Shows
Relationships at Work - the leadership podcast helping you build workplace connection, improve culture, and avoid blind spots.What Leaders Need to Know About Managing Subcultures w/ Beverly HathornIn this episode of Relationships at Work, Russel chats with HR professional and consultant Beverly Hathorn on managing and aligning subcultures in the workplace.She shares her thoughts, stories and experiences with...Subculture dynamics.Executive engagement with various work cultures.The importance of customizing engagement.Alignment and adaptability of subcultures.How mentorship can help with rigid subcultures.Effective and personalized communication benefitsAnd connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok...
2024-05-2146 min
Audacious Moves to A BILLIONHow To Grow Your Business To a BILLION“Roy’s latest book, ‘The Audacious ‘Unheard-Of Ways I Took a Startup to A BILLION IN SALES,’ provides his simple proven methods to ‘kill it’ in business and have a remarkable career.In this episode, Roy helps us understand what it takes to build teams that grow our business. He is devoted to inspiring leaders, entrepreneurs, and organizations to stand apart from the average boring crowd and achieve their true potential.Listen in as Roy delivers valuable nuggets to help us create stronger, more efficient teams.This discussion was a real eye-opener and offered benefi...
2024-05-1338 min
Teambuilding CulturesImproving Employee Engagement with Eric StoneEric Stone enjoyed an influential twenty-six-year career at the iconic rental car company Enterprise Holdings, where he quickly became one of the most decorated Regional Vice Presidents in the company’s history.
His ability to connect and motivate employees from all different generations and demographics allowed his teams to sustain top-level results and a culture of pride. Eric attributes much of this success to his ability to create, ignite, and sustain a high-performance culture.
After retirement from Enterprise, Eric founded “Clear Path Ventures”, where he specializes in guiding young professionals and businesses as they navigate their p...
2024-04-1832 min
Teambuilding CulturesPutting the "Human" Back in Human Performance with Vanessa BroersVanessa’s early career was in the C-Suite of a major corporation, leading the internal department of process improvement. Despite loving the work, she was called into deeper modes of healing as a coach and healer and onto the shamanic path.
She spent more than a decade coaching top performing entrepreneurs, organizational leaders and professionals to tear down decades of inner blocks to performance, eliminate stress and overwhelm and radically shift the way they lead their teams and businesses to create more impact and results. Her results prove that the more you focus on the human experience, th...
2024-04-1142 min
Teambuilding CulturesTransforming Isolation Through Authenticity with Geoff CarlstonGeoff Carlston is the founder of Epic Journey Leadership that is dedicated to guiding individuals and organizations away from isolation and towards community.
He has coached CEO's, professional athletes, small business owners and leaders of all walks of life how to shift from common culture to elite connection.
He has been a DI college coach for 20 years, was a Peace Corps Volunteer in Central America and has travelled to 45 countries. He is also the father of 3 adventurous boys.
Website:
epicjourneyleadership.com
Check out this Exciting Program Starting in 2024 – Register No...
2024-03-2844 min
Teambuilding CulturesFocus on Culture Add, Not just Culture Fit with Kimberly LoCascioKim is a Managing Partner & Head of Client Development at SourceOwls and HireResources, both recruitment agency resources, providing clients and agencies with top talent.
She has been in the recruitment world for close to 20 years. Kim has two boys, 2.5 and 11 months and lives in Orlando, Florida. She is a lover of animals and has 2 cats, Star and Simba.
She loves finding people their career home, helping employers find long term employees that are a great culture match and spending time with friends and family.
Website:
www.sourceowls.com
2024-03-1328 min
Teambuilding CulturesStop the Resignation Drain! with Steven TurnerSteven started his business career with UPS where he was on the leadership team for 34 of his 35 years. He spent 5 years in Europe as a Finance Director during UPS' initial international expansion.
After taking an early retirement, he moved into the entrepreneurial arena where he and is wife have started 4 businesses, including his Executive Coaching business, Flow Business Solution. He focuses on training business leaders to be true leaders, as opposed to managers.
Systems, processes and procedures should be managed. Employees should be led. In the process, he trains leaders to develop their employee's personal goals as well as...
2024-03-1227 min
Teambuilding CulturesResilience and Mindset with Pete TaylorFrom picked on to pro athlete to serial entrepreneur. Pete built a 7 figure business, dozens of employees, model wife, rolex watches, cars and homes in the country but left all of this to follow his own hero's journey and second mountain; building a community of guys to help him and them stop playing at level 4 when they know they have level 10 in the bag.
Pete is a father, mentor’s founders from 7-8 figures and coaches to build resilience, discipline and character forging.
To learn more about Pete, go to his website:https://heroicman.com...
2024-02-2934 min
Teambuilding CulturesBreaking the Taboos: Supporting Women's Health at Every Career Stage with Dr. Christine W. ThorpeDr. Thorpe is CEO of Stronger Tomorrow Wellness, and Certified Health Education Specialist and Wellness Coach.
