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Ben Duncombe: Salesforce
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Talent Hub Talk
Part 2: Unlocking the future of AI: insights from John Cosgrove
In this week’s episode of Talent Hub Talk, we have part two of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx. In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent. If you missed the first part of this chat, make su...
2025-07-29
31 min
Talent Hub Talk
Part 1: Unlocking the future of AI: insights from John Cosgrove
In this week’s episode of Talent Hub Talk, we have part one of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx. In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent. Make sure you tune in next week for part 2!
2025-07-22
46 min
Talent Hub Talk
How AI is transforming the Salesforce landscape with Amit Choudhary
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Amit Choudhary, Founder and CEO of GetGenerative.ai, who shares his extensive journey through the Salesforce ecosystem, detailing his entrepreneurial ventures and the evolution of his businesses. He discusses the impact of AI on consulting, the future of Salesforce, and the implications for the job market. Amit emphasises the need for professionals to adapt to an AI-first mindset and the importance of rethinking traditional consulting practices. He also highlights the potential for increased productivity and efficiency through AI integration, while acknowledging the challenges and fear...
2025-07-15
34 min
Talent Hub Talk
Analysis of the ANZ Salesforce Market in Q2 2025
In today’s episode, Ben summarises the second quarter of 2025, the pace of market activity and the volume of advertised roles. He discusses the differences between the Australian and New Zealand markets in this quarter, who he believes is hiring in volume at the moment, and what the market sentiment looks like as we head into Q3. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ ...
2025-07-08
03 min
Talent Hub Talk
Building a native AI Salesforce consulting business with Chris Nugent and Clancy Brodrick
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Chris Nugent and Clancy Brodrick, who discuss their backgrounds, the formation of their consulting firm We Lead Out, and the impact of AI on the consulting industry. They explore how their experiences shaped their approach to consulting, the importance of adaptability, and the role of AI in streamlining processes. The discussion also touches on the future of consulting skills and the evolving landscape of recruitment in an AI-driven world. In this conversation, Chris and Clancy discuss the evolution of System Partners, and the...
2025-07-01
42 min
Talent Hub Talk
The critical role of change management within the Salesforce ecosystem with Dan Godden
In this conversation, Dan Godden shares his unique journey into the Salesforce ecosystem, transitioning from a primary school teacher and pastor to a change management specialist. He discusses the importance of change management in technology adoption, the challenges faced in the Salesforce ecosystem, and the common pitfalls that lead to poor user adoption. Dan emphasises the need for a people-centric approach in technology implementations and the significance of understanding user resistance to change. He also shares horror stories of failed adoptions and highlights the importance of building trust and communication during digital transformations. Dan Godden...
2025-06-24
44 min
Talent Hub Talk
The future of Salesforce Security in the age of AI with Alice Jessop
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Alice Jessop, a Technical Program Manager and the author of Salesforce Security, An Admins Guide. In the conversation we cover Alice's early career, how she found her way into Salesforce, career pivots she made to move out of Salesforce, what brought her back and how she came to be a Salesforce security specialist. We then look at some practical tips for existing and new Salesforce Orgs, explore the Principle of Least Privilege, discuss how AI changes things and also...
2025-06-10
27 min
Talent Hub Talk
The ANZ Salesforce Manager's Survey 2025: Insights (PART 2) with Ben Duncombe
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey. Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2025-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes it means and why. He also shares how it compares to what he's seeing on the ground daily. We look at what Salesforce managers look for when making new hires...
2025-05-27
18 min
Talent Hub Talk
The ANZ Salesforce Talent Survey 2025: Insights (PART 1) with Ben Duncombe
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by Part 2 next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2025-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a...
2025-05-13
37 min
Talent Hub Talk
Analysis of the ANZ Salesforce Market in Q1 2025
In today’s episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q2. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Tw...
2025-04-08
06 min
Talent Hub Talk
Establishing a Center of Excellence when managing a giant Salesforce environment with Param Singh
In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post. Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products. Finally, we discuss how Param's passion for meditation helps him in his day-to-day job. You can connect with Param on his Li...
2025-03-25
30 min
Talent Hub Talk
From sales leader to Salesforce consulting partner co-owner with Michael Sullivan
In this week’s Talent Hub Talk podcast episode, we’re joined by Michael Sullivan or Sully, as he is widely known across the Salesforce ecosystem. Sully is the Chief Growth Officer and co-owner of Think Beyond, an Australian-based Salesforce partner. Through the episode, Sully shares his career journey, how he ended up in sales and how he found his way into the Salesforce ecosystem. Having spent several years working at Salesforce, Sully explains what made working for the business so great and how he developed his sales and leadership skills. Sully then explains why...
2025-03-11
48 min
Talent Hub Talk
Reflecting on the first year of business with Salesforce product company owner, Matt Robison
Welcome to the 250th episode of the podcast! In this week’s episode of Talent Hub Talk, we catch up with Matt Robison, who reflects on his journey over the past year with Lightbox Logic. We discuss the milestones achieved, the challenges faced in the first year of business, and the importance of working on the business rather than just in it. Matt shares insights on sales metrics, the significance of staying relevant in the Salesforce ecosystem, and the complexities of the sales cycle. He also reflects on the importance of maintaining social connections while wo...
