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Braxton Critcher
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Automotive Repair News Today
Good News in Auto Repair - Lee Locklear Donates $20,000.00 Worth Of Tools To School
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton is joined by Lee Locklear of Cutting Edge Solutions and Missy Stephens of the Auto Care Association. Missy recounts how a high school vocational instructor in Pontiac, Michigan, shared a need he had to better equip his growing class, especially with more female students enrolling. Lee responded with a substantial donation of tools and equipment, valued at around $20,000...
2025-07-09
22 min
Automotive Repair News Today
How Battery Technology Is Evolving for Modern Cars with Alan Kohler
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher sits down with Alan Kohler from Odyssey Battery. Alan breaks down the differences between traditional flooded lead-acid batteries, AGM, and Odyssey’s advanced Thin Plate Pure Lead (TPPL) technology. The conversation explores why today’s vehicles—with their increased electronics and start-stop systems—require more from their batteries, and how Odyssey batteries are designed to deliver longer life and...
2025-07-02
22 min
Automotive Repair News Today
SEMA President Mike Spagnola on EV Mandates, Right to Repair, and California’s Automotive Laws
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Mike Spagnola, President and CEO of SEMA. Mike offers an insider’s update on three major issues currently shaping the automotive industry. First, he shares the details behind SEMA’s victory in overturning California’s EV sales mandate, arguing for consumer choice and innovation in vehicle technology. Second, Mike breaks down the latest progress of "Le...
2025-06-25
42 min
Automotive Repair News Today
TOPDON'S Industry-Wide Growth, and Chad Schnitz's Perspective on The Future of the Industry
In this episode, Braxton Critcher is joined by Chad Schnitz, Vice President of TOPDON, and newly appointed board member of the Auto Care Association’s Tool and Equipment board. Chad shares his perspective on the importance of the Right to Repair and the ongoing need for equal access to information for all automotive professionals. He also discusses efforts to bring more young people and women into the industry, as well as TOPDON's mission to offer innovative, affordable diagnostic tools for technicians at every level.00:00 "Tight-Knit Industry Connections"03:15 Chad's Board Appointment News07:44 Right to Re...
2025-05-30
22 min
Automotive Repair News Today
Jimmy Lea is Now a Certified Speaking Professional. How Does One Become a CSP?
In this episode, Braxton Critcher welcomes Jimmy Lea from the Institute for Automotive Business Excellence. Why? Because Jimmy actually did something newsworthy! Bout time! Jimmy is now, to our knowledge, the ONLY presenter in the automotive aftermarket certified as a Certified Speaking Professional. It was quite the journey to get here, though! Hear Jimmy walk us through the process and tell us why this is important for other speakers to try and get as well.00:00 Jimmy's choice in suit coats05:46 "Reapplying for CSP Certification"08:11 Failed Speaker Review Video11:08 Videographer Hire: Costs...
2025-05-26
31 min
Automotive Repair News Today
Good News in Auto Repair | Radical Generosity and Faith TRANSFORMED This Repair Shop
In this episode, Braxton welcomes Ed and Brandi Caswell to talk about why and how they run their repair shop differently. Faith and generosity is some pretty crazy ways have become the foundation of their business culture, including their response to local disasters and support for employees’ personal growth. They even host a weekly men’s group at their shop and are launching scholarship programs, showing how small acts of service can transform both an auto repair business AND its surrounding community. 00:00 Positive Industry Podcast Initiative05:09 Prayer and Opportunity in Adversity08:40 "Journey from Teach...
2025-05-23
33 min
Automotive Repair News Today
Hundreds of 311 Complaints, Major Tax Breaks, and Christian Brothers Tops Satisfaction Rankings
In this episode, Braxton Critcher shares the latest news from the automotive repair industry. He discusses a new tax bill passed by the House Ways and Means Committee that offers significant benefits to repair shops and small businesses, including a permanent 23% income deduction and relief on equipment investments. Braxton also highlights the unusual situation of one Brooklyn repair shop, which received hundreds of 311 complaints from a single individual over minor sidewalk infractions, prompting community support for the business. Finally, he spotlights Christian Brothers Automotive for being ranked number one in customer satisfaction by the J.D. Power Aftermarket Success...
2025-05-21
07 min
Automotive Repair News Today
Is Automotive Training Worth It? Tom Schearer Says Without Question!
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Tom Schearer to discuss the value and impact of attending automotive training events, with a special focus on the upcoming TOOLS Conference in Lancaster, Pennsylvania. Tom addresses common concerns about the cost of training and emphasizes the strong return on investment for shop owners and technicians who attend. The conversation also highlights how ongoing...
2025-05-09
23 min
Automotive Repair News Today
California Clean Air Act Overturned, Ford Recall, and Good News Today!
In this episode, Braxton Critcher covers several major developments in the automotive industry. He updates listeners on the movement to overturn California’s Clean Air Act, highlighting bipartisan support and implications for gas-powered vehicles. Braxton also discusses the recent recall of nearly 300,000 Ford vehicles due to faulty backup cameras, emphasizing which models are affected and how customers can get repairs. Finally, he shares a positive story from Connecticut, where funds raised through a local car show are helping cover auto repairs for residents in need. 00:00 SEMA Push Against 2035 Gas Ban04:19 Auto Industry's Tariff Concerns0...
2025-05-07
12 min
Automotive Repair News Today
Why the NEVI Program Ended and What’s Next for EV Charging with Ryan McKinnon
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton is joined by Ryan McKinnon from the Charge Ahead Partnership to break down the recent end of the NEVI program under the Trump administration. Ryan highlights why the program, despite being well designed to leverage existing businesses for EV charging infrastructure, ultimately stumbled due to poor implementation by many states. The conversation also explores Florida’s unique approach to...
2025-05-06
28 min
Automotive Repair News Today
TOOLS Pennsylvania - Should You Go? | Bret Fadely
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher sits down with Bret Fadley to dive into the growth and unique culture of the TOOLS training event in Lancaster, Pennsylvania. Bret shares how TOOLS has evolved from a struggling show to a regional cornerstone, emphasizing its focus on networking, training, and creating a welcoming atmosphere reminiscent of other major industry events like ASTA. They also discuss...
2025-05-02
33 min
Automotive Repair News Today
Right To Repair Update, SEMA/AAPEX Registration Opens and More!
In this episode, Braxton starts with a confession. Evidently, keeping good care of tires is not his strong suit. He then talks about legislative updates on the REPAIR Act (HR 1566) and the latest advocacy efforts in California, along with details on SEMA and AAPEX registration for this year’s Las Vegas events. Plus, Braxton highlights California's new Cool Air Rebate Program for vehicle A/C repair and introduces an AI-driven sales coaching platform for repair shops.00:00 Automotive Repair News Podcast03:23 Tire Maintenance and Podcast Evolution08:48 Cool Air Rebate Launching May10:27 "AIX fo...
2025-04-30
12 min
Automotive Repair News Today
Meet Lauren Langston | Tekmetric's New COO
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, you'll get to meet Tekmetric's new COO! Lauren Langston shares her journey from a software-focused background to joining the automotive industry, emphasizing her desire to deliver better technology tailored to the auto repair industry. Braxton and Lauren also get into the trust gap between consumers and auto repair shops, highlighting how transparency and the right technology can help bridge...
