Shows
The ISO Show#218 Driving ISO Implementation – Meet the Consultant: Derek Hall The world of ISO is often stumbled into as a result of being tasked with either Implementing or maintaining a Standard for a business. It is rarely a desired career path, and yet there are thousands of ISO professionals from all corners of the globe. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Derek Hall, a Senior Isologist® and Sustainability Lead at B...2025-05-2141 min
The ISO Show#217 Driving ISO Implementation – Meet the Consultant: Alison Henshaw ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Alison Henshaw, an Isologist® at Blackmores, to learn about her journey from aspiring pub-landlord to becoming an ISO Consul...2025-05-1330 min
The ISO Show#213 Driving ISO Implementation – Meet the Consultant: Sarah Ball ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Sarah Ball, a Senior Isologist® at Blackmores, to learn about her journey towards becoming an ISO Consultant and what dr...2025-04-0932 min
The ISO Show#212 Driving ISO Implementation – Meet the Consultant: Darren Morrow We share a lot of success stories here on the ISO Show, along with hints, tips and updates to Standards, including insights from our consultants who work with Standards day in and day out. In our latest mini-series, we’re taking a step back to introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Darren Morrow, a Senior Consultant at Blackmores, to learn about his journey towards becoming an ISO Consultant and...2025-03-2630 min
The ISO Show#199 The First Step Towards Safe and Ethical AI – ISO 42001 Gap Analysis AI has been integrated into almost every aspect of our lives, from everyday software we use at work, to the algorithms that determine what content is recommended to us at home. While extraordinary in its capabilities, it isn’t infallible and will open up everyone to new and emerging risks. Legislation and regulations are finally catching up to the rapid adoption of this technology, such as the EU AI Act and new Best Practice Standards such as ISO 42001. For those looking to integrate AI in a safe and ethical manner, ISO 42001 may be the answer....2024-11-2020 min
The ISO Show#178 Introducing our new host – Ian Battersby After 5 years of hosting the ISO Show, Mel Blackmore will be taking a step back as she focuses on her sustainability related endeavors. She’s passing the baton onto our new host – Ian Battersby. Ian is a Senior isologist at Blackmores, and while relatively new to the team, he has a wealth of Standard and ISO related knowledge to share with you all. Today we Introduce Ian Battersby as the new host for the ISO Show and learn about his background in Standards and ISO. You’ll learn · Taking a step back ·...2024-06-1212 min
The ISO Show#176 Top ISO Standard Trends in Data Centres Data Centres could be considered the powerhouse of thousands of businesses globally. Long gone are the days of small physical servers being housed on-site, instead we rely on data centres to keep all our critical data safe and secure. But how do we know they are doing just that? Many hold certifications to security-based Standards such as SOC 2 or NIST to display their commitment to data security. However, many also hold various ISO certifications that cover other aspects of the business outside of information security. Today Steph Churchman, Communications Manager at Blackmores, will b...2024-05-2221 min
The ISO Show#173 Top 10 Reasons to Use ISO 42001 AI Management ISO 42001 was published in December of 2023, and is the first International Standard for Artificial Intelligence Management Systems. It was introduced following growing calls for a common framework for organisations who develop or use AI, to help implement, maintain and improve AI management practices. However, its benefits extends past simply establishing an effective AI Management System. Join Steph Churchman, Communications Manager at Blackmores, on this episode as she discusses the top 10 reasons to adopt ISO 42001. You’ll learn · What is ISO 42001? · What are the top 10 reasons to use ISO 42001?...2024-04-3019 min
The ISO Show#165 What is isology? How to Implement any ISO Standard We have over 18 years experience of implementing various ISO’s, covering a wide range of topics such as Quality, Sustainability, Information Security and Risk. With a 100% success rate, we’re confident in our consistent approach to implementing ISO’s, so much so that we’ve coined our own unique methodology. Our regular listeners may be familiar with the term ‘isology’ from previous episodes referencing our online platform – the isologyhub. But what is isology exactly? Put simply, isology is our 7-step method for implementing any ISO Standard. Join Mel this week as she breaks down each of th...2024-02-1320 min
The ISO Show#164 The ISO 27001:2022 Transition Gameplan - A step-by-step guide to complete your Transition The deadline is looming over the horizon as October 2025 marks end of the validity of ISO 27001:2013 certificates. Have you made a start on your transition journey? If not, you really should make a start in 2024 to ensure you’re all set well before that final deadline. The first step is to decide if you want to do it yourself or enlist the help of a professional consultant. For those that want to tackle it yourselves, you’re in luck! As we have just the tool to help: The ISO 27001:2022 Transition Gameplan. In this week...2024-02-0614 min
The ISO Show#160 What were our Top 5 most popular episodes in 2023? Before we dive into the new year, we’d like to take a step back and reflect on 2023. Last year was filled with a lot of topics and challenges, from tackling the transition to ISO 27001:2022, to finding credible ways to offset your carbon emissions within the UK. With a total of 33 episodes published last year, Mel looks back on the 5 most popular episodes of 2023, including some highlights from each episode. You’ll learn · What were the top 5 most popular podcast episodes of 2023? · A highlight from each of the top 5 episodes 2024-01-041h 00
The ISO Show#158 ISO 14068 – A new pathway to Net Zero We’re inching closer to our 2030 and 2050 Net Zero targets, and if we keep going the way we are, we’re not going to hit either one. This is unsurprising considering the lack of a unified approach to achieving Net Zero. There are a lot of options to tackle certain aspects of sustainability, but few outline an entire pathway to guide businesses towards a tangible goal. However, that may be set to change with the release of ISO 14068-1:2023 – Climate Change Management! In this weeks’ episode Mel explains what BS ISO 14068 is, who can use the...2023-12-1214 min