2025-02-11
32 min
Talent Hub Talk
The power of partnership: insights on founding a Salesforce digital transformation Consulting company, with carbonx
In this week’s episode of Talent Hub Talk, the three Founders of carbonx discuss their journey from the Salesforce ecosystem to launching their own consulting firm. Ian Calpin, Vladimir Silak and Rich Wright explore the challenges and opportunities in the market, emphasising the importance of aligning visions, defining roles, and differentiating themselves in a crowded space. The discussion highlights their unique approach to delivering value to clients, focusing on education and empowerment rather than traditional consulting methods. In this conversation, Ian, Rich and Vlad discuss their transition from being part of a vendor ecosystem to...
2025-01-28
42 min
Talent Hub Talk
How is the ANZ Salesforce market shaping up for 2025?
Happy New Year and welcome back to the podcast! In this week’s episode of Talent Hub Talk, Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies. He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more permanent roles. Ben also explains the importance of upskilling and adapting to market changes as 2025 kicks off, and how you can be best placed in your own Salesforce career with th...
2025-01-14
05 min
Talent Hub Talk
From DJ to Salesforce Marketing Capability Lead and the value of the Golden Triangle Framework with Kei Lee
In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting. He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success. Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service. Make sure you’re following Kai here: https://www.linkedin.com/in/kei-lee/ You can find...
2024-12-10
29 min
Talent Hub Talk
Writing The Software Architect's Edge, explaining the seven mission-critical skills needed to become the next tech Superstar, and thoughts on emerging AI with Sebastian Wagner
In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from. If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The Software Architect's Edge and shares insight into the Seven Mission-Critical Skills Needed to Become the Next Tech Superstar. You can find Seb on LinkedIn here: https://www.linkedin.com/in/se6wagner/ And of...
2024-11-26
37 min
Talent Hub Talk
Summary of the ANZ Salesforce Salary Survey Results 2024
In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand here: https://talent-hub.com.au/2024-anz-salary-results-survey/ We hope you enjoy the episode!
2024-11-19
17 min
Talent Hub Talk
Naomi Aldred on her journey to leadership, Salesforce in South East Asia, being vulnerable and creating opportunities for the d/Deaf and hard of hearing (HoH) community
In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia. Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increased need for cross-cloud expertise, what she does in her current role, the people she leads, the countries they cover, and how doing business differs from country to country. Naomi then shares insight on becoming an active member of the d...
2024-11-05
49 min
Talent Hub Talk
Analysis of the ANZ Salesforce Market in Q3 2024
In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Tw...
2024-10-22
10 min
Talent Hub Talk
The journey to CTA and applying concepts from the Review Board going forward with Svet Voloshin
In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US. Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into an Architect role. Svet talks about learning how to fail and fail fast, how he chose different roles to help him progress towards his goal and how his CTA journey evolved. You can find...
2024-10-08
56 min
Talent Hub Talk
The future of Consulting: AI and beyond with Reid Meldrum
In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner. He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the significance of building a strong company culture. Reid also delves into the complexities of managing client relationships, navigating acquisitions, and the impact of AI on professional services. Reid concludes with insights on personal growth and future plans. You can find Reid...
2024-09-24
1h 01
Talent Hub Talk
Tips on how to approach a Salesforce job search in the current climate with Ben Duncombe
In this week’s episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem. He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing skills, and researching and role-playing before interviews. Ben also highlights the value of building and engaging with the Salesforce community and using social media to showcase learning and upskilling journeys. You can find mor...
2024-09-10
15 min
Talent Hub Talk
How businesses need to evolve for the future, and navigate AI to deliver a connected customer experience with Chad Lieberman
In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture. Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer. Chad talks through some of the biggest challenges he has faced over the years, how he approaches mastering new technologies and what some of the latest technologies that are really exciting him are. We talk Data and AI, why some companies are still failing to deliver a connected customer experience, how humans...
2024-08-27
43 min
Talent Hub Talk
Streamlining e-commerce through the use of Salesforce integration with Mikel Lindsaar
In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer. Mikel talks through the decision to stop doing implementations themselves and to go with a partner-led implementation model as well as the challenges of standing that up alongside their certification program. Mikel gives insight into what the product is, who it is for, and how co...
2024-08-13
42 min
Talent Hub Talk
A spotlight on Sales Cloud success: Kerry Townsend's journey from Mechanical Engineer to Salesforce expert and author of the Sales Cloud Implementation Handbook
In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook. In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as well as top tips for Sales Cloud implementation success. Make sure you’re following her on LinkedIn here: https://www.linkedin.com/in/kerrytownsend1/ You...
2024-07-30
1h 00
Talent Hub Talk
Analysis of the ANZ Salesforce Market in Q2 2024
In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q3. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/Tale...
2024-07-17
06 min
Talent Hub Talk
A spotlight on CPQ and Salesforce Industries with Michal Komarzynski
In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies. He shares his experience working in different countries and the cultural differences he encountered. Michal also talks about the evolution of Salesforce Industries and the reception it has received in the ecosystem. He explains the concept of subscription models and how they are becoming more common in various industries. Michal provides insights into Sa...
2024-07-02
34 min
Talent Hub Talk
Potential red flags for Salesforce hiring managers with Ben Duncombe
In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further. He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also addresses the issue of candidates fabricating their experience and provides several red flags for hiring managers to watch out for, such as certifications that cannot be verified, inconsistencies in the use of Salesforce products, and roles which might not make sense for one reason or another.
