Shows
Harvest! The MSP Sales Show#23 Barbara Paluszkiewicz: We Grow But We Don't Upsell: 30-Year MSP's Simple Success StrategyAre you struggling to grow your MSP revenue without feeling like you're constantly selling to your existing clients?00:00 The richest opportunities in your existing clients05:30 Right-sizing clients from the start11:00 The power of structured technology reviews16:30 Avoiding costly accounting mistakes22:00 Client communication strategies that work27:30 Building sustainable client relationshipsIn this episode, Barbara Paluszkiewicz, CEO of CDN Technologies, reveals how to grow revenue from existing clients without aggressive upselling tactics. With 30 years of MSP experience, Barbara shares practical wisdom on packaging services properly from day...
2025-08-0532 min
Business of Tech: Daily 10-Minute IT Services InsightsUnlocking AI for SMBs: Data Readiness, Cybersecurity, and Community-Driven Investments with Hunter Jensen and Barbara PaluszkiewiczSmall and mid-sized businesses are increasingly curious about how to leverage artificial intelligence (AI) to enhance their operations. As they explore the potential of AI, they are asking critical questions about implementation, automation, and customer engagement. Experts Hunter Jensen and Barbara Paluszkiewicz discuss the challenges these businesses face, particularly regarding data readiness and cybersecurity. They emphasize the importance of understanding specific use cases and ensuring that companies have the necessary infrastructure and security measures in place before deploying AI solutions.Hunter highlights that many organizations, especially those that have been around for a while, struggle with data...
2025-06-2137 min
KnowTechTalkEp. 94 – Automate to Elevate: Barb Talks with George Smith from RewstIf you're with an IT provider who is slow to respond, constantly missing deadlines or fixing the same issues over and over again, have you ever stopped and wondered why? Maybe it isn't their workload, it's their workflow. Is their checklist in their head? Are they simply forgetting things? Frank Abagnale – famously portrayed by Leonardo DiCaprio in Catch Me If You Can – once said: “Every cyberattack happens because someone did something they shouldn't have done, or failed to do something they should have done”. Barb speaks with George Smith from Rewst, a platform that assists MSPs lik...
2025-02-2022 min
Beyond the BookOne Click - How You Can Lose Your Business In A Second (Feat. Barbara Paluszkiewicz)"Being safe in the digital era isn’t always intuitive to everyone. Comprehensive network assessments and security awareness training educate organizations and individuals, empowering them with the knowledge to help prevent cyberattacks.Companies that consistently execute security awareness training are less at risk of losing time, money, and sensitive company information. The worst-case scenario for a trained team is that someone sees a genuine email and assumes it’s fraud. Enrolling your team in proactive security awareness training and engaging in comprehensive network assessments are your greatest lines of defense against falling victim to an IT Scam."
2024-05-1620 min
KnowTechTalkEp. 93 – Cyber Safe or Sorry: Navigating Insurance and Warranties in Digital Defense with Nick Wolf from CorkA ransomware attack occurs every 14 seconds. Cyber attacks occur once every 39 seconds. The average ransomware attack costs a company $170,000! Does your business need cyber insurance? Is cyber insurance really worth the investment? What is a cyber warranty? Barb speaks with Nick Wolf, part of Cork’s Leadership Team about Cyber Warranties. 0:00 – Barb's Introduction 1:21 – Who are Nick Wolf and Cork? 2:05 – Why would a business need supplemental cyber insurance coverage, as opposed to regular cyber insurance? 4:50 – What gaps does the cyber warranty fill in for an MSP’s customers? 5:22 – Since there is...
2024-04-2418 min
The Life Lessons CollectiveEpisode 6 - Barbara PaluszkiewiczIn this episode, Michael talks with Barbara Paluszkiewicz, CEO of CDN Technologies in Ontario. Barb shares her journey from her formative years, where, with English as her second language, she was relied upon to translate sometimes difficult transactional situations for her Polish-speaking grandmother, to now leading a successful tech company in Canada. Barb emphasizes the importance of clear communication, learned from her early experiences, which now helps her bridge the gap between technical jargon and client understanding. Through empathy and effective communication, she ensures clients grasp critical concepts in the rapidly evolving IT landscape, preventing costly cyber incidents and f...
2024-03-0559 min
KnowTechTalkEp. 92 – AI Unleashed: Steering The Transformation Of Our New Reality with Jimmy Hatzell from Hatz AIAI – It's everywhere nowadays, reshaping our reality in ways we’ve only begun to explore. Barb goes in depth with Jimmy Hatzell – the intrepid co-founder and CEO of Hatz AI – exploring his vision and expertise to see how AI can empower, enhance and encourage transformation for MSPs and their clients. 0:00 – Barb's Introduction 0:46 – Who is Jimmy Hatzell and Hatz AI? 5:29 – How did Jimmy's compelling vision and strategy attract investment and seed funding from important investors such as Vestigo Ventures? 8:37 – In light of recent embarrassing incidents affecting businesses involved with AI outcomes, what measures are bein...
2024-02-0125 min
KnowTechTalkEp. 91 – Selling Your MSP – Insider Advice and Avoiding Mistakes with Michael Contento from F12.netOur guest, Michael Contento, is a seasoned expert who has journeyed through the whole life cycle of an MSP. We hear about Michael's story and gain invaluable insights on the MSP landscape in Canada, the dynamics of mergers, what to look for in an acquisition, and the hurdles owner-operated MSPs face. Whether you're a budding MSP looking to scale or an established player contemplating a merger, this episode is tailored for you. 0:00 – Barb's Introduction 1:42 – Who is Michael Contento and F12.net? 3:49 – Why did Michael sell his MSP? 8:58 – Aside from money, what should an...
2023-11-2834 min
KnowTechTalkEp. 90 – Guarding The Gates: The Power Of IT Assessments with Matthew K. Koenig from NodewareSmall businesses require a simple plan to protect themselves from cyber crime. Cyber attacks are unexpected, and these attacks seem to be on the increase. The good news is the majority of cyber crimes can be prevented, and a network assessment performed by an MSP is pivotal to improving security within an organization. Matthew K. Koenig from Nodeware returns to share more insights and the power of IT assessments with Barb. 0:00 – Barb's Introduction 2:33 – Who are Matthew K. Koenig and Nodeware? 6:12 – What do vulnerability scans find when an MSP assesses the network environment of a small...
2023-09-0429 min
KnowTechTalkEp. 89 – Unlocking the Symphony: Managing IT Environments with Precision and Harmony with Shawn Sailer from LiongardIn this grand symphony of small business IT, every instrument, every section plays its part. But as we know, in any great performance, a single note change can influence the whole piece. This raises a crucial question: How does a business keep track of all the subtle changes in each section? Shawn Sailer from Liongard joins Barb to explain how tools like Liongard ensure the symphony always plays on, beautifully in tune. 0:00 – Barb's Introduction 2:37 – Who are Shawn Sailer and Liongard? 7:17 – How do MSPs use and leverage Liongard as an opportunity with co-managed IT and ot...