The ISO Show#151 Where Certification Bodies are failing One of the most crucial steps to gaining your ISO certification is the completion of a Stage 1 and Stage 2 assessment, conducted by an accredited Certification Body. A quick reminder - your certification doesn’t mean much if you haven’t received certification from an accredited Certification Body – so make sure you do your research! Businesses going through their final Assessments to gain ISO certification may see any decisions made by Certification Body Assessors as infallible, however there’s still a very human aspect which can lead to some common pitfalls. Last week we dived into the requ...2023-10-1130 min
The ISO Show#150 Why you should be aware of ISO 17021 ahead of your next Certification Body visit If you are going for certification, or currently manage a certified ISO Management System, then you should also be aware of ISO 17021 ahead of any Assessments or Surveillance audits conducted by an accredited Certification Body. ISO 17021 sets out requirements for bodies providing audit and certification of management systems. It ensures that Certification Bodies provide a reliable assessment of compliance with the applicable requirements, carried out by a competent impartial audit team, to achieve a consistent result for all clients. So, why should you be aware of this Standard in particular? ISO 17021 also establishes what you...2023-10-0324 min
The ISO Show#146 5 mistakes to avoid while managing an Energy Management System Energy Management can be a tricky topic to approach depending on your industry. There are a lot of factors that need to be considered to ensure that you are accurately monitoring and measuring your energy consumption. Thankfully ISO 50001, the Standard for Energy Management, does provide a lot of useful guidance to help you get started. As a reminder, ISO 50001 can help your business to continually improve its energy performance, energy efficiency, energy use and energy consumption. Building an energy management system (EMS) based on the requirements of ISO 50001 will ultimately help you to understand, monitor and measure...2023-08-3015 min
The ISO Show#144 5 Top tips for ISO 50001 Implementation We’re already seeing the devastating effects of failing to maintain global warming at the 1.5 degrees, as pledged in the 2015 Paris Climate Agreement. In order to get this back on track we all need to consider our current energy consumption. So, what can businesses do to manage their impact? That’s where ISO 50001, the Standard for Energy Management, comes in! ISO 50001 can help your business to continually improve its energy performance, energy efficiency, energy use and energy consumption. Building an energy management system will ultimately help you to understand, monitor and measure your use of ener...2023-08-1515 min
The ISO Show#143 Reinvigorate interest in your ISO Management System with the Engagement Amplifier Gameplan - Part 2 We sadly often see Management Systems fade into the background following successful certification. When this happens, it can stagnate and cease to be a driving force for continual Improvement within the business. So, what can you do to reinvigorate interest? That’s where the Engagement Amplifier Gameplan comes in! This Gameplan was created by today’s guest, Sarah Ball, an isologist here at Blackmores and one of the main driving forces behind our online membership – the isologyhub. Today Sarah will continue on from the last episode and explain the last few steps in the En...2023-08-0812 min
The ISO Show#142 Reinvigorate interest in your ISO Management System with the Engagement Amplifier Gameplan - Part 1 When a Management System is first implemented, there is often a spotlight being cast on it’s importance to the business and everyone’s roles in relation to it. However, we often see this buzz quickly fall off, letting the Management System fade into the background. When this happens, it can stagnate and cease to be a driving force for continual Improvement within the business. So what can you do to reinvigorate interest? That’s where the Engagement Amplifier Gameplan comes in! This Gameplan was created by today’s guest, Sarah Ball, an isologis...2023-08-0114 min
The ISO Show#140 Celebrating your ISO Success Anyone whose been involved in the implementation or maintenance of an ISO Management System will know it’s not a small feat. There’s a lot of time and teamwork involved in getting a system in place for certification, so it’s definitely a cause for celebration when you finally do get that certificate at the end! But what can you do with that? A lot of companies will get an ISO certification as a necessity, whether that be an industry requirement, legal requirement or client requirement. Often times, they’re quite content to just let those interest...2023-06-1314 min
The ISO Show#131 What you need to know to transition to ISO 27001:2022 ISO 27001 2022 is here, which means it’s time to start thinking about starting the transition process. While the deadline is set at December 2025, we recommend making a start on planning now! If this is all news to you, check out our previous three episodes, where we reviewed all the major changes to ISO 27001, including clause updates and the 11 completely new controls added. Join Mel this week as she explains what you need to know before embarking on your ISO 27001 transition journey, in addition to a summary of our transition programme. You’ll learn 2023-02-0819 min
The ISO Show#130 What are the 11 new controls in ISO 27001:2022?ISO 27001, The Information Security Standard, was updated in October 2022. While there is a 2-year grace period for transition, we would urge everyone to make a start on implementing the changes to ensure you are compliant with latest best practice standards. Over the last two episodes, we’ve gone over the key changes and explored the specific clause updates in more detail. As mentioned in the first episode of this mini-series, there have been 11 new controls added to ISO 27001:2022. Mel is once again joined by Steve Mason, Managing Consultant here at Blackmores, to discuss the 11 new co...2023-02-0139 min
The ISO Show#129 What clauses have been updated in ISO 27001:2022?As many of you are aware, an updated version of ISO 27001 was published in October 2022. While there is a 2-year grace period for transition, we would urge everyone to make a start on implementing the changes to ensure you are compliant with latest best practice standards. But where do you start? In the last episode, Mel and Steve gave an overview of the updated ISO 27001:2022, including a high-level look at some of the key changes. In addition to the control changes, there have been several changes made to specific clauses within the Standard. ...2023-01-2519 min