2024-06-18
20 min
Talent Hub Talk
The ANZ Salesforce Manager's Survey 2024: Insights (PART 2) with Ben Duncombe
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce managers look for in their new hires, what they're currently finding challenging, an...
2024-06-04
16 min
Talent Hub Talk
The ANZ Salesforce Talent Survey 2024: Insights (PART 1) with Ben Duncombe
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look f...
2024-05-21
25 min
Talent Hub Talk
Transitioning from Developer to Salesforce CTA: A mindset shift and the power of a study group with Vipul Jain
In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia. Vipul shares with us why he wanted to be a Salesforce CTA and how that journey played out for him, how he had to learn to be a better storyteller and lastly, he details the lessons that he too...
2024-05-07
39 min
Talent Hub Talk
Building and launching a product, overcoming challenges during development, and wearing multiple hats as a business owner, with Matt Robison
In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what the AppExchange process was like,and tips he would share with others looking to build a product. Make sure you’re following Matt on LinkedIn here: htt...
2024-04-23
41 min
Talent Hub Talk
Analysis of the ANZ Salesforce Market in Q1 2024
In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes. We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which Salesforce skills, in particular, are most in demand as we head into Q2. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/com...
2024-04-09
08 min
Talent Hub Talk
Creating exceptional user experiences through front-end development in Salesforce with Nikhil Karkra
In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development. Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive and accessible designs. He highlights the evolution of front-end development in Salesforce, from the Aura framework to Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Nikhil emphasises the importance of HTML, CSS...
2024-03-26
21 min
Talent Hub Talk
The impact of AI on Salesforce delivery and the role of Consultants in the AI era with Andy Forbes and Joseph Kubon
In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder. They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, an...
2024-02-27
38 min
Talent Hub Talk
The career transition from Pediatric ICU Nurse to Salesforce Healthcare Specialist with Eduardo Ferrao
In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space. Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Heal...
2024-02-20
41 min
Talent Hub Talk
The art of Business Analysis and the Salesforce Business Analyst role with Jennifer Tai
In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years. In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving role of a Business Analyst and the importance of being solution-agnostic. Jen emphasizes the need for curiosity, people skills, and continuous learning in the role. She also explores the differences between a Functional Consultant and a Business Analyst, highlighting the imp...
2024-02-07
29 min
Talent Hub Talk
Analysis of the ANZ Salesforce market in Q4 2023
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year. He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be. We look at what has been key to hiring successfully, and how the Salesforce contract market in particular has been tracking. We share which skillsets have proven to be the most challenging to source and hire for, his fo...
2024-01-09
05 min
Talent Hub Talk
Talent Hub Talk- Highlights of 2023
In today's episode, we look back on some of the highlights from 2023. Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have. Follow us into the new year: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal
2024-01-03
12 min
Talent Hub Talk
Becoming one of the earliest Salesforce CTAs in the world and understanding the need for vertical CRMs for regulated industries in the coming years with Sohail Sikora
This week on the Talent Hub Talk we’re joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies. In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his own CTA experience was like. He describes what he saw in the very best Salesforce professionals he worked with when he was the Vice President and Services Lead, a role that saw him oversee hundreds of Salesforce sp...
2023-12-19
44 min
Talent Hub Talk
From Salesforce Consultant to Managing Director at a Global Salesforce Partner, with Matt Chambers
In today's episode of Talent Hub Talk, we’re joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation. During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and everything in between. We delve into the world of services, sales, specialisms, selling to Senior Executives, plus the differences between product and services sales. We also look at the importance of having Salesforce product knowledge in a sales role. Fi...
2023-12-12
32 min
Talent Hub Talk
How will Salesforce Flow impact the role of Salesforce Developers and Administrators in the future, and is learning Apex for everyone, with Igor Kudryk
In today's episode, we’re joined by Igor Kudryk - the Founder of Cloud Prism, which is a business focused on teaching Salesforce Administrators how to code. Igor explains when he first became interested in programming, how he learned to code, and how he found studying Computer Science. Igor initially focused on Java and spent a period working with JavaScript, and he explains how this benefited him when he first came to work with Salesforce. We discuss front and backend development and ponder whether Salesforce Developers should specialise or be full stack. Igor ex...
2023-12-05
44 min
Talent Hub Talk
Jakub Stefaniak on building successful applications for the Salesforce AppExchange
In today's episode, we welcome back Jakub Stefaniak, Salesforce CTA and now-published author. We discuss Jakub's new book, the Salesforce AppExchange Success Blueprint, and Jakub shares years of knowledge on building successful applications for the Salesforce AppExchange.
2023-11-27
29 min
Talent Hub Talk
Chad Dorshorst on his career journey from Higher Education to becoming a Salesforce Higher Education SME
In today's episode, we are delighted to be joined by Chad Dorshorst, a Salesforce Higher Education SME and Senior Director for Redpath Consulting. Chad talks through his early career in higher education and how he first came across the Salesforce platform. He shares how the Salesforce platform was able to solve challenges he was facing in his role and how he invested time and effort into expanding his knowledge as well as opportunities to use the platform. Chad explains how his domain knowledge in education set him up for success when he moved into a...