Website:
www.stronger-tomorrow.com
Social Media IG
@strongertomorrowwellness
https://www.linkedin.com/in/dr-christine-w-thorpe-b7076b1/
Special Offer:
Complimentary 15 minute Discovery Call - Mention Teambuilding Cultures Podcast
https://strongertomorrowwellness.hbportal.co/schedule/64ef4689fd4ae70024e01e38
Calendly for Appointments and Scheduling: https://strongertomorrowwellness.hbportal.co/schedule/6536ce36c972c80362e12332
---
Send in a...
2024-02-2225 min
Teambuilding CulturesCommunicating your way to profitability with Ben BakerBen has been enabling his clients to communicate their brand, message, values and goals for over 30 years now. He is a two time author, 11 year podcaster and the heart and soul behind Your Brand Marketing.
Website:
www.yourbrandmarketing.com
Social Media: https://www.linkedin.com/in/yourbrandmarketing/
Offer to Audience:
A variety of ebooks, free to download at www.yourbrandmarketing.com/ebooks
Learn More:
https://yourbrandmarketing.com/minipodcasts/
---
Send in a voice message: https...
2024-02-1545 min
Teambuilding CulturesKeys to Unlocking Team Greatness with Darrell WilliamsDarrell Williams is CEO of Alliance Seminars Coaching, which is a ed organization that provides motivational speaking, leadership workshops, and coaching services.
Darrell is a member of the White House Communications Agency Hall of Fame and brings extensive experience as a master certified life coach and member of the Federal Coaching Network.
He is also a keynote speaker and certified facilitator, who provides clients with expertise in the realm of leadership, relationships, and purpose. His leadership coaching is based on a stellar 20-year military career, where he traveled as an Operations and Vice-Presidential Communications Officer, leading over 500 White House...
2024-02-0828 min
Teambuilding CulturesLiving to Your God-designed Potential with Ron & Marty CooperRon and Marty will have been married 55 years. They say they are very different in complementary ways.
Organizations hire them to advance their staff to greater loyalty and trust.
Website:
www.thecooperculture.com
Social Media: https://www.facebook.com/TheCooperCulture/
https://www.linkedin.com/in/ronaldecooper/
https://www.instagram.com/the_cooper_culture/
https://podcasts.apple.com/us/podcast/overcomers-overcoming/id1573952292
Books:
"DISCover Your Team's Potential" – buy it wherever books are sold
Offer to Listeners:
Schedule a 30-m...
2024-02-0144 min
Teambuilding CulturesThe 10 Employee Needs that Lead to Workplace Happiness with Lori-Ann DuguayAs founder, CEO of People-Powered Solutions, Lori Duguay helps organizations with a growth mindset ignite organizational transformation by helping them assess and optimize existing employee journey.
She helps them create a workplace culture where positivity and productivity thrive.
Website:
www.bepeoplepowered.com
Social Media: https://www.linkedin.com/in/loriannduguay/Audience
Offer:
Visit the website at:
https://bepeoplepowered.com/thehappinessfactor/ to take the exciting and free “Happiness Factor Culture Check”! You will receive a detailed profile of which needs you are already providing and which you...
2024-01-2524 min
Teambuilding CulturesHow to Help Your Company and Team Find More Yay with Matthew RolnickMatthew is VP Strategy & Innovation at Yaymaker - which specializes in Team Building Events (best know for Paint Nites and other creative experiences), Amazon Best Selling Author, Speaker, LinkedIn Top Entrepreneurship Voice, Udemy Instructor w/130k students, Super Connector of Team Building Events, Speakers & Chicagoland Real Estate.
Website:
www.yaymaker.com
Social Media:
https://www.linkedin.com/in/mattrolnick/
Special Offer:
Visit Matthew at www.yaymaker.com and receive $100 off team building event
---
Send in a voice message: https://podcasters.spotify...
2024-01-1923 min
Teambuilding CulturesListening to the other 98% of your Customers with Rob DwyerFor over a decade, Rob Dwyer has successfully trained, coached, and developed agents and contact center leaders throughout the world to provide superior customer service and increase agent retention rates.
Today, Rob leads client engagement at Happitu – a robust agent-enablement and conversation analysis platform.
He is also the host of Next in Queue, a podcast featuring Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe.
From CEOs to the frontlines, there are lessons and insights in every episode.
To learn more ab...
2024-01-1148 min
Teambuilding CulturesThe 5 Step Process to Empowering Your Team with Kyle GilletteKyle Gillette helps business owners who feel like they are on an island in a state of SOS (stressed out, overwhelmed, and stuck) to shift to having more courage, confidence, and freedom.
He has multiple coaching and behavioral assessment certifications and is the creator of the “BLUE Shirt Leadership” framework - where his clients learn to (B)e Self-Aware Leaders, (L)ead with Accountability, (U)se a Growth Mindset, and (E)mpower Others.
Kyle is the author of “Right Now Leadership” -- A 4-Part Framework for today's leader. He regularly speaks at businesses, interviews on podcasts...
2024-01-0425 min
Teambuilding CulturesConversations to create safe and inclusive cultures with Kelly Charles-CollinsKelly Charles-Collins is a passionate advocate for creating inclusive cultures where every person and every voice truly matters.