2023-06-1519 min
KnowTechTalkEp. 88 – Unveiling the Secrets of the MSP Industry: Insights from a 20-Year Technology Journalist - Rich FreemanIn today's fast-paced business environment, technology has become an integral part of almost every aspect of operations. From communications, marketing to supply chain management and Cyber Security, ALL businesses rely heavily on technology. Journalists behind industry publications, conferences, social media and research reports provide a deep understanding of the tech industry and can offer valuable guidance to help businesses navigate its complex landscape. Join Barb as she speaks with Rich Freeman, an industry expert with over two decades of experience in technology journalism. Rich is the go-to source for the latest trends, news, and best practices in...
2023-04-2130 min
KnowTechTalkEp. 87 – Cybersecurity For Main Street: Cyberfit in 21 Days with Ann Westerheim of EkaruConsider this: 99% of the world doesn’t speak geek, nor do they understand cybersecurity and how to protect their digital assets. For the 1% of people who are familiar with terms like Privilege Escalation, Lateral movement and Seim, you might want to continue listening to understand how to communicate effectively to the rest of the world. Joining Barb today is her friend Ann Westerheim – founder and president of Ekaru, a tech company for small business in Boston, recognized as an accomplished technology innovator and leader. Ann is also now a published author, making history with her new book “Cybers...
2023-04-0520 min
KnowTechTalkEp. 86 – Does Your Business Need Cyber Insurance? With Desraie Thomas of DataStream Cyber InsuranceDoes your business need cyber insurance? Truth is, cyber criminals are targeting smaller organizations because the smaller your business, the less prepared it is to guard itself against a cyber attack. Cyber insurance policies and riders have grown popular over the last decade as cybercriminals have become more cunning. Because of this, cyber insurance prices have also risen, so you may be curious whether cyber insurance is something your business absolutely needs. Joining Barb today is Desraie Thomas of DataStream Cyber Insurance, offering clarity to businesses on the topic of cyber insurance. 0:00 – Barb's In...
2023-02-2325 min
KnowTechTalkEp. 85 – After the Acquisition With Michael Einbinder-SchatzIf you are thinking about selling your IT company chances are you have come full circle. The majority of MSPs are tech turned owner operators that grew a respectable businesses and now are done and want out. They can now take that long overdue vacation, treat themselves to something nice, pay back that line of credit and finally have some REAL money in the bank as they think about retirement and what they are going to do next. Think of it... to sell or not to sell? To buy or not to buy? Joining Barb is Michael...
2023-01-1347 min
KnowTechTalkEp. 84 – How To Keep Your Computer Safe From Crippling Pop-ups, Viruses, Spyware, & Spam, While Avoiding Expensive IT Bills? With Eddie Phillips of MalwarebytesWhat is Malware? Do you constantly get hammered by pop-up ads that come from nowhere and infuriate you when using your computer? Does your computer run slow, act funny, or crash unexpectedly? Are you getting tons of spam from unknown senders? Did your internet browser suddenly change? If so, then your computer might be infected with malicious programs that could end up destroying your files, stealing your personal and financial information, and rendering your computer useless. It's all true. Cyber criminals lurk everywhere and are constantly finding new ways to harm you. If you want to make...
2022-12-0918 min
KnowTechTalkEp. 83 – What to know about NEW IT Security Threats and Cyber Insurance Coverage with Colin Knox from Gradient MSPWhen was the last time you thought about the security and the health of your computer network? I know you are so darn busy running your business that you simply forget, until something major happens. Consider this a friendly reminder to get your network checked out – if nothing else, it’s a good way to get a third party review of your network’s security and IT. You care what happens to your company's tech assets, don't you? Over and over again, as we do our IT discoveries, it’s shocking to find out that a lot of the b...
2022-12-0928 min
KnowTechTalkEp. 82 – How to Manage All Your IT Hardware, Warranties and End Of Life Dates with Dan Wensley from ScalePadLet me ask you a controversial question: When was the last time you took inventory of all the computers and devices in your organization? What is being backed up? Have you checked it? If you don’t know what hardware you own, or what software subscriptions you are paying for then you might be overpaying or getting underserved. Think of this. If you have ever attempted to grow a business or organize your business, one of the first things you do is take inventory of what you own, your assets, your goods. Turn up the vo...
2022-11-0226 min
KnowTechTalkEp. 81 – How To Recharge When You Feel Drained With Ryan Markel from Markel.meDid you know you are not supposed to use your mobile phone while it’s charging? When you use your phone while it’s charging, you are using more power than its being fed, and this screws up the battery. Did you also know that charging your phone overnight hurts the phone battery life? According to lifeside.com it is recommended that you charge your phone when it at 10% and only charge it up to 90%. Humans are really bad at recharging. It takes about 8 hours of charge for 16 hours of use. Why is that Joining Barb...
2022-11-0139 min
KnowTechTalkEp. 80 – No Geek Speak with Paul Green From MSP MarketingHow do you decide who to hire when you reach the point in your business when you realize – I need help with the IT? IT companies can look all the same, but who can you trust to partner with? It’s no secret that everyone preaches prevention, customer service. So how do you make sure you are comparing apples to apples instead of oranges to grapefruits when shopping for IT company aka a managed services provider. And on the other side of the coin, as a managed service provider how do you attract and build awareness about the...
2022-08-1225 min
KnowTechTalkEp. 79 - What Every Small Business Owner Must Know About Protecting And Preserving Their Company's Critical Data And Computer Systems with Fred Voccola CEO KaseyaBusinesses are spending more money on IT this year. Gartner predicts the global IT spend could reach $4.4 trillion this year and that’s despite rising inflation, the Russian invasion, chip shortages and talent shortages. Since we’re all leveraging technology as a competitive advantage, and looking to technology to solve our problems today, we’re going to talk about what every small business owner must know about protecting and preserving their company’s critical data, computer systems and everything in between the phone systems, the printers and where you access documents from. Joining Barb today is Fred...
2022-05-0932 min
KnowTechTalkEp. 78 - What You Should Expect To Pay For IT Support For Your Business With Colin KnoxWhat should you expect to pay for IT support for your business? How do you make sure you know exactly what you are paying for? What are all the services you are buying to keep your business cyber safe? The computer industry is still young, and there are not many guides in place to protect consumers. How do you determine if the fees that are billed are correct? It’s great when the person who’s paying the bill get’s a “deal”. It’s the worst when the person who sent the bill realizes that they forgot to ch...
2022-04-2516 min
KnowTechTalkEp. 77 – How To Avoid Being Put Out Of Business By A Cyber Attack With Matt LeeOur world has shifted online and it’s important that all of us make cybersecurity a priority. Let’s protect ourselves, our communities and our collective future. Remember: Human beings, devices, and applications all have identities. In your business, it is important to identify who your employees are, what account access they have and understanding what can be done with their account privileges and access. The top priority of a business will be to ensure their cybersecurity strategy has enough coverage and adequate protection. Matt Lee of Pax8 discusses how business leaders need to a...