2023-11-21
24 min
Talent Hub Talk
Summary of the ANZ Salesforce Salary Survey Results 2023
In today's episode, Ben runs through a summary of our 2023 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand! We hope you enjoy the episode!
2023-11-07
26 min
Talent Hub Talk
2023 ANZ Salesforce Salary Survey Release
In today's episode, Ben runs through the release of our 2023 ANZ Salesforce Salary Survey results. He explains why we first wanted to do a Salesforce salary survey, why it has taken time to get the final results out there, who the results are for, and what you should do with them.
2023-10-31
05 min
Talent Hub Talk
Jonathan Fox on transitioning from a military career and a non-technical background, to Salesforce Technical Architect
In this week’s episode, we’re joined by Jonathan Fox, a Salesforce Technical Architect and Golden Hoodie recipient based in the UK. We discussed how he has found success in the Salesforce ecosystem having transitioned from a career in the military in 2019, and his journey coming from a completely non-technical background. He shares tips and advice on how he became a Salesforce Developer, how he worked for Salesforce as a Solution Engineer, and now works as a Technical Architect. This chat with Jonathan is full of useful advice as well as inspiration for...
2023-10-24
33 min
Talent Hub Talk
Mike Wheeler on the future of the Salesforce Administrator role
In this week's episode, we're joined by Mike Wheeler, a previous guest who we've invited back to explore how he has seen the Salesforce Administrator role change and develop in the past and how he expects it to change in the future. Mike shares some really interesting thoughts and insight around how he sees the Salesforce platform evolving, how AI can make an impact on the different Salesforce roles, and his take on some of the announcements that came out of Dreamforce. Make sure you check out Mike's courses by clicking here! We...
2023-10-17
24 min
Talent Hub Talk
Ben Duncombe on if Salesforce contracting could be right for you
In this week's episode, we cover everything you need to know about Salesforce contracting, how to find and secure opportunities, how to get set up, and how to make yourself marketable.
2023-10-10
18 min
Talent Hub Talk
Stephen Church on Salesforce Flows
In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow. We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he came across Salesforce flows, how he got comfortable building the automations and shares some best practice around building flows, different considerations, the different types of flows that are available, and how other people can get comfortable building...
2023-10-03
36 min
Talent Hub Talk
Analysis of the ANZ Salesforce market in Q3 2023
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023. He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!
2023-09-26
14 min
Talent Hub Talk
Julian Joseph on the DevOps space for both technical and non-technical Salesforce professionals
In this week's episode, we’re joined by Julian Joseph, a lead Salesforce DevOps Engineer. Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion for automation eventually led him from testing into DevOps and whether this is a jump that many people make. DevOps is often seen as technical, so Julian explains the skill sets required to work in this space, and shares so...
2023-09-19
41 min
Talent Hub Talk
Ben Duncombe on common Salesforce interview mistakes
In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them! Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers to steer you in the right direction - we hope you enjoy the episode!
2023-09-05
14 min
Talent Hub Talk
Grant Ongstad on ensuring your Salesforce org is optimized to its full potential
This week on the Talent Hub Talk, we’re joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn. In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce consulting space, and what he recommends non-technical people learn or focus on if they're looking for a Salesforce career. Grant shares why he spends a lot of time fixing Salesforce orgs, what he looks for wh...
2023-08-29
27 min
Talent Hub Talk
Michael Aird on effective Salesforce program and team management
This week we’re joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to the technology a project or program manager needs to be, details what a program manager is really responsible for, and provides some insight into his ways of leading and his approach to managing people. We hope yo...
2023-08-22
38 min
Talent Hub Talk
Adrian Vogt and John Arnold on the rise of Salesforce managed services
In today's episode, we’re joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners. You can find both Adrian and John on their LinkedIn pages! We hope that you enjoy the episode!
2023-08-15
32 min
Talent Hub Talk
Kristian Jørgensen on the best approach to ensure Salesforce project success
In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook. We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he decided to move into a Salesforce role full-time, and how he progressed from Functional Consultant to Solution Architect. Kristian explains what he noticed about Salesforce projects that led him to write the End-to-End Implementation Handbook, what some of the key upf...
2023-08-08
33 min
Talent Hub Talk
Ben Duncombe on effective questions you could ask for Salesforce job interview success
In today’s episode of Talent Hub Talk, Ben Duncombe shares some tips around asking questions in your Salesforce interview from a job seeker's perspective. This is your opportunity at the end of an interview or throughout it to ascertain whether this is really the right environment, role, and team for you. They also convey to the hiring manager that you’re interested, have a natural curiosity, and have prepared for your interview with them. We give you some ideas of useful questions to ask, and why. We hope you find this episode usef...
2023-08-01
15 min
Talent Hub Talk
Alexander Lapa on living the solo Salesforce consulting and Digital Nomad life
In today's episode, we are joined by Alexander Lapa, Founder of Dryad Consulting and Salesforce Architect. Alex shares insight into what first attracted him to a flourishing career in IT, before taking two years out to travel the world. We find out why Alex chose to focus on Salesforce and not-for-profits on his return to Canada and how he structured his business as a successful solo Salesforce Consultant. Alex talks about how he splits his time in Canada and Spain living the digital nomad life, and how he shares with customers his ways of working.