2025-04-24
34 min
Automotive Repair News Today
SEMA Fights Tariffs, Missouri To Cut State Inspections? The Latest News!
In this episode, Braxton Critcher covers some of the most pressing developments in the automotive repair industry. He highlights SEMA’s recent appeal to President Trump for a transition period before new tariffs impact US automotive parts manufacturers. Braxton also discusses controversial bills in Missouri that could exempt many newer vehicles from safety inspections. Finally, he covers Hyundai’s adjustments to their Assurance Program in response to looming auto tariffs. All that an more on today's episode!00:00 Manufacturers Seek Tariff Transition Period03:51 Missouri Vehicle Inspection Debate08:15 SEMA Registration Opens Next Week
2025-04-23
09 min
Automotive Repair News Today
Tariffs, Tire Scams, and the Repair Act! Trial Format As Well!
In this episode, we cover all the things YOU NEED TO KNOW about the automotive repair industry. From the rise in tire scams affecting New Hampshire auto shops, to the progress of the Repair Act in Congress. Braxton Critcher also talks about the Automotive Aftermarket Charitable Foundation and all the good things and changes they are working on! What do you think about today's format? Love, hate, ehhh it was okay? Let me know! Email me at braxton@automotiverepairnews.com
2025-04-17
20 min
Automotive Repair News Today
Hockey Legend Wayne Gretzky Headlines AAPEX 2025
In this episode of Auto Repair News Today, Braxton talks about the announcement of Wayne Gretzky as the keynote speaker for Apex 2025! He brings up current challenges in the automotive repair industry, such as evolving technologies and a technician shortage, and that Gretzky will have powerful insight into this because of the things he overcame in his career. Additionally, the episode provides details about the growing prominence of the AAPEX conference, set to take place in Las Vegas, and the opening of its registration soon.
2025-04-10
06 min
Automotive Repair News Today
Mitchell 1 and 360 Payments Partnership, Right to Repair Happening Soon? And More News!
In this week's episode of Automotive Repair News Today, Braxton Critcher covers the top news shaping the automotive repair industry. Mitchell 1 partners with 360 Payments to streamline payment processing and enhance customer experience.The Tire Industry Association opens nominations for the Tire Industry Hall of Fame, honoring significant contributions to the tire industry.NAPA Auto Care launches a Team Tool Rebate to support technicians in acquiring essential tools.Representative Neil Dunn pushes for the Bipartisan Repair Act in Congress to protect consumer choice and fair access to repair data.Ohio's top collision repair students are recognized at the Skills O...
2025-03-26
08 min
Automotive Repair News Today
DVI Done Right and the CRAZY Facebook Group Post That Happened in February | Uwe Kleinschmidt
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Uwe Kleinschmidt is the CEO of Autotech IQ and DVIDoneRight.com. Among other things. Today, he and Braxton address the viral Facebook Post in early February. It was posted by David Roman in the Changing the Industry Podcast group, and things went sour fast. But, through conflict like that, if handled properly, positives can result. Today, they talk about them. And the...
2025-03-14
24 min
The Limitless Leadership Podcast
E62: Good News In Auto Repair w/ Braxton Critcher
Every great leader deserves a great beard. Be sure to visit https://www.thebeardedbrotherhood.co/LEAD15 to grab your favorite beard oils, beard balms, mustache waxes, and more, and get 15% off in the process. Automotive repair industry podcast host and producer Braxton Critcher joins me to share his take on the industry with an outside perspective. From the good, the bad, and the ugly, Braxton shares real life examples that sheds light on how far our industry has come and the direction we're all striving to go in. Braxton's upbringing and strong faith lai...
2025-03-13
38 min
Automotive Repair News Today
Vision 2025 | My Thoughts
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Today, Braxton Critcher shares his thoughts about this year's Vision Hi-Tech Expo and Training in Kansas City. S/O Chad Schnitz of TopDon for the help on the show floor. Additionally, he discusses the industry's underutilization of current technology, as learned in his conversation with Chris Cotton. Lastly, Braxton shares that a discussion with Lisa Foshee changed his mind on when he...
2025-03-11
16 min
Automotive Repair News Today
Will the Repair Act Get Passed? | Lisa Foshee, Auto Care Association
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Lisa Foshee is the Senior Vice President, Government Affairs and General Counsel for the Auto Care Association. Today, she gives an update about the just re-introduced repair act bill in Congress. Will it get passed this time? Where is it on the Trump Administration's priority list? And why do automakers care so much about withholding information? Braxton and Lisa get into all...
2025-03-10
19 min
Automotive Repair News Today
How Far Behind is the Repair Industry in Adapting to Technology? Chris Cotton Says It's BAD!
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Chris Cotton is the host of the AutoFix TechnologyCast. You can listen to that show HERE Today he and Braxton talk about technology changes in the repair industry and how Chris believes, comparative to cell phones, the industry is stuck in the flip phone stage of how they use tech. He also shares where he thinks the industry is going and can...
2025-03-08
34 min
Automotive Repair News Today
Vision Hi-Tech Expo 2025 | Travis Troy
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Travis Troy is the co-chair of the Vision Hi-Tech Training and Expo. Today he and Braxton talk about the importance of face-to-face networking and how events like Vision offer valuable opportunities beyond online training. Travis says today's repair shop must adapt to meet changing expectations and stay informed on what's changing in the industry to keep up, or be left behind.
2025-03-07
23 min
Automotive Repair News Today
Honoring the Life of Maylan Newton | One of the Kindest People in Automotive
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Maryann Croce, Lorraine Klein, and Melissa "Birdie" Patterson to honor the life and legacy of Maylan Newton. They each tell fascinating stories of how they met Maylan and what he then would mean to them through the years. Maylan had a passion for helping women in the industry, and each of these women are...
2025-03-06
30 min
Automotive Repair News Today
The Repair Act is Reintroduced to Congress, Honda Moves Production to US and More
Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!In today's episode, Braxton Critcher will give you what you need to know about the top stories happening right now in the repair industry. Here is a little of what to expect.The reintroduction of the Repair Act aims to ensure consumer choice and fair competition in vehicle repair data access.Honda shifts production of its next generation Civic Hybrid from Mexico to Indiana in response...
2025-03-05
09 min
Automotive Repair News Today
Honda and Nissan Merger Failed | Yahoo Finance's Pras Subramanian Shares Why
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Pras Subramanian has been following the Honda and Nissan merger story and today joins the podcast to break down why it didn't happen. What does this mean for Nissan? What about Honda? And the Auto Industry/Repair Industry? Braxton and Pras cover these questions and more! Read Pras's work on Yahoo Finance HERE00:00 Honda-Nissan Merger Concerns05:31...