2022-03-1732 min
KnowTechTalkEp. 76 - Password Policy Pitfalls. How Poor Password Practices Plague Personal Protection, Privacy and PatienceHave you ever locked yourself out of your own system because you can't remember your own password? How do you know you are actually talking to someone from your tech support department? Forced password resets can be a catch 22 because changing your password all the time creates problems and so does not ever changing your password. Announcing Jimmy Hatzell of Quickpass to discuss Password Policy Pitfalls. How Poor Password Practices Plague Personal Protection, Privacy, And Patience. 0:00 Barb's introduction 2:24: Who is Jimmy Hatzell? 3:05: Who is Quickpass and how...
2022-02-0415 min
KnowTechTalkEp. 75 – 2022 Trends: How To Avoid Being A Victim of A Cyber Attack With A Remote Workforce with Eric Anthony Congratulations! if you haven’t had to deal with a cyber attack, or if you were compromised the consequences weren’t significant. It seems like every day has a new cyber attack. The new computer virus’ that are out there are much like all the new “covid variants.” They’re polymorphic which means they have the ability to change their code to evade detection. In the next 17 minutes you''' discover How To Protect Your Remote Workforce From a Cyber Attack. Listen to Barb Paluszkiewicz from CDN Technologies and Eric Anthony of Egnyte talk about what's new and what you need to k...
2022-01-0418 min
KnowTechTalkEp. 74 – The 2022 Business Buyers Guide For IT - How to choose the right IT company to protect, your business, and your reputation.Joining Barb Paluszkiewicz for this episode of #KNOWTECHTALK talk are Paul Nebb of Titan Technologies, Henry Overton of Turn Key Solutions, Al Alper of Absolute Logic and Tim Meredith of Tech Eagles, to discuss how you can choose the right IT company to support your business. Listen to this podcast and you'll discover: 0:00- 2:32 - Intro 02:33-10:12 - #1: What is the #1 question people ask when they call your business? 10:13 -14:37 - #2: How do I know what I need and what’s the best direction? 14:38-20:38 - #3: OK, why wouldn’t I just hire...
2021-10-0849 min
KnowTechTalkEp. 73 - What You Should Expect To Pay For IT Support For Your BusinessListen To This Podcast and You'll Discover: The 3 most common ways IT services companies charge for their services and the pros and cons of each approach A common billing model that puts ALL THE RISK on you, the customer when buying IT services; you'll learn what it is and why you need to avoid agreeing to it Exclusions, hidden fees and other "Gotcha" clauses IT companies put in their contracts that you DON'T want to agree to How to make sure you know exactly what your paying for to avoid disappointment, frustration and added costs you didn't expect
2021-09-0818 min
KnowTechTalkEp. 72 - How To Be Anonymous Online And Avoid Having Your Identity StolenIf you want to prevent your personal or business identity from being stolen by a cybercriminal, have a listen to what Namik Muduroglu from Human ID shares. You will discover: 1:55 - What is classified as Personal Identifiable Information 2:11 - What is not classified as Personal Identifiable Information & Anonymous 3:00 - Who is Namik Muduroglu & Human ID? 3:20 - What is SSO and single sign on? 4:30 - How does Human ID work? 9:00 - What does the merchant and the data miner see? 10:30 - What is the mo...
2021-08-1713 min
KnowTechTalkEP. 71 - How To Identify and Respond To Counterfeit Emails with Kelvin TeglaarCounterfeit emails are really hard to spot, and in situations like business email comprise the attacker is impersonating the real owner, and the real owner has *no idea* what’s going on. Listen to Kelvin Tegelaar of Lime Networks and Barb Paluszkiewicz of CDN Technologies go through a mini table top on good practices and controls that you may want to add to your accounting processes to avoid being a victim of fake and counterfeit emails. 00:00 – 02:05 Barb’s introduction 02:06 – 03:32 Meet Kelvin 03:33 – 26:17 You receive an email from your supplier to update...
2021-06-1428 min
KnowTechTalkEP. 70 - EXPOSED! What would you do if the ransomware attack on Colonial Pipeline happened to you? With Felicia KingAsk yourself this key question... would you pay the ransom? The story that Felicia and Barb talk about is all true. Colonial Pipeline, despite having at IT department got hit with ransomware and paid a 4.4 million dollar ransom. Listen to Felicia King, President of Quality Plus Consulting and Barb Paluszkiewicz, CEO of CDN Technologies, talk about the Colonial Pipeline hack highlights and vulnerabilities. 00:00 – 02:05 Barb’s introduction 02:06 – 04:55 Meet Felicia 04:56 – 08:55 Did Felicia know who Colonial Pipeline was before the ransomware attack? Or its CEO Joseph Blount? 08:56 – 13:04 Colonial Pipeline de...
2021-06-0749 min
KnowTechTalkHow To Dispose Of Your Old IT Equipment with Tony Perrotta of Greentec As you replace and upgrade your computers, servers, phones, mobiles, tablets, printers, scanners, firewalls, routers, e- waste is becoming the largest and fastest growing waste stream. How do you know if you have fully erased your hard drive? Tony Perrotta, President and CEO of Greentec talks with Barb Paluszkiewicz of CDN Technologies on Know Tech Talk about, "How To Dispose Of Your Old IT Equipment" 00:00 – 01:38 Barb’s introduction 01:39 – 03:37 Meet Tony 03:38 – 06:58 More about Greentec 06:59 – 13:45 How does a client know their data has been destroyed or erased?
2021-04-3022 min
KnowTechTalkEp. 68 - How to Create Great Videos with Kelly-Lee Dodge of ShinydocsWith increasingly engaging services such as YouTube, Netflix, Prime Video and Disney+, more people have been watching video content than ever before. Then there are Facebook videos, LinkedIn, TikTok, IGTV. How do you create video that is so compelling and interesting to attract viewers? How do you tweak your video content to make them better? Video Producer Kelly-Lee Dodge from Shinydocs shares tips and offers guidance on how to make your videos more engaging. 00:00 – 01:16 Barb’s introduction 01:17 – 01:45 Meet Kelly-Lee 01:46 – 07:52 How did Kelly-Lee get started in video...
2021-04-0129 min
KnowTechTalkEp. 67 - Celebrating Women in Tech with Michelle Ragusa-McBain of JS GroupMadeline Albright, the first female United States Secretary of State, has a famous quote: “There’s a special place in hell for women who don’t help other women.” Study after study shows women who support women are more successful in business. A woman alone has power; however collectively we have an impact. As we raise each other up we channel the power of collaboration and can make a difference as well as progress. In celebration of “Women’s Day on March 8th” Barb Paluszkiewicz speaks with Michelle Ragusa-McBain, VP of Global, Partner Strategy at JS...
