor...But there is a new major risk on the table: internet speed word of mouth and cancel culture.That's why rental property investors that will succeed in this new era will need to stop thinking like "landlords" and make sure they are doing all they can to help their residents become homeowners.This week's episode of the Not Your Average Investor show will dive deep into how the...

2024-10-071h 10

Musical Connections with Zach Snow #92: David Smallwood, a west coast music industry legend on receiving the Denis Parker Industry Builder AwardMusical Connections at Music Celebration Week continues as I connect with the 2024 MusicNL Denis Parker Industry Builder Award recipient, David Smallwood! As one of the architects of Theatre Newfoundland & Labrador and the Rotary Arts Centre, David's impact on Newfoundland and Labrador's art scene is remarkable! I catch up with David about his recent acknowledgement for his work on the West Coast of Newfoundland such as the Gros Morne Theatre Festival and the Rotary Arts Centre. He also talks about his recent retirement as its CEO, his favourite memories, and a whole lot more!Music Featured in Episode:

2024-09-1752 min

Triple Win Property Management The Secrets to Scaling a Property Management CompanyScaling a company is a lot harder than just getting new business. Tony Cook knows. He was instrumental in Bay Management Group’s rise to over 6,000 doors. Cook joins Andrew Smallwood to talk about his story, his time at Bay, how they won new business, how they developed standing in new markets, and how they managed their rapid growth. Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo Questions or thoughts on the topics we covered? Email us at triplewin@seco...

2024-09-1254 min

Tech Nest: The Proptech Podcast Where is Proptech Headed from the Triple Win Podcast with Andrew Smallwood, VP of Revenue at Second NatureThis episode is a bit different. I recorded this as an episode for the Triple Win Podcast with Andrew Smallwood, VP of Revenue at Second Nature. So today, I'll be playing the role of guest and Andrew is host. Enjoy this fun discussion on where proptech is headed.--From the Triple Win Podcast:Few things have changed the property management industry more in the last five years than a growing proptech industry, but that industry continues to go through changes of its own. Nate Smoyer, host of the Tech Nest Podcast, joins A...

2024-08-1639 min

Triple Win Property Management Where is Proptech Headed?Few things have changed the property management industry more in the last five years than a growing proptech industry, but that industry continues to go through changes of its own. Nate Smoyer, host of the Tech Nest Podcast, joins Andrew Smallwood to cover the state of the proptech industry, where things could be headed, and how it’s all likely to affect you as a property manager. Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo Q...

2024-08-0837 min

Triple Win Property Management How to Offer a Higher Quality Property Management ServiceMark Kreditor has forgotten more about the property management industry than most will ever know. He’s been active in the industry since the 90s, and over that time has developed some highly functional processes that have elevated the quality of his service. Kreditor joins Andrew Smallwood to talk about his experience in the industry and some of the simplest ways that modern property management companies can elevate their service and stand out in an industry that faces commoditization. Ready to talk to an RBP expert in your area? Fill out the fo...

2024-07-1142 min

Triple Win Property Management Understanding Property Management Company StructureFrom innovative fee structures to organic marketing tactics, Peter Lohmann has made a habit out of innovation and outside the box thinking as the CEO of RL Property Management. Lohmann joins Andrew Smallwood to dish on the advantages and disadvantages of different PMC structures, how you can leverage organic channels to reach real estate investors, and his newest venture, Crane. Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo Questions or thoughts on the topic...

2024-06-1343 min

Sense of Mind What Is Thought? Exploring the Neuroscience Thoughts may be the most important content of our mental lives. Thoughts are unobservable and seemingly intangible, yet they determine what we do and therefore how our lives go. In this episode, I explore the neuroscience of human thinking. This livestream was originally aired live only for Patreon supporters of Sense of Mind. If you'd like to get access to future livestreams as well as exclusive blog posts, go to https://www.patreon.com/senseofmind. Timestamps: 00:00 What are thoughts? 03:20 The neuroscience of thought is young 04:00 Externally...

2024-05-2040 min

Triple Win Property Management How to Correctly Automate Tasks in Property ManagementShould you be automating more tasks as a business? Using tech to automate processes in your PMC is not just a question of how, but also how much. Wolfgang Croskey is an expert on the topics of tech, AI, and automation, and he joins host Andrew Smallwood to break down the how, the why, and the when of tech automation in property management. Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo Questions or thoug...

2024-05-0936 min

Small Business Success Talk 🐝 Small Business Success Talk: Inside Bee Fresh Laundry with Andrew RoushJoin host Christy Smallwood in this week's episode of Small Business Success Talk, where she sits down with Andrew Roush, one of the owners of Bee Fresh Laundry. Discover the fascinating journey of Bee Fresh Laundry's inception, as Andrew shares insights into the company's beginnings and its unparalleled value to its customers. Discover how Bee Fresh Laundry prioritizes balance and customer-centricity, shaping a business model that values both time and genuine customer care. As a family-owned enterprise, Andrew discusses the unique dynamics of running a business with loved ones and the profound impact it has on customer interactions. Gain...

2024-04-2047 min

Triple Win Property Management Differentiate Your PMC in 2024Differentiation. Everyone’s favorite buzzword. What does it really mean in 2024 and how do you achieve it specifically in the property management industry? A lot of people have spent a lot of money trying to professionalize the experience a self-managing landlord can provide. When we discuss differentiation, we’re not talking about create a value proposition different from your nearest professional PMC. We’re talking about elevating the professional property management experience above that of self-management. Join Second Nature’s Andrew Smallwood and Property Meld’s Ray Hespen as they dig into strategies for accomplis...