The ISO Show#127 Mel Blackmore’s top 5 ISO Show episodes of 2022Happy New Year! We at Blackmores hope you all managed to have a break over the holiday season and are gearing up for many challenges and successes in 2023. As a reminder, we signed off last year by highlighting the top 5 podcasts as dictated by you, the listeners. Before we dive into a brand-new year full of top tips, expert advice with industry leaders and client interviews, we’d like to take a step back and let the host share her reflections on 2022. Join Mel as she shares her personal top 5 ISO Show episodes fr...2023-01-1141 min
The ISO Show#126 The top 5 ISO Show episodes of 2022It’s been a busy year here at Blackmores! Somehow, we managed to fit in the time to publish 37 new ISO Show episodes. It’s been a mix of knowledge sharing, top tips, advise and stories from our very own consultants and clients – and we’re looking forward to sharing even more with you next year! We thought it’d be good to end this year on a look back at 2022 and highlight 5 of the most listened to episodes of the ISO Show across its many platforms. Join Mel as she shares some snippets f...2022-12-1538 min
The ISO Show#123 Is you company legally compliant?All companies have a legal obligation to comply with existing legislation – it’s the law! Failure to comply to legal requirements can be costly in terms of fines and reputational damage if an incident occurs. So, it’s in your best interest to ensure you can identify all applicable compliance requirements. Most ISO’s specify a requirement to identify legal compliance requirements, and in our experience, the most effective way to do so is through the creation of a Legal Register. Mel is joined by Sarah Ball, A QHSE Consultant here at Blackmores, to discus...2022-11-2326 min
The ISO Show#121 Top Tips for Implementing ISO 22716ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. While this Standard’s focus is on the manufacture of cosmetics specifically, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. This Standard sets out clear guidance to help you ensure you align with Good Manufacturing Practices (GMP), but how do you go about implementing it? In our last episode of the ISO 22716 series, we bring back Derek Hall once again to share hi...2022-11-0246 min
The ISO Show#120 What are the benefits of ISO 22716?ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. While this Standard’s focus is on the manufacture of cosmetics specifically, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. As discussed in last weeks’ episode, having ISO 22716 is essential if you are manufacturing or distributing within the EU. Besides being a legal requirement for certain regions, what other benefits can ISO 22716 offer? Today, Mel is joined by Derek Hall, a Senior Cons...2022-10-2619 min
The ISO Show#119 What are the key regulatory drivers for ISO 22716?ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. While this Standard’s focus is on the manufacture of cosmetics specifically, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. On the surface, ISO 22716 may be considered a niche Standard, so why it is still so widely adopted? Today, Mel is joined by Derek Hall, a Senior Consultant here at Blackmores, to discuss the key drivers behind ISO 22716, including legal EU requirements an...2022-10-1925 min
The ISO Show#118 What is ISO 22716 – Cosmetic Good Manufacturing Practices?ISO 22716 sets out the framework for a quality management system for anyone involved in the manufacture of cosmetics and other healthcare related products. This is not only limited to production but also the control, storage, and transportation of products, including the purchase of raw materials, components and packaging material. While this Standard’s focus is on the manufacture of cosmetics, many of the requirements can apply to any manufacturing process, especially those that involve a risk of contamination. Today, Mel is joined by Derek Hall, a Senior Consultant here at Blackmores, to talk through the ma...2022-10-1244 min
The ISO Show#117 PMC’s journey and ongoing success with ISO 27001Today we’re joined by Phil Bailey, Managed Services Director at PMC Retail, to talk about PMC’s experience with ISO 27001, from implementation to on-going maintenance. PMC is a leading retail IT services and solutions provider, who recognised the growing need for formal Information Security certification. They succeeded in achieving certification to ISO 27001 in 2021, now over a year down the line, we catch up with Phil to find out what they’ve learned, benefits of certification and some tips for those looking to implement ISO 27001. You’ll learn Who are PMC retail? How do PMC curre...2022-10-0427 min
The ISO Show#116 10 Top Tips to get you through your Surveillance AuditThe work doesn’t stop once you get ISO certified, there is a requirement to complete an annual surveillance audit to ensure your Management System continues to meet the requirements of the standard(s). Last week Mel covered some basic preparation you can do ahead of a Surveillance Audit, but what should you expect on the actual audit day? Today, Mel shares 10 top tips to help you prepare and ensure your next surveillance audit runs as smoothly as possible. You’ll learn What is a Surveillance Audit? What to expect during the Surv...2022-09-2131 min
The ISO Show#115 How to prepare for a Surveillance AuditThe work doesn’t stop once you get ISO certified, there is a requirement to complete an annual surveillance audit to ensure your Management System continues to meet the requirements of the standard(s). Surveillance audits must be carried out by a Certification Body, during which they will typically look at your Management Review, your preventative and corrective actions process, Internal auditing process and the implementation of any recommendations that have come out of an Internal audit. Today, Mel explains how you can prepare for a Surveillance audit and gives examples of some key considerations ah...2022-09-1427 min
The ISO Show#114 What is physical security monitoringISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the Physical category, is something called physical security monitoring. But what does this mean exactly? Steve Mason joins us again today to delve deeper into physical security monitoring to explain what it is and give examples of different types of security and monitoring you can put in place. You’ll learn What physical security monitoring is The purpose of physic...2022-08-2337 min
The ISO Show#113 What is web filtering?ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the technological category, is something called web filtering. But what does this mean exactly? Steve Mason joins us again today to delve deeper into web filtering to explain what it is, breaks down the different types and gives examples of uses that you could implement to reduce risk. You’ll learn What is web filtering? The purpose of web filter...2022-08-1718 min
