Shows
Waste No Day: A Home Services Motivational PodcastSelling with Integrity: Mastering High-Level Communication for Ethical Sales SuccessWant to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
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In this episode, Nate and Brian talked about ethical sales, communication training, industry misconceptions, technician empowerment...
2025-05-051h 01Waste No Day: A Home Services Motivational PodcastThe Fortune in the Follow-Up: What Happens After They Say "No"Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
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In this episode, Nate and Brian talked about handling rejections, emotional intelligence, follow-ups, extreme ownership...
2025-04-281h 16Waste No Day: A Home Services Motivational PodcastThe Phone Call from Hell!Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
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In this episode, Nate and Brian talked about active listening, expectation setting, addressing customer dissatisfaction...
2025-04-211h 24Waste No Day: A Home Services Motivational PodcastFrom Stress to Yes: Master Sales Conversations by Replacing Key Trigger WordsWant to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
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In this episode, Nate and Brian talked about sales, cortisol-triggering phrases, confident communication...
2025-03-241h 11Waste No Day: A Home Services Motivational PodcastWinning Every Day: The Mindset Shift That Separates Top PerformersJoin the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
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In this episode, Nate and Brian talked about pressure, discipline & sacrifice, professional growth, sales objections...
2025-03-1051 minWaste No Day: A Home Services Motivational PodcastAudience Q&A: Motivating Your Team and Avoiding the Winter BluesWant to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
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In this episode, Nate and Brian answers questions from the audience about team motivation and performance, the concept of "wasted time", sales techniques...
2025-02-1057 minWaste No Day: A Home Services Motivational PodcastAudience Q&A: Selling Smarter, Building Confidence, and MoreWant to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
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In this episode, Nate and Brian answers questions from the audience about communication strategies, self-improvement, sales objections...
2025-02-031h 02Waste No Day: A Home Services Motivational PodcastBoost your revenue, pay and profit with bundling!Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
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In this episode, Nate and Brian talked about sales bundling, BOOST framework, consumer decision-making...
2025-01-2700 minWaste No Day: A Home Services Motivational PodcastBreak the Ice and Build Rapport With Clients Using Humor and Wit!Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
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In this episode, Nate and Brian talked about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...
2025-01-131h 07Waste No Day: A Home Services Motivational PodcastHow to Become Objection-Proof!Brian and Nate talk about how to become the type of person who is not shaken by objections.
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2024-06-031h 12Waste No Day: A Home Services Motivational PodcastUGG Boots founder Brian Smith - From idea to several BILLION dollar brandBrian Smith is the founder of UGG boots and has an incredible story of epic losses and even bigger triumphs!
2024-05-271h 22Waste No Day: A Home Services Motivational PodcastThe 6 things top salespeople NEVER do!Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Brian and Nate break down 6 of the behaviors that are getting between you and your clients.
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2024-04-081h 09Waste No Day: A Home Services Motivational PodcastFrom solo electrician to over 165 trucks with Mike Agugliaro!Mike talks with Brian and Nate about how he had to master himself before he could build multiple businesses, write several books, and now, teach others to do the same!
2024-03-181h 26Waste No Day: A Home Services Motivational PodcastCRUSH your fear of Rejection!Brian and Nate break down the psychological reasons for the dreaded fear of rejection in sales, and easy ways to overcome them.
2024-03-0456 minWaste No Day: A Home Services Motivational PodcastSelling $3.5 million a year by caring for clients like family! With Taylor OwenTaylor tells Nate and Brian how he loves on his clients and the sales take care of themselves.
2024-02-261h 11Waste No Day: A Home Services Motivational PodcastRole-playing tough objections with Andy Elliot!Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
Brian and Andy role play objections like, "I need to talk to my spouse", and others...
2024-02-191h 14Waste No Day: A Home Services Motivational PodcastBe a Winner in EVERY Aspect of Life! With Jesse Cloud of Elliot Group!Jesse, Nate and Brian talk about how to win at all that life has to offer an this highly motivating episode!
2024-01-291h 19Waste No Day: A Home Services Motivational Podcast7 Reasons Salespeople Don't Close the Deal!Brian and Nate cover the 7 major reasons salespeople don't close deals according to an article in the Harvard Business Review.
2024-01-2257 minWaste No Day: A Home Services Motivational PodcastBrian Tracy - Outsell your cheap competitors.Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
The one and only Brian Tracy explains how to differentiate yourself from the low-ballers in your market!
2023-12-041h 02Waste No Day: A Home Services Motivational PodcastThe 7 Deadly Objections! Pt.1Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
The WND crew breaks down Brian's "7 Deadly Objections", and role plays ways to turn them into sales!