2024-03-1454 min

Property Management Business 22. Industry Trends With Andrew Smallwood of Second NatureWhat would you give to know the exact future of property management? Well, you're in luck! On this episode of the Property Management Business Podcast, Marc chats with Andrew Smallwood from Second Nature to talk about the future of property management with innovations, strategies, and nuggets of real-world wisdom that will help you view this industry. There are a lot of challenges today in property management. With new legislation and the integration of technology, Marc and Andrew talk about the ways in which the industry continues to evolve and why the importance of transparency, tenant r...

2024-03-1253 min

Event Marketing: Redefined Ep 78 | From Exhibitor to Moment Maker: A Playbook for Winning Your Industry’s HeartIt’s the week of EXHIBITORLIVE, and we did something fun on a Sunday night!In this special episode of “Event Marketing: Redefined,” Matt Kleinrock, CEO of Rockway Exhibits + Events, sits down with Andrew Smallwood, Chief Customer Officer at Second Nature, to discuss the groundbreaking strategies that have led his team to win Partner of the Year six times.Amidst a sea of competitors, Andrew's approach to events as vital sales and marketing strategies, rather than just costs, has set a new standard. But the challenge of standing out in a crowded field required innovative tactic...

2024-02-2835 min

Triple Win Property Management Beyond SMART Goals with Tony ClineSetting goals is easy. Setting SMART goals is a little bit harder. Setting SMART goals and adhering to a process that allows you to achieve them? Well that’s something we all wish we were better at. Tony Cline is a property management success coach and extreme distance runner. He has seen a lot of success in his life, and he attributes a lot of it to his commitment to process when chasing goals. Join host Andrew Smallwood as he interview Cline about his process for staying on track when he sets t...

2024-02-2258 min

Make Things That Matter Randy Silver: The conversations that create impactful productsRandy Silver is a product leadership advisor, podcast host, and global product community weaver. We explore the conversations needed to drive impact and perception of value.You can also read this episode here.—Topics discussed:(04:00) Moving from a journalistic editor to product editor(07:34) Parallels between product management film production(09:53) Missed opportunities & the need for collaboration(15:21) Alignment with stakeholders(18:24) Sales misalignment and restructures(21:10) Diagnosing teamwork challenges with partners(25:02) Diagnosing your new org via informational interviews(28:05) Creating a manager RE...

2024-01-2358 min

Triple Win Property Management Junk Fees Deep Dive with Thad TarkingtonIn this episode, Andrew talks with Thad Tarkington, Founder and CEO of Second Nature, as they explore the concept of junk fees in property management, shedding light on how these charges can impact property managers, residents, and investors. They also discuss some legislation shortcomings and provide valuable insights into the challenges the industry faces. Level up your property management business with our jam-packed, one-day-only, online conference. Register for TWLX https://www.secondnature.com/events/twlx Register for the next RBP Workshop: November 9, 2023, 2:00 - 3:00 PM Eastern Learn everything you need to get started with your Re...

2023-11-0917 min

Triple Win Property Management House of PM Horror StoriesWarning: This episode is not recommended for those with a weak stomach. The stories in this episode are true and include real horrors encountered by property management professionals. As a property manager, you never know what you might encounter. In this terrifying episode of the Triple Win PM podcast, we hear true stories that will make you tremble and squirm. Stories so terrifying they may just keep you up at night. This episode is brought to you by Second Nature and Pest Share. Did you know that On-Demand Pest Control is now part of RBP? Av...

2023-10-2441 min

Property Management Growth with DoorGrow Doubling Profit Per Door with a Resident Benefits Package with Andrew SmallwoodHow do you decide to differentiate yourself and your business from your competitors? There's only so much you can offer to owners and tenants before you completely burn yourself out. What if there was a way to benefit you, your client, and the tenants all at the same time while increasing your profit margin? Join property management growth experts Jason and Sarah Hull as they chat with Andrew Smallwood from Second Nature. Learn how a resident benefits package can create a win-win-win scenario for you and your clients. You'll Learn [04:56] Is it Possible to Double...

2023-10-0747 min

The British Broadcasting Century with Paul Kerensa #071 Yesteryear in Parliament: The BBC vs The Government, April 1923Sometimes we get nerdy. Sometimes we get very nerdy. This episode is one of those where media meets politics meets history - and we're giving you all the nit-picking details, because if we don't, who will?! We only pass this way once... ...And by 'this way', I mean April 16th-24th 1923. On our previous episode, the five-month-old BBC was almost on its last legs, facing battles from the press (the Express) and the government (a feisty Postmaster General who doesn't feel generous with the licence fee). Now episode 71 sees the BBC...

2023-07-0744 min

Triple Win Property Management Marketing Mastery Panel with Pablo Gonzalez, lisa wise, Chuck HattemerTWLX Broker/Owner 2023: Marketing Mastery Panel with Pablo Gonzalez, lisa wise, Chuck Hattemer Join us as we dive into the world of marketing mastery with our special guests from the TWLX for Broker Owners event. Hosted by Pablo Gonzalez, the Founder/CEO of Be The Stage, this panel discussion features industry experts Lisa Wise, Owner + Founder of Flock, and Chuck Hattemer, Co-founder & CMO of Poplar Homes. Discover strategies for identifying key pain points, standing out in property management, investing in relationships, leveraging strategic partnerships, unlocking word-of-mouth marketing, implementing omnichannel strategies, and building your brand through f...

2023-05-2546 min

Triple Win Property Management Don’t Miss TWLX: Join Top Industry Experts to Xchange Ideas and Strategies for a Better FutureWe've got super short, sweet, and exciting news about the upcoming Triple Win Leadership Xchange event on May 16th where we bring Triple Win Leaders together to Xchange their best and brightest ideas. We have top experts in the industry lined up to join us in May, and we want YOU to be there. This is your chance to engage with industry thought leaders in real-time, discuss the future of the industry and collaborate with your colleagues. And let's talk about our speaker lineup. It's absolutely incredible. We've got experts from every corner of the i...