The ISO Show#112 What is threat Intelligence?ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the organisational category, is something called threat intelligence. But what does this mean exactly? Steve Mason joins us again today to delve deeper into threat intelligence to explain what it is, gives examples of the different types and shares some tools and activities that will help you implement threat intelligence You’ll learn What is threat intelligence? What does threa...2022-08-0923 min
The ISO Show#111 What is data masking?ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. One of the new controls added under the technological category, is something called Data Masking. But what does this mean exactly? Steve Mason joins us again today to delve deeper into data masking to explain what it is, why it’s so important and details a few of the different types of data masking You’ll learn What is data masking? Why is data masking important? How do...2022-08-0333 min
The ISO Show#110 What are the 11 new controls in ISO 27002?ISO 27002 was recently updated this year – along with a reduction of overall controls, 11 completely news ones were added to keep up with new and emerging technology. As a reminder, ISO 27002 (Information security, cybersecurity and privacy protection — Information security controls) is a guidance document which provides further best practice advice to strengthen your IT Security. Today, Steve Mason explains the changes made to the 2022 version of ISO 27002, gives a summary of the 11 new controls and gives some examples of some key considerations and actions you can take to implement them. You’ll learn What c...2022-07-2737 min
The ISO Show#109 What's new with ISO 27002:2022?Did you know there were 80 identified security incidents, resulting in 34,908,053 compromised records in June 2022 alone! Standards such as ISO 27001 can help you put measures in place to reduce risk and help set up procedures for data recovery. However, not as many adopt the guidance document ISO 27002 which provides further best practice advice to strengthen your IT Security. ISO 27002 has recently been updated with 11 new controls that tackle recent emerging technology not covered in ISO 27001:2013. Today, Mel explains ISO 27002 (Information security, cybersecurity and privacy protection - Information security controls), why it’s been updated an...2022-07-1315 min
The ISO Show#108 How to align your Management System with the Sustainable Development GoalsThe Sustainable Development Goals have been established by world leaders with the hope that we can work together towards a better world by 2030. The last two episodes provide an overview of all 17 Goals and related ISO Standards that you could align with to meet these goals. But how do you put this into practice? How do you go about aligning your Management System to the SDG’s? Today, Mel explains the role ISO Implementation plays in working towards a better future and shares 5 actions you can take to align your businesses Management System. Yo...2022-07-0717 min
The ISO Show#107 What are the Sustainable Development Goals? Part 2In 2015, world leaders came together to create 17 Sustainable Development Goals (SDG’s) which aim to tackle various social, economic and environmental issues, to build a better world by 2030. What you may not be aware of is the fact that ISO Standards play a big part in the journey towards a better future. Many commonly used ISO Standards already meet certain goals, with more in development. This is part 2 of our 2-part series on the United Nations Sustainable Development Goals and the ISO standards that support them. Today, Mel explains the 7 remaining SDGs, the ISO...2022-06-2226 min
The ISO Show#104 5 Steps to revamp your Management System5 Steps to revamp your Management System Has your Management System been left to collect dust? Hidden away so that no one except a select few can access and update it ahead of Surveillance Audits. If this sounds familiar, then it’s time to revamp your Management System to ensure it’s incorporated with your core vision and values and encourages engagement from employees on all levels. Today, Mel takes you through 5 steps that will help to rejuvenate your Management System, including key content considerations, the design and alignment with your company culture. You...2022-06-0124 min
The ISO Show#103 Is your ISO Management system ready for a Makeover?It’s not uncommon to see a businesses Management System left to collect dust, either because it’s not fit for purpose or simply a carbon copy of an ISO Standard. Sound familiar? Do you think your business and your employees deserve better? Your ISO Management System should represent your businesses way of saying – “This is what we stand for, this is our vision, values and processes.” Today, Mel explains why it’s so vital to ensure your Management System is fit for purpose, and give some examples of where you can add value and reduce risk.2022-05-2521 min
The ISO Show#102 What's in a name?What’s in a name? Is your ISO Management System just called a ‘Management System’ or is it named to reflect your companies culture and brand? Sarah Ball, QHSE Consultant shares her views and tips on the power behind a name. A name is people’s first impression of your Brand, System etc, it sets the tone for how people interact with it. So, it’s best to give it the time and thought necessary to make sure it makes the right impact. Today, Mel and Sarah discuss why the naming of a Manage...2022-05-1824 min
The ISO Show#100 How to get the most out of you Management ReviewThis episode is the final part of our 3-part series on Management Review, and this time Mel is joined by Rachel Churchman to explain how to best conduct Management Reviews and what’s best to include in them. Rachel Churchman is a Managing Consultant at Blackmores where she assists clients to implement, maintain and continually improve their UKAS certified ISO Management Systems. Mel and Rachel discuss the different ways to conduct a Management Review, how to improve the Management Review process, and who should be involved in your Management Review. You’ll learn The purp...2022-04-1957 min
The ISO Show#99 How to conduct a Management ReviewThis episode is part 2 of our 3-part series on Management Review, explaining how to conduct Management Reviews and what you should include in them Today, Mel looks at the three different ways you can deliver a management review, what you need to consider when planning a management review and the key aspects of what to include in your management review report. You’ll learn How to plan your management review. What information you need to include in your management review. The different styles of a management review. Key aspects of what to include in your management re...2022-04-1219 min
