Shows
StratagizeCharging forward: A strata’s guide to EV readinessElectric vehicles are here to stay – is your strata ready? Lee MacFarlane from Edwards Mechanical breaks down the process for making a building EV-ready. From infrastructure upgrades to funding, he covers key steps, and what councils need to know to future-proof their building. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin
2025-04-221h 08
StratagizePerfecting the RFP process: Council alignment tips for new managementIn this episode of the podcast, we explore how strata councils must align during the RFP process when selecting new management. Guests Dave Calloway, Regional Vice President with FirstService Residential, and Kim Palmieri, Vice President Sales & Operations East Region, share expert insights on avoiding common mistakes and ensuring smooth decision-making. Tune in to learn how to navigate this complex process and secure the right management team for your community. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin
2025-03-1356 minStratagizeMaking data driven decisions: The power of BENCHMARK In this episode, CEO David Diestel discusses the groundbreaking Benchmark report from FirstService Residential. Packed with critical financial data for high-rise communities, this report is essential for budget-savvy boards. From maintenance fees to reserve funds, this guide supports boards to confidently back their budgetary decisions with data. Discover how this resource could transform your budget meetings. Our commitment to Life, simplified. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin Get the Guides:
2025-01-2350 min
StratagizeThe question every strata buyer should ask (but doesn't)In this episode, Brent and James are joined by Matt Scalena, one of the hosts of the ever-popular Vancouver Real Estate Podcast. Together they discuss the impact a realtor has on the dynamic landscape of purchasing in a strata. This is a must listen for any first time home buyers and those new to strata living. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin
2024-07-041h 04
StratagizeBuilding the future: Inside a groundbreaking training program for Strata managersThe strata management industry is eager for new talent, but more crucially, it demands well-trained strata managers. Given the fast-paced nature of the field, managers are often thrust into their roles and expected to learn on the job. We had the opportunity to speak with the insightful Katherine Olson, Associate Broker in Strata & Rental Management, who specializes in training and development. She shared her perspectives on the challenges and solutions for providing reliable training to get strata managers well prepared and confident. Connect with Stratagize: Website Linkedin Email Connect with...
2024-06-2047 min
StratagizeUnlocking Inbox Zero: Transforming Email ManagementWaiting days for a response from your strata manager? It’s a frustration many strata residents face. What if there is a solution? Explore the frontier of efficient communication and modern email management with Lielin Chester’s game-changing approach to strata management email... 64% of all resident email is resolved in four hours! Listen in to learn how this revolutionary approach goes beyond swift & efficient responses, and a more accessible manager to prevent burnout, turnover, and improving work-life balance for strata managers. Connect with Stratagize: Website Linkedin Email Connect with...
2024-04-1857 min
StratagizeUnlocking Efficiency: Navigating Portfolio Assignment in Strata Management In this episode Brent and James speak dive into a critical issue facing strata managers in British Columbia - the challenge of portfolio assignment and its direct impact on service delivery to strata clients. Many strata clients face challenges due to the portfolio assignment system that simply do not exist in a non-portfolio market. Guest Darrin Whitney, Vice President of Operations for FirstService Residential unpacks the intricacies of portfolio assignment and offers insightful strategies to enhance service delivery. Join us as we uncover how to foster a more harmonious management experience. Connect with Stratagize:...
2024-04-0441 min
StratagizeParting Ways: What You Need To Know About Terminating Strata Management AgreementsIn this episode your hosts Brent and James go solo to take a deep dive into the termination process of strata management agreements. As consultants who assist strata councils transitioning to new management, they are no strangers to the myriad questions surrounding this topic. They start by understanding the structure of agency agreements then zoom in on the termination process itself, shedding light on its unique aspects and common misconceptions. This episode is a great standalone resource if termination of your agreement is in the cards for your strata as no stone is left unturned. Connect with...