2023-05-1105 min

Triple Win Property Management Workshop Recording: Deep Dive Into the RBP (Resident Benefits Package)Hey there, professional property managers! Are you tired of dealing with resident complaints and pushback? Do you want to know the secrets of maximizing profit without sacrificing resident satisfaction? Then don’t miss this episode! During this recording of last month’s RBP Workshop, Second Nature’s very own Tyler Nichols talks to Leah Schuch (Innovative Property Solutions), Jeremy Tallman (T&H Realty Services), and Megan Zellers (RMS Team RE/MAX Center) to talk about all things RBP. Listen as seasoned property managers reveal how Resident Benefit Packages can revolutionize your game. Learn about lease language and applic...

2023-04-1335 min

The Art of Kindness: Pop Culture & Positivity with Robert Peterpaul Andrew Lloyd Webber's Bad Cinderella: Live from Opening Night with Linedy Genao, Alex Brightman & MoreJoin us on the opening night red carpet of Andrew Lloyd Webber's Bad Cinderella on Broadway. Hear from stars like Linedy Genao and Grace McLean, creative team members like Tony-winner Gareth Owen, and celebrity attendees like Alex Brightman (Beetlejuice), RuPaul's Drag Race star Loosey LaDuca and TikToker Chris Olsen.In this episode you will hear from celebrity guests like: Alex Brightman, Amber Gray, Carson Kressley, Loosey LaDuca, Wendell Pierce, and the cast and creative team of Bad Cinderella including: Linedy Genao, Grace McLean, Sami Gayle, Cameron Loyal, Christina Acosta Robinson, Savy Jackson, Raymond Baynard, Laur...

2023-03-301h 24

Triple Win Property Management The Modern Property Manager Tech StackGet ready to turbocharge your business with the latest tech trends in Property Management. In this episode, we explore the essential ingredients for setting your business up for success with technology. Sam Eddinger of Ironclad PM interviews our expert guests Rhianna Campbell (Proper Planning LLC) and Kelli Segretto (K Segretto Consulting) as they share real-life case studies and examples of how companies have leveraged technology to achieve better business outcomes. Whether you're just starting out or looking to upgrade your existing tech stack, we delve into the practical considerations, phases, and key focus areas for selecting, implementing...

2023-03-231h 00

Triple Win Property Management Everything You Need to Know About Practical AI for Property Management with Wolfgang CroskeyWhat kind of impact will AI make on property management, and the industry as a whole? Are you afraid you might be left behind? Do you want to get started but think the bar is just too high? In this episode, we further explore the practical world of AI and how it's transforming the property management industry. Laura MacMinn talks with Wolfgang Croskey (The Perfect Tenant) as he shares insights on the top 2-3 areas where PMs can implement AI right now, along with specific AI programs that are available today. We discuss how PMs can use A...

2023-03-0939 min

The Last of Us Podcast Endings and Beginnings (Andrew Smallwood) | The Last of Us Podcast #25Albert discusses The Last of Us and more with Patreon Legend, Andrew Smallwood. Enjoy! 🎙 The Topic Podcast Network is 100% community-supported and created over many hours, so if you enjoy what we do, consider clicking the ‘like’, ‘share’, ‘subscribe’ and/or bell icon, donating to ko-fi.com/topicnetwork, or joining patreon.com/topicnetwork! Any help would be truly appreciated. Thanks! 🎙 Official: https://instagram.com/thelastofus Show: https://instagram.com/thelastofuspodcast https://twitter...

2023-03-021h 11

The Property Management Show Lifetime Value vs. Transactional ValueOn The Property Management Show today, we’re speaking with Andrew Smallwood, who is the Chief Customer Officer (CCO) at Second Nature and the host of the Triple Win podcast. We’re diving into the difference between lifetime value and transactional value and how understanding that difference will help you have a successful property management business. Building […] The post Lifetime Value vs. Transactional Value appeared first on Fourandhalf Marketing Agency for Property Managers.

2023-02-2337 min

Triple Win Property Management Triple Win LIVE: AI in Property ManagementIn this Triple Win LIVE recording we bring you a panel discussion on the current state of AI in property management. Our panel of experts, Wolfgang Croskey (The Perfect Tenant), Tom McGarry (Second Nature), and Ray Hespen (Property Meld) share their insights on how you can leverage AI to improve your property management business. Throughout this episode, you’ll learn what's working right now, what's next, and what might be tougher to implement. We also dive into real-world use cases including listings, content marketing, screening, recommendation engines, leasing, maintenance, and more. If you're a property man...

2023-02-231h 00

Small Business Success Talk Growth Insights from Fast 50 Winners panelistsOn this episode of Small Business Success Talks with Christy Smallwood. We featured three of the most successful entrepreneurs in the game: Tina Whiteside, Andrew Pyles, and Jennifer McKinney. As panelists of the Fast 50 Winners, they share their secrets to scaling up quickly, including tips on marketing, sales, and customer engagement. Tune in to hear their personal stories and experiences, and learn how you can apply their strategies to your own business. Don't miss out on this opportunity to get ahead of the competition. Subscribe now and join us for Growth Insights from Fast 50 Winners panelists.

2023-02-221h 01

Triple Win Property Management The Triple Win of Property Awareness with Phil Owen, Bess Wozniak, Brad Randall, and Joni WolfswinkelHave you ever uncovered something on a move-in/out that completely changed the way you do business? Do you have the proper processes in place to achieve property awareness triple wins? This recording of the final TWL of 2022 is all about property awareness and features celebrity guest host Phil Owen (OnSight PROS) as he talks with Bess Wozniak (McCreary Realty Management), Brad Randall (Welch Randall Real Estate), and Joni Wolfswinkel (Real Property Management Preferred). Listen as they share real examples of strategies and practices that create new experiences for residents, investors, and management teams. Like...