The ISO Show#98 What is a Management Review?This episode is part 1 of our 3-part series on Management Review, explaining exactly what Management Review is and how most companies carry them out. Today, Mel looks at what the Standards require from a Management Review, the different areas Management Review addresses, and how companies can carry out a Management Review for the first time. You’ll learn What a Management Review is. How to get started with a Management Review for the first time. Why Management Review is so important. How to do Management Review the right way. Management Review best practice dos an...2022-04-0518 min
The ISO Show#97 The Seven Steps of Carbonology - DeclareThis episode is the final part of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the seventh step of the Carbonology process, ‘Declare’. David explains the purpose of a formal declaration, different ways companies can make their declaration, and the different ways you can promote your achievement of carbon neutrality. You’ll learn The purpose of a formal declaration. The key outcomes of the ‘Declare’ step. The different ways you can make a declaration. The pros and cons o...2022-03-3022 min
The ISO Show#96 The Seven Steps of Carbonology - OffsetThis episode is Part 6 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the sixth step of the Carbonology process, ‘Offset’. David explains what companies can do to offset emissions, how offsetting works in relation to PAS 2060, and the importance of picking the right Offset provider. You’ll learn Different types of Offsetting. How Offsetting works in relation to PAS 2060. How long Carbon Offsetting Credits last. What to consider before buying an Offset. The import...2022-03-2219 min
The ISO Show#95 The Seven Steps of Carbonology - Re-quantifyThis episode is Part 5 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the fifth step of the Carbonology process, ‘Re-quantify’. David explains why it’s important to recalculate your emissions after measures have been put in place from the Reduce stage, what to do if you're not hitting your targets, and how the ‘Re-quantification’ stage can help your public image. You’ll learn What ‘Re-quantification’ is. Why ‘Re-quantification’ is so important. Ways to identify how specifi...2022-03-1515 min
The ISO Show#94 The Seven Steps of Carbonology - ReduceThis episode is Part 4 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. This time, our resident Carbonologist David Algar is talking through the fourth step of the Carbonology process, ‘Reduce’. David explains how we can put our Carbon Reduction Plan into action so we can see clear tangible results in our reductions, and the benefits this brings to organisations and their employees. You’ll learn How the ‘Reduce’ phase in the Carbonology process works. How to monitor how successful your initiatives are. The importance...2022-03-0818 min
The ISO Show#93 The seven steps of Carbonology - CommitThis episode is Part 3 of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. Our resident Carbonologist David Algar is back to talk through the third step of the Carbonology process, Commitment. David explains how organisations can identify the type of targets to put in place, the importance of having a launch and communications plan, and shares some popular ways organisations can reduce their carbon emissions. You’ll learn How organisations can set targets for their Carbon Neutrality. Why it’s important to make a form...2022-03-0121 min
The ISO ShowThe Seven Steps of Carbonology - DefineThis episode is the first of our 7-part mini-series explaining our Carbonology service, a 7 step methodology to help companies become Carbon Neutral. We’re joined by our resident Carbonologist David Algar to talk through the first step of the Carbonology process, Define. David explains why the define stage is so important, what it entails, and how it works. You’ll learn The seven steps in Carbonology. The importance of defining your carbon output. How to get a better understanding of your emissions. The recommended approach to define the subject and boundaries. How to w...2022-02-1519 min
The ISO Show#90 What are the 4 costs of Health and Safety?This episode we’re joined by the Founder of Slip Safety Services, and host of ‘The Safety and Risk Success Podcast' Christian Harris to talk about how Chris got into the business, the seriousness of slips, trips, and falls for both employers and employees, and the four main costs of Health and Safety. Slips and trips cost UK employers approximately £512 million per year in lost production and other costs and are the leading cause of workplace injuries. Christian explains how the UK court system works for criminal health and safety offences, why safety is such a key...2022-02-0830 min
The ISO Show#89 How to Identify your Ideal clientThis episode, we’re joined by Transformational Marketing Strategist, Podcaster, and Speaker Jürgen Strauss to talk about ISO 9001, and how businesses can identify their ideal client. All businesses need customers and they need to understand who their ideal client would be, as only then can you clearly identify what your ideal clients needs are. Jürgen explains how to identify your ideal client, how using an empathy map can assist with this, and how this all influences your marketing strategy. Contact Jürgen on LinkedIn: https://au.linkedin.com/in/jurgenstrauss You...2022-02-0240 min
The ISO Show#88 ISO 50001 Steps to Success Part 3This episode, we’re joined by Paul Robinson our Managing Consultant at Blackmores to talk about ISO 50001 – the Energy Management Standard. Paul gives us some guidance and advice on how to audit and implement this standard effectively and how you can make improvements in your energy management. We also talk about some common techniques to reduce energy consumption, how to increase a buildings energy efficiency, and how to monitor if equipment is being used in line with good practice. You’ll learn How to make improvements in your energy management. How to implem...2022-01-1830 min
The ISO Show#86 What is ISO 32210 - Sustainable Finance?Today we’re joined by the Director of Morgan Green Advisory, Hayden Morgan. Hayden is an independent consultant with a mission to enable a sustainable, lower-carbon future. He has been pioneering sustainability within the finance sector for almost 25 years, and provides award-winning insights and solutions, focusing on transitioning to beneficial outcomes. Today we talk about sustainable finance and the work Hayden is doing with leading experts from over 25 countries to develop the new global sustainability standard for financial organisations ISO 32210... You’ll learn What sustainable finance is and how it work...2021-12-0831 min