With a background spanning over two decades as an employment law trial attorney, she brings a wealth of legal and corporate experience to her work.
Kelly's expertise lies in empowering leaders and teams to shatter the internal silence that often surrounds difficult conversations and toxic situations in the workplace.
Through her dynamic presentations, training programs, and workshops, Kelly empowers leaders and employees to disrupt unconscious bias and master the art and skill of engaging in...
2023-12-2834 min
Teambuilding CulturesHow to grow your business to A BILLION IN SALES with Roy OsingRoy Osing is a guy who took a startup internet company to A BILLION IN SALES!
He is the ONLY author, entrepreneur and executive leader who delivers practical and proven ‘Audacious Unheard-of Ways’ to produce high performing businesses and successful careers.
Roy is a former president, CMO and entrepreneur with over 40 years of successful and unmatched executive leadership experience in every aspect of business.
He is a blogger, content marketer and mentor to young professionals.
As an accomplished business advisor, he is the author of the no-nonsense book series ‘BE DiFFERENT or be...
2023-12-2138 min
Teambuilding CulturesHow to build a successful and collaborative sales team with Amy TerryAmy Terry began her career in real estate at just 16!
Rising up from answering the phones, to a top producing agent, to now a Partner and Managing Broker for one of the most successful Real Estate Firms in Colorado.
She has bought, sold, rented, flipped, developed, and held all kinds of property.
Continuing to grow a portfolio of real estate providing her financial freedom beyond her successful career.
Amy is passionate about helping people build long term wealth through real estate and leading her brokerage with authenticity and vulnerability.
...
2023-12-1426 min
Coach ProfessionallyHow to improve employee engagement - Beverly HathornMike Handa sits down with Beverly Hathorn, an expert from Strategic HR Consultants. The conversation delves deep into the complexities of hiring, finding the right talent, and nurturing a positive company culture for optimal employee engagement.At the outset, Mike and Beverly discuss the challenges faced by employers in finding the perfect match for their teams. Beverly shares her expertise in hiring strategies, emphasizing the importance of going beyond traditional methods and exploring unconventional avenues to discover exceptional talent.The conversation unfolds to reveal the valuable insights Beverly offers on the various tools...
2023-12-0800 min
Teambuilding CulturesTransformative Habits: Unleashing Miracles in Your Life with Rahul SharmaRahul Karan Sharma, is a true leader and a source of inspiration for people all over the world.
]With his profound wisdom, he has transformed countless lives as an author, speaker, and coach.
His impressive educational background, including an MBA in Human Resources and a Master's degree in Organization Development, exemplifies his commitment to growth.
Drawing from his expertise in organizational dynamics, Rahul helps people and teams unlock their full potential.
To learn more about Rahul, you can go to his website:
http://www.habits4miracles.com
...
2023-12-0730 min
Teambuilding CulturesDiscover the hidden power of your compelling speaking voice with John HennyJohn Henny is not only an accomplished vocal coach but also a respected lecturer who has spoken at renowned colleges and institutes like USC, Paul McCartney’s Liverpool Institute of the Arts, and The Academy of Contemporary Music in England.
He is also a Master Teacher for vocal coaches worldwide, conducting annual teaching engagements in Europe, Australia, and New Zealand.
Offer for Listeners:
Free Warm Ups and Speaker Tips: https://www.compellingspeaker.com/speaking-tips
Website:
https://www.compellingspeaker.com
Social:
Facebook.com/johnhennyvocals
Ins...
2023-11-2424 min
Teambuilding Cultures3 skills you need to be able to coach your sales people with Mark HayesMark Garrett Hayes is a sales enablement consultant, accredited coach and certified trainer who is truly passionate about helping sales leaders empower their sales people and dramatically boost both performance and revenue.
Mark works both in-house and remotely with sales teams internationally to help sales leaders get the very best from their teams.
His first book, Sales Coaching Essentials, was published in May 2022 and was shortlisted for the Business Book Awards 2023.
You can learn more about Mark on his website:
https://salescoacher.com
]or on Linkedin:
@markgarretthayes
2023-11-1845 min
Teambuilding CulturesBuilding Trust with Darryl StickelDarryl holds a PhD in Business from Duke University. He wrote his doctoral thesis on building trust in hostile environments.
Upon completion of his studies Darryl worked for Mckinsey & Company in their Toronto office. Darryl founded Trust Unlimited in 2003.
Darryl has worked with senior executives from a broad range of industries from all over the world.
He has served as faculty for the Luxembourg School of Business and the Center for Effective Organizations at the University of Southern California.
Darryl recently completed his book Building Trust: Exceptional Leadership in an Uncertain...
2023-11-1033 min
Teambuilding CulturesConversation vs Confrontation with Jay WilliamsJay has proven expertise in creating alignment among leaders and executives to ensure clarity of values, company culture, strategic priorities, and key business metrics.
Jay helps leaders from small businesses to Fortune 500 companies achieve desired outcomes through his leadership philosophy and methodology.