2023-02-0956 min

Triple Win Property Management Differentiating Your SMB PMC and More With Jordan MuelaIn what seems to be a crowded field, how can your Property Management company stand out in an authentic and sustainable way? In this final episode of season 2, Andrew visits Jordan Muela’s own podcast studio where he hosts the Profitable Property Management Podcast. Today the LeadSimple CEO is on the other side of the podcast as he shares his personal insights into differentiation for SMBs, PropTech, and creating strong relationships along the way. Listen to Jordan’s podcast, The Profitable Property Management Podcast, here: https://podcasts.apple.com/us/podcast/the-profitable-property-management-podcast/id1270553459 ...

2022-12-221h 16

Triple Win Property Management TWLX 2022: Culture of Customer Service Panel with Phil Owen, Melissa Prandi, DD Lee, Ian JosephIn this final recording from TWLX 2022, Phil Owen (Onsight Pros) moderates an incredible panel with Melissa Prandi (PRANDI Property Management), DD Lee (Skyline Properties Group), and Ian Joseph (The Joseph Group) as they talk about creating a triple win culture of customer service that impacts their residents, their investors, and their teams. Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are do...

2022-12-0842 min

Triple Win Property Management Triple Win LIVE: Annual Planning & Goal Setting with Julie Mullinax, Matthew Tringali, Paul KankowskiAs 2022 comes to a close, annual planning is at the top of every successful property manager’s to-do list. But do you know how to truly set goals that will lead to long-term success? In this Triple Win LIVE recording, Andrew talks to Julie Mullinax of CRM Properties, Paul Kankowski of PURE Property Management, and Matt Tringali of BetterWho as they share their strategies and insights on how to successfully plan for the coming year and beyond. Books recommended in this episode: What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on E...

2022-11-241h 27

Triple Win Property Management TWLX 22: Winning Processes → Winning Experiences with Jordan Muela, Peter Lohmann, Wolfgang Croskey, Zach Berkompas, Sam SchwetzA broken process can cost your team and investors time and money. Identifying the cause can be difficult if you don’t know exactly where to look, and getting your team on board can be even harder. In this recording from TWLX 22, Jordan Muela of ProfitCoach leads an incredible panel of industry experts, featuring Peter Lohmann (RL Property Management), Wolfgang Croskey (The Perfect Tenant), Zach Berkompas (LeadSimple), and Sam Schwetz (Mesa Properties). Listen as they provide real-world scenarios and offer actionable advice for moving your processes forward. The book Zach mentions, The Checklist Manifesto, can be...

2022-11-1043 min

Rabbitt Stew Comics Episode 375Comic Reviews: DC Batman: Gotham Knights – Gilded City 1 by Evan Narcisse, Abel Punchline: Gotham Game 1 by Tini Howard, Blake Howard, Gleb Melnikov, Luis Guerrero Riddler: Year One 1 by Paul Dano, Stevan Subic Marvel AXE: Judgment Day 6 by Kieron Gillen, Valerio Schiti, Ivan Piorelli, Marte Gracia Moon Knight Annual by Jed MacKay, Federico Sabbatini Strange Academy: Finals 1 by Skottie Young, Humberto Ramos, Edgar Delgado Infinity Comics Spider-Verse Unlimited 21 by Gustavo Duarte Strange Tales: Ghost Rider by Rich Douek, Ramon Bachs, Javier Tartaglia Who Is: Ironheart by Eve Ewing, David Cutler, Roberto Poggi, Paris Alleyne Who Is: Namor by Ralph Ma...

2022-11-063h 43

Triple Win Property Management TWLX 22: Financial Insights & Mastery Panel with Allison DiSarro, Daniel Craig, Kristin Johnson, and Joe PolverariThe financial responsibilities of professional property managers don’t come with a handbook, but this expert panel comes pretty close. In this recording from TWLX 22, Daniel Craig of ProfitCoach leads an incredible panel of industry experts, featuring Allison DiSarro of Enterprise Bank & Trust, Kristin Johnson of HomeVault, and Joe Polverari of PURE Property Management. Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing...

2022-10-2744 min

Property Management Brainstorm PMB Classic Rewind: Resident Benefits Package Ft. Andrew SmallwoodWe have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.One of the newest trends in the property management industry is the Resident Benefits Package. Our guest on this episode is Andrew Smallwood of Second Nature, the leading provider of RBP program implementation. Bob and Andrew discuss why air filters are essential for a healthy home environment and how Second Nature can help property management companies launch their RBP.

2022-10-2128 min

Triple Win Property Management TWLX 22: The Future of Property Management with Mike Catalano, Laura Orr, Andrew PropstIn this recording from TWLX 22, Andrew talks with an incredible expert panel - Mike Catalano, Laura Orr, and Andrew Propst - as they share their insights about the future of professional property management. Listen as they talk about what trends they’re paying attention to RIGHT NOW, how to make an experience so good that residents don't want to leave, and what other property managers should be paying attention to. Headed to the NARPM Annual Convention & Trade Show in Las Vegas in October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022 Like...

2022-10-1350 min

Changing Lives Selling Knives Andrew Smallwood - Flashback FridayAndrew Smallwood is the Director of Sales for Second Nature, a young company that is already at the top of its industry. Over recent years, Andrew has been able to develop a reputation as a tremendous role model for effective communication in a variety of important ways. He possesses a remarkable combination of intelligence, humility, curiosity, open-mindedness, empathy, and respect for others. In a world of cancel culture and divisive communication, Andrew is a shining example of civil discourse. This conversation dives deep into what it takes to become someone who can develop a more well-rounded understanding of other...