The ISO Show#85 ISO 50001 Steps to Success Part 2We’re joined again by Paul Robinson, Managing Consultant at Blackmores. Last week Paul summarised the importance of energy management and introduced us to ISO 50001. This week, he delves deeper into the individual clauses of the Standard to break down what’s required in a typical Energy Management System. What you’ll learn: The main clauses and requirements of ISO 50001 Examples of ISO 50001’s application in other Businesses based on Paul’s experience What are the main clauses of ISO 50001? ISO 50001 has been aligned with the Annex SL format since 2018 s...2021-12-021h 11
The ISO Show#84 ISO 50001 Steps to Success Part 1Today we’re joined by Paul Robinson, Managing Consultant at Blackmores. Paul is here to introduce the Energy Management Standard, ISO 50001, why it’s important and give you an overview of its basic structure. What you’ll learn: Why energy management is so critical in the current climate crisis The main purpose of ISO 50001 A summary of the clauses within ISO 50001 Why have an Energy Management Standard? There’s a big focus on trying to maintain global warming to that 1.5 degrees increase. Right now, we’re failing on that. In order to get this...2021-11-2619 min
The CMO ShowJoanne Smith on bridging marketing and innovation at Blackmores Joanne Smith, Chief Marketing and Innovation Officer at Blackmores Group, sits down with Mark Jones to discuss unlocking consumer insights and bringing together marketing, innovation and product development. Resources Blackmores: Good health changes everything CMO.com - Blackmores CMO shares why she's tackling a masterbrand refresh CMO.com - Blackmores chief marketing and innovation officer on leading the growth agenda You might also like… Susan Coghill on telling the story of brand Australia Amy Smith on brand purpose at T2 Tea David Garden on shared & earned media in establishing trust with your audience 2021-11-1731 min
Sustainability SolvedE153 - Mel Blackmore from BlackmoresMelanie Blackmore is the Managing Director of Blackmores – an award-winning consultancy firm which implements and maintains management systems for clients ranging from SME’s to blue chip organisations.Melanie has been involved with the creation, development and implementation of British and International standards for over 18 years. Blackmores rapidly grew to be an award winning, leading provider of consultancy services, specialising in environmental, quality and risk standards and offering expertise on the widest range of standards in Europe. She is now set to launch a game-changing innovation in her field, called the isology hub, which is a me...2021-11-1527 min
The ISO Show#80 Introducing Green Element with guest Will RichardsonToday we’re joined by Will Richardson, Founder and Managing Director of Green Element, to discuss how he helps other organizations become more environmentally friendly. Will established Green Element in 2004 with a desire to help as many businesses as possible to go green. A pioneer and early adopter of many now-mandatory environmental standards, his visionary approach, and inspiring leadership are exemplary. Will also runs a podcast that is constantly featured in the top of the eco podcasts, and is a current board member and Chairman of the British Kitesports Association; the NGB to Ki...2021-10-0129 min
The ISO Show#78 What is Streamlined Energy and Carbon Reporting (SECR)?Today, we’re joined by our resident Carbonologist David Algar to discuss SECR. What is SECR? SECR stands for Streamlined Energy and Carbon Reporting, it stemmed from The Companies Act (2006) which was updated in 2013 to require quoted companies to report annual emissions in their directors’ report. In 2018, the regulations were updated and an additional disclosure requirement for quoted companies was brought in. They now require energy use and associated GHG emissions to be reported by quoted companies, as well as by large, limited liability partnerships (LLPs). Why was it intro...2021-09-0331 min
The ISO Show#76 Morgan Sindall Leading Information security in constructionToday, we’re joined by Morgan Sindall’s Head of Information Security and Compliance Neil Binnie, to discuss the Information Security Standard ISO 27001. Morgan Sindall has been ahead of the curb when it comes to information security having been certified to ISO 27001 for almost 3 years, but with information breaches becoming more common it’s even more vital to get ISO 27001 certified to prove you have a robust information security framework. Neil explains the importance of information security, the new cloud security standards that are coming out, and the benefits of using ISO 27001. Website: https...2021-08-1124 min
The ISO Show#73 Carbon neutrality with PAS 2060Today, we’re joined by our resident Carbonologist David Algar who shares with us everything he knows about the Carbon Neutrality Standard PAS 2060. Customers are demanding more environmentally friendly products and services, and to remain competitive organizations need to reduce their emissions and improve their environmental records. Having a sustainability roadmap is critical to both government and industry now and in the future. When implementing effective climate change mitigation measures the ability to differentiate between real and false claims of carbon neutrality is absolutely critical. If you’re looking for a cred...2021-07-0917 min
The ISO Show#72 Carbon verification with ISO 14064If businesses aren’t talking about COVID-19, they are discussing how to become carbon neutral. To show their commitment to protecting the environment, companies are often claiming to be carbon neutral, but the issue is…where is the actual proof? Where is the credible framework that demonstrates that carbon verification? Today we’re excited to share how to get started with introducing ISO 14064 (the carbon footprint verification standard). So, if you're looking for a sustainability roadmap for your business and are wondering where to begin, then you’re in luck as we're going to be providin...2021-07-0222 min
The ISO Show#69 What resources are needed for getting ISO 14001?There are many resources to consider if you are planning to implement ISO 14001 to ensure that the project is successful, including time, people, finance, infrastructure, technology, and suppliers. The resources you’ll learn about in this episode includes: Time People Finance Infrastructure Technology Suppliers Time The amount of time you spend on the Environmental Management system (EMS) will pay back in dividends once you’ve achieved certification. So, if you apply minimal effort and commitment, that’s what you’ll get out at the end! You need to allow time for h...2021-06-0418 min