2021-03-0215 min
KnowTechTalkEp. 66 - SMART devices and What's New in Tech with Marc SaltzmanAs we adjust to the second wave of the COVID-19 pandemic – one thing is certain we are spending more time at home than we are used to. We’re cooking more at home, and watching more TV, and that honey do list is getting shorter and shorter as we’re upgrading and improving our living space. In our new normal, we are living like “The Jetsons” Everything has Bluetooth, Wifi and an app to help us stay connected and productive. Joining Barb Paluszkiewicz today to talk about SMART devices in our homes and the evolution of tech is...
2021-01-2131 min
KnowTechTalkHow To Avoid Ransomware with Bruce McCully of Galactic AdvisorsIt’s now 2021 and there are 7.8 billion people on the planet. The largest growing culture in the world is that of the internet user. There are now 4.6 billion of us communicating online with each other and with organizations daily. That’s 59% of the global population are active internet users. The #1 problem of any business, and organization, no matter industry, size, or geographical location is untrained people. Untrained employees are the biggest threat in cyber security. That's right. Regardless of industry, company size or geographic location, untrained people are your greatest risk. Join...
2021-01-0431 min
ChannelPro Weekly PodcastChannelPro Weekly Podcast: Episode #169 - Stilettos on the GroundSome things can only be accomplished by “boots on the ground,” as the saying goes. And if you’re Barbara Paluszkiewicz, CEO of CDN Technologies, host of the KnowTechTalk podcast, and guest host of this week’s episode, those boots will probably have very pointy heels. That’s one of several interesting topics Matt and Rich cover with Paluszkiewicz, along with Ingram Micro’s acquisition by Platinum Equity, SolarWinds’s new CEO, and BVoIP’s new Teams integration. Joined by Alex Hoff, chief product officer of Auvik Networks, they also discuss the trends uncovered in that vendor’s latest network d...
2020-12-112h 03
KnowTechTalkEp. 64 - Shift Is Happening... Again! How to Reshape Your Organization for Success in 2021 with Dave Sobel of MSP RadioThe work paradigm is changing. The Financial Post reports that Tim Hortons sales are struggling as there is no sign of customers returning to their morning commute. When was the last time you ordered a coffee and bagel at 6am to be delivered to your house? As a business owner today, you see that SHIFT is happening. This means new tools, new norms, and new behaviours need to be addressed to be competitive and successful. You need to re-evaluated the whole WFH model and how your digital transformation is impacting your business, your shareholders, your emp...
2020-11-2921 min
KnowTechTalkEp. 63 - Being Cyber Smart with Nancy Hammervik and Miles Jobgen from CompTIAThe National Cyber Security Alliance reports that 1 in 5 small businesses have been victims of cyber crime in the last year and that number is growing rapidly as more businesses utilize cloud computing, mobile devices, and store more information online. Here's what you should consider when choosing vendors/ suppliers to work with. Remember you will be sharing confidential information. This data may be intellectual property, your customer information, your financials, or your employee records. If you are being cyber smart, if you are protecting your computers, and networks, and programs and data from unintended and unauthorized acc...
2020-11-1329 min
KnowTechTalkEp. 62 - What to Look For When Outsourcing Your IT to A Managed Service Provider with Nigel Moore from The Tech TribeIn this episode of Know Tech Talk, learn the secrets to choosing a great computer company. What to look for, and what to avoid. What specific questions should get answered before you sign up to make sure you don’t get ripped off because as the market tightens up, and more and more people get laid off, they are going to be starting their own little businesses. Maybe they are great techs, maybe they’re hobbyists, how can you tell? How can you tell if your IT service provider is structured or if they are shooting from the h...
2020-10-2733 min
KnowTechTalkEp. 61 - What You Need to Know When You Outsource Your IT with Willie Kerns, President and Owner of Smartpath TechnologiesIt seems that IT service and support is the subject of much confusion. In fact, many people and businesses have many misconceptions about outsourcing their IT. To clarify things, I decided to reach out to my friend Willie Kerns, President and Owner of Smartpath Technologies, to discuss what you need to know when you outsource your IT. 00:00 - 01:33 Barb's Introduction 01:34 - 02:49 Meet Willie Kerns 02:50 - 05:51 What do you say when someone says "my computer network doesn’t need regular monitoring and maintenance"? 05:52 - 09:25 What do yo...
2020-09-2434 min
KnowTechTalkEp. 60 - What is Cloud Computing and is Your Business Ready? With Joseph Landes from Nerdio C SuiteThere’s a good chance that MOST of the software applications you use every day are SaaS applications, or ‘software as a service’. In other words, you don’t have to install them on your server or computer, you simply access it as a pay as you go model for only the licenses, space and features that you use. This gives you the ability to access highly sophisticated software and functionality at a fraction of the cost and without long term commitments. With just a username, password, and internet access you have the ability to access highly sophisticat...
2020-09-2321 min
KnowTechTalkEp. 59 - Defend Yourself Against Business Email Compromise with Greg Markell, President and CEO of Ridge Canada Cyber SolutionsThis episode will help protect your business from losing huge sums of money because of a fake email. Here’s The shocking truth about bank fraud on business accounts: Your COMPANY’S business bank account doesn’t enjoy the same protections as a personal bank account! For example, if someone social engineers your payment team to transfer money out of your business account, the bank is NOT responsible for getting your money back. Many people think CDIC protects you from fraud; it doesn’t. It protects you from bank insolvency, NOT fraud. We call this Business Emai...
2020-09-0746 min
KnowTechTalkEp. 58 - Back to School - What a day! With Fred PennerBack to school planning this year is different with questions around how schools are opening up and the effects on parents jobs and the economy as a whole. The school supply list is a bit different. You might find yourself downloading apps instead of shopping for backpacks and pencils. For me this reinforces the idea that you need a PLAN B and a positive attitude. You have to plan for the unknown and with virtual school, you might want to make sure your kids don’t learn more than what you bargained. As children become more connected onlin...
2020-09-0229 min
KnowTechTalkEp. 57 - How To Identify if an Email is Fake, Spoofed, or Spam with Mathew Scully from Mail ProtectorToday we live in a world where on line threat levels are at an all time high. We got spam, adware, trojans, virus, worms, phishing attacks, spyware, keyloggers, Pharming, and rogue security software. And email has become the most commonly leveraged technology in cyber attacks and data breaches. Remember when email use was safe and predictable about 5/10 years ago? Wouldn’t it be nice to go back in time when email was considered a clean and safe communication tool? Within the last 24 months – email has changed; it's not safe; it's filled with junk and spam. So...