2025-02-15
23 min
Automotive Repair News Today
Why Leadership and Communication Issues Cause Repair Shops To Fail | Josh Parnell
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton talks leadership with Josh Parnell. They discuss the top challenges shop owners face when transitioning from technician to owner and why so many struggle with communication. Josh says if shop owners don't learn how to properly communicate, they'll struggle financially. 00:00 Automotive Coaching, People Focused05:38 Service Management Challenges & Solutions07:39 Communication Misunderstandings and Voids
2025-02-10
25 min
Automotive Repair News Today
Maylan Newton Tribute, Nissan Job Cuts, and Trump Tariffs
Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!Nominate someone for the Automotive Aftermarket Charitable Foundation Humanitarian Award HEREAuto Care Association Donation Bundle. Visit their website HEREMaylan Newton Scholarship Fund - Donate HEREIn this episode, we explore the changing U.S. emissions policies under the Trump administration. We also honor the life of Malan Newton, recognizing his impactful work in education and mentorship. Additionally, you'll learn...
2025-02-05
10 min
Automotive Repair News Today
MEMA Aftermarket Suppliers on 2025 and Why Shops Need to Prioritize ADAS
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Braxton Critcher, Chris Gardner, Jim Fish, Scott Brown, Drew Jablonowski, and Ryan Kooiman discuss 2025 technology training in the automotive repair aftermarket. MEMA Aftermarket Suppliers has a new tech training hub, Jim says it's like an "Expedia for automotive training," making it easier for technicians to find and access the training they need. Scott talks about how many shops don't understand how to...
2025-01-31
43 min
Automotive Repair News Today
The Federal Trade Commission Punishes General Motors and more!
Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!This episode of Automotive Repair News Today addresses the Federal Trade Commission's action against General Motors and OnStar for misleading data collection practices, resulting in a proposed settlement to protect consumer privacy. We also highlight the Automotive Aftermarket Charitable Foundation's call for nominations for its 2025 Humanitarian Award, aiming to honor significant community contributions.Want to request a story to be covered? email braxton@automotiverepairnews.com
2025-01-22
08 min
Automotive Repair News Today
Good News in Auto Repair - The Impact of Women in the Auto Repair Industry
Thanks to AutoFix AutoShop Coaching for their support of this podcast. Get one-on-one personalized coaching with a free strategy call HERE Braxton Critcher and Elle Lawhead, from Women in Auto Care, discuss how women impact the automotive industry. Elle highlights the success of Women in Auto Care's scholarship program, which has awarded $425,000 to 81 women in the past year to attend trade school. Braxton emphasizes how increasing female participation brings diverse perspectives and improves the industry.00:00 Sharing positive stories to uplift the industry.04:57 Empowering women enhances the auto care industry.07:34 Pandemic impacted w...
2025-01-10
36 min
Automotive Repair News Today
Honda and Nissan's Potential Collaboration, Pavel Turlak Pleads Guilty and more!
More on the Senator's letter to automakersIn this episode, Braxton Critcher covers a merger discussion between Honda and Nissan, highlighting their plans to compete better with Toyota, Tesla, and Chinese EV makers. He also delves into a bipartisan call from U.S. senators urging automakers to support Right to Repair legislation. Additionally, Braxton reports on the significant rise in odometer fraud, citing Carfax's data on the economic impact of this growing issue.
2024-12-25
06 min
Automotive Repair News Today
How Technological Advances Are Changing the Automotive Industry with AutoTechIQ
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Uwe and Krista are from AutoTechIQIn this episode, Braxton Critcher is joined by Krista Erickson and Uwe Kleinschmidt. Uwe shares historical insights about the automotive industry's shift from mechanical to computerized systems, emphasizing the need for modern tools like Digital Vehicle Inspections (DVIs). Krista underscores the importance of customer education regarding preventative maintenance, while Braxton highlights Autotech IQ's efforts...
2024-12-23
41 min
Automotive Repair News Today
Can EVs and ICE Vehicles Coexist? Ryan McKinnon Says They Have To
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Visit the Charge Ahead PartnershipIn this episode, Braxton Critcher and Ryan McKinnon discuss the interplay between electric vehicles (EVs) and internal combustion engine (ICE) vehicles, especially focusing on the potential for cooperation amid growing resistance from ICE enthusiasts. McKinnon illustrates how businesses, like gas stations, adapt to the rise of EVs, viewing it as an opportunity rather than a...
2024-12-20
32 min
Automotive Repair News Today
Carlos Tavares Exits Stellantis Early, Amazon Dominates Auto Parts Market and more!
Nominate someone today for the SEMA Board!Braxton covers major shifts in the automotive industry. Carlos Tavares has unexpectedly stepped down as CEO of Stellantis. Amazon is growing its footprint in the auto parts market, and SEMA is actively lobbying against electric vehicle mandates.
2024-12-04
06 min
Automotive Repair News Today
ASTA's New Leader Ryan Ragan on Elevating the Automotive Repair Sector
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Ryan Ragan is the new Executive Director of the Automotive Service and Tire Alliance. Ryan discusses his vision for enhancing value to ASTA members through better programs and innovative training, particularly focusing on both the tech and tire sides of the industry. Braxton and Ryan talk about the importance of educating shop owners and customers to improve the industry's perception and overall...
2024-11-29
22 min
Automotive Repair News Today
What YOU Need to Know This Week in Auto Repair (Lawsuits, Recall Failures, Survey Updates)
Learn more about JobViewIQBraxton covers the National Highway Traffic Safety Administration's $165 million penalty against Ford. The Alliance for Automotive Innovation is urging Congress to preserve the $7,500 EV tax credit amid the incoming Trump administration’s plans to cut it. Additionally, Braxton shares news about Repairify's integration with CCC1, which aims to enhance ADAS feature identification and recalibration needs for improved repair accuracy and efficiency.Email Braxton for news you'd like to share! braxton@automotiverepairnews.com
2024-11-20
08 min
Changing The Industry Podcast
Episode 191 - Overcoming Business Challenges With Justin Allen and Braxton Critcher At The ASTA Expo 2024
Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitability
2024-11-18
1h 20
Automotive Repair News Today
Yelp Buys Repair Pal, EV Outlook from AAPEX and More!
Read more about this year's Women in Auto Care Award WinnersMEMA and ACA 2024 Joint EV Trends and Outlook ForecastSubmit a Nomination for the MEMA 2024 Board of DirectorsIn this episode, Braxton Critcher delves into recent developments in the automotive repair industry. Braxton highlights Yelp's acquisition of Repair Pal for $80 million, which aims to expand its services. Lisa Foshee provides an update on the Repair Act, explaining its delay and the efforts needed to reintroduce it in the next congressional session. Additionally, AAA's research shows that automatic emergency braking in new 2024 vehicles...
2024-11-13
10 min
Automotive Repair News Today
The Impact of DVI on Automotive Shop Operations and Customer Trust with Garrett Malone from AutoVitals
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Garrett Malone and Braxton Critcher discuss the crucial role of technology adaptation in the automotive industry. Garrett emphasizes the impact of COVID-19 on accelerating digital adoption, noting that shops using Digital Vehicle Inspection (DVI) thrived during the pandemic. Braxton shares a personal experience highlighting the significant advantages of shops using DVI for customer communication and transparency.Find AutoVitals Here
2024-11-09
36 min
Automotive Repair News Today
Auto Repair Industry Updates with Rratchet + Wrench - from AAPEX 2024 -
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!See Ivan's workIn this episode, Braxton Critcher is joined by Ivan Rioja-Scott from Ratchet + Wrench. Ivan discusses his observations from the keynote speaker sessions at AAPEX 2024, highlighting the increase in hybrid vehicle breakdowns and the implications for repair shops. He also delves into the potential impact of Google's new verification requirements for local service ads, stressing the need for...