Website:
www.thejwco.com
Social Media: https://www.linkedin.com/in/jaywilliamsco/
---
Send in a voice message: https://podcasters.spotify.com/pod/show/strategichrconsultants/message
Support this podcast: https://podcasters.spotify.com/pod/show/strategichrconsultants/support
2023-11-0346 min
Teambuilding CulturesHow to measure and improve employee engagement and satisfaction with Evan KleinFor more than 25 years, Evan Klein has been an enthusiastic champion for voice-of-customer driven change.
]He specializes in coaching business leaders on the customer and employee-focused strategies that lead to increased profitability and sustained competitive advantage.
Evan founded Satrix Solutions in 2008 to empower businesses to accelerate growth and increase valuation by improving customer retention, expansion, referrals, and sales win rates.
The company’s growing list of clients benefits from expert guidance, robust, unfiltered feedback, actionable recommendations, and data that can be relied on to guide important strategic decisions.
Website:
https://www.satrixsolutions.com/
Social:
https://www.linkedin.com/company/sa...
2023-10-2730 min
Teambuilding CulturesUnderstanding Change with Kevin CahillKevin Cahill is an award-winning sales professional and consultant specializing in the art of managing change and achieving great results.
As the founder of The Change Revolution, this international bestselling author and speaker inspires men and women alike. As someone who has mastered the art of resilience and hope, Kevin’s philosophy as a clarity builder is strategic and results driven.
Kevin’s passion is to equip individuals and organizations with a renewed sense of clarity and excitement, knowing that positive change will bring about positive gains.
His exciting creation The Change Revolution offe...
2023-10-2035 min
Teambuilding CulturesTeam Manifesto: get colleagues pumped and aligned with Colin DuffColin is CEO of Mosaic Innovation, a cultural transformation consultancy that helps enterprises turn every colleague into a person on a mission.
Key Learning:
Team Manifesto...
1. What is it and how it can benefit your team
2. How to run a great workshop to develop one
3. How to make it stick and unlock maximum value from it
Website:
Mosaic-innovation.com
Social:
https://www.linkedin.com/in/colinduff/
Listener Offer:
Team Manifesto Toolkit at:
https://www.mosaic-innovation.com...
2023-10-1229 min
Teambuilding CulturesA Powerful Culture Starts with You with Shahrzad NooraviDr. Shahrzad Nooravi is a business psychologist, Master Certified Coach (MCC) and Founder and CEO of Strategy Meets Performance, a business consulting firm that partners with leaders of mid-sized to Fortune 500 organizations to help them create engaging, innovative, and productive cultures.
Dr. Nooravi has been named “Trailblazer of the Year,” “Citizen of the Year,” and “A Voice to Listen to” for driving positive change in her community.
Her new leadership book, "A Powerful Culture Starts with You" was rated as the #1 New Release in Workplace Culture and Best Seller in Business Coaching.
Website:
https://strategymeetsperformance.com
YouTube...
2023-10-0537 min
Teambuilding CulturesInvigorating Company Culture and Team Effectiveness with Roy NassauRoy Nassau joined Marriott International after graduating from Penn State.
Starting as a restaurant manager trainee Roy moved through the organization. He worked in his first 25 years in Food and Beverage as F&B Director at the Orlando World Center Marriott.
Then on to a regional VP of Operations role before becoming General Manager at the Orlando Airport Marriott. Roy then was promoted to Area VP Franchise Operations.
After 44 years in the hospitality business, Roy Nassau retired from Marriott International in 2020. After all those years dealing with thousands of people; employees, bosses, business...
2023-09-3028 min
Teambuilding CulturesThe New Area of Building Leadership Teams with Michaell MagrutscheMichaell Magrutsche, Austrian/Californian multidisciplinary artist.
His current focus is Creativity-Awareness Educator, speaker, and author.
Michaell works on raising the awareness of our limitless human-potential by comprehending awareness and wisdom.
Michaell is an advocate for helping understand neurodiversity.
Website:
https://MICHAELLM.com
Social Media:
https://www.linkedin.com/in/michaellart
Article:
MISTAKES ARE THE GREATEST TOOL IF YOU UNDERSTAND THEIR CONTEXT - https://www.linkedin.com/pulse/using-mistakes-decrease-them-true-power-any-team-magrutsche
---
Send in a voice message: h...
2023-09-2836 min
Teambuilding CulturesLeading people and helping them to unlock their “BANKCODE” (blueprint, action, nurturing and knowledge) with Brandon BarnumBrandon Barnum, often referred to as the “King of Referrals” is an award-winning serial entrepreneur, coach, consultant, speaker, trainer, and workshop leader.
He serves as CEO of HOA.com - the #1 Referral Network for Home Service Professionals, and as Chairman of the Board of The Champions Institute.
He is a highly sought-after expert in referrals, marketing, sales, joint ventures, business development and business growth strategies.
Websites:
http://www.hoa.com/
http://tcichampions.com/
Social:
https://www.linkedin.com/in/brandonbarnum/
Gifts:
Refe...
2023-09-2030 min
Teambuilding CulturesThe 8 True Culprits That are Causing Chaos in Your Business with Kerry-Ann T. PowellKerry-Ann is a global business strategist, speaker and champion of small
and medium sized businesses. Kerry-Ann’s varied experience of over 20
years as a Washington, DC attorney, lobbyist, and fundraiser positions
her as an authority of what it takes to strategically succeed while
confronting difficult obstacles.