2020-07-2926 min
KnowTechTalkEp. 56 - How To Be A Rock Star with Kim Mitchell As the world starts to open up, many of us are asking important questions about who we are, where we're going, and what changes we'd like to make or keep moving forward. This episode of Know Tech Talk is perfect for you if you or your business are in reinvention mode, or if you are in re-imaging mode. Imagine where you want to be at this time next year? Or who do you want to be? Today We have a VERY special guest. A bonafide Rock Star. Meet Kim Mitchell. 00:00 - 03:02Barb's...
2020-07-2136 min
KnowTechTalkEp. 55 - How To Host and Guest On A Podcast with Humble Howard GlassmanThis episode is full of great tips for being a great podcast guest or radio guest. “Humble” Howard Glassman. he has been a national radio and television performer for the past 40 years as well as a stand-up comedian and speaker. He’s the co-host of The Humble and Fred Show, which has been elected 4 times as the “Best Morning Show” in Canada and is now heard daily on Funny 820. He’s hosted everything on TV from game shows to cooking shows to reality shows and even worked with a puppet as the host of Ed’s Night Party. As a...
2020-06-2529 min
KnowTechTalkEp. 54 - How to Run an Effective Meeting with Top Gun Patrick Houlahan of Strategic Leadership ConsultantsThis episode is perfect for you if you are interested in how to run a meeting, how to lead a meeting and how to keep a meeting moving and focused when “side track chats” and discussions happen. Patrick Houlahan of Strategic Leadership Consultants is a real life Top Gun! He’s a graduate of the United States Navy Strike Fighter Tactics Instructor program. For over 20 years he flew high performing fighter aircrafts in the Marines. 00:00 - 03:15 Barb's Intro 03:16 - 6:13 Meet Patrick Houlahan 06:14 - 05:48 About Strategic Leadership Consultants 05:4...
2020-06-1026 min
KnowTechTalkEp. 53 - A Guideline for Remote Worker Security with James Hatzell of Skout CybersecurityCyber criminals are exploiting COVID 19 in an attempt to hack us for their own gain and it is up to us to protect ourselves from cyber scams and hackers. Every new device or online service that improves our life also opens doors for attackers to discover our passwords, banking accounts, personal photos and any other personal information. This episode is perfect for you if you are wondering what you can do right now to protect yourself while working from home on a personal and professional level, on a personal level, and away from the office.
2020-05-2722 min
KnowTechTalkEp. 52 - How to Protect Your Employees and Business Whether They Are In The Building Or Out with Greg Gage from Zorus Tech Getting Better Cyber SecurityToday’s workers use multiple devices while working, so your business is presented with unique security challenges that traditional firewalls can't adequately solve. Greg Gage, CEO and Founder of Zorus, speaks with Barb Paluszkiewicz of CDN Technologies about how to protect your employees and business whether they are in the building or not. Remember it only takes a click to fall victim, to a phishing email, ransomware, or malware. Every day companies are making headlines about being victims of a cyber crime, or a security breach, and when your customers data gets stolen, your employees information gets released – they get m...
2020-05-1418 min
KnowTechTalkEp. 51 - The New HR. Shift Happens. How To Pivot When Employees Work From Home with Michelle Brooks of Security CompassWhat should companies be thinking about as we move to the “new normal”? Michelle Brooks Of Security Compass talks with Barb Paluszkiewicz of CDN Technologies about what companies are doing now for employees to support changes in work in response to COVID-19. Overnight businesses were forced to embrace or speed up their digital transformation. This meant new tools, new norms, and new behaviours that needed to be addressed. It is hard for an employer to ensure the health and safety of their employees when the employer no longer has control over the physical workspace.
2020-04-3025 min
KnowTechTalkEp. 50 - How To Protect Your Business From Remote Access Cyber Attacks with Danny Jenkins of Threat LockerBecause people are scared and confused right now, it’s the perfect time for hackers to send e-mails with dangerous malware and viruses. At this moment, your in-box is probably filled with “COVID-19” subject lines and coronavirus-focused e-mails. Ensure your work-from-home computers are secure. Listen to Danny Jenkins and Barb Paluszkiewicz talk about keeping your financial and customer information safe as employees working from home access your company data.
2020-04-1734 min
KnowTechTalkEp. 49 - How To Connect and Communicate With Customers Past, Present and Future with Travis Lee of 3D Mail ResultsBarb Talks With Travis Lee, Owner and Co-Founder of 3D Mail Results about how to connect and communicate with customers past, present and future during these interesting times.
2020-04-0333 min
KnowTechTalkEp. 48 - TikToks They Just Don't Stop with Nick Espinosa of Security FanaticNick Espinosa of Security Fanatics talks with Barb Paluszkiewicz of CDN Technologies about keeping your kids and your data safe when using apps like TikTok.
2020-04-0227 min
KnowTechTalkEp. 47 - Secrets Revealed That Aren't So Secret About The Ring Doorbell with Chief Security Fanatic Nick Espinosa of Security FanaticsPrivacy and Security usually go hand in hand. Is your personal or professional privacy compromised when you use a video door bell? Listen to Nick Espinosa of Security Fanatics talk with Barb Paluszkiewicz about the trust relationship that you enter into when you subscribe to a service. How is your information safeguarded? How do you know if you are being data mined?
2020-03-1625 min
KnowTechTalkEp. 46 How To Use Social Media For Your Business with John Lawson of 3rd Power OutletJohn Lawson is a 3-time Amazon #1 best-selling author, entrepreneur and international speaker. John talks with Barb Paluszkiewicz about how to use social media in your business, and how you should use Facebook, LinkedIn, Instagram, and Twitter to generate revenue, no matter what your business.
2020-02-2630 min
KnowTechTalkEp. 45 - Top 3 Ways Hackers Will Attack Your Network with Barb Paluszkiewicz of CDN TechnologiesHackers are just looking for easy targets and sadly a lot of small businesses fit the bill. Listen to Barb Paluszkiewicz share insider technology tips to make your business run faster, easier and more profitably.
2020-02-1408 min
KnowTechTalkEp. 44 - The difference between an IT Guy and an IT Company with Erick Simpson of ErickSimpson.com**SPOILER ALERT** The computer and IT industry is not regulated. There is no government governing body that has set rules for how your computers and data should be kept safe. Listen to Erick Simpson and Barb Paluszkiewicz chat about the IT Guy and the IT Company. You will learn how to be strategic when it comes to the cost and value of IT.
2019-12-2036 min
KnowTechTalkEp. 43 - What Causes 15 Million Patient Records to Be Exposed? With Paul Redding of Compliancy GroupFind out what causes 15 million patient records to be exposed to a data breach. Listen to Paul Redding of Compliance Group talk with Barb Paluszkiewicz talk about privacy, security, device management and technical, physical and administrative controls. Learn what HIPAA privacy is, what security and breach notification standards are and had how to identify gaps in your organization.
2019-12-2024 min
KnowTechTalkEp. 42 - Are Your Emails Being Ignored? How To Get People to Connect With You with Tracie Orisko of Managed Sales ProsIronically we teach our customers to not click on emails, not to open unexpected emails because that’s how you get virus’s that’s how you get ransomware, that’s how you become a victim of fraudulent e transfers. In this episode Tracie Orisko of Manged Sales Pros talks with Barb Paluszkiewicz about connecting and growing relationships for business.