2024-11-08
26 min
Automotive Repair News Today
How Google's Local Service Ads Can Revolutionize Auto Repair Shops - BREAKING NEWS FROM AAPEX -
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Find Brian hereBraxton Critcher and Brian Walker discuss crucial updates from AAPEX in Las Vegas about Google’s new verification requirements for local business ads. Brian explains the intricacies of Local Service Ads (LSA) and how they differ from traditional pay-per-click ads, emphasizing the importance of being a verified business to access these ads. They delve into businesses' need to...
2024-11-07
17 min
Automotive Repair News Today
Highlights from AAPEX - Google Ads, Battery Tech, and Industry Awards
Braxton Critcher covers several important updates from the automotive repair industry. He details the new Google Business profile verification requirements starting November 21st, which aim to combat rising fraud. He also highlights the live demo of MEMA Aftermarket Suppliers' new tech training hub happening at AAPEX 2024. Additionally, Braxton mentions the prestigious Shop Hero Awards, emphasizing the recognition of top auto repair shops for their exceptional innovation and community service. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-11-06
09 min
Automotive Repair News Today
Big News in Automotive AI, TireGuru Debuts Price Optimizer, and more!
Learn how to navigate at SEMA/AAPEXLearn how to vote in this year's electionBraxton Critcher discusses the latest developments in the automotive repair industry. The episode highlights a major shift towards AI-powered in-vehicle voice assistants, driven by a new survey from Soundhound AI Incorporated. Braxton also introduces TireGuru's new Tire Price Optimizer tool, designed to give auto shops a competitive edge by using real-time local pricing data. Additionally, a collaborative initiative between the National Institute for Automotive Excellence, ASE Education Foundation, and Wrenchway aims to expand School Assist, a platform that connects automotive...
2024-10-30
09 min
Automotive Repair News Today
Tekmetric and Shopgenie Merge, Dobbs Tire & Auto Expands, AACF Announces New Humanitarian Award and more!
Listen to the full episode covering Tekmetric's acquisition of Shopgenie with Sunil Patel and Kieran O'BrienLearn more about the 2024 AAPEX Student ProgramNominate someone or an organization for the AACF Humanitarian Award!Braxton Critcher discusses the recent merger between Tekmetric and Shopgenie, highlighting the benefits of an integrated CRM marketing platform for shop owners. Braxton shares updates on the Apex show, emphasizing its student program to attract top talent to the industry. Lastly, hear the announcement of the AACF's inaugural humanitarian award, recognizing individuals and companies within the automotive aftermarket who have...
2024-10-23
10 min
Automotive Repair News Today
Good News in Auto Repair - How the Automotive Aftermarket Charitable Foundation is Making a Difference in the Auto Industry
Learn more about the Automotive Aftermarket Charitable Foundation and help where you can!In this episode, Braxton is joined by John Kairys, Executive Director of the Automotive Aftermarket Charitable Foundation (AACF). John discusses the automotive aftermarket community's commitment to supporting those in need, emphasizing the foundation's rapid assistance process and high approval rate. Braxton shares the inspirational story of a Michigan shop owner helping out in North Carolina, illustrating the industry's close-knit nature.Grow your shop and finally take growth seriously with AutoFix AutoShop Coaching00:00 Tornadoes and winds hit Florida, with minimal damage...
2024-10-21
34 min
Automotive Repair News Today
Breaking News - Tekmetric and Shopgenie Have Merged! Sunil Patel and Kieran O'Brien Unveil How it Happened
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Kieran O'Brien and Sunil Patel to discuss the breaking news of the merger between Shopgenie and Tekmetric. Kieran and Sunil delve into the strategic decision behind merging their companies, emphasizing the benefits of combining their efforts rather than building separate solutions. They also highlight the industry's need for innovative, all-in-one platforms that address both...
2024-10-18
19 min
Automotive Repair News Today
Stellantis Management Shakeup, Toyota's EV Expansion, and Auto Repair Updates
Listen to our conversation with NASTF Executive Director Donny SeyferListen to Good News in Auto Repair with Eric Merchant and Hurricane ReliefHelp Operation Mechanic Hurricane ReliefBraxton Critcher delivers the latest updates on the automotive repair industry. Stellantis' major organizational changes due to weak global demand, and the National Automotive Service Task Force board elections, with new opportunities for AI integration in auto repair. Braxton also highlights a significant recall from Honda and shares insights into the evolving demographics of the do-it-for-me market and its future impact. ...
2024-10-16
12 min
Automotive Repair News Today
NASTF Election, Locksmith Board Members, and Emerging AI Solutions with Donny Seyfer
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Vote in this year's NASTF elections!In this episode, Braxton Critcher is joined by Donny Seyfer to discuss the latest happenings in automotive repair news. Donny shares insights on the NASTF election changes, highlighting the new voting system implemented on their website to streamline the process for their 44,300 members. Additionally, he touches on the pressing issue of AI's impact on...
2024-10-14
26 min
Automotive Repair News Today
Good News in Auto Repair - Shop Owners in Michigan Help North Carolina After Hurricane Helene
Donate to Merchant Automotive!In this episode, Braxton Critcher is joined by Kory Rozema, Eric Merchant, and Elijah McMillan from Michigan to discuss good news in auto repair. Elijah introduces a supportive networking group formed with Kory and Eric, highlighting the importance of community and collaboration in the industry. Eric shares his experience organizing a supply drive for storm-impacted areas, detailing the efforts to coordinate aid and the outpouring of support from various states. The conversation focuses on the positive impact of helping others, emphasizing the role of industry solidarity and compassion in making a difference during...
2024-10-11
37 min
Automotive Repair News Today
Tire Retailers Rankings, Chrysler Recall Alert, International Longshoremen's Association Strike Over
In this episode, Braxton breaks down the tentative agreement reached between the International Longshoremen's Association and the United States Maritime Alliance, which provides a temporary relief to supply chain disruptions. Elijah shares about the initiative of gathering and delivering supplies to Hurricane Helene victims in North Carolina, highlighting the industry's community spirit. Additionally, Braxton reports on Chrysler's recall of over 150,000 plug-in hybrid vehicles due to a fire risk, urging affected owners to take precautionary measures.Vote for NASTF Board of DirectorsNominate NABC Awards Thanks to our sponsor AutoFix Auto Shop Coaching...
2024-10-09
10 min
Automotive Repair News Today
Repair Act Hold-up and its Impact on Auto Repair Industry with Eric Sponhaltz
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Braxton Critcher is joined by Eric Sponhaltz, a member of the Tool and Equipment Committee for the Auto Care Association. Eric provides an in-depth look at the Repair Act, explaining its significance for both consumers and the automotive industry. Braxton and Eric discuss the pressing need for bipartisan support to ensure access to critical vehicle data for independent repair shops.00:00...
2024-10-04
27 min
Automotive Repair News Today
Hurricane Helene Impact, Counterfeit Auto Parts Crackdown, Monroe Capital's $1 Billion Investment in EV, and more!