2024-03-2127 min
StratagizeEverything You Need To Know About Living In A Strata For The First TimeIn this episode, Brent and James conclude the series where we decode the intricacies of living in a strata community. From deciphering bylaws to understanding the difference between common and limited common property they discuss the rules that will shape your daily life. Delve into dispute resolution mechanisms and discover the do’s and don’ts of alterations to your strata lot, and gain valuable insight into the complex realm of insurance for a strata. Whether you’re a seasoned strata resident or a newcomer this episode is your go-to guide to master the essentials of strata living. Co...
2024-02-2234 min
StratagizeEverything you need to know about living in a strata for the first timeIn this episode, Brent and James discuss essential insights for first-time strata owners to navigate the intricacies of community living. This first conversation takes a high level view of some of the organizing principles of a strata, such as the dynamics of decision-making within the council, and how the strata manager fits into the puzzle. Also discussed are the financial responsibilities and maintenance protocols. This episode is aimed at being your go-to resource for a fulfilling experience as a first time strata owner. Connect with Stratagize: Website Linkedin Email Connect with Brent...
2024-01-1832 min
StratagizeEmpowering Elders: Essential Insights For Supporting Ageing ResidentsIn this insightful episode, hosts Brent and James delve into the crucial aspects that councils need to understand when it comes to supporting ageing residents who aspire to continue living in their homes and communities. Joining the conversation, Tony Gioventu, Executive Director of CHOABC returns to Stratagize to explore how fostering empathy and sensitivity to the changing needs of strata residents not only enhances the quality of life for ageing residents but also promotes healthy communities. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin ...
2023-12-1953 min
StratagizeDeductible Damage Control: Avoiding Costly Mistakes in Loss MitigationBrent and James explore the nuances of mitigating losses below the deductible in their podcast, highlighting common mistakes that can end up costing stratas unnecessary money, with industry expert John Wallis of Phoenix Restoration. ________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of...
2023-10-2649 min
StratagizeHow To Tell If You Have A Rogue Strata Council... And How To Deal With It.Join hosts Brent and James as they sit down with Peter Chan, Senior Director of Strata Operations at FirstService Residential, to unravel the mysteries of rogue strata councils. In this episode, you'll learn how to spot the warning signs of a problematic council, gain valuable insights into the intricacies of strata governance, and discover effective strategies for dealing with rogue elements in your community. Tune in for expert advice on maintaining harmony and order within your strata corporation. _________________________________ Over 1.5 million people live in strata housing in the Province of Br...
2023-10-1241 min
StratagizeTop Mistakes Councils Make With Occupancy Limits And Short Term RentalsIn this episode, hosts Brent and James dive into the top mistakes strata councils often make when it comes to occupancy limits and short-term rentals. They are joined by Lisa Mackie, a partner with AHBL, who shares her expert insights. Together, they uncover common pitfalls, such as incorrect bylaws, overlooking human rights considerations, and neglecting to adapt to changing regulations. Tune in to learn how to avoid these errors and successfully navigate the complex world of strata governance. _________________________________ Over 1.5 million people live in strata housing in the Province of Br...
2023-09-2149 min
StratagizeBuilding Strong Communities Through Effective Bylaw GovernanceIn this episode, Brent and James delve into the realm of community building, joined by the insightful Sue Matthews, Regional Director at FirstService Residential. Together, they navigate the intricate landscape of effective bylaw governance, uncovering how well-structured bylaws can foster a sense of togetherness and harmony within residential communities. Drawing from Sue's extensive expertise, they offer valuable tips that strengthen the very fabric of strata living. Whether you're a strata council member or a resident looking to make a positive impact, this conversation provides actionable insights to cultivate thriving and united communities through thoughtful bylaw governance.
2023-08-3149 min
StratagizeUnwinding The Mystery Behind Strata WindupsBrent and James welcome Paul Mendes from Lesperance Mendes to shed light on the topic of strata windups. In this episode, owners will gain valuable insights into what they need to know about strata windups, discover common mistakes to avoid, and learn about the key steps involved in the process. With expert guidance and practical advice, this episode equips owners with the knowledge to navigate strata windups successfully and make informed decisions for their properties. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's f...