2019-12-2021 min
KnowTechTalkEp. 41 - Are Your Kids Naked Online? How To Protect Your Tech Savvy Kids From Online Self Destruction with Lisa Good of GSG ComputersWhether we admit or not; our teenagers today are managing two separate personas. There’s the “in real life” persona, and the "online" persona. Lisa Good talks with Barb Paluszkiewicz about protect your teenagers from their funnier, sexier, wittier and even more daring “alter ego”. You know, the one that’s in charge of making sure that, no matter what, the Instagram and snapchat content is sensational, sexy and stage ready.
2019-12-0927 min
KnowTechTalkEp. 40 - How To Protect Your Staff From Online Security Threats with Rustin Banks of DNS FilterIf you are getting a lot of email, a lot spam and are having a hard time figuring out what’s real and what fake, this podcast is perfect for you. Before it was easy to tell if an email was bogus because there were typo’s and bad English. But its not so easy anymore. Rustin Banks of DNS Filter talks with Barb Paluszkiewicz about How to protect your staff from online security threats and how artificial intelligence is used to protect your Company’s IT Blindside.
2019-12-0229 min
KnowTechTalkEp. 39 - How To Use Video In Your Business with John Goldstein of Gold Media"Video killed the radio star" John Goldstein of Gold Media shares the difference between good video and how you can use video to promote and market your services, increase engagement on your digital and social channels and how you can use video to educate your audience with Barb Paluszkiewicz of CDN Technologies.
2019-11-1821 min
KnowTechTalkEp. 38 - Plan B - Addressing all the "What IF's" How to Plan for Continuity in Your Business with Troy Cheesman of Cloud OakWhat if you business was interrupted by fire, flood, shooter, employee accident, sabotage, power interruption, environmental disaster, pollution, hazardous materials spill, or cyber crime attack? Listen to Troy Cheeseman of Cloud Oak and Barb Paluszkiewicz talk about how you can prepare for the unexpected. Learn what you need to do to recover after high impact low probability events that occur in business.
2019-10-2320 min
KnowTechTalkEp. 37 - What to Do When You Click on a Fake or Phishy Email with Mark Ballegeer From Barracuda MSPPhishing scams – or email fraud are as old as e-mail itself. The scams are all attempts to get you to volunteer your personal information to criminals or to install malware on your computer or mobile device. Listen as Mark Ballegeer and Barb Paluszkiewicz talk about what to do if it happens to you! You will learn how to keep hackers from talking over your business email accounts.
2019-10-0923 min
KnowTechTalkEp. 36 - How To Keep Spam From Invading Your Emails and Calendars with Brian Byrne of Email LaundryDo you have multiple email accounts? Brian Byrne of Email Laundry talks with Barb Paluszkiewicz about how to secure your email, tips on how to keep spam from invading your emails and calendars. Email Laundry provides a complete email protection service designed to protect customers from all types of email attacks and spam.
2019-10-0330 min
KnowTechTalkEp. 35 - Does Your In House IT Department Need Tech Support? With Bob Coppedge of Simplex-IT.comBob Coppedge, Author of A CIO's Survical Guide To Information Technology and The MSP's Survival Guide to Co- Managed IT Services talks with Barb Paluszkiewicz about what is a good co managed IT service relationship and why IT Directors and Technical Services Managers are taking advantage of Managed Service Providers to help them out with their IT.
2019-09-2038 min
KnowTechTalkEp. 34 - Who Has Access to What? With Davin Cooke of Identity MaestroWho are you? What is your location? Which department? Barb talks with Davin Cooke of Identity Maestro about how to keep all of your employee credentials safe and knowing what they need access to, in order to do their job and stay informed and secured.
2019-09-0427 min
KnowTechTalkEp. 33 - The Magic Of Communicating One To Many with Dave Dee of Dave Dee Inc.Talk is not cheap anymore. Especially if you’ve paid for a speaking gig, stage time for a demo. Dave Dee talks with Barb Paluszkiewicz about the art and magic of communication, specifically how to speak and sell to an audience. How to motivate people to engage your services in one to many presentations. Get your sales presentation template here: https://davedeesalesmagic.com/free-template/
2019-08-2941 min
KnowTechTalkEp. 32 - How Women Do IT Successfully with Channel Pioneer Jan SpringWhen one woman helps another, amazing things can happen. Professional careers leap forward. Retired channel veteran, Jan Spring shares what it was like being a woman in the IT industry for over 40 years. Barb Paluszkiewicz, CEO of CDN Technologies talks with Jan Spring about her IT career. Jan has been recognized by her peers for her leadership, guidance, and commitment and excellence in the IT channel and the technology industry.
2019-08-1457 min
KnowTechTalkEp. 31 - The Difference Between IT Support And Cyber Security with Jennifer Bleam of MSP Sales RevolutionYou don't need a gun or a knife to rob someone these days because everything is done online now. Data is stored everywhere and is way more important than it used to be. During this episode Jennifer Bleam of MSP Sales Revolution talks with Barb Paluszkiewicz CDN Technologies about The Difference Between IT Support and IT Security. Cyber Security. It's all about function and protection of your data, your people, your money and your business.
2019-08-0824 min
KnowTechTalkEp. 30 - How to Waterproof and Fireproof Your Data Storage with Leif Watkins and Brigitte Bedell of ioSafeioSafe designs and builds award-winning fireproof and waterproof data storage solutions. www.cdntechnologies.com CEO Barb Paluszkiewicz talks with Leif Watkins and Brigitte Bedell of ioSafe about waterproof , freezeproof and fireproof data storage devices. Don't trust the cloud, or have slow internet no problem you can still have a disaster proof data back up solution. Remember, when it comes to your back ups there is a rule of 3. You should have 3 complete copies of your data, on at least 2 different devices and 1 of those devices should be protected against disaster to ensure business continuity.
2019-08-0124 min
KnowTechTalkEp. 29 - How A Human Firewall Will Keep You Safe with Art Gross From Secure NowWhat would you do if you were hacked? With the rise of any technology comes a burst of those who would abuse it for their own gain. It is up to us to protect ourselves and our employee from cyber scams and hackers. Every new device, online service or social media account used improves your life but also opens doors for attackers looking to discover your passwords, banking accounts, personal photos, and all other manner of personal information. Listen to Barb Paluszkiewicz, CEO of CDN Technologies talk with Art Gross President & CEO of Secure Now about how...
2019-07-0428 min
KnowTechTalkEp. 28 - How Data Breaches Impact The Economy with Lou Schizas From Relentless EconomicsDon't expose your capitol to computer breaches or computer hackers. Make it a profitable day. Exclusive! Lou Schizas and Barb Paluszkiewicz, CEO of CDN Technologies talk about the how ransomware and data breaches impacts a company's bottom line. The competition between unlimited wants and limited means. How Corporate execs, small business owners and IT directors are diligent with their computer security to ensure they do not expose themselves to bigger risks because they are trying to economize.