2023-07-25
30 min
Talent Hub Talk
Lars Malmqvist on scaling a business, becoming a CTA and a published author
In today's episode, we’re joined by Lars Malmqvist, Salesforce CTA, and twice-published author. We cover a breadth of topics in this episode, including his passion for studying, his career through consulting, launching and scaling a Salesforce services business that became a product business, becoming a CTA, writing to Salesforce books, and much, much more. Lars blew us away with all that he has achieved in his career and we genuinely question when he finds time to sleep. A really, really interesting episode and we hope you enjoy it! You can follow Lars Malmqvist on hi...
2023-07-18
44 min
Talent Hub Talk
Analysis of the ANZ Salesforce market in Q2 2023
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, April to June 2023. He touches on vacancy volumes, redundancies, job applicant numbers, managed services offerings, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode.
2023-07-11
10 min
Talent Hub Talk
Sandhya Mangrulkar on becoming a Salesforce CTA as a Presales Architect
In today’s episode of the Talent Hub Talk, we’re joined by Sandhya Mangrulkar, Senior Manager and Salesforce CTA. Sandhya shares the details of her early career, how she came to work with Salesforce, and what she has seen to be the differences between working both onshore and offshore. She talks through her different Salesforce roles and how she had focused on certain products and industries before finding her way into the pre-sales space. Sandhya explains the benefits and drawbacks of working in a pre-sales role when it comes to attempting the CTA. She expl...
2023-07-04
41 min
Talent Hub Talk
Mark Good on the world of Salesforce AI
In today's episode, we’re joined by Mark Good, AI expert and Founder of AI Force Training. Mark provides fascinating insights into the world of AI and explains how Salesforce professionals are currently using GPT tools and where opportunities exist for future transformation. He talks us through some of the key points from the Salesforce AI Day and shares the vision of his company, AI Force. We learned a lot from this conversation with Mark, including the best ways to approach interacting with Chat GPT, and we hope you get as much from the conversation as...
2023-06-27
38 min
Talent Hub Talk
Waruna Buwaneka on stepping into an Enterprise Architect role as a Salesforce CTA
In today's episode, we're joined by Waruna Buwaneka, a Salesforce CTA and Enterprise Architect. Waruna talks us through his education and early career, including his initial exposure to consulting and some of his early lessons. We discuss what Waruna learned from working in a family-run business for several years and how he had a varied and broad role when he returned into the consulting world, and why this was beneficial. Waruna explains why he wanted to pursue the CTA and what gaps he identified that he had when he started the journey. He shares how h...
2023-06-20
26 min
Talent Hub Talk
Chris Pearson on leading Salesforce teams and managing large environments
In today's episode, we are delighted to be joined by Chris Pearson, an Enterprise CRM Applications Director. Chris talks us through his early career, how he came to work with the Salesforce platform, and what the transition into leadership was like for him. We discuss the importance of still staying close to the technology as your responsibilities and teams grow, and what changes when you manage bigger and bigger environments. Chris provides some tips on what a Salesforce Leader can do to make a quick impact when joining a new business, how he approaches building...
2023-06-13
36 min
Talent Hub Talk
MARKET UPDATE: Chris Hopper and Ben Duncombe on the Salesforce market in 2023
In today's episode, we catch up with long-term Talent Hub friend, USA-based Salesforce Recruiter, Christopher Hopper, for a chat about Salesforce recruiting in the current market. We look at both the USA and ANZ markets and delve into topics such as what’s happening with Salesforce salaries, the current timeframes to fill Salesforce roles, and whether there is a demand for industry-specific product knowledge. We regularly catch up with Chris on the podcast as he's a popular voice with our listeners and it’s useful to cross-reference the US and ANZ markets. There are several prev...
2023-06-06
28 min
Talent Hub Talk
Ben Duncombe on the most common ANZ Salesforce market questions in 2023
In today's episode, Ben answers the questions he's asked most frequently, such as is there currently an oversupply of available candidates? Are companies offering employer-sponsored visas for overseas applicants? And what exactly is a "hidden" job market? We hope you find this insight useful and that you enjoy the episode!
2023-05-30
11 min
Talent Hub Talk
Martin Vyskocil on being immersed in the CTA journey for over 2 years and the challenge of maintaining peak performance
In today's episode, we’re joined by Martin Vyskocil, a Salesforce CTA and Associate Partner at IBM in the UK. Martin talks us through his early career, how he came from a non-I.T. background initially and explains how working in different sales support manager roles has actually benefited him in his Salesforce career. Martin explains how he first came to work in I.T., why he felt the company gave him the opportunity to take on a leadership role at the time, and what he first made of Salesforce when his company moved to the platform fr...
2023-05-23
31 min
Talent Hub Talk
Anita Hedges on how Salesforce is able to drive sustainability and a spotlight on Net Zero Cloud
In today's episode of Talent Hub Talk, we’re joined by Anita Hedges, Social Impact Lead for Merkle in New Zealand. Anita provides insight into her early career, how she came to work with Salesforce, and what she had initially focused on. We discuss how she came to focus on sustainability before stepping into the Social Impact Lead role and why this was important to her. Anita talks us through Net Zero Cloud, what it is, and how it can be used, as well as how she sees the market growing in this space. As pa...