2022-10-0719 min

Triple Win Property Management TWLX 22: The Future of Revenue Generating Experiences with Eric Wetherington, Deb Newell, Phil VeraIn the race to differentiate your PMC, don’t try to be the cheapest. Focus on offering the most value. In this recording from TWLX 22, Andrew talks with Eric Wetherington, Deb Newell, and Phil Vera as they share their first-hand experience and expert advice for creating winning experiences and exponential growth. Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022 Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup

2022-09-2248 min

Triple Win Property Management TWLX 22: Peter Lohmann’s exclusive interview with Dr. Benjamin HardyHave you ever taken time off only to come back with a longer to-do list? Being a professional Property Manager can often feel like your attention is being pulled in a million different directions. But what if you’re actually just focusing on the wrong things? In this TWLX 2022 recording, Peter Lohmann (CEO of RL Property Management) interviewed the world’s leading expert on the application of the Future Self science - Dr. Benjamin Hardy, organizational psychologist and author. Dr. Hardy highlighted several concepts from his books including forcing functions, the 80-20 principle, lesse...

2022-09-0841 min

Triple Win Property Management TWLX 22 Bonus Session: The Future of Innovative Revenue Streams and ModelsManagement fee compression is a growing problem felt by more and more professional property managers in the industry. But the best of the best aren’t just keeping up with the ever-changing landscape of SFR, they’re defining what the future of PM looks like. Want to know how they’re not just surviving, but thriving? In this TWLX bonus session recording, we're talking about the future of innovative revenue streams and models. Listen as Jessica Foster (Business Development Officer at Atrium Property Management), Todd Ortscheid (President & CEO at Revolution Rental Management), Umair Kabani (VP Busines...

2022-08-2553 min

Triple Win Property Management TWLX 2022 BONUS: NARPM President Liz Gulley Cleyman Talks About Make-A-WishNational Association of Residential Property Managers (NARPM) President Liz Gulley Cleyman speaks to Andrew about why Make-A-Wish America is so important to her. Second Nature is excited to donate 100% of proceeds from TWLX 2022 to Make-A-Wish! Support Make-A-Wish right now by donating to the non-profit via Andrew Smallwood's fundraiser: https://www.facebook.com/donate/3261345960850017/ Register for TWLX: https://bit.ly/3JHwsTm Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.c...

2022-08-1810 min

Triple Win Property Management TWLX 22 Bonus Session: How To Turn Customers into Superfans with Brittany HodakIn this TWLX bonus session recording, we're joined by Brittany Hodak, an award-winning entrepreneur, author, and queen of customer experience. She has written hundreds of articles for Forbes, Adweek, Success, and other top publications; she has appeared on programs on NBC, CBS, ABC, and CNN; and she has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. Entrepreneur magazine calls her “the expert at creating loyal fans for your brand.” And she's answering YOUR property management questions! Like this episode? Wish you could have attended it live...

2022-08-111h 00

The Accidental Landlord Creating A Positive Tenant Experience with Guest, Andrew SmallwoodJoin host, Peter McKenzie, and guest Andrew Smallwood -- the Vice President of Revenue at Second Nature and host of the Triple Win Podcast -- to learn essential insights on prioritizing the tenant experience and why it should be in a landlord's best interest. Connect with Peter: RinconManagement.com/podcast Want to get in touch with Peter and the Rincon team?Email Podcast@RinconManagement.com Guest: Andrew Smallwood of Second Nature Connect with the Rincon team on social media: Facebook | Twitter | YouTube | L...

2022-08-1040 min

Triple Win Property Management Why You Should Attend TWLX 2022 with Jon Berghoff and Andrew SmallwoodWe invite YOU to build your future in Property Management ‍with the future of Property Management during TWLX! In this episode, Andrew is joined by Jon Berghoff, founder & CEO of The XCHANGE Approach, as they talk about this can’t-miss LIVE event. LIVE! August 23 + 24 for TWLX 2022! Register now! Spots are going fast. https://rbp.secondnature.com/twlx2022 Learn more about Jon Berghoff and the XCHANGE approach: https://www.xchangeapproach.com Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are d...

2022-07-2123 min

Triple Win Property Management Triple Win Replay - Not Your Average Investor Show: What The Best Property Management Companies In America Do Differently w/ Andrew SmallwoodWe hope you enjoy this replay from Not Your Average Investor Show hosted by Pablo Gonzalez and Gregg Cohen. Subscribe here: https://podcasts.apple.com/us/podcast/not-your-average-investor-show/id1511631649 There's property managers, and there are PROFESSIONAL property managers. The difference between the two is what will make your rental property portfolio perform as it should or make you wish you never owned it. BUT there are few people that really have a national perspective of what makes professional property managers great across the country. That's why when we found one...

2022-07-1459 min

Triple Win Property Management Triple Win LIVE: Innovative “Shared Housing” with Atticus LeBlancRegister for TWLX here: https://rbp.secondnature.com/twlx2022 What if a resident’s credit score doesn’t matter nearly as much as you think? What if you could actually increase profit by creating “shared housing”? And what if you were helping to create affordable housing in the process? In this episode, we’re joined by Atticus Leblanc, the founder of PadSplit. Atticus has been an affordable housing advocate and investor since 2008 when he began acquiring distressed single-family homes in Southwest Atlanta. He founded PadSplit in 2017 based on the concept that shared housing in a single-fami...