Website:
https://www.trafalgarstrategies.co/
Social Media:
https://www.linkedin.com/in/kerry-ann-powell/
https://www.instagram.com/kerryanntpowell/
Free Offer:
I know th...
2023-09-1242 min
The Maverick Paradox PodcastCall Centre employees - stopping the quittingIn this Short Talk episode Judith Germain speaks to Beverly Hathorn about quiet quitting and what employers (specifically call centres) can do about it. They discuss the causes of quiet quitting and the signs to look out for. Beverly supports Contact Center Leaders in reducing customer escalations and complaints whilst creating high-performing teams. You can find out more about our guest and today's episode in this Maverick Paradox Magazine article here. --- Maverick leadership is all about thinking outside the box and challenging the status quo. It's about having the courage...
2023-09-0819 min
Teambuilding CulturesCompassionate Team Coaching to Improve Company Culture with Becky MollenkampBecky Mollenkamp (she/her) is an accountability coach for feminist founders who want to go after big goals without burning out.
Website:
https://beckymollenkamp.com
Social:
https://www.linkedin.com/in/beckymollenkamp/
Offer:
Learn more about Becky and her 1x1 Coaching at: https://beckymollenkamp.com
---
Send in a voice message: https://podcasters.spotify.com/pod/show/strategichrconsultants/message
Support this podcast: https://podcasters.spotify.com/pod/show/strategichrconsultants/support
2023-08-3139 min
Teambuilding CulturesIt takes 7 seconds to make a first impression with Robyn BalsleyRobyn is an image coach and style expert. She will talk to us how we show up each day matters. Getting dressed in our new hybrid world is very confusing.
With her many years in corporate sales, she understands too well that it takes 7 seconds to make a first impression. How are your clients perceiving your team?
People do judge a book by a cover. Many companies are realizing how their employees dress, whether in person or remotely matters now more than ever.
As a style expert she takes the stress out of...
2023-08-2322 min
Teambuilding CulturesTurn on the Hidden Power of Your Team with Patti MaraIn her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results.
Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate.
This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit.
She is the author of “UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans”; creator of “The UpSolutions Team Success Training” and “The Business Accelerator Bluepr...
2023-08-1629 min
Teambuilding Cultures5 Key Traits of Successful Innovators with Bruno PesecBruno Pešec helps business leaders innovate profitably. He is the rare innovator who can claim that he's worked on a regulation-defying freight train and an award-winning board game.
In addition to his corporate experience with brands like DNV, DNB, and Kongsberg Group, Bruno runs a community of entrepreneurs of several thousand members.
He is currently undertaking a doctorate in organisational change, with a specific focus on the issues with innovation in large enterprises. Bruno has co-authored the ‘Augmented Strategy’ book, a practical guide to making better decisions using data and human intuition.
Websi...
2023-08-0925 min
Teambuilding CulturesGood Leadership is Essential with Kevin Wayne JohnsonKevin is a 34 year federal government employee and now owner and CEO of The Johnson Leadership group where he works to create and develop leaders of excellence at all levels.
Website:
https://www.thejohnsonleadershipgroup.com
Social:
https://www.linkedin.com/in/kevinwaynejohnson
Related Books: LEADERSHIP WITH A SERVANT'S HEART: LEADING THROUGH PERSONAL RELATIONSHIPS
https://leadershipbooks.com/collections/vide-press/products/leadership-with-a-servants-heart?_pos=2&_sid=c0789d4f5&_ss=r
Offer For Listeners: Complimentary 15-minute executive coaching session https://www.thejohnsonleadershipgroup.com
---
Send in a...
2023-08-0139 min
Teambuilding Cultures3 Simple Rules for First-Time Managers That You Can Start Using Today to Empower Your Team with Kellie TinninHelping businesses make a measurable difference in their performance and their bottom line is Kellie’s goal. Kellie owns and operates Kellie Tinnin Consulting, LLC an Organizational Development consulting firm.
Her background includes instructional design, as well as organizational and human resource development.
Her greatest asset is creating programs that address the customer's needs in ways that are measurable to the individual employee, groups of individuals, and organizations.
She aims to be different and unique while making a measurable impact in an organization and strive to lead projects in a fresh and innovative ma...
2023-07-2530 min
Teambuilding CulturesThe Cultural Framework is THE KEY to Results with Jim LemereJim Lemere is a seasoned service operations leader and award-winning industry thought leader and speaker with an impressive track record of driving transformational change that maximizes performance through a cultural framework grounded in behavioral economics and management.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/strategichrconsultants/message
Support this podcast: https://podcasters.spotify.com/pod/show/strategichrconsultants/support
2023-07-1835 min
Teambuilding CulturesThe Gooder Life in Layman's Terms with Kendall LaymanKendall Layman is an executive leader who continually looks for ways to turn the complexities of business, and life, into simpler solutions for success.