2023-05-16
20 min
Talent Hub Talk
Srini Munagavalasa and a deep dive into the Salesforce Business Analyst role
In today's episode, we're joined by Srini Munagavalasa, a Vice President for the Salesforce COE at MUFG Financials and the author of the Salesforce Business Analyst Handbook. Through the episode, we discuss how Srini moved into customer-facing business engagement roles, having started his career as a Developer in SAP. We look at what has made him passionate about the role of a Business Analyst, who in the Salesforce team he feels needs Business Analysis skills, and how he differentiates between a Business Analyst and a Functional Consultant. We discuss key factors to successful Salesforce projects...
2023-05-09
37 min
Talent Hub Talk
Ben Duncombe on the ANZ Salesforce Manager Survey 2023: Insights (PART 2)
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. Click here to download your copy of the ANZ Salesforce Market Survey! In this podcast episode, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce managers are prioritising when making new hires, how many expect to expand their teams in the next 12 months...
2023-05-02
10 min
Talent Hub Talk
Ben Duncombe on the ANZ Salesforce Talent Survey 2023: Insights (PART 1)
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next week, where we bring you insights from Salesforce managers. Click and download your copy of the ANZ Salesforce Market Survey! In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, where...
2023-04-25
15 min
Talent Hub Talk
Anand Narasimhan on his journey of becoming the 11th CTA globally and where he sees opportunity in the world of A.I and internal collaboration
In today's episode of Talent Hub Talk, we’re joined by Anand Narasimhan, the CTO at S-DOCS with 15 years of experience previously working for Salesforce. He was the 11th person to become a Salesforce CTA globally and has sat as a judge on numerous CTA Review Boards, including being involved in judging the first 10 CTAs ever to pass. Anand shares his insights into how he first came to work in the Salesforce ecosystem, and we dive into topics such as A.I. and how he sees tools like ChatGPT and EinsteinGPT being used in enterprise....
2023-04-18
39 min
Talent Hub Talk
Wendy Zveglic on embracing career transitions, the value of domain expertise and the art of leadership
In today's episode of the Talent Hub Talk, we are delighted to be joined by Wendy Zveglic, a Senior Manager of Solution Engineering at Salesforce. Wendy talks us through how and why she transitioned from a successful career in finance to becoming a Solution Engineer at Salesforce, without prior experience in an IT role. She explains what the first few months were like, what she felt Salesforce saw in her, and what made her different in the ways she was able to add value to her customers. Having progressed to leading teams of Solution Engineers...
2023-04-11
31 min
Talent Hub Talk
David Sinclair on how product businesses can maximise their potential and the emergence of the CRO role
In today's episode of the Talent Hub Talk, we are delighted to be joined by David Sinclair, Founder of CROxCRM, who has a wealth of experience in the Salesforce ISV space, and is currently helping product businesses holistically maximise their potential. Through the episode, David provides insight into his early career and when he was first exposed to the ISV model, plus how he's seen other technology's ISV growth in comparison to that of Salesforce. We discuss the key to success of those who have scaled their businesses successfully on the AppExchange, how companies can...
2023-04-04
35 min
Talent Hub Talk
Jordan Baucke’s journey from hardcore Developer to enterprise Technical Architect and aspiring CTA
In today's episode, we are delighted to be joined by Jordan Baucke, a Salesforce Technical Architect based in Denver. Jordan explains how he first came across Salesforce in 2008, what interested him about opportunities in the ecosystem back then and why he has always found his way back to Salesforce after running his own startups or venturing into the world of Crypto. Jordan talks through the differences between working in the startup world and the enterprise space, but also the similarities and how he has brought lessons from his start-up days into his current role as...
2023-03-28
46 min
Talent Hub Talk
Analysis of the ANZ Salesforce market in Q1 2023
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, January to March 2023. He touches on the contract space, the impact he has seen on the market following pockets of redundancies made within the quarter, how consultancies are currently hiring for projects, and how Salesforce salaries are tracking Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode.
2023-03-21
14 min
Talent Hub Talk
Neha Nagori on her journey from Tester to Salesforce CTA
In today's episode of the Talent Hub Talk, we are delighted to be joined by Neha Nagori, a Salesforce CTA based in Dubai. Through the episode, Neha provides insight into her education and how she was assigned to a Testing role when she moved into the workforce, which made her consider moving overseas for further study and to retrain. Neha shares how she did find her way into a Salesforce Developer role and how she grasped the opportunity and hasn't looked back. She talks about the importance of taking on uncomfortable challenges, how she personally approaches learning...
2023-03-14
27 min
Talent Hub Talk
Christopher Hickman and Tiffany Devlin-Drye on the power of mentoring in the Salesforce ecosystem
In today's episode, we are excited to be joined by Christopher Hickman and Tiffany Devlin-Drye to discuss the power of being and having a mentor in the Salesforce ecosystem. Chris and Tiffany are both working as Solution Architects and have deep expertise in CPQ. Through the episode, we discuss how they first came in contact, what made Tiffany stand out to Chris, as someone he wanted to invest time and energy in helping on her career journey, as well as what Chris' time and guidance meant to Tiffany at the time. We look at how...
2023-03-07
27 min
Talent Hub Talk
Joey Chan on hyper automation, entrepreneurship and providing value
In today's episode, we are delighted to be joined by Joey Chan, Salesforce MVP and the Founder of Cloud Jedi. Joey shares what first interested him in a career in IT, how he got started in the Salesforce ecosystem, and what encouraged him to start his own business only one year into his full-time working life. We discuss the Salesforce ecosystem in the Philippines, how he differentiates his business from others, and what he looks for in new team members to ensure that Cloud Jedi are quality focussed and keep customers coming back for more.