2022-06-2355 min

Law of the Land with Gloria J. Browne-Marshall Juneteenth, Corruption in Pennsylvania Courts and SCOTUS RulingsLaw of the Land with Gloria J. Browne-Marshall, Constitutional Law Professor at John Jay College of Criminal Justice and author of She Took Justice, talks about the Supreme Court and talks about Juneteenth with guest Dr. Andrew Smallwood; then Corruption in Pennsylvania Court with Manuel Gomez.

2022-06-2252 min

Triple Win Property Management Triple Win LIVE: NRHC 2022 Recap with Andrew Smallwood and Thad TarkingtonDid you miss out on the NRHC conference? In this episode, Thad and Andrew recap just as the National Rental Home Council (NRHC) conference wraps up. They share insights about what’s going on in the market, critical trends and KPIs, and discuss how to change the narrative about rising home prices. Learn why Thad feels inspired and excited by the SFR industry as they take questions from the audience. Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp...

2022-06-0954 min

Triple Win Property Management Triple Win LIVE: Creating Sustainable Growth with Michael KrauseWin $10,000 cash toward a legendary team experience! Learn more and enter here: https://rbp.secondnature.com/rbpwizard The future success of your property management company hinges on the ability to grow in a sustainable and profitable way, but how do you actually do it? In this triple Win LIVE recording, Michael Krause about growing Atrium Management Company from 200 to 3,000+ doors. Michael shares openly and honestly about mistakes made along the way, what it really takes to build a winning team culture, how to thoughtfully differentiate by building relationships, and why it’s important to learn from...

2022-05-2657 min

Not Your Average Investor Show 201 | What The Best Property Management Companies In America Do Differently w/ Andrew SmallwoodThere's property managers, and there are PROFESSIONAL property managers. The difference between the two is what will make you rental property portfolio perform as it should or make wish you never owned it.BUT there are few people that really have a national perspective of what makes professional property managers great across the country.That's why when we found one, we HAD to have him on the show!Andrew Smallwood is the VP of Revenue for Second Nature, a company that is championing the resident experience by enabling the best property managers in A...

2022-05-161h 02

Triple Win Property Management Masterclass: Personal Leadership Development with Trent BoothReady to focus on mentorship, leadership, and relationships? In this special Masterclass recording, Andrew talks to the one and only Trent Booth. Booth is at the tip of the spear in bringing a culture of personal growth to Cutco Cutlery as their Training & Leadership Development Manager. He has studied leaders from all walks of life, particularly in the context of sales and executive leadership. Get ready to dust off that old journal and make some pretty big revelations about how you exist in the world. We hope you enjoy this Masterclass recording. Got ques...

2022-05-1254 min

Triple Win Property Management Triple Win LIVE: Growing and Scaling Your PMC with Kevin HommelHow can you effectively grow your Property Management Company if you’re already overworked, short-handed, and doing everything possible just to stay afloat? In this episode, Andrew and Thad are joined by Kevin Hommel as he shares his personal insights on leading finance and operations at a C-suite level and growing his PMC to 7000+! Listen as he answers YOUR property management questions about culture, finance, efficiency, employee retention, and all things operations. We hope you enjoy this recording of our Triple Win LIVE event! Got questions? Email us at triplewin@secondnature.com To s...

2022-04-2859 min

Triple Win Property Management Triple Win LIVE: Finding Your PMC Niche with Bob PrestonWhat’s your Niche? Where does your Property Management company truly fit? The riches are in the niches. During this Triple Win LIVE recording, we talk to Bob Preston, CEO of North County Property Group, CRMC. Throughout the last 20 years, he’s discovered the best way to differentiate his PMC. Hear how Bob Preston and team decided they weren't for everyone and niched down on... asset type investor profile resident profile And instead of shrinking their business, they have $550+ monthly revenue per home, expanded their services to include in-home maintenance, and have had zero...

2022-04-1453 min

Triple Win Property Management Triple Win LIVE: Renters Insurance BreakdownClose to 90% of Property Managers require renters insurance, but only 41% of residents actually carry it. Think about how wide that compliance gap is and how much it could truly cost you, the resident, and the investor. In this episode, we answer YOUR questions about renters insurance and the process around it. Listen to learn how to get 100% of your portfolio covered... 100%.Hear about the pet programs PMs should be managing and running.Find out the questions you SHOULD be asking your insurance providerWe hope you enjoy this recording of our l...

2022-03-241h 09

Triple Win Property Management Triple Win LIVE: Gregg CohenHow many PMCs do you know that manage 4,300 SFRs in just one market? Gregg Cohen, Co-Founder of JWB Real Estate Companies, is a triple win-driven property manager who does things DIFFERENTLY. Gregg and JWB has a podcast, a 3,500 person Facebook group, they don’t use PM accounting software, they collect and payout over 99% of rent to investors, and about 47 other unconventional results and processes that produce results. Listen as Gregg shares lessons he’s learned along the way, and Learn more about Gregg and JWB at jwbpropertymanagement.com Listen to Greg...

2022-03-1053 min

Triple Win Property Management Triple Win LIVE: Security Deposit Alternatives with Todd OrtscheidIn this Triple Win LIVE, Todd Ortscheid, CEO of Revolution Rental Management, talks with Second Nature’s Bob Hansen and Laura Mac. Listen to the way Todd breaks down security deposit alternatives and why a professional property manager should consider moving away from traditional security deposits (hint, it’s all about creating a triple win). We hope you enjoy this “lobby bar” discussion featuring your peers in the PM industry! Got questions? Email us at triplewin@secondnature.com To see what other professional property managers are doing in your area, schedule a call at https://rbp.seco...