2019-06-2746 min
KnowTechTalkEp. 27 - How Techs Get Organized And Stay Organized with Jack Shonkwiler From BrightGaugeThere comes a time in every business where every business experiences “Going off the rails on a crazy train.” And when this happens, you are a prime candidate to become a victim of a cyber attack. Listen to Barb Paluszkiewicz of www.cdntechnologies.com talk with Jack Shonkwiler of BrightGauge about How to organize your IT and How techs get organized and stay organized. BrightGauge to IT company’s is like Marie Kondo and the Kon Marie method for tiding up your home. It a system of simplifying and organizing your business with a service dashboard.
2019-06-1924 min
KnowTechTalkEp. 26 - Secrets Of Office 365 - What You Don't Know with Tom Watson From AxcientBarb Paluszkiewicz, CEO of www.cdntechnologies.com talks with Tom Watson of Axcient about some myths and mis truths about Office 365. Microsoft Office 365 is used by A lot of businesses. Between Mail, Calendar, Contacts, SharePoint, and OneDrive, these software applications and the data the hold keep us communicating and productive. However, because it is a cloud-based service, people forget that they need to back up their clouds based services. Microsoft provides no guarantee against data loss According Microsoft Services Agreement, Section B: We strive to keep the Services up and running; however, all onlin se...
2019-06-0725 min
KnowTechTalkEp. 25 - The Shocking Truth About Artificial Intelligence with Mark Ballegeer From Barracuda MSPTargeted email attacks, prey on our emotions and heart strings to get us to click, Inviting the cyber criminals in. Artificial Intelligence is presenting new opportunities to help fight back against these targeted attacks, also known as spear phishing attacks. Mark Ballegeer of Barracuda MSP talks with Barb Paluszkiewicz of www.cdntechnologies.com about The Shocking Truth About Artificial Intelligence
2019-05-1625 min
KnowTechTalkEp. 24 - Secrets Your Email Account Reveals with Brandon Salvo From Black Point CyberThe internet is not safe! Brandon Salvo talks with Barb Paluszkiewicz about how attackers aren't targeting you specifically or patiently waiting for you to give them your password. Learn how to keep all the secrets your email inbox, sent items, junk and trash safe and secure. Sign up for IT Security Tips, Go to www.cdntechnologies.com
2019-05-0931 min
KnowTechTalkEp. 23 - The Fastest Way To Expose Your IT Risks with Mike Brooks From AudITKnow your weakness! Mike Brooks chats with Barb Paluszkiewicz, about how to present technical information in non technical ways so businesses can understand the serious risks they are exposing themselves to unnecessarily. Check us out at www.cdntechnologies.com Thanks for listening to KNOW Tech Talk
2019-05-0221 min
KnowTechTalkEp. 22 - How To Connect & Engage Employees & Get An ROI with Kiran Mann From M2M Business SolutionsHow To Connect and Engage Employees. Barb talks with Kiran Mann about how teamwork can really be dreamwork. Employee engagement is not employee satisfaction so listen and learn all about it. Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work. www.cdntechnologies.com
2019-04-1828 min
KnowTechTalkEp. 21 - How To Win Clients & Influence People with Andy Buyting From Carle PublishingAndy Buyting and Barb talk about,"How To Win Clients & Influence People" old school style, with print media. Newsletters, Magazines and Books.
2019-03-2827 min
KnowTechTalkEp. 20 - Secrets, Facts & Stats About Mississauga with David Wojcik From Mississauga Board Of TradeDavid Wojcik and Barb talk about Mississauga, Specifically Mississauga's strong business serving culture, we’re ENERGETIC! You feel it in the city, you feel it in the interactions of people you deal with. We talk about facts and stats that puts Mississauga on maps!
2019-03-1423 min
Confessions of an IT Business Owner PodcastBarbara Paluszkiewicz – CDN Technologies
Barbara Paluszkiewicz, CEO of CDN Technologies talks about some profound struggles related to owning and growing an IT business.
2019-02-2200 min
Confessions of an IT Business Owner PodcastBarbara Paluszkiewicz | CDN Technologies Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Barbara Paluszkiewicz, CEO of CDNTechnologies.com.
2019-02-2231 min
KnowTechTalkEp. 19 - Cyber Security: How To Be Protected Against The Unauthorized Use of Electronic Data with Al Alper From Cyber GuardHow to protect yourself against the unauthorized use of electronic data. Barb talks with Al Alper CEO if Cyberguard 360, a Cybersecurity company about security solutions and services that are used to predict, prevent, detect, monitor, respond and report cyber threats to help.
2019-02-2234 min
KnowTechTalkEp. 18 - How To Decrease Customer Service Complaints and Increase Customer and Employee Retention with Stephen Spiegel From CrewHuStephen and Barb talk about how to establish a positive vibe within your business’ culture. How to ensure there are good vibrations experienced by employees and customers. The vibe of your business culture is determined by how different levels of staff communicate with one another as well as how employees interact with clients or customers. Sometimes the hardest part of work is the emotional labour involved in getting the job done. So if you are happy and you know it, clap you hands, But if you can’t get no satisfaction, and you try, and you try…...
2019-01-2820 min
KnowTechTalkEp. 17 - How To Know If Your Computers Are Being Watched Or Targeted By Hackers with Kyle Hanslovan From HuntressThere is mounting evidence supporting lurking hackers and intruders are testing out new gimmicks to get access to the data within your business' computer network. If you've ever been a victim of ransomware, or data erasing tragedy you can't help but have that lingering feeling or question yourself, "Am I Safe, Are They Gone" Kyle Hanslovan and Barb talk about how to avoid, find an detect intrusion within your computer network.
2018-11-0821 min
KnowTechTalkEp. 16 - How To Use Hostage Negotiation Skills To Solve Business Negotiation Problems with Brandon Voss of The Black Swan GroupBrandon Voss talks with Barb about having guided conversations of influence when everyone is being emotional and has their own agenda. Whether it's over email, phone, or in person what is the sequence and structure of communication that enables everyone to feel good about an agreement.
2018-11-0836 min
KnowTechTalkEp. 15 - The Ultimate Guide To Endpoint Protection with Jay Ryerse From ContinuumA cybercrime is the only crime where the victim is also part of the attack. Think about it, it was YOUR computer that was used. Jay Ryerse and Barb Paluszkiewicz talk about what and where the important data is in your computer network. Learn who is getting hacked these days and what you can do to make sure its not you or your computer or your employees or your company.