2023-11-1356 minWaste No Day: A Home Services Motivational PodcastBrian Burton In Your Passenger SeatWelcome to Waste No Day Podcast! In this episode of Brian Burton, he opens about his journey from addiction to redemption, and how he became a successful leader in his field. But just as his story reaches its climax, a shocking twist leaves Brian facing a difficult situation that threatens to unravel all the progress he's made. Don't miss this gripping tale of personal growth and overcoming obstacles, coming soon to your podcast feed.
Here's a breakdown of what to expect in this episode:
A personal voyage of growth in the trades industry, empowering your own professional endeavors.
...2023-07-311h 29Waste No Day: A Home Services Motivational PodcastSelling From the Heart with Larry LevineIn today’s show, we are putting Larry Levine in your passenger seat to discuss selling from the heart. Larry is the international best-selling author of “Selling From the Heart” and the co-host of the Selling From the Heart Podcast. With 30 years of in-the-field sales experience within the B2B technology space, he knows what it takes to be a successful sales professional. Larry has successfully sold to customers ranging from up-and-down the street accounts to Fortune 500 companies. By using strategies explained in his book, he landed $1.3M in new sales leaving behind a $1.6M pipeline for the next rep. N...2023-02-201h 08Waste No Day: A Home Services Motivational PodcastPutting the Price Objection to Bed with Joe Cunningham of Success Track Network - Part 2In today’s show, we are putting Joe Cunningham in your passenger seat to discuss pricing, communication, and much more. Joe Cunningham has been in the home services industry for decades and has trained tens of thousands of technicians. He has worked with the largest and most well known best practice groups to help them create their training programs and procedures. He was President of Future University, the industry’s first contractor owned premier training organization and was instrumental in the first wave of industry consolidation. In today’s episode, Joe continues the conversation about pricing and why understanding what g...2023-02-131h 24Waste No Day: A Home Services Motivational PodcastPutting the Price Objection to Bed with Joe Cunningham of Success Track Network - Part 1In today’s show, we are putting Joe Cunningham in your passenger seat to discuss an understanding of why the price is what it is so that you feel confident in overcoming pricing objections. Joe Cunningham is no stranger to pricing objections. In the industry for decades, he is an experienced, award-winning veteran of the home services industry. Joe has created multiple curriculum for organizations including his own Success Track Network. He was one of the first million-dollar sales experts in the HVAC trade in the 80’s. Today, he helps contractors, distributors, and technicians who want to succeed with his...2023-02-0654 minWaste No Day: A Home Services Motivational PodcastKeep Going! You Have Not Arrived with TJ Hartnett of Flywheel Coaching GroupIn today’s show, we are putting TJ Hartnett in your passenger seat to discuss the continual pursuit of getting better. There is no finish line when you are constantly trying to improve; but it is the very nature of complacency to think that there is. It is easy to let off the gas the longer we are in our career because we feel we have “learned enough” and “experienced enough.” However, it must be an intentional pursuit to always be open to change, learning, and coaching. TJ has lived the life in the field and in the office to know th...2023-01-301h 44Waste No Day: A Home Services Motivational PodcastA Million Dollar Education with Lawrence Castillo of Brody-Pennell Heating and Air ConditioningWe are putting Lawrence Castillo, the President and Operating Partner of Brody-Pennell Heating and Air Conditioning, in the passenger seat in today's show as he shares his insights and experiences on the HVAC industry. He emphasizes the importance of planning, budgeting, and recruiting contractors to achieve success. He also talks about the different models of selling and service, the changes happening in the industry, and how to create urgency. He also stresses the importance of customer service and transparent systems and processes to support it. He provides insights on recruiting new talent through trade schools, apprenticeships, and internal training...2023-01-231h 31Waste No Day: A Home Services Motivational PodcastSelling $2M of Indoor Air Quality with Coral Whale - Part 2On part 2 of this episode with Coral Whale, she shares her experience in sales and how she was able to convert a customer who had said "no" to eighteen other sales offers. She shares her tips on how to increase the value of one's business and services, how to handle objections to prices, and the importance of role-playing and objection handling. She also emphasizes the importance of training and investing in employees, and how having a "servant's heart" is important for customer service.