2023-08-181h 05
StratagizeMastering The Strata Warranty Process: Best Practices For Navigating With ConfidenceIn this episode, Brent and James dive into the world of strata warranties with Naomi Rozenberg, partner with Lesperance Mendes and equip you with knowledge & best practices to navigate the process with confidence. Understanding and implementing these tips will help ensure a smooth and successful warranty experience. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss w...
2023-07-2750 min
StratagizeBalancing Efficiency And Informed Decisions: Exploring The Impact Of The Civil Rights Tribunal On Resolving Strata MattersIn this episode, Brent and James meet with Alex Chang, partner at Lesperance Mendes and delve into the intriguing world of the Civil Rights Tribunal and its effect on resolving strata matters. While the tribunal's approach is lauded for its quick and efficient justice, there are concerns that the decisions reached may not always be well-informed. Council members are presented with essential insights and considerations to navigate this complex landscape. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch r...
2023-07-2056 min
StratagizeCountdown To ChaosJoin hosts Brent and James in an eye-opening conversation about BC’s housing crisis. With thousands of people flocking to the region each month, the demand for housing is reaching unprecedented levels. However, the alarming reality is that the supply falls far short of meeting this surge in demand, setting the stage for an imminent price surge that threatens to leave countless individuals without affordable homes. In this captivating episode, they sit down with Brendon Ogmundson, Chief Economist with the BCREA to unpack the ineffectiveness of government policies aimed at curbing demand. Prepare to be shocked as they unveil a...
2023-07-061h 02
StratagizeBill 44: Solution To The Rental Crisis Or A Death Sentence For Strata Corporations?In this episode, Brent and James discuss Bill 44 with Jamie Bleay, partner at Bleay Both Uppal LLP. An in-depth look at the controversial removal of rental & age restrictions for stratas 2009 and older. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live o...
2023-06-2235 min
StratagizeBig Brother In Your Strata: Are Privacy Rules Going Too Far? In this episode, Brent and James discuss privacy with Veronica Franco, partner & strata lawyer with Clark Wilson LLP. An in-depth look at the roles and responsibilities of strata corporations to protect your personal information. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how ma...
2023-06-0851 min
StratagizeThe Shortage Of Strata Managers Spark Fears Of Impending CrisisIn this episode, Brent and James meet with Chris Churchill, President of FirstService Residential BC to discuss significant challenges the strata industry is heading towards over the next few years and the implications this has for strata corporations and residents. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding su...
2023-05-2537 min
StratagizeHow Bad Landlords Make Bad TenantsIn this episode, Brent and James discuss the rental market and insights on how to be a good landlord with Keaton Bessey, managing broker of Greater Vancouver Tenant and Property Management Ltd. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us...
2023-05-1146 min
StratagizeConfessions Of A Former Strata ManagerIn this episode, Brent and James talk with former strata manager, James Payette and discuss his decision to leave his career and his hopes for the industry’s future. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our live...
2023-04-2750 min
StratagizeEverything You Need To Know About Financial Statements: Best Practices For A Financially Healthy StrataEverything You Need To Know About Financial Statements: Best Practices For A Financially Healthy Strata In this episode, Brent and James speak with Isadora Goh, Vice President of Client Accounting for FirstService Residential who shares tips, advice, and red flags when reading financial statements. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most peop...
2023-04-1335 min
StratagizeThree Things You Need To Know Before You Hire A Strata EmployeeIn this episode, Brent and James discuss common mistakes strata councils make as employers of their own staff with Taryn Mackie, partner with Norton Rose Fulbright. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity wi...
2023-03-2342 min
StratagizeThe Most Common Mistake Councils Make Regarding Human RightsIn this episode, Brent and James discuss how Human Rights intersects with the Strata Property Act with Lisa Mackie, partner and strata lawyer with Alexander Holburn. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity wi...
2023-03-0844 min
StratagizeIt’s a Bird, It’s a Plane, It’s an Airspace ParcelIn this episode, Brent and James discuss the complexities of airspace parcels with Allyson Baker, a partner and strata lawyer with Clark Wilson. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James...