2022-02-241h 17

Triple Win Property Management Season 2 KickoffLet’s kick off Season 2 of the Triple Win Property Management podcast! Andrew, Thad, and Laura talk about some new changes to the podcast and what to expect as we tackle the best ways to help triple win-driven property managers stack up those wins in our season premiere! Got questions? Email us at triplewin@secondnature.com Sign up for our February Triple Win LIVE events at https://lu.ma/TWL-Feb2022 To see what other professional property managers are doing book a profit map call at https://rbp.secondnature.com/triplewin Follow th...

2022-02-1012 min

Rabbitt Stew Comics Episode 338Comic Reviews: DC Justice League 2022 Annual by Brian Michael Bendis, Sanford Greene, Matt Herms Strange Love Adventures by Rex Ogle, Devin Grayson, Jackson Lanzing, Collin Kelly, Rich Douek, Ram V, Che Grayson, Stephanie Phillips, Andrew Marino, Phil Hester, Roger Robinson, Scot Eaton, Geraldo Borges, Christian Duce, Pablo Collar, Jon Mikel, Jon Sammariva, Ande Parks, Wayne Faucher, Eric Gapstur, Tony Avina, Hi-Fi, Nick Filardi, Rex Lokus, Dee Cunniffe, Enrica Eren Angiolini Suicide Squad: Blaze 1 by Simon Spurrier, Aaron Campbell, Jordie Bellaire Marvel Amazing Spidey 88.BEY by Geoffrey Thorne, Jim Towe, Jan Bazaldua, Jim Campbell Maestro: World War M 1 by...

2022-02-093h 00

The Stack Best Graphic Novels Of 2021On this week's Stack podcast, we're reviewing some new books that came out this week, AND checking back in with some of our favorite graphic novels and trade collections that were released this year. SUBSCRIBE ON RSS, ITUNES, ANDROID, SPOTIFY, STITCHER OR THE APP OF YOUR CHOICE. FOLLOW US ON TWITTER, INSTAGRAM AND FACEBOOK. SUPPORT OUR SHOWS ON PATREON. Check out the newest mental health podcast Blindsided over at The Players' Tribune (https://podcasts.apple.com/us/podcast/blindsided/id1600256265). Timeless #1 Marvel Written by Jed MacKay Art by...

2021-12-2946 min

Comic Book Club Best Graphic Novels Of 2021On this week's Stack podcast, we're reviewing some new books that came out this week, AND checking back in with some of our favorite graphic novels and trade collections that were released this year. SUBSCRIBE ON RSS, ITUNES, ANDROID, SPOTIFY, STITCHER OR THE APP OF YOUR CHOICE. FOLLOW US ON TWITTER, INSTAGRAM AND FACEBOOK. SUPPORT OUR SHOWS ON PATREON. Check out the newest mental health podcast Blindsided over at The Players' Tribune (https://podcasts.apple.com/us/podcast/blindsided/id1600256265). Timeless #1 Marvel Written by Jed MacKay Art by...

2021-12-2946 min

The Profitable Property Management Podcast 108: The Business of Moment-Making with Andrew SmallwoodWelcome, Closers! Today, I'm interviewing Andrew Smallwood, VP of Revenue at Second Nature. Listen in as I cover a variety of topics with Andrew, including takeaways from his Cutco days, why it's important to be categorically different (*queue purple suits*), and how fine-dining experiences truly feed Andrew's soul. "The question is, ultimately, how are you innovating and radically differentiating yourself from everybody else so that everyone else is compared to you, and not you being compared to something else." - Andrew SmallwoodSimplify sales, streamline operations, grow faster, and scale your business. Learn...

2021-12-211h 42

Triple Win Property Management Season 1 Finale! The Triple Win LIVE with Todd Ortscheid and Alex OsenenkoWhat is the #1 differentiator in the growth and success of your company? In the recording of this live debate, industry leaders Todd Ortscheid and Alex Osenenko take questions from the audience as they talk about the best way to get team buy-in, getting the right people in the right seats, and why it’s so important to defend your team. Andrew Smallwood moderates as you decide the winner in these debates in our first ever The Triple Win LIVE. To see what other professional property managers are doing book a profit map ca...

2021-12-161h 10

Triple Win Property Management Building Lifetime Value VS. Transaction ValueIn this episode, Andrew Smallwood asks how YOU think about property management. Do you consider it a profit-based business or is it something more? Listen as Andrew talks about what it means to build lifetime value versus treating everything like a transaction, and learn the inspiration for the saying, “what’s the most I can do?” on this episode of The Triple Win podcast. To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc Follow the conversation PMs are having about this and more...

2021-12-0917 min

Triple Win Property Management Happy Thanksgiving From All Of Us At Second NatureWe are so grateful at Second Nature for each and every one of you in the SFR industry. We hope you enjoy this special message from Andrew Smallwood, host of the Triple Win Podcast. Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win by Second Nature and never miss an episode!

2021-11-2503 min

Triple Win Property Management PMLX 2021: The Future of Resident Experience with Thad TarkingtonWith all the talk of new tech and innovation in the professional property management world, it can feel a little overwhelming. With so much changing at such a rapid pace, you might be wondering where best to focus your efforts in order to achieve the greatest results. In this recording from PMLX 2021, Thad Tarkington, CEO and Co-Founder of Second Nature, and host Andrew Smallwood talk about The Future of Resident Experience. Listen as they share some exciting visions they have of the future of professional SFR property management and why the word “experience” is so intentional when crea...

2021-10-2135 min

B2B Community Builder Show (formerly Chief Executive Connector)136 | New Goal: Become A Moment Maker w/ Andrew SmallwoodThe ability to communicate, build relationships, and build business through community are all skill sets that build upon each other, but I had never thought to ask "what's the building block?"That's why Andrew Smallwood's take on the importance of "moment making" felt so profound to me.Having a conversation with Andrew feels like you're watching the sunrise with your longtime friend with a cup of warm coffee in your hand- a special moment where you feel like going into deep, meaningful topics you wish you spoke about more often.In this episode...