Make sure you're on board with Coral Whale and her $2M Indoor A...2023-01-161h 19Waste No Day: A Home Services Motivational PodcastSelling $2M of Indoor Air Quality with Coral Whale - Part 1Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
We are putting Coral Whale in your passenger seat in today's show to discuss $2M in Indoor Air Quality. Coral begins by sharing her story of how she got into HVAC sales and what motivated her to stay in the industry. She discusses the importance of understanding customer needs and building trust with them. She also explains the different ty...2023-01-091h 27Waste No Day: A Home Services Motivational PodcastWhy Authority Matters in the Home and in the Market with Brittany Murphy of One Thing MarketingIn today’s show, we are putting Brittany Murphy in your passenger seat to discuss the concept of authority. When trouble strikes, everyone wants someone that they believe in to take care of the problem. We crave authority in our help whatever form it takes because authority instills trust into the relationship and the result. The home services industry is no different. Homeowners want a technician, plumber, or electrician who speaks and conducts business with the authority to accomplish whatever needs done. Lack of authority, wishy-washy behavior, lack of follow-through, and insecurity all cause problems with the client and th...2023-01-021h 03Waste No Day: A Home Services Motivational PodcastAuthority Brands Convention 2022In today’s show, we are putting several guests in your passenger seat to discuss a variety of topics. Brian and Nate hit the streets at the Authority Brands 2022 convention to talk to multiple in-home service professionals about their world. In this episode you will hear from heating and air conditioning professionals, plumbers, electricians, home cleaners, painters, arborists, dog lovers and so much more.
Each voice brings a different perspective on what they bring to the home and how it relates to other home services. Listen in on these conversations to pickup ideas on cross-branding, perspective on service, an...2022-12-263h 28Waste No Day: A Home Services Motivational PodcastEllen Rohr of Zoom Drain on Charging More Than It CostsIn today’s show, we are putting Ellen Rohr in your passenger seat to discuss charging more than it costs. Ellen nearly sank her husband’s plumbing company. It seemed like lots of money was moving through the company, but at the end of the month there was never any money left. With the help of great mentors, Ellen figured out how to fix and grow successful businesses. She teaches business planning and financial literacy, helping contractors make business simpler and more profitable. Now, she is an owner and President of Zoom Drain Franchise, LLC. a new franchise concept with...2022-12-191h 06Waste No Day: A Home Services Motivational PodcastBuilding Empires Through Execution with John Akhoian of Rooter HeroIn today’s show, we are putting John Akhoian in your passenger seat to discuss how he went from a 19-year-old plumber to founding and building the largest privately owned plumbing company in the state of California. John is the CEO of Rooter Hero and overcame adversity as a grieving teenager going down a bad path by joining the skilled trades. Along the way John has built multiple businesses and found a passion for the trades and what it can do for those who choose to join the home services industry. John is an author, industry leader, father, and ta...2022-12-121h 20Waste No Day: A Home Services Motivational PodcastDaniel Arroyas of NexGen on $7M in Sales and Ditching the Dependency of DiscountingWant to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
In today’s show, we are putting Daniel Arroyas in your passenger seat to discuss selling, discounting, and the adverse relationship between the two. Daniel is no stranger to sales or to HVAC. With over two decades logged in the trades he’s been in trucks and attics more than most. This vast experience has proved invaluable to him in his...2022-12-051h 20Waste No Day: A Home Services Motivational PodcastMark Jennison of I Am A Comeback - Part 2In today’s show, we are putting Mark Jennison in your passenger seat to discuss the rest of his story. Mark Jennison has the privilege of knowing that he has saved the lives of thousands of men, but that was not an easy journey. He created his own company and grew it to seventy-five million dollars in revenue before losing it all. With what felt like his world crumbling around him Mark wrote one final letter, prepared to take his own life. At that moment he heard a voice tell him, “You’re not done” and that chilling moment became a...2022-11-2850 minWaste No Day: A Home Services Motivational PodcastMark Jennison of I Am A Comeback - Part 1In today’s show, we are putting Mark Jennison in your passenger seat to discuss being a comeback. Mark Jennison has the unique honor of knowing that he has saved the lives of thousands of men, but that came through a journey of hardship, perseverance and triumph. Born with an entrepreneurial spirit, Mark grossed over seventy-five million dollars in revenue for a company he created in just six years. However, the shackles that drugs and alcohol had on him for over twenty-one years destroyed it all. While on a vacation to Jamaica, celebrating the signing of a multi-million-dollar client, Ma...2022-11-2159 minWaste No Day: A Home Services Motivational PodcastDan Antonelli of KickCharge Creative on being Branded Not BlandedIn today’s show, we are putting Dan Antonelli in your passenger seat to discuss branding. Whether you are a business owner or a front-line employee