2023-02-28
30 min
Talent Hub Talk
Emily McCowan on what needs to align for your journey to CTA
In today's episode, we are delighted to welcome back Emily McCowan, Salesforce CTA and Public Sector Solutions Lead. Since the last time Emily was on the show, she has successfully passed the CTA review board, so we unpick her journey from the beginning to now. We look at the different roles Emily has held, why she has doubled down on working in the consulting space more recently, how her CTA journey took shape, and who has inspired her along the way. Emily talks candidly about the CTA not being a race, what needs...
2023-02-21
30 min
Talent Hub Talk
Sima Samara shares her inspiring story and explains what the Salesforce ecosystem means to her
In today's episode, we are excited to be joined by Sima Samara, Senior Salesforce Developer and the recipient of the Golden Hoodie at Dreamforce 2022. Sima shares her brave and inspiring story, from studying for 6 years to be a Pharmacist to arriving in the Netherlands as a Refugee and working as a Cleaner, before finding Blue Road Academy, where her Salesforce journey started. Sima talks us through what the Salesforce ecosystem means to her, what it was like being awarded the Golden Hoodie during the keynote with Marc Benioff, at Dreamforce 2022, and why she is so...
2023-02-14
19 min
Talent Hub Talk
Daniel Sanchez on the power of Slack
In today's episode, we are delighted to be joined by Daniel Sanchez, Co-Founder of 21b, a Slack Consulting business. Daniel talks us through his early career, his roles in the Salesforce ecosystem, where he first worked with Slack, and if he saw the Salesforce acquisition coming. Daniel shares where the idea for 21b came from and what he has seen post-acquisition that has encouraged him to build a consulting business focused on Slack. We discuss what a typical Slack project looks like, what skills are required to implement and support Slack, and what Daniel is...
2023-02-07
33 min
Talent Hub Talk
Nadina D. Lisbon on understanding your ”why” for the CTA journey and paving the way forward
In today's episode, I am delighted to be joined by Nadina D. Lisbon, a Salesforce CTA and Enterprise CRM Architect in the US. Nadina provides insight into why she pursued an education in IT, how she started her career with Salesforce and what some of her early practices were that set her up for success. We discuss certain career moves that Nadina has made and how she has been strategic with decisions to ensure she is moving towards long-term goals. Nadina explains when the CTA first became a goal for her, why it was important...
2023-01-31
34 min
Talent Hub Talk
Sam Hoult on his journey scaling Dataimporter and the story of the last 12 months
In today's episode, we welcome back Sam Hoult, the Founder of Dataimporter. Sam was on the show around 12 months ago, just as he was launching the product and before he had paying customers. We invited Sam back on the show to hear how the last 12 months have been, what he has learned, how the business has grown and his plans for the future. Sam is building the business in public, so we recommend following him on Linkedin and Twitter.
2023-01-24
22 min
Talent Hub Talk
Georgii Saveliev on Salesforce Industries and the benefit of having a specialisation
In today's episode, we are delighted to be joined by Georgii Saveliev, a Salesforce CTA and Specialist in Salesforce Industries, Communications Cloud. We discuss Georgii's initial interest in IT, how his Salesforce journey started and what excited him about the opportunity to join Vlocity back in 2018. Georgii passed the CTA review board while employed by Salesforce, but while specialising in Vlocity, so he explains if this specialisation was a help or a hindrance for his CTA goal at the time. Georgii provides an overview of Salesforce Industries, Omnistudio, the differences between Salesforce Revenue...
2023-01-17
39 min
Talent Hub Talk
How is the ANZ Salesforce market shaping up for 2023?
In today's episode, Ben shares some insight into how he sees things taking shape in the ANZ Salesforce market this year.
2023-01-10
11 min
Talent Hub Talk
Highlights from 2022 on Talent Hub Talk
In today's episode, we look back on some of the highlights from 2022. Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have. Topics discussed: (00:48) Entrepreneurial Spirit & Goal Setting; (06:31) Giving Back To The Community & Helping Others; (11:59) The Salesforce Community & Togetherness; (17:07) Mental Health & Maintaining a Worklife Balance; (22:07) Reactions to Passing the CTA Exam; (25:00)Tips for Success.
2023-01-03
30 min
Talent Hub Talk
A look back at the ANZ Salesforce market through 2022
In today's episode, Ben shares some insight into how he saw things play out in the ANZ Salesforce market through 2022.
2022-12-27
15 min
Talent Hub Talk
Cedric Savarese on building FormAssembly and how their relationship with Salesforce has evolved
In today's episode, we are delighted to be joined by Cedric Savarese, the Founder and CEO of FormAssembly. Having had FormAssembly as a Talent Hub Talk podcast sponsor, it was awesome to sit down and hear more about the origin and evolution of the business. Cedric shares where the idea came from, how they identified Salesforce as a partner, and how that relationship has evolved. Cedric also provides some insight into the current challenges that businesses are facing with data, and what the differences are between data ownership and data stewardship. Finally, Cedric t...