The ISO Show#64 isology hub - The game changer for ISO StandardsToday’s podcast is unlike any other podcast we’ve recorded before. That’s because we’ve got a special announcement to make about a ground-breaking innovative gamechanger in the ISO Standards landscape – the isology hub, which is due to be launched in May 2021. What you’ll learn: March 2020 - how the isology concept was born Innovate UK competition The isology hub Who is the isology hub not for? B1G1 ISO Coach Now, I’m recording this in April 2021, but I’d like to take you back to March 2020 to explain when and w...2021-04-2328 min
The ISO Show#61 Totally PLC's experience with ISO 27001Today, we’re joined by the Director of Corporate Assurance at Totally PLC, Falu Bharmal. Falu plays a key role in working with NHS England and has in-depth knowledge and understanding of ISO implementation, Legal Policy relating to corporate governance, health and safety, and integrated Risk Management. He has extensive experience in establishing new corporate governance structures, systems, and processes to ensure organizations are fit for purpose. Today, Falu is here to discuss ISO 27001 (Information Security Management), and why it’s so important to have consistent practices throughout a company. Falu explains how he’s...2021-02-2519 min
The ISO Show#60 What is ISO 27017Steve Mason is a Senior Consultant at Blackmores (UK) Ltd, and has a 100% success rate of supporting clients in achieving their ISO 9001 & ISO 27001 certifications on their first time. With over 38 years of experience working with standards, Steve is incredibly knowledgeable about how to ensure companies get the best benefits when implementing new standards. Steve has never stopped advancing himself and continues to broaden his knowledge of new standards as they come into existence. Today, Steve is back to discuss the new ISO 27017 (Information Security Controls for Cloud Services Standard), and why it is needed in...2021-01-2816 min
The ISO Show#59 What is ISO 27701?Steve Mason is a Senior Consultant at Blackmores (UK) Ltd, and has a 100% success rate of supporting clients in achieving their ISO9001 & ISO27001 certifications on their first time. With over 38 years of experience working with standards, Steve is incredibly knowledgeable about how to ensure companies get the best benefits when implementing new standards. Steve has never stopped advancing himself and continues to broaden his knowledge of new standards as they come into existence. Today, Steve is here to discuss ISO 27701 (Data Privacy), and why it’s so important to have so that you can prove yo...2021-01-2128 min
The ISO Show#56 BP Chargemaster's drive to continually improve with guest Richard MatheronRichard Matheron is the Quality and Continuous Improvement Manager at BP Chargemaster. He’s had a long career as a quality professional and hands-on Manager, with his background mostly being in engineering and manufacturing management. Currently, Richard is working for BP Chargemaster helping them transform themselves from an SME to an international world-class business. BP Chargemaster is the UK's biggest name in electric vehicle charging. They design, build, sell and maintain the most popular charging units in the country, and have begun to expand their business worldwide. Today, Richard is here to discuss his experience wi...2020-12-0229 min
The ISO Show#55 TriplePs and their success with ISO 27001 Information Security With guest Mark FruddThis episode we are joined by Mark Frudd, Managing Director and Founder of Security and Software Development at company TriplePs. Mark’s here to tell us about the information security Standard ISO 27001. It’s brought his business countless benefits, allowed them to expand, and win government contracts. But it hasn’t been all easy sailing, the ISO has brought up some unique challenges for Mark to overcome. He explains what these are, how he tackled them, and what he wishes he knew before embarking on this journey... Mark Frudd is the Managing...2020-11-2527 min
The ISO Show#54 The commercial advantage of multiple ISO Standards with Andy Pavlovic, Maris InteriorsAndy Pavlovic is the Compliance director at Maris. Maris is certified to four ISO standards, ISO 9001 for quality, ISO 14001 for environmental management, ISO 45001 for health and safety, and ISO 37001 for anti-bribery standards. He manages and maintains all of these ISO standards for Maris and makes sure that the company upholds these standards across the board. This episode, Andy Pavlovic is here to share with me what he’s learnt from his years working as Maris’s compliance director and overseeing the implementation of four different ISO standards. Andy speaks about how ISO standards enable Maris to m...2020-11-1820 min
The ISO Show#52 Lloyd’s of London shares ISO Journey to HSE certification9th September 2020 #52 Lloyd’s of London shares ISO Journey to HSE certification Today’s Guest Trevor Jennings is a Risk Manager with the Corporate Real Estate Department at Lloyd’s of London. He works to provide client facing advice and support on all matters of risk, excluding financial and contractual risk, and to ensure health and safety is co-ordinated across all building users within Lloyd’s UK and overseas premises. « It’s steps at a time that will get you through to the certification aspect. » - Trevor Jennings Picture this: An organization has set effective envir...2020-09-0926 min
The ISO ShowISO 41001 Interview with Ian Van Der PoolToday’s Guest Ian Van Der Pool is the chairman of the European Facilities Standards committee and co-author of ISO 41001 and ISO 41014. He also has his own business, which is ISO 41001 CSI. He currently works with the Dutch Ministry of Defence and is responsible for implementing a brand new FM system fully compliant to ISO 41001. Tune in to this episode to learn from Ian Van Der Pool, who has lots of valuable experience implementing ISO standards for facilities management. Ian speaks about how he got involved with ISO 41001, why it’s important to have an ISO...2020-09-0235 min
The ISO ShowEpisode 50 - How to Implement any ISO To celebrate hitting 50 episodes, I wanted to bring to bring to you something a little extra special today. and that is ‘How to implement any ISO’, but before we do, I’d just like to say a huge thank you to all our listeners. Keep sharing the ISO Love, and share this episode with anyone who is looking to take their business to the next level. In this episode I take you through 4 simple steps to implementing any ISO Standard. Understanding your business (I mean really understand your business – warts and all...2020-08-1222 min
The ISO ShowEpisode 49 - How EMCOR is Embedding Business ContinuityEMCOR has gone from strength to strength over the years, so Alex is joining us today to discuss ISO 22301 (Business Continuity Management) and how the system is helping them to not just survive, but thrive during these difficult times.2020-07-2923 min