His service in the United States Air Force and years of experience as a professional working in small businesses to Fortune 500 companies is combined with his love for storytelling in his book, The Gooder Life, where he reveals how certain attitudes and principles will set you apart from the crowd.
Website:
https://thegooderlifegroup.com/
Social Media:
https://www.linkedin.com/in/kendall-layman/
https...
2023-07-0738 min
Troy TalksCreating a Customer-Centric Culture: How Empowering Employees Leads to Outstanding Experiences - Beverly HathornIf you're feeling frustrated and overwhelmed by your employees' inability to deliver exceptional customer experiences, despite your efforts to improve, then you are not alone! Despite investing in customer service training, implementing new procedures, and providing incentives, your team may still be struggling to meet customer expectations. Instead of the desired result of improved customer satisfaction and loyalty, you may be experiencing decreased customer retention, negative online reviews, and missed opportunities for upselling. It's time to address this pain and find effective strategies to empower your employees for delivering exceptional customer experiences.
In this episode, you will...
2023-07-0149 min
Teambuilding CulturesMyth Busting Marketing Strategies with Amy HagerAmy Hager is a marketing mentor, helping entrepreneurs and business owners create organic marketing that they enjoy and that gets conversations started that leads to sales.
Website:
https://joyfulbusinessrevolution.com/
Social Media:
https://www.linkedin.com/in/amy-hager-cae-iom-393493a/
https://www.facebook.com/amy.hager.58/
https://joyfulbusinessrevolution.com/fb
Free Offer:
https://joyfulbusinessrevolution.com/quiz/
Related Video:
https://www.youtube.com/playlist?list=PLmqlxjuR8l-amnlelgDYkLXAmFoOmyS09
Events:
https://joyfulbusinessrevolution.com/live-events/
2023-06-3030 min
Teambuilding CulturesWhy Good Customer Service Starts at The Top with Catherine LlewellynCatherine Llewellyn is a Self-Mastery Catalyst, Humanistic Psychologist, Type 'A' Wrangler, Writer, Podcaster, Free Thinker, Intuitive Healer, Conscious Dancer, Executive Mentor, Organizational Transformation Strategist and Cat lover.
Website:
https://yesyounow.today
Podcast:
https://truthandtranscendence.buzzsprout.com
Audience Learning: We always have an impact, and this impacts downline and to the customer. We can choose the impact we want to have. Sometimes what looks like the hard way actually turns out to be the easy way.
---
Send in a voice message: https://podcasters.spotify.com/pod/show...
2023-06-2338 min
Teambuilding CulturesBringing JOY Back into the Workplace with Dr. Danny BrassellDr. Danny Brassell is a highly sought after speaker, trainer and coach known as “Jim Carrey with a Ph.D.”
Dr. Danny Brassell has spoken to over 3,500 audiences worldwide and authored 16 books, including his latest, Leadership Begins with Motivation.
He coaches business owners, entrepreneurs and executives how to increase their income, freedom and impact by creating engaging presentations.
Website: www.DannyBrassell.com
Social Media:
YouTube.com/DannyBrassell
twitter.com/DannyBrassell
FaceBook.com/DannyBrassell
LinkedIn.com/in/DannyBrassell
instagram.com/realdannybrassell
Fr...
2023-06-1730 min
Teambuilding CulturesCreating a Culture of Engagement: How These 4 Levels of Delegation Can Help with Jerry DuganJerry Dugan is the CEO and senior leadership consultant for BtR Impact helping leaders build teams with impact through servant leadership principles he learned while serving in the U.S. Army, Christian ministry, and corporate healthcare.
He currently lives in Dallas enjoying the empty-nester life with his wife of 21 years, Olivia.
Website: https://btrimpact.com
Free Offer: https://btrimpact.com
to sign up for a free 30-minute discovery call to talk through solutions that may be a right fit for your leadership team, or your leadership career.
Book: https://beyondtherut.com...
2023-06-0248 min
Teambuilding CulturesGratitude and Persistence Pays Off with Tom DorneyTom Dorney is Director of Partnerships and Resources for VetUnite.org, Veteran and First Responder Advocate and Connector of People and
Organizations for the Greater Good. He's also Community Leader of Convene Cares Community for Non Profit Collaboration of Platform with a purpose to
Convene Communities.
Contact: tdorney@gmail.com
Website: https://convenecommunities.com/ and https://vetunite.org/
Social Media: https://www.facebook.com/tdorney?mibextid=LQQJ4d
https://www.linkedin.com/in/tom-dorney-b303991b7
Gift: Free Convene Communities:
https://convenecommunities.com/approved-nonprofit-can-use-convene-for-free/
Learn more...
2023-05-2622 min
imperfect: The Heart-Centered Leadership PodcastEpisode 235: From AT&T to Strategic HR: A Journey in Team Development with Beverly HathornWant to become more heart-centered? We invite you to join us on Deb’s Dailies (daily blog and newsletter), a daily reflection on living and loving life as a heart-centered leader.Beverly Hathorn is a Certified Project Manager and HR professional with over 25 years of experience managing and developing teams.Beverly began her career with AT&T as a Customer Service Representative. Upon promotion to first-level Manager, she led a team of representatives and owned the customer satisfaction process for her organization. Later, she was charged with leading Business Process Outsourcing where she desi...