In this episode, Braxton Critcher highlights the immediate aftermath of Hurricane Helene, emphasizing the devastation faced by automotive repair shops and the GoFundMe campaign launched by ASTA to support those affected. He discusses the put the Brakes on fakes initiative by the National Intellectual Property Rights Coordination Center, which aims to combat the rise of counterfeit auto parts with the backing of Homeland Security and US Customs. Additionally, Braxton shares insights on the growing interest among young people in automotive repair as a career path, supported by a recent study from IMR Inc.Donate to the ASTA...
2024-10-02
10 min
Automotive Repair News Today
The Automotive Industry's Response to Hurricane Helene's Unprecedented Impact
Donate here: https://bit.ly/4ejh3qBTo request assistance, download your application here: https://bit.ly/3zBONAu and submit your completed application to chet.mottershead@astausa.org by October 11th.Mike Allen joins Braxton and Lucas to discuss the devastating impact of Hurricane Helene on automotive repair shops in Western North Carolina. Lucas shares firsthand accounts of the destruction, including entire towns being washed away and major roads being closed. Mike emphasizes the need for industry support, outlining ASTA's efforts to raise funds through a GoFundMe campaign to help affected members.00:00 Unprecedented...
2024-09-28
14 min
Automotive Repair News Today
How Ed Rosa and Fix it Forward Transforms Lives Through Car Repairs
Today on Good News in Auto Repair, Ed Rosa reveals eye-opening insights into the personal stories of those he helps, emphasizing the prevalent issue of homelessness among employed individuals. Braxton appreciates Ed's dedicated community work and the therapeutic benefits it brings Ed, notably reducing his PTSD symptoms. 00:00 Good news in auto repair: uplifting stories.04:21 Started nonprofit on impulse; quickly succeeded.07:02 My priority is homeless and disabled veterans.11:20 Car loss can lead to homelessness, life-threatening.14:27 Seeing the good in generous, helpful people.16:03 Helping others boosts mental well-being significantly.19:16 Understanding we're all on...
2024-09-20
38 min
Automotive Repair News Today
Gen Z in Automotive, Vehicle Longevity, SEMA's Research, and more Auto Industry News
In this episode, Braxton Critcher covers the latest trends and updates in the automotive repair industry. Braxton discusses the SEMA market research revealing that Americans are holding onto their cars longer than ever. He also highlights the rise of Gen Z in the trades industry, with Wyotech reporting an 85% graduation rate and a notable increase in job placements. Additionally, Braxton talks about the decline in new vehicle sales since Covid-19, leading dealerships to shift focus towards used vehicles and boosting their service bay business. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free...
2024-09-18
10 min
Automotive Repair News Today
Dwayne Myers Discusses the Urgent Need for the Repair Act in Automotive Industry
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Dwayne Myers to discuss the importance of the Repair Act in the automotive industry. Dwayne highlights how advancements in automotive technology could potentially lock out independent repair shops, stressing the need for security measures that allow fair access to repair data. Braxton and Dwayne delve into the consumer implications, including the potential lack of...
2024-09-16
23 min
Automotive Repair News Today
How DVI Technology is Changing the Auto Repair Game with Cavan Robinson
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher welcomes Cavan Robinson, the new General Manager at Shopware, to discuss the importance of Digital Vehicle Inspections (DVI) in the automotive repair industry. Cavan shares insightful statistics on how implementing DVI can significantly increase the average repair order value, demonstrating a clear financial benefit for repair shops. He also addresses common concerns about changes in Shopware's leadership...
2024-09-13
30 min
Automotive Repair News Today
Critical Automotive Repair Act Developments and Industry Updates
In this episode, Braxton Critcher delves into pressing topics in the automotive world. He highlights the significant push from the Auto Care Association for the Repair Act, encouraging listeners to contact their congresspersons to protect their rights in vehicle repairs. Braxton also covers BMW's ambitious plans to introduce hydrogen-powered vehicles by 2028, which aim to expand the existing infrastructure alongside Toyota. Additionally, he discusses the recent leadership changes within the automotive aftermarket charitable foundation, marking a new chapter for the organization. 00:00 New podcast series on the Repair Act.03:27 Contact congressperson; attend Right to Repair summit.08:50 Ford...
2024-09-11
12 min
Automotive Repair News Today
How Chris Enright Transformed a Mechanic's Career
In this episode, Braxton Critcher shares a good news story with Chris Enright, owner of Enright Automotive. Chris talks about how he helped a fellow mechanic, Matthew Parker, attend a critical training event by covering most of his expenses. Braxton and Chris then discuss the importance of offering support and encouragement within the industry, emphasizing how even small gestures can make a significant impact.00:00 Offered training to a mobile mechanic on TikTok.06:29 Great opportunity, worked out well, doing again.08:43 Industry professionals positively transform a heated social media conversation.13:00 Help newcomers in the automotive industry...
2024-09-06
16 min
Automotive Repair News Today
New Regulations, Insurance Hikes, and EV Charger Milestones
Braxton discusses the ASA's stance on the EPA’s new emission standards, warning about the potential hardships these regulations could impose on independent repair shops. He also highlights the skyrocketing car insurance rates, which have seen an unprecedented increase of up to 22% in just one year, largely driven by factors like inflation and higher repair costs. Additionally, Braxton celebrates a heartwarming story of community support where Advanced Auto Parts and the NASCAR foundation donated to Fix it Forward, aiding low-income residents with essential vehicle repairs. Register for ASTASupport the Morgan Family and KC Auto So...
2024-09-04
12 min
Automotive Repair News Today
ADAS Trends, Concerns, and Solutions with MEMA Aftermarket Suppliers
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Ryan Kooiman and Chris Gardner from MEMA Aftermarket Suppliers. Chris underscores the importance of Automated Driver Assistance Systems (ADAS) and the problematic lack of standardized calibration practices. Ryan shares his hands-on experience in the field, highlighting the disparities in technician knowledge and the pressing need for common terminology and procedures. With the forthcoming MEMA...
2024-08-30
26 min
Automotive Repair News Today
SEMA Pushes Back on Zero Emission Mandates, Rivian Fire, and the Latest from Around the Automotive Industry!
In this episode, Braxton Critcher is joined by Cavan Robinson and Mike Allen. Braxton covers California's zero-emission mandate and the Specialty Equipment Market Association's response. Cavan discusses his plans for the future of Shop-Ware as the new General Manager. Mike shares valuable advice for first-time attendees of industry training events, emphasizing the benefits of actionable insights. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-08-28
09 min
Automotive Repair News Today
Why Raising Your Repair Shop Rates Isn’t Enough with Mike Allen
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Mike Allen, who shares insights on the intricacies of raising rates in the automotive repair industry. Mike discusses the importance of aligning service quality and facilities with increased rates to maintain customer trust. Additionally, the value of networking and continuous learning at industry events like the ASTA Expo is highlighted, emphasizing their role in...
2024-08-22
18 min
Automotive Repair News Today
Mercedes Benz Counterfeit Parts, GM's Data Controversy, Vehicle Maintenance Trends Survey and more!