2021-09-061h 14

Triple Win Property Management Bonus: PMLX 2020 Future of Property Management PanelOne of our highest-rated discussions from PMLX 2020 was the Future of Property Management Panel. Andrew Smallwood spoke with some of our all-time favorite industry-leading executives: Jennifer Stoops (Executive VP of Park Avenue Properties), Doug Brien (CEO and Co-Founder at Mynd Property Management), and Andrew Propst (CEO at HomeRiver Group). In this episode, you’ll learn all about how automation is at the forefront of the SFR PM industry, what it means to be an indispensable investment partner, and so many “a-ha!” moments that might just change the way you operate your PMC. Want to take part in other i...

2021-08-1758 min

Bootstrappers For Entrepreneurs Creating a Business Vision Your Team Will Champion Ft. Andrew SmallwoodSecond Nature went from start up to massive organization in just a few years. In this episode we talk to VP of Revenue, Andrew Smallwood about what accounts for Second Nature's massive expansion, and what smaller companies can learn from its growth. We cover leadership, training, meeting cadence, org chart build out and advice for working with private equity firms in this do not miss episode! Bootstrappers is powered by Anequim.

2021-06-1639 min

Triple Win Property Management [Trailer] What is The Triple Win?Second Nature Co-Founder and CEO Thad Tarkington and Vice President Andrew Smallwood share for the first time the company’s internal manifesto for the triple win, talk about what it means, and what kinds of conversations people can expect in the releases ahead.

2021-04-1009 min

Property Management Brainstorm Five Minute Friday #50: The 2021 CALNARPM Conference Agenda, Register Now!We are so proud to announce that this is our 50th Five Minute Friday! When combined with our 50th full episode from last week, Property Management Brainstorm, TODAY is celebrating our 100th published podcast. Wow, our 100th episode, hard to believe but a great way to kick off our first FMF of 2021.And what better topic for our 100th episode to tell you all that the speaker slate has been finalized and our full agenda is now available for the CALNARPM Conference, coming up on March 11-12, 2021. Register to attend today, it’s only $99, and a portion of...

2021-01-1504 min

Property Management Brainstorm Episode 50: The Best of Brainstorm 2020, Our Top Guest Conversations From Last Year's Episodes!We are proud to kick off 2021 with the “Best of Brainstorm”, snippets from our top guests of 2020.Topics Covered[3:48] Episode 42 featured Andrew Smallwood of Second Nature, who knows a lot too about why air quality is so important in rental properties. [5:35] In Episode 44, our guest was Citizen Home Solutions, featuring Peter Hernandez. Citizen provides a concierge onboarding service for new tenants to get their utilities setup. [7:27] Perhaps the most inspiring conversation of the year was Episode 38, with Mayor of San Diego, Todd Gloria, addressing the housing crisis and being the f...

2021-01-0824 min

Rabbitt Stew Comics Episode 277Comics Reviews: Batman: Black and White 1 by James Tynion IV, Tradd Moore, J.H. Williams III, Emam Rios, Paul Dini, Andy Kubert, G. Willow Wilson, Greg Smallwood, Dark Nights: Death Metal - The Last Stories of the DC Universe by Scott Snyder, Gail Simone, Jeff Lemire, Mark Waid, James Tynion IV, Joshua Williamson, Cecil Castellucci, Christopher Sebela, Mariko Tamaki, Rafael Albuquerque, Daniel Sampere, Mirka Andolfo, Travis Moore, Meghan Hetrick, Christopher Mooneyham, Francis Manapul, Andrew Dalhouse, Adrian Lucas, Ivan Plascencia, Tamra Bonvillain, Marissa Louise, Enrica Eren Angiolini DC's Very Merry Multiverse by Sholly Fisch, John Layman, Derek Fridolfs, Ivan C...

2020-12-132h 39

Beyond Rent: Exploring Property Management Curating Resident Benefit PackagesMaking your communities stand out to potential residents is the goal of every property management company. Historically, marketing your properties’ amenities served as the top attention-grabber for prospects. As the industry has evolved, additional opportunities to enhance the leasing experience have manifested in the form of resident benefit packages. In this episode, we are joined by Andrew Smallwood from Second Nature, an experienced resident-benefit-package curator, to discuss how the inclusion of their services can help set your company apart. Offering resident benefit packages is a great way to go Beyond Rent. To keep up with evolving industry tre...

2020-09-2753 min

Changing Lives Selling Knives Andrew Smallwood - Understanding, Empathy, and Civil DiscourseAndrew Smallwood is the Director of Sales for Second Nature, a young company that is already at the top of its industry. Over recent years, Andrew has been able to develop a reputation as a tremendous role model for effective communication in a variety of important ways. He possesses a remarkable combination of intelligence, humility, curiosity, open-mindedness, empathy, and respect for others. In a world of cancel culture and divisive communication, Andrew is a shining example of civil discourse. With a polarizing election coming up, this is a concept that is of the utmost importance right now. After discussing...

2020-09-161h 00

Become The Me I Want to Be Opioids & Chronic Breathlessness withAssoc. Prof Natasha SmallwoodThis episode is scheduled to publish on 09/14/20 at 11:00 AM Assoc Professor Natasha Smallwood is a consultant respiratory physician at the Royal Melbourne Hospital in Australia, where she established and leads an integrated respiratory and palliative care service for people with advanced non-malignant respiratory illnesses. She is a principal research fellow at the University of Melbourne and holds various research grants to understand the perception of breathlessness and investigate new treatments for severe chronic breathlessness. IN this episode she reviews and discusses the clinical use of opioids in people...

2020-09-0724 min