2023-05-1927 min
Teambuilding CulturesStrategic Intentionality in Leadership, Culture and DEI with Victoria PelletierVictoria is a 20+ year Corporate Executive and Board Director – she is currently Managing Director at Accenture. As a prolific motivational and inspirational
speaker, Victoria has delivered keynotes discussing the importance of personal branding and its impact on professional growth; being an
empathetic leader in empowering employees; the power of DEI on corporate cultures and building a life of resilience.
As someone who does not subscribe to the status quo, she is always ready for new challenges becoming one of the youngest Chief Operating Officers at the age of 24, a president by 35 and a CEO by age 41.
...
2023-05-1837 min
Teambuilding CulturesSights & Signs of a Team Building Environment | Dr. Sherell EdwardsDr. Sherell is a Functional Healthcare Practitioner and entrepreneur. She manages a total of three Florida-based limited liability companies, but partners with her health clients towards complete wellness from diabetes and hypertension weekly.
She connects with clients through partnerships with Open Path Healing Arts & Creative Health. Aside from her businesses, Dr. Sherell has also self-published two books (2011 & 2020) as well as co-authored on several book and group projects.
She serves as a Certified FL County Mediator & FINRA Arbitrator and a Board member of her local Chamber of Commerce. When Dr. Sherell is not running a business...
2023-05-1328 min
Teambuilding Cultures5 Ways to Prevent Burnout When Your Workplace Doesn't Care | Rachel BoehmRachel is a Nationally-Board Certified Health and Wellness Coach and Business-Health Psychologist. Rachel knows what it’s like to look at your life and feel stuck, to look in the mirror and want to break it, and to wonder when everything got so hard.
Rachel says she has been burnt out, done the “quiet quit” and then actually quit! She has tried several careers in an attempt to “have it all”. She knows what it’s like to discover you have a choice and that no one else needs to save you, validate you, or give you permission...
2023-05-0527 min
Teambuilding CulturesUnconventional Secrets to Transform Teams and Cultures | Regina HuberAs the CEO of TRANSFORM YOUR PERFORMANCE, Regina Huber drives bold, value-driven, and heart-centered leadership. Her eclectic experience on five continents started in Germany and includes leadership positions at The Boston Consulting Group as well as ownership of businesses in Argentina, Brazil, and the U.S.
This shaped her into a multicultural Transformational Leadership Coach, International Inspirational Speaker, and Author of Speak up, Stand out and Shine. She also co-authored three other books and wrote numerous articles for magazines in the U.S. and Africa, where she has been featured by multiple media outlets.
Regina...
2023-04-2737 min
Teambuilding CulturesJenn Bieri- Life CoachFounder of “Move with Jenn” and empowers people to become the CEO of their own life through intuitive life coaching, yoga and energy healing.
Prior to “Move with Jenn”, she spent over 10 years building a career as a Chartered Accountant (aka Certified Public Accountant) in finance and business operations in Toronto.
She was also a junior executive at a tech start up and built their back-office (corporate, finance and business operations) functions to support their growth from 40 to 400+ people.
She also transitioned careers many times - being an auditor in public accounting, managing finance...
2023-04-2139 min
Teambuilding CulturesKenny Ingersoll- Dream Big CoachKenny Ingersoll is an entrepreneur, business owner, financial professional,
speaker, and mentor. Also known as “The Money Mindset, Dream Big
Coach”, and Podcast Host of Passion, Purpose, and Possibilities.
Kenny’s passion is helping and serving others. He loves helping others get a
jump start on life and reduce some of the “If I'd only known at
your age what I know now” by sharing his knowledge and experience
with everyone he can. In February 2021 he started a show called
Passion, Purpose and Possibilities where he and his guest talk about
living your passion, fulfilling your purpose, and explor...
2023-04-1329 min
Nurture Small BusinessEmpowering Front-facing Employees for Outstanding Customer SatisfactionYour customer service is the face and voice of your business. It has the power to make or break your clients’ experience. My guest today is an expert when it comes to properly training and empowering front-facing employees to handle customer inquiries and complaints. Beverly Hathorn, owner of Strategic HR Consultants , is a customer satisfaction guru with over 25 years of experience managing and developing teams. She looks at company culture, team collaboration, communication, and unity to spot opportunities for improvement to make a better journey for her clients. Join the conversation to learn about the impo...
2023-04-1022 min
Teambuilding CulturesDea Irby- TEDx Speaker and AuthorDea Irby is a Southerner who lived throughout the south, Dea moved to North Carolina in 2012 with her husband and the last of 8 children.
In 2013, she got her RE license and began working throughout the Research Triangle of North Carolina. In May 2018, Dea joined the Keller Williams United market center. She previously owned The Baron York Tea Room in North Georgia for 7years and published "A Dollop and A Pinch: Recipes and Stories from The Baron York."
She enjoys traveling all over the world to visit her 8 children and 19 grandchildren.Dea is also a TEDx...