In this episode, Braxton Critcher covers several important updates in automotive repair news. He looks into the Auto Care Association's significant upgrades to its demand index tool, enhancing data precision for automotive professionals. Braxton also highlights Mercedes Benz's intensified efforts against counterfeit parts that jeopardize road safety, as well as GM's recent recall of its Cadillac Lyriq electric SUVs due to a software issue affecting the braking system.Want to take the ASE survey? You can HERE Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-08-21
10 min
Automotive Repair News Today
Auto Repair News - Midas Tackles Bad Service, Lemon Laws Updated, and EV Training in Toledo and more!
Braxton talks about Midas’ new ad campaign promoting no "BS" in their shops. MEMA Aftermarket Suppliers are working towards releasing a white paper to cover what the industry needs to help support shops and ADAS. Additionally, you'll hear about Colorado's new lemon laws, aiming to provide stronger protections for consumers buying defective vehicles. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-08-14
09 min
Automotive Repair News Today
Latest Automotive Repair News and Key Industry Updates - What's next for the Repair Act? YOU!
The Auto Care Association (ACA) CEO Bill Hanvey urges the industry to push Congress to advance the stalled Repair Act, and Braxton emphasizes the importance of using the provided link to contact representatives. Additionally, CarShield reaches a $10 million settlement with the Federal Trade Commission over misleading advertising allegations, prompting the company to provide clearer information on covered repairs. Finally, Jay Kuykendall, an automotive instructor from Portland Community College, is named the 2024 Mitchell 1 Educator of the Year for his exceptional contributions to automotive education. Help the Repair Act get moving again! Thanks to our sponsor...
2024-08-07
11 min
Automotive Repair News Today
Navigating the Future of Auto Repair with Industry Expert Chris Jones
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher welcomes Chris Jones, the new Editorial Director at Endeavor Business Media, to discuss the latest in automotive repair news. Chris shares his journey within the industry, highlighting his recent promotion and the vision for Endeavor's various automotive brands. He touches on the rapid technological advancements in the industry and their impact on shop processes and customer service...
2024-08-05
28 min
Automotive Repair News Today
Carshield Faces $10M FTC Fine for False Advertising
In this episode, Braxton Critcher gives the need-to-know info about CarShield, a company known for offering vehicle service contracts. Braxton highlights a critical quote from Samuel Levine, director of the Federal Trade Commission Bureau of Consumer Protection, emphasizing the deceptive practices that left many consumers with financial headaches. He also explores consumer complaints about false promises, such as rental cars and the ability to choose any repair shop, which often went unfulfilled. 00:00 Carshield experiences and feedback from repair shop users.04:28 FTC investigates Carshield over false advertising claims.08:47 Carshield fined $10 million, refunds for false advertising.11:22 E...
2024-08-01
14 min
Automotive Repair News Today
Auto Repair Industry News - New Michigan Law Targets Auto Theft with Harsh Penalties, Collision Repair Education Foundation Raises $110K and more!
Braxton Critcher covers several crucial updates in the automotive repair industry in this episode. He discusses new legislation in Michigan targeting car theft, highlighting stricter penalties for owning burglary tools. Braxton also mentions the impressive fundraising efforts of the Collision Repair Education Foundation, which raised over $110,000 to support collision repair programs nationwide. Lastly, he sheds light on the growing concerns over vehicle data privacy as U.S. Senators urge the FTC to investigate automakers' data collection and sharing practices. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-07-31
10 min
Automotive Repair News Today
A Sneak Peek into the Ratchet Wrench Management Conference with Chris Messer
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher and Chris Messer from Endeavor Business Media share an overview of the upcoming Ratchet Wrench Management Conference. Chris emphasizes the event's unique peer-to-peer format and new attractions like the VEHLO Victory Lap with RC cars. Additionally, he discusses the importance of staying updated on industry developments, particularly in the realm of EV, to ensure the success of...
2024-07-27
18 min
Automotive Repair News Today
GM Revises EV Goals, ASE Survey Results, Virtual Reality Training and more from the Automotive Industry
In this episode, Braxton highlights a recent shift in GM's electric vehicle production strategy, an innovative diagnostic tool launched by Repairfy and NAPA, and Auto Ops' new feature aimed at enhancing customer service for repair shops. Additionally, Chris Jones shares his optimistic outlook for the industry's future based on his interactions with passionate students and instructors.Learn more here about asTech MechanicalLearn more here about AutoOops Voice Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-07-24
08 min
Automotive Repair News Today
EV Charging Concerns and Complications with Ryan McKinnon
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Ryan McKinnon from Charge Ahead Partnership. Ryan discusses the current state of EV infrastructure in Florida, emphasizing the barriers to EV adoption due to the lack of charging stations despite the availability of federal funds. He highlights the problematic role of power companies raising consumer rates to fund their EV charging stations, which stifles...
2024-07-20
24 min
Automotive Repair News Today
Right to Repair Update and More From Around the Automotive Repair Industry!
In this episode, Braxton Critcher dives into recent findings by the IIHS and HLDI, revealing that partial automation systems in vehicles do not significantly prevent collisions. Chris Messer joins Braxton to preview the Ratchet and Wrench Management Conference's new format, emphasizing its focus on peer-to-peer learning from shop owners and operators. Braxton also highlights a study from Harvard, which found that nearly 20% of existing EV chargers are broken or disabled, posing a significant challenge to the growing EV market. Register for the Ratchet and Wrench Management Conference here: https://www.rwconference.com/ Thanks to o...
2024-07-17
09 min
Automotive Repair News Today
Latest Automotive Repair News: EV Charging Delays, New Regulations, Safety Surveys and more!
In this episode, Braxton Critcher discusses various important updates in the automotive repair industry. Ryan McKinnon from the Charge Ahead Partnership explains why Florida and other states haven't committed their EV charging station funds, highlighting the challenges businesses face with upfront costs. Braxton shares the inspirational story of Jordan Rios and Xavier Pell, two friends and recent graduates who opened their own repair shop in Alabama. Additionally, Braxton covers a tragic incident in Cape Coral, Florida, where a technician was killed due to a tire explosion, underlining the potential risks in automotive repair. Thanks to our...
2024-07-10
07 min
Automotive Repair News Today
How to Turn Your Automotive Repair Career Around with Lucas Underwood: Go to the ASTA Expo!
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Wanna go to the ASTA Expo? Learn how hereIn this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting that actual car repairs make up less than 10% of the business. The discussion...
2024-07-05
30 min
Automotive Repair News Today
Right to Repair Act Update and Counterfeit Airbags Injuring Technicians
In this episode, hear the latest news around the automotive repair industry on things like Right to Repair, a dispute between automakers and the NHTSA, Florida's unwillingness to install more EV charging stations, and more! Send Braxton an email and let him know your thoughts about the show: braxton@automotiverepairnews.com Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-07-03
08 min
Automotive Repair News Today
Is There Really an Automotive Technician Shortage? Chris Cotton Weighs In
In this episode, Braxton Critcher is joined by Chris Cotton from Autofix Auto Shop Coaching. Chris tackles the hotly debated issue of technician shortages in the automotive industry. He argues that there isn't a shortage of technicians but rather a shortage of "good shops" where technicians want to work. Chris draws insights from a survey he conducted, revealing most technicians leave not due to pay but because of poor management and lack of leadership. 00:00 Good shops attract technicians and have good processes.04:07 Dealership problems leading to technician shortage and solutions.09:13 Shift mindset, unique offerings, competitive p...
