Shows
Telaid Tech Connect10 Principles of High Productivity RetailingToday we’re speaking with Jim Inglis, a 60-year home center industry veteran, executive, and author. In part two of this podcast series, we explore the ten principles of high productivity retailing gleaned from Jim’s time with The Home Depot and his tenured career. Jim shares insights about how building brand, customer loyalty, trust and culture is critical for success in retail. IN THIS EPISODE: [01:45] What are the 10 principles of high productivity retailing? [09:27] How has the digital revolution impacted brand and customer loyalty and what's that interplay? [12:45] Where do you think the imp...2022-05-1733 min
Telaid Tech ConnectBleeding Orange Culture and The Home Depot’s Success Story With Jim InglisToday we’re speaking with Jim Inglis, a 60-year home center industry veteran, executive and author. In this episode, we explore the story of how The Home Depot grew from its first few stores in 1979 to become the largest home improvement retailer in the world. Jim shares insights about how the Bleeding Orange Culture practices of empowering teams, delighting customers and embracing change led to The Home Depot’s success. IN THIS EPISODE: [03:00] What was the market opportunity in the home center space and why was this market ready for The Home Depot? ...2022-05-0331 min