2018-11-0821 min
KnowTechTalkEp. 14 - Everything You Need To Know About Your Website And SEO with Scott Millar From IT RockstarsScott Millar from IT Rock Stars and Barb Paluszkiewicz talk about everything you need to know about your company's website and how to leverage your website, social media and google for marketing. Scott helps company’s get a competitive with their online marketing initiatives by streamlining their website and media requirements and helps take the headache out of growing a business’s web presence.
2018-11-0733 min
KnowTechTalkEp. 13 - The Ultimate Password Management Guide with Dan Wensley From PassportalYou know you’re guilty of it: using the same password for everything. So People get rid of your sticky notes and post its. Reach into your desk drawer and rip up that list of username and passwords. Barbara Paluszkiewicz talks with Dan Wensley, President of Passportal about Password Management and How To REMEMBER Your Passwords on KNOW Tech Talk.
2018-10-1826 min
KnowTechTalkEp. 12 - The Dangers of Fraud and Cyber Crime with Karim Bardai and Nick Ibbott of York Regional PoliceCan You Pass A Fraud Test? What do you do when you realize you have been a victim of an IT SCAM? Barbara Paluszkiewicz talks with Detective Karim Bardai of York Region's Organized Crime Bureau Major Fraud Unit and Detective Nick Ibbott Cybercrime and Technical Data Recovery Unit. If you are a victim of a cyber crime, please contact your LOCAL Municipalities Police Department.
2018-09-1740 min
KnowTechTalkEp. 11 - How To Use Social Media To Drive Traffic To Your Business Pages with Chris Wiser From Wiser AgencyBarb and Chris talk about the top strategies for driving traffic to your business pages through Social Media. How to leverage Google, Facebook and LinkedIn for your business. We also discuss hosting traffic on Landing Page Platforms.
2018-09-1030 min
KnowTechTalkEp. 10 - How To Use A Computer Network Map To Make Your I.T. FAST with Alex Hoff From AuvikBarb talks with Alex Hoff about how to manage what you can't see in your computer network.You will learn and "KNOW" what a good network map is, and why it is so important to managing a network. Alex Hoff is the co-founder and VP of product and sales at Auvik Network, located here in Waterloo Ontario Canada, and he talks about the most efficient ways to manage computer network infrastructure.
2018-08-2220 min
KnowTechTalkEp. 8 - How To Be IT Savvy In Your Business with Matt Pillar From Channel ExecutiveBarb talks with Matt Pillar about how IT people stay in the 'KNOW' amongst themselves and how to be IT Business Savvy. Matt Pillar has been a B2B trade publication editor and content creator for 18 years. Prior to launching Channel Executive magazine in 2017, he served as chief editor of Integrated Solutions for Retailers and Business Solutions magazines. His current projects, including Channel Executive magazine, VARinsights.com, and MSPinsights.com, are peer-driven mediums dedicated to helping value added resellers and managed IT service providers run profitable, high-value businesses.
2018-08-1327 min
KnowTechTalkEp. 7 - How To Keep Your Personal Information Secure Online And Offline with Sean Higgins From Herjavec GroupHey Folks! Welcome to Know Tech Talk with Barb. Tips Advice and Consulting for your Business's IT. Whether you are storing or disposing data learn how to keep all your data and information on your business networks safe and secure. Today Barb Paluszkiewicz chats with Sean Higgins, CTO of Herjavec Group, which was founded in 2003 by Robert Herjavec, Sean and George Frempong. Herjavec Group is the largest, independent, information security company. In the Canadian Best Selling book, Driven, Sean is described as “the smartest guy I ever met” by Robert Herjavec.
2018-07-1226 min
KnowTechTalkEp. 6 - Business Continuity For Your VoIP Phones with Tim Conkle From CytracomHey Folks! Welcome to Know Tech Talk with Barb. Tips, Advice and Consulting for your Business’s IT. I am your host Barb Paluszkiewicz, and for those of you taking notes Paluszkiewicz is spelled the exact way it sounds Paluszkiewicz:) Today we're talking about how to how to create a computer –telecommunications disaster recovery plan aka business continuity plan for your business phone system. Keeping your phones safe and secure because very few business can continue operating without their phones. Business continuity / disaster recovery is quite the hot button these days since cyber attacks are on the rise...
2018-06-2816 min
KnowTechTalkEp. 5 - How to Keep Your Business And IT Systems Safe & Secure with Tony Leggio From SOPHOSNetwork security has been forced to evolve, as attacks have shifted from attacking the network directly to infecting systems inside the network, typically by exploiting vulnerabilities in applications and servers; or by taking advantage of social engineering to gain a foothold through email and compromised websites. Over time, organizations have been forced to add additional network security appliances to their network perimeter for intrusion prevention, web filtering, anti-spam and remote access (VPN). The UTM (Unified Threat Management) appliance evolved out of the burden of managing an array of network security products. We use the internet every...
2018-06-1517 min
KnowTechTalkEp. 4 - Endpoint Protection - The New & Improved Antivirus with Brian Coffey From WebrootEndpoint Protection - The new and improved antivirus! You may think that you have Antivirus software, and you may remember installing it or paying for it to be installed… but when was the last time you updated your Antivirus software subscription? Today Brian Coffey chats with Barb Paluszkiewicz about threat intelligence, and how antivirus has evolved to keep up with the latest virus' and malware.
2018-06-1523 min
KnowTechTalkEp. 3 - How To Identify Problems In Your Computer Network with Matthew Koenig From Rapid Fire ToolsEveryone wants their computers to work, and more often than not we don’t really “how” it all works, except when it breaks or you are looking at cutting back on expenses. Today's show Barb Paluszkiewicz interviews Matthew Koenig from Rapid Fire Tools. Mathew is the Director of North American Sales for RapidFire Tools. He travels educating IT consultants and MSP’s companies about the different network assessment and scanning tools used to identify why companies are having the problems that they do and what the techs need to do to fix the problem.
2018-06-1519 min
KnowTechTalkEp. 2 - All About Dark Web Monitoring And Identity Theft with Kevin Lancaster From ID AgentSmall and mid-sized businesses are experiencing high levels of risk of breach, with so many web-based platforms like HubSpot, LinkedIn, Smart home platforms, and so many more, it is typical for most of us to create logins to these with our business email address. So when an employee uses the same password for business and personal or mixes their business email with their personal lives how does that impact your business? We have a great show lined up today and we have Kevin Lancaster CEO of ID Agent. Kevin Lancaster is the CEO and Co-founder of ID Age...
2018-06-1532 min
KnowTechTalkEp. 1 - How To Keep All Your Data Safe & Secure That's Stored Everywhere with Rob Rae From DattoHey Folks! Welcome to Know Tech Talk with Barb. Tips, Advice and Consulting for your Business’s IT. There is more data stored on cell phones and computers than ever before and the data is much more important than it used to be. How do you keep it all safe, especially when you can lose it all in a click? We have a great show lined up today and we have Rob Rae from Datto. Rob is the VP of business development at Datto, he is a Mississauga Native and now travels the world on behalf of Datto...
2018-06-1124 min