2024-06-30
13 min
Automotive Repair News Today
Gas Prices, EV Market, and ASTA Expo News
In this episode, Braxton reports that AAA projects a record number of travelers this Independence Day, leading to a potential influx of customers in repair shops in mid-July. Lucas Underwood provides an update on the ASTA Expo’s growth and relocation plans for 2025, highlighting the event's rapid expansion. Additionally, Braxton discusses the significant rise in auto insurance rates and the crucial role of trust in maintaining customer satisfaction, based on findings from the JD Power 2024 US Auto Insurance Study. What’s the Future for IC Engines in Light-Duty Vehicles in the U.S.? Join the webin...
2024-06-26
09 min
Automotive Repair News Today
Automotive Training and Technology Trends with Justin Allen
In this episode, Braxton Critcher is joined by Justin Allen from Hunter Engineering Company. Justin emphasizes the urgent need for ongoing training in the automotive repair industry due to rapidly evolving vehicle technology. He introduces Hunter University, an innovative online learning platform designed to provide accessible training for technicians. Additionally, Justin highlights the complementary role of the Hunter Learning Channel on YouTube, offering procedural content to enhance technicians' skills and efficiency.00:00 Braxton discusses the importance of automotive repair training.06:02 Hunter Engineering Company expands training with an online platform.10:04 Create your learning portal with certificates.11:31...
2024-06-21
15 min
Automotive Repair News Today
FTC Pressed on Right to Repair, Automotive Aftermarket Growth, Hunter University Goes Virtual and More
In this episode, Braxton Critcher covers the launch of Hunter University, an online learning management system, emphasizing its potential to provide certified training to technicians individually. Braxton reports on the automotive aftermarket sector's resilience, noting an 8.6% growth in sales despite persistent inflation in 2023. Additionally, the episode sheds light on a heartwarming story where a widow of a military veteran received a refurbished vehicle through the National Autobody Council's recycled Rides program, changing her life significantly. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-06-19
05 min
Automotive Repair News Today
Are Big Box Free Install Promos Fair to Independent Tire Shops? Marc Pons and Randy O'Conner
In this episode, Braxton Critcher is joined by Mark Pons from Chapel Hill Tire and industry veteran Randy O'Connor. Mark discusses the implications of Michelin's Minimum Advertised Price program and how Costco's free install promotion is affecting independent tire shops. Randy highlights the long-term effects on consumer safety and the professional installation process. They both emphasize the importance of recognizing the investments and contributions of local independent shops to their communities.00:00 Concerns over Costco's ongoing free tire install.05:31 Mark highlights the importance of professional tire installation.06:37 Big box stores can't match professional independents.11:46 Manufacturers...
2024-06-18
25 min
Automotive Repair News Today
How Electric Vehicles Are Impacting Gas Taxes in Pennsylvania and Beyond with Jonathan Tangye
In this episode, Braxton Critcher is joined by Jonathan Tangye, the Mechanical Director of MACA. Jonathan highlights the potential impact of Pennsylvania's proposed increase in registration fees for electric vehicles to offset declining gas tax revenues. He emphasizes the need for balanced taxation across all vehicle types to maintain infrastructure. Additionally, Jonathan highlights the importance of getting involved with local associations and staying informed about legislative changes that could affect automotive businesses. 00:00 Electric vehicles are revolutionizing the automotive repair industry. Pennsylvania taxes.03:23 Area hyped for EVs, not considering implications.07:16 Potential impact of high EV registration c...
2024-06-15
13 min
Automotive Repair News Today
Pennsylvania Electric Vehicle Fee, Virginia Withdraws from California Emission Standards, Minnesota Auto Shops Faces Steep Fines
Will Pennsylvania join the list of states that charge an electric vehicle fee to offset lost gas tax revenue? Braxton Critcher highlights that and the legal risks Minnesota dealerships face when showing copyrighted content without proper licensing. Virginia's decision to reverse its stance on California's emission standards, opting for federal guidelines instead, is covered as well. Take a listen! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-06-12
07 min
Automotive Repair News Today
Right to Repair and What it Means for the Industry and Car Owners
In this episode, Braxton Critcher and Lisa Foshee, from the Auto Care Association, discuss the importance of Right to Repair. Lisa provides a detailed update on HR 906, the Repair Act, highlighting its bipartisan support and its importance for both consumers and independent repair shops. Lisa also covers the potential limitations on consumers' repair choices without the act, emphasizing the need for independent shops to access necessary repair data. 00:00 Bipartisan support for the bill ensures consumer rights.03:38 Cars now transmit data wirelessly to manufacturers.08:26 Auto Care Association helps represent and support.
2024-06-08
11 min
Automotive Repair News Today
Right to Repair and Is Michelin Undercutting Tire Shops?
In this episode, Braxton Critcher is joined by Randy O'Connor, Marc Pons, and Lisa Foshee to discuss the latest developments in the automotive repair industry. Randy shares concerns about how tire manufacturers favoring big box stores over independent repair shops could impact the market. Marc highlights the potential devaluation of tire installation services, comparing it to the precedent set by free check engine light diagnostics. Lisa emphasizes the critical importance of independent shops gaining access to repair and maintenance data to sustain their operations. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy s...
2024-06-05
06 min
Automotive Repair News Today
Advanced Driver Assist Systems (ADAS) and the Impact on Auto Repair Shops with Justin Allen
In this episode of Automotive Repair News Today, Braxton Critcher and Justin Allen from Hunter Engineering Company. Justin highlights the importance of staying updated with WinAlign reports, emphasizing the need for recalibrating advanced driver assist systems. He discusses how the technology in vehicles is evolving rapidly, impacting driving habits and safety. Justin also emphasizes the value of in-person software updates to ensure seamless operations, aiming for the best user experience possible. 00:00 Alignment technology evolved for efficiency and recalibration.03:37 Software specs are updated twice yearly to adapt.07:07 Drivers becoming more careless with new technology.10:21 Importance o...
2024-06-04
18 min
Automotive Repair News Today
Mental Health Awareness in Automotive Repair with Margaret Light
In this episode of Automotive Repair News Today, Braxton Critcher interviews Margaret Light, a licensed marriage and family therapist with experience in mental health in the automotive repair industry. Margaret highlights the growing awareness of mental health issues in the field and emphasizes the importance of self-care. She discusses the intersection between work and personal life impacting mental well-being in automotive professionals. Margaret offers valuable advice on recognizing signs of mental health struggles, prioritizing self-care practices like nutrition, sleep, and social connections, and seeking therapy when needed. 00:00 Mental health in the automotive repair industry importance.04:51 Increased o...
2024-06-01
19 min
Automotive Repair News Today
FTC Warns the Auto Repair Industry, Mental Health and Technicians, ADAS and the Aftermarket...and more!
In this episode, Braxton Critcher discusses key developments in the automotive repair industry. First, he highlights the record average age of cars in the US, signaling a growing market for repair services. Also, hear about a legal case involving two men charged with violating the Clean Air Act through tampering with pollution control software in diesel trucks. Lastly, Braxton explores the importance of maintaining advanced driver assistance systems (ADAS) functionality with aftermarket modifications, sharing insights from a groundbreaking study on their impact. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here...