2023-04-0640 min
Teambuilding CulturesJoshua Byrd (PART 2 OF 2)- educator, leader, humanitarian, and advocate for the youthJoshua Byrd is an educator, leader, humanitarian, and
advocate for the youth.
As Professor and Program Chair, School of Criminal
Justice & School of Information Technology at American
Intercontinental University, he leads the recruitment and
mentorship of faculty and helps identify and develop new
programs.
He is also VP, Program Management, Strategy & Security,
at Hawque Protection Group where he oversees program
management and community relations.
Contact Information:
http://www...
2023-03-3027 min
Teambuilding CulturesJoshua Byrd (PART 1 OF 2)- educator, leader, humanitarian, and advocate for the youthJoshua Byrd is an educator, leader, humanitarian, and
advocate for the youth.
As Professor and Program Chair, School of Criminal
Justice & School of Information Technology at American
Intercontinental University, he leads the recruitment and
mentorship of faculty and helps identify and develop new
programs.
He is also VP, Program Management, Strategy & Security,
at Hawque Protection Group where he oversees program
management and community relations.
Contact Information:
http://www...
2023-03-2228 minTeambuilding CulturesRitu Chopra - Author, International Speaker and HumanitarianRitu Chopra inspires people with her coaching sincerity and professional leadership experience that includes managing business and IT operations in Fortune 500 Companies for over 20 years.
Ritu is an International Speaker, and Certified Executive Coach, Author, TV Show host, and Humanitarian.
She wrote “Art of Life” and “Mastering Life” focusing on personal mastery to achieve success in professional domains. Her upcoming titles are ‘Women Leadership in the 21st Century’ and ‘Magic in Mindfulness’.
Ritu hosts and executive produces “Despite the Challenges®,” a TV show about people who overcome impeeding circumstances, disabilities, or other barriers to contribute to soci...
2023-03-1743 min
Customers First PodcastImpacts of Poor Customer Experience on Business with Special Guest, Beverly HathornJoin Tacey and her special guest, Customer Satisfaction Leader and HR Professional Beverly Hathorn, as they discuss "Impacts of Poor Customer Experience on Business." Beverly walks us through how she travelled through the customer service industry over her career, leading her to start her current company, where she helps other businesses hone their customer experience. We discuss why customer experience is critical to a business on many levels. No matter the industry you're in, you will ultimately deal with internal or external customers. Beverly expands on the 5 Ways Bad Customer Experience Affects your Business: profits...
2023-03-1436 minCustomers First PodcastImpacts of Poor Customer Experience on Business with Special Guest, Beverly HathornJoin Tacey and her special guest, Customer Satisfaction Leader and HR Professional Beverly Hathorn, as they discuss "Impacts of Poor Customer Experience on Business." Beverly walks us through how she travelled through the customer service industry over her career, leading her to start her current company, where she helps other businesses hone their customer experience. We discuss why customer experience is critical to a business on many levels. No matter the industry you're in, you will ultimately deal with internal or external customers. Beverly expands on the 5 Ways Bad Customer Experience Affects your Business: profits...
2023-03-1436 min
Accelerate Your Business GrowthFinding Your Hidden GemsWe will discuss methods to identify and support those skilled and knowledgeable employees who are not comfortable, or participatory in coming forth with their creative ideas and solutions to organizational issues. Often these employees, who are sometimes introverts, can be coached to be more confident in their abilities and encouraged to engage in the success of the organization.Beverly Hathorn is a Team Leader, Project Manager, and HR Professional, with over 20 years of experience coaching and developing teams, particularly in the Customer Satisfaction arena.She has led Business Process Outsourcing for a Fortune 500 company, created c...
2023-03-0230 min
Teambuilding CulturesAnnouncing the Latest Show on Teambuilding!A fresh, new show on Teambuilding and Culture is coming to Apple and Spotify!
The name of the show is "Creating a High-Performing Team Culture for Business Success!"
Guests will deliver insightful information, discussions, and best practices to help you build and maintain a High-Performing Team while creating the culture in which that Team will thrive!
Join us for the first episode on March 15, 2023!
Can't wait to see you there!!
---
Send in a voice message: https://podcasters.spotify.com/pod/show/strategichrconsultants/message
Support this podcast: https://podcasters.spotify.c...
2023-02-1601 min
YTP EntertainmentYTP Entertainment with Beverly HathornThis interview was inspiring and a very great lesson for people dealing with customer service industries. I enjoyed the conversation and the inspiring way Beverly shows passion for her craft. Check out this interview.
2023-01-2959 min
Down Trails of VictoryS2 E8--Riley Burnett, Jeff Council, and Don HarperGlory Days of 1955 come alive!!Players on the Port Neches-Groves Indians 1955 state football champions--Riley Burnett, Jeff Council, and Don Harper--recall their miraculous state championship run!Hear their recollections about:Head Coach Lewis Ford and his all coaching staff;The 1954 State Finalist football team, and how the 1955 team compared to it;Their undefeated district campaign;Their playoff run, which included two of the most unbelievable wins in Indian football history--the Semifinal win agains Alice, and the State Final win against Garland;
2022-11-091h 41