2023-02-221h 03
StratagizeA Rising Tide Lifts All Ships: The Importance of Education In this episode, Brent and James sit down with Roger Williams, Executive Director of PAMA who passionately advocates for the continuing education of strata managers. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Strata...
2023-02-0934 min
StratagizeBrutally Honest Strata AdviceIn this episode, Brent and James are interviewed by Amanda Farmer a strata lawyer from Australia on her podcast Your Strata Property. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another.
2023-01-1243 min
StratagizeNo Holds Barred With The Godfather Of StrataIn this episode, Brent and James sit down with Tony Gioventu, Executive Director of CHOA BC who pulls no punches with his opinion on the strata industry and what is needed to turn it around. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for ho...
2022-12-221h 08
StratagizeThe Number One Mistake Councils Make Regarding BylawsOver 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Col...
2022-12-0851 min
Your Strata Property With Amanda Farmer340. Brutally Honest Strata Advice – from VancouverBrent Anderson and James Milne work for the largest property management company in North America - and the largest strata management company in British Columbia, Canada (and YES, they do use the term 'strata' in BC). In this chat, we discuss:
- the many similarities between strata in Australia and strata in BC, as well as the few differences;
- what it means to "pay with your patience"
- what the micro democracies within our fourth layer of government need to succeed
and more.
2022-12-0737 min
StratagizeThe Broadway Plan and The Future Of VancouverIn this episode, Brent and James have a conversation with Jaraad Marani, Vice President Development Advisory with Colliers to discuss the Broadway Plan. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James...
2022-11-2441 min
StratagizeThree Common Red Flags That Drive The Search For New Strata ManagementIn this episode, Brent and James have a conversation about the three most common red flags council members say drives them to look for new strata management. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Strat...
2022-11-1048 min
StratagizeWhat You Need to Know About Changes to Strata Lots & Common PropertyIn this episode, Brent and James discuss changes to common property with Ben Schiedegger, a strata lawyer from Hamilton & Co. What requires permission and what doesn’t from a council perspective as well as a strata lot owners’ perspective. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many...
2022-10-271h 01
StratagizeUnpacking Depreciation Reports And The Importance Of Capital PlanningIn this episode, Jason Dunn, Senior Project Engineer with RDH discusses the importance of a depreciation report as a planning tool for stratas. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one...
2022-10-0646 min
StratagizeHow To Service Your Strata Like A Fairmont HotelIn this episode, Dale Dyck, Vice President of Property Services with FirstService Residential BC discusses the impact a properly functioning services team can have to bridge the gap left behind by a portfolio-based strata management market. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how man...
2022-09-2245 min
StratagizeWhat You Need To Know About Strata InsuranceIn this episode Paul Murcutt, Senior Vice President of BFL Canada gives an overview of the strata insurance market and what stratas can do to minimize the impact of claims. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live ou...
2022-09-0131 min
StratagizeStrata management is a symphony, not a one-man bandIn this episode Darrin Whitney, Vice President of strata operations talks about the support a strata manager needs to effectively manage strata corporations. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and exp...
2022-08-1749 min
StratagizeHow to be a more effective council memberIn this episode, Brian Duff, the Vice President of Sales for FirstService Residential talks about the single most important element a successful council needs to have and unpacks the six most common personas of council members. Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one...
2022-08-0452 min
StratagizeShaping the future of workIn this episode, Lydia Tay, Vice President of Human Resources speaks passionately about the role HR plays in shaping engaging and inclusive workspaces. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and exper...
2022-07-2834 min
StratagizeThe ever-changing expectations of strata managersIn this episode Sean Ingraham, Senior Vice President speaks about the differing business models of strata management companies and how that has an impact on the customer experience. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one ano...
2022-07-2029 min
Stratagize30,000 foot view of the strata management industryIn this episode Chris Churchill, the President of FirstService Residential BC peels back the curtain and gives us some insight into the current state of the strata industry in British Columbia. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proxi...
2022-07-2030 min
StratagizeWelcome to StratagizeIn this episode, hosts Brent & James talk about why they created this podcast, and what you can expect. _________________________________ Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. Stratagize with Brent Anderson & James Milne features conversations with industry...
2022-07-1905 min