The ISO ShowEpisode 48 - Riskex's Free ‘Fit 2 work’ COVID-19 ToolFree Covid-19 monitoring tool for businesses - Join James Sharp, CTO, Riskex to hear how to manage your company’s duty of care through a free online tool. This weeks ISO Show explains how to make managing COVID in the workplace easier and safer2020-07-0724 min
The ISO ShowEpisode 47 - Key Changes to the new Business Continuity standard ISO 22301: 2019Join Mel and Rachel this week as they discuss the main changes to ISO 22301:2019 and how they will affect your Business Continuity Management System2020-06-2416 min
The ISO ShowEpisode 46 - ISO 22301 Steps to Success Part 3Continuing from last week’s episode we look at how you can engage your staff while implementing and testing the Business Continuity Management System (BCMS).2020-06-1716 min
The ISO ShowEpisode 45 - ISO 22301 Steps to Success Part 2Join Mel and Rachel this week as they discuss how to successfully share and communicate a Business Continuity management system compliant to ISO 22301.2020-06-1114 min
The ISO ShowEpisode 44 - ISO 22301 Steps to Success Part 1Join Mel and Rachel this week as they discuss the early steps to implement ISO 22301 – the standard for Business Continuity2020-06-0430 min
The ISO ShowEpisode 43 Managing Mental Health during lock downAs part of Mental Health Awareness week, this weeks’ Podcast covers the management of psychological issues people are facing such as isolation, worry and anxiety both now and over the coming year ahead.2020-05-2119 min
The ISO ShowEpisode 42 - What is Business Continuity Management?Join Mel this week as she discusses ISO 22301 (Business Continuity), a standard that is completely focused on resuming operations to get back to ‘business as usual’.2020-05-1417 min
The ISO ShowEpisode 41 - The Brewery’s journey towards Event SustainabilityJoin Mel and Arantza as they discuss The Brewery’s journey to ISO 20121, the benefits gained and continued drive to improve their sustainability:2020-05-0633 min
The ISO ShowEpisode 40 - Chaos to calm - Adjusting to remote workingThis episode’s guest has experienced at first-hand what it’s like going from Chaos to Calm amidst the impact of the Coronovirus Pandemic, and how she has slipped into seamlessly delivering her work remotely, which typically would have been done face to face.2020-04-2322 min
The ISO ShowEpisode 39 - Making remote working workSo how do you make remote working work for you? Well it partly comes down to the tech, but if you’ve got the confidence in yourself and ability to communicate, its actually really easy.2020-04-1624 min
The ISO ShowEpisode 38 - What is ISO 20121?Recognising that something needed to be done about this wasteful industry a standard for sustainable events was created by the events industry for the events industry known as ISO 20121.2020-03-2612 min
The ISO ShowEpisode 37 - Coronavirus Business Continuity PlanningI’m recording this in March 2020, just over a year since we launched the ISO Show and sadly a pandemic – the coronavirus has broken out globally, with over 110,000 reported cases across 95 countries. So I thought it would be helpful to share with you some guidance to try and minimise business disruption caused by the Coronavirus through Business Continuity Planning (known as BCP).2020-03-1014 min
The ISO ShowEpisode 36 - What is ISO 9001This weeks ISO show provide an overview of ISO 9001:2015, where interpret the standard (as a technical document) and break it down into very simple terms what the requirements actually mean.2020-02-2732 min
The ISO ShowEpisode 35 How Kingsley Napley achieved certification to ISO 9001, ISO 27001 & ISO 22301Tony Bennet, Senior Information Security Executive shares his journey on achieving certification to ISO 9001 (Quality), ISO 27001 (Information Security) and ISO 22301 (Business Continuity) in one hit!2020-02-2029 min
The ISO ShowEpisode 34 - How to build assurance into IT ServicesDamian Edwards of XMA explains how assurance is built into XMA’s service delivery. Hear why XMA are certified to 5 ISO Standards and deliver ‘Best Practice’ in the IT Sector.2020-01-3025 min
The ISO ShowEpisode 33 - What Standards are the most Popular?We often get asked which is the best ISO Standard to go for and what are the benefits. In this week’s ISO Show we highlight the top 5 from the Annual ISO survey published by the International Standards Organisation.2020-01-2417 min
The ISO ShowEpisode 32 - What is ISO?This week we're going right back to basics to understand what ISO really means and why it matters to businesses.2020-01-1606 min
The ISO ShowEpisode 31 - ISO 14001 Steps to Success Part 3We welcome back Derek for the final part in the ISO 14001 Steps to Success series, where we discuss hints and tips for ensuring that your Environmental Management System (EMS) is compliant and ready for your Certification Body Assessment visit.2019-12-1818 min
The ISO ShowEpisode 28 - Meet Blackmores Sustainability ExpertJoin Mel and Derek Hall, this week as they discuss the awesome sustainability work that Derek did to be awarded an MBE for his contribution to sustainability management in business based on ISO 14001 and ISO 9001.2019-11-2723 min
The ISO ShowEpisode 26 - ISO 45001 Steps to Success Part 3The third and final episode in our ISO 45001 Steps to Success Podcast Series covers launching and demonstrating compliance in preparation for an assessment. Paul Robinson, Managing Consultant at Blackmores shares hints and tips for the final stages of implementing your Health and Safety System.2019-10-1816 min
The ISO ShowEpisode 24 - ISO 45001 Steps to Success part 1Paul Robinson, Managing consultant at Blackmores, has over a decade of experience of implementing ISO Standards at Blackmores, joins us for this weeks’ ISO Show Podcast. Paul interprets the ISO ‘Speak’ and shares a ‘Masterclass’ in implementing ISO 45001.2019-10-0319 min
Skin In The GameSkin In The Game – Webjet, Blackmores, Donaco and moreJoin Nathan and Alex for the final episode of Skin in the game, as they discuss Webjet, Blackmores, Donaco, RPMGlobal and more small cap stocks. 01:50 – Thoughts on Austal (ASB)04: 10 – Short report on Rural Funds Group (RFF)06:23 – Why longer toll roads are better09:05 – Is EBITDA a good financial metric to use?12:44 – Acrow Formwork (ACF)15:37 – Why DRPs may be suspended18:01 – Donaco (DNA)22:31 – Blackmores (BKL)25:25 – RPMglobal (RUL)29:33 – Webjet (WEB)See omnystudio.com/listener for privacy information.2019-08-3034 minSkin In The GameSkin in the game – Atlas Arteria, Blackmores, IPH & DonacoJoin Alex and Nathan as they discuss these stocks and why the market's increasing short sightedness could be offering an opportunity in stocks suffering growing pains, like Blackmores. 01:21 – Thought on IPH5:48 – Katmandu7:44 – Atlas Arteria11:22 – Donaco16:23 – Australasian Academies19:09 – Tolerance for pain, BlackmoresSee omnystudio.com/listener for privacy information.2019-07-2924 min