Shows
Podcast guest appearances. Richard Blank Costa Rica's Call CenterWhat The Why part of WTW Rewind Series with Barbara Anne. Season 3 Episode #4 with Richard Blank.This episode of “What The Why?!? originally aired on the RVN Television Network which is now KnetStream. While these shows are currently available on KnetStream, we are happy to share these edited versions of meaningful conversations for additional reflection and impact."What The Why?!?" hosted by Barbara Anne Gardenhire-Mills. It's a show where she interviews various leaders about their "why" – their purpose and what drives them.In our fourth season, our show features conversations with a wide variety of leaders from all walks of life about why they do what...
2025-08-2130 min
What does it take to build a successful BPO company? How successful are you with your agents?What The Why part of WTW Rewind Series with Barbara Anne. Season 3 Episode #4 with Richard Blank.This episode of “What The Why?!? originally aired on the RVN Television Network which is now KnetStream. While these shows are currently available on KnetStream, we are happy to share these edited versions of meaningful conversations for additional reflection and impact."What The Why?!?" hosted by Barbara Anne Gardenhire-Mills. It's a show where she interviews various leaders about their "why" – their purpose and what drives them.In our fourth season, our show features conversations with a wide variety of leaders from all walks of life about why they do what they do and how t...
2025-08-2130 min
Time to HireEp 21: Seasoned TA and RPO Leaders Share Insights From the New RPO Trends StudyIn this episode of the Time to Hire podcast, host Lamees Abourahma features an expert panel of TA and RPO leaders from the 2024 Annual RPOA Conference. The panelists discuss key findings from the latest RPO Trends Study. Ben Eubanks, Senior Analyst at Lighthouse Research and Advisory, moderated. The panel shares how RPO providers help companies use AI, improve their brand, and hire better. The panelists also give tips on making a strong case for RPO services and on urgent hiring needs. By listening, talent professionals can learn new strategies to improve recruiting, boost their employer brand, and...
2025-01-2442 min
Time to HireEp 1: Recruiting in Times of LayoffsIn this episode, Lamees Abourahma is joined by Trent Cotton, Vice President of talent and culture at HatchWorks, Kelly Berlage, Vice President of global talent acquisition at Lineage Logistics, Rob Navarette, Global Head of global service delivery, recruitment and transformation, technology and operations for WTW, and Zach Chertok, workforce analyst for IDC, to explore how employers can best navigate current hiring challenges and understand the benefits of recruitment process outsourcing(RPO).Intro: [00:00]Topic #1: Trent, Rob, and Kelly Describe Their Current Scope of Annual Hiring [4:50]Topic #2: Zach Describes The Research Done at IDC [8:46]
2023-06-1655 min
Benefits, with Purpose!Co-fiduciary arrangements: The next frontier of pension outsourcingCo-fiduciary arrangements within defined benefit pension plan administration has become an increasing trend for employers. Why? Our experts explain how outsourcing these responsibilities and liabilities to a third-party brings significant value, providing risk mitigation, enhanced compliance results, and more.
2021-02-0336 min