Shows
Epic EntrepreneursFrom Musician to Filmmaker: Ben Phan's Creative JourneyWhat happens when a musician's frustration transforms into a thriving video production business? Ben's transition to filmmaking began when he noticed videographers missing key musical moments during performances. Taking matters into his own hands, he started directing his own music videos, discovering that his musical background translated perfectly to visual storytelling. Beyond technical skills, Ben credits his success to two key elements: following his passion and cultivating genuine relationships. Whether you're considering a creative career pivot, struggling with work-life balance, or simply fascinated by the intersection of art and business, Ben's story offers valuable insights into building a...2025-04-2122 min
Epic EntrepreneursFinding Your One ThingWhat one metric could transform your business? In Continental Airlines' remarkable story, a new CEO took the company from ranking 20th in customer satisfaction to becoming a top performer by focusing exclusively on improving on-time departures. This powerful example demonstrates how finding the right measurement can completely change your business trajectory.In this episode, Bill talks about how to incorporate four distinct types of metrics: leading indicators (activities that predict future results), lagging indicators (outcome measurements), people indicators (team performance metrics), and productivity measurements (typically output divided by input). When combined with effective reporting methods and strong...2025-03-1707 min