2022-12-20
23 min
Talent Hub Talk
Roman Gorbatov on his Salesforce journey and finishing the CTA review board at 5 a.m.
In today's episode, we are delighted to be joined by Roman Gorbatov, a Salesforce CTA and Principal Architect. Roman provides some insight into his early career and how he initially discovered the Salesforce ecosystem. Having joined his current company 11 years ago, Roman explains the different roles that he has taken on over that time and how and why he decided he wanted to focus on the Architect role. Roman spent his first few Salesforce years working on projects in Russia, so gives a glimpse into what it was like working there and what he noticed w...
2022-12-13
31 min
Talent Hub Talk
Arthur Backouche on breaking into the Salesforce Marketing Cloud market
In today's episode, we are delighted to be joined by Arthur Backouche, a Salesforce Marketing Cloud Consultant based in Sydney. Arthur talks about his early passion for start-ups and initial exposure to the world of programming and digital marketing. Arthur explains how he came to know of Salesforce, what interested him about moving into this ecosystem and what the limitations were with some of the other platforms he had worked with previously. Many hiring managers struggle to find Salesforce Marketing Cloud professionals, so Arthur gives his view on what skills and knowledge managers should look...
2022-12-06
26 min
Talent Hub Talk
Afreen Khan on the importance of strong personal and professional support systems on your CTA journey
In today's episode, we are delighted to be joined by Afreen Khan, a Salesforce CTA and Senior Manager with Accenture. Afreen explains why she decided to study Engineering and how she positioned herself to land a Java role when she joined her first company. Afreen talks about her experience of moving to Australia and struggling to find a Java role, which lead her to explore the Salesforce ecosystem. She explains what she first thought of the Salesforce platform and how she hoped her career would evolve after making the switch. Having spent her...
2022-11-29
24 min
Talent Hub Talk
Gregory Gifford on his Marketing Cloud journey and the power of the Salesforce community
In today's episode, we are delighted to be joined by Gregory Gifford, a Salesforce MVP and the author of Automating Salesforce Marketing Cloud. We explore Greg's early career aspirations, how he was first exposed to Marketing technology and how he has seen marketing automation evolve over the years. Greg talks about his initial experience with ExactTarget, how the platform has expanded since the Salesforce acquisition and when he first acknowledged the power of the Salesforce community. We look at the differences between working client and agency side, as well as discuss the skills...
2022-11-22
31 min
Talent Hub Talk
Christian Andrada on his journey from Java Developer to Salesforce CTA
In today's episode, we are delighted to be joined by Christian Andrada. Christian is a Salesforce CTA and the Head of Salesforce Advisory Services for CloudGaia in Barcelona. Christian started his career as a Java Developer, so we explore what attracted him to the Salesforce space, what experience he could lean on to make the transition and what he needed to learn. Christian has been with CloudGaia for over 6 years, so we discuss why he has stayed and how he has benefited from the consistency of working for one partner. Over the years Christian has...
2022-11-15
29 min
Talent Hub Talk
Wyan Carter on combining his passion for Not for Profits and Salesforce
In today's episode, we are delighted to be joined by Wyan Carter, the Founder of Salesforce Mentor and a Leader of the Melbourne Nonprofit User Group. Wyan is passionate about both Not for Profits and Salesforce, so we explore which passion came first and how he has been able to build a career combining the two. Wyan has worked for large and small Not for Profits, for Salesforce Consulting partners and now runs Salesforce Mentors, so he gives some insight into what makes the NFP space so unique, complex and rewarding. We discuss tips for...
2022-11-08
29 min
Talent Hub Talk
Pradeep Indiresh on pivoting his career to become a Salesforce CTA
In today's episode, we are delighted to be joined by Pradeep Indiresh, an Associate Partner with IBM and a Salesforce CTA. Pradeep started his career with Siebel but transitioned into Delivery and Engagement Management roles over time. He had exposure to Salesforce from a Delivery Management experience, but had not worked in a hands-on Salesforce role, nor had he worked as a Salesforce Architect when he decided he wanted to be a CTA. Pradeep talks us through his reasons for pursuing the CTA journey and how the journey played out. You can connect...
2022-11-01
25 min
Talent Hub Talk
Mitesh Mistry on the importance of having the right Salesforce Architect on a project, and what he looks for in aspiring Architects
In today's episode, we are delighted to be joined by Mitesh Mistry, a Salesforce CTA and the CTO for VRP Consulting. Mitesh has worked with Salesforce for around 14 years and has worked for large and small Salesforce partners, as well as directly with Salesforce for 3 years. He shares some insight into the different types of Salesforce Architect roles he has held, how working for Salesforce compares to working for a partner and why it is so important that a project has the right Architect. Mitesh talks about the CTA credential, how it is viewed in t...
2022-10-25
36 min
Talent Hub Talk
Suraj Sreekumar on helping customers succeed and giving back to aspiring Trailblazers
In today's episode, we are delighted to be joined by Suraj Sreekumar, a Senior Success Architect with Salesforce, specialising in Revenue Cloud. Suraj shares details on his early career and how his Salesforce journey started. We then explore the different hats he has worn and how being open to taking on different roles and responsibilities has been beneficial for his career. Having spent many years working for Salesforce partners, Suraj talks about his knowledge of the partner ecosystem and gives some insight on what he feels makes a great Consultant. Suraj also details how and...
2022-10-18
33 min