2024-05-29
07 min
Automotive Repair News Today
Understanding the $100M Government Grant Impact with Ann Wilson and Paul McCarthy from MEMA
In this episode, Braxton Critcher talks with Ann Wilson and Paul McCarthy from MEMA about the US government granting $100 million to aftermarket suppliers. Three key points discussed include the importance of consistent funding over time for small suppliers to keep up with the transition to EVs, the necessity for aftermarket repair shops to engage in right-to-repair efforts due to increasing vehicle complexities, and the aftermarket industry's proven track record of adapting to new technologies. 00:00 The Federal government initiated programs for the supply base.05:22 Government support for aftermarket suppliers is essential.08:28 Repairing EVs requires d...
2024-05-28
23 min
Automotive Repair News Today
Toyota Launches Hydrogen Headquarters, Diesel Technician Survey, Repair Shops Growth, and more!
Today, Braxton highlights the introduction of electric vehicle (EV) technology courses at Brookdale Community College in New Jersey, supported by a generous grant from the National Science Foundation. You'll also hear an overview of a new survey on diesel technicians that reveals pressing concerns and demographics within the industry. How did your shop do last year in the struggling economy? A report shows that most shops did well! Want to take the TechForce Survey for Young Technicians? You can hereDownload the Diesel State of the Industry Survey here Thanks to our...
2024-05-15
07 min
Automotive Repair News Today
The Impact of Mandatory Automatic Emergency Braking on Auto Repair Shops
In this episode, Braxton Critcher welcomes Lucas Underwood to discuss the implications of mandatory automatic emergency braking systems by 2029. Lucas shares his insights on the challenges and opportunities this new regulation may bring for repair shops, emphasizing the need for technological adaptation and advanced training for technicians. Additionally, he touches on the financial implications, predicting an increase in repair costs due to more sophisticated calibration requirements. Take a listen!00:00 Technology regulations cause concern but offer benefits.06:01 Auto repair shops facing financial challenges, raising prices.07:23 Technology in driving can have positive impacts.
2024-05-09
10 min
Automotive Repair News Today
ETI Going Global? Brian Plott Shares How the Equipment and Tool Institute is Expanding to Europe
In this episode, Braxton talks with Brian Plott from the Equipment and Tools Institute (ETI). Brian shares exciting news about ETI's expansion into the global market, specifically their plans to establish a presence in Europe. He discusses the long-range planning that preceded this decision and the strategic moves ETI made to align with its board's vision. Additionally, Brian emphasizes the differences in business practices between the U.S. and Europe and how this expansion will aid in fostering better relationships with European OEMs, ultimately enhancing the information flow and support systems.00:00 ETI expands to Europe, maintaining a...
2024-05-02
13 min
Automotive Repair News Today
Soaring Vehicle Repair Costs, AAPEX Trade Show Innovations, 360 Payment Upgrade and more
In the latest episode of Automotive Repair News Today, Braxton Critcher delves into the current state of soaring vehicle repair and maintenance costs, highlighting a significant 12% surge over the past year. Mark Bogdansky shares exciting advancements for this year's APPEX trade show, including a wide array of new trainers and a fully functional 10-bay shop on the exhibit floor. Additionally, Jesse Meddaugh from 360 Payments introduces a game-changing partnership with Venmo and PayPal, enhancing payment options for both shops and consumers.For more on these stories...360 PaymentsAAPEX 2024 Thanks to our sponsor AutoFix...
2024-04-24
06 min
Automotive Repair News Today
Blood Alcohol Monitoring Systems, The Drastic Shift in Automotive Repair Landscape Revealed, Industry Trends, Safety Tech, and Upcoming Awards
In this episode, Braxton Critcher covers the decline of traditional repair shops in the face of a DIY surge, a point underscored by guest Chris Messer. Furthermore, the episode explores the NHTSA's initiative to potentially save lives through new technology that prevents drunk driving, a measure that could see widespread implementation by 2027. Lastly, the show spotlights the benevolent efforts of Paul and Kristin Danner with the inception of SD Charities, aimed at aiding those in need within the automotive community. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-04-17
08 min
Automotive Repair News Today
GM Faces Lawsuit for Driver Data Sharing, TPG Acquires Classic Collision, Women Make Up Only Two Percent of Technicians
On this episode, Braxton Critcher explores pressing issues within the automotive industry. Guest Tara Topel addresses the glaring disparity in gender representation, noting the mere 2% of women employed as technicians despite making up over half of the U.S. population. Topel emphasizes the need for hiring based on skill and qualifications rather than gender. The episode also covers General Motors facing litigation over the unauthorized collection and sharing of driver data, which could lead to a cascade of similar lawsuits. Furthermore, Braxton discusses TPG's upcoming acquisition of Classic Collision and the anticipation for the National Automotive Service Task Force's...
2024-04-10
07 min
Automotive Repair News Today
Declining Value of Electric Vehicles, Automotive Technicians Want to Quit, Vehlo's Acquisition of Shop-Ware Concerns and More
On today's show: More and more automotive technicians want to leave the industry! Hear why.EV shows a nearly 30% decline in value during the first quarter of 2024. Hear from Lisa Coyle and Carolyn Coquillette about Vehlo's acquisition of Shop-Ware.Missouri bill that would require shops to verify vehicle registration before conducting repairs. And more! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
2024-04-03
07 min
Automotive Repair News Today
Stellantis Layoffs, Tooltech Show, Youth Apprenticeship Advancement Act
In this episode, Braxton Critcher covers updates from the automotive industry. The show starts with the US Senate Committee's hearing on youth apprenticeship programs and the potential impact on addressing the need for automotive technicians, especially in the era of electric vehicles. The podcast also highlights restructuring in the AAPEX event to offer more flexibility to educators and attendees, as well as the release of new parts by Dormant Products aimed at making repairs more cost-effective. AAPEX Registration 2024Video Marketing Masterclass sign up Dorman Products Thanks to our sponsor AutoFix Auto Shop...
2024-03-27
08 min
Automotive Repair News Today
NASTF Efforts to Secure Aftermarket Scan Tools from Thieves
In this episode, host Braxton Critcher is joined by guests Donny Seyfer and Jake Benson to discuss significant developments in the automotive repair industry. The podcast highlights the efforts of NASTF, ETI, and law enforcement to tackle the issue of aftermarket scan tool theft, emphasizing the need for increased security measures. Additionally, you'll hear insights from The State of General Auto Repair Shops Survey, uncovering key trends and challenges faced by shop owners. PartsTech Survey: https://bit.ly/3VnkZjC Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching...
2024-03-20
07 min
Automotive Repair News Today
Episode 1 - ASTA Board, School of the Year, and Inspection Updates
In this episode, Braxton Critcher gives you the news you need to know this week in the Automotive Repair Industry. Mike Allen and Reece Hester from the Automotive Service and Tire Alliance (ASTA) share about the energetic and dynamic new board and emphasize the potential dangers of switching from yearly to biennial vehicle inspections, highlighting the safety concerns associated with the proposed change. The episode also covers the move by the National Institute for Automotive Service Excellence to transition its certification tests to a paperless format, aiming to help repair shops reduce costs and save time. T...
2024-03-13
05 min