branding has an important part in your day-to-day life. The power of branding cannot be understated from when you see the golden arches to when you watch the checkered flag logo drive by you. Brand images relates to brand service relates to brand value. What about your brand? Does your brand communicate the level of service that you bring? What about you personally? Does your personal image and the manner in which you co...2022-11-141h 23Waste No Day: A Home Services Motivational PodcastThe Grit it Takes to Grow with Ken Goodrich of Goettl Air Conditioning and PlumbingIn today’s show, we are putting Ken Goodrich in your passenger seat to discuss some grit. Grit is the determination to see something through despite the adversity that plans to stop you. It is something essential to business and something that all competitors have. Whether you are an athlete, businessman, or tech in a truck, grit will serve you well in life and in career. Ken Goodrich is well acquainted with both adversity and grit. An industry titan, he has built business after business over 50 years; but along the way made plenty of mistakes. The current CEO of Go...2022-11-071h 20Waste No Day: A Home Services Motivational PodcastKeys to Relationship Building with Jeremy Pruitt of Success AcademyIn today’s show, we are putting Jeremy Pruitt in your passenger seat to discuss some keys to building relationships and why it is so important. Many homeowners have had the unfortunate experience of a contractor in their home that treated them like just another address, just another job. It doesn’t take long for a homeowner to in turn treat that tech like just another contractor. This is a broken cycle that no one enjoys. Wouldn’t it be great if the tech and the homeowner actually cared? It starts with relationships. As a professional tech, it is your j...2022-10-311h 22Waste No Day: A Home Services Motivational PodcastSelling at Twice the Competitor’s Price with Brent Buckley of Fetch-A-TechWant to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC
In today’s show, we are putting Brent Buckley in your passenger seat to discuss selling at twice your competitor’s price. Formerly known as the $7 million dollar man, Brent has set his sights on $12 million dollars out of his truck this year. With two decades in the HVAC basis, Brent has now branched into the ownership world, starting his ow...2022-10-241h 08Waste No Day: A Home Services Motivational PodcastThe Three Outcomes of a Call with ”Uncle Joe” Crisara of Service MVPIn today’s show, we are putting “Uncle Joe” Crisara in your passenger seat to discuss the three possible outcomes of a call. Joe Crisara, is known as “America's Service Sales Coach.” Thought of throughout the world as a sales educator, author, and entrepreneur with more than 40 years of experience Joe has trained thousands of owners, managers, technicians, and sales professionals in the blue-collar service business how to change their thinking and grow their sales. His company Service MVP's motivation is a genuine desire to help service providers become as successful as possible. His team has helped businesses ranging from start...2022-10-171h 29Waste No Day: A Home Services Motivational PodcastService with a Smile with Mike SheftzIn today’s show, we are putting Mike Sheftz in your passenger seat to discuss serving each client with a smile. Mike is an HVAC personal trainer and has a heart for incredible customer service. With over ten years of experience in the trade Mike has worked in install, maintenance, service, training, and management. Mike found his own path by slowing down and fully understanding everything so that he could be the expert. However, that wasn’t enough. Understanding the value of “likeability” Mike pursued the art of service by bringing joy into every home. On this episode, Mike is givin...2022-10-101h 38Waste No Day: A Home Services Motivational PodcastReturn of the Mello with Tommy Mello of A1 Garage Door Service - Part 2In today’s show, we are putting Tommy Mello back in your passenger seat to discuss more about the client experience and differentiating you from the other guy. From value to marketing to recruitment and beyond, Tommy is an innovative mind in the home services industry. Already the author of one book, “Home Service Millionaire,” Tommy is working on his second book, “Elevate” which is expected to be out later this year or early 2023. On part two of this packed-full episode, Tommy discusses surrounding yourself with trusted advisors and treating your client like you would your own mom. Make sure you c...2022-10-031h 10Waste No Day: A Home Services Motivational PodcastReturn of the Mello with Tommy Mello of A1 Garage Door Service - Part 1In today’s show, we are putting Tommy Mello in your passenger seat to discuss people, profit, training, and whatever else happens to be on his mind. Tommy Mello is the owner and operator of A1 Garage Door Service, the host of the Home Service Expert podcast, and owner, partner, or investor in multiple other businesses ranging from Christmas lights to real estate to mobile apps. In 2007, Tommy became the sole owner and operator of a single Phoenix-based garage door service business, which came with $50,000 in debt. Today, A1Garage generates north of $170 million dollars in annual revenue. Tommy is...2022-09-261h 20Waste No Day: A Home Services Motivational PodcastOvercoming Objections with a $3M Electrician and a $3M Plumber with Logan Altland and Dylan Moya - Part 2In today’s show, we are putting Logan Altland and Dylan Moya in your passenger seat to discuss their success as a $3 million dollar electrician and a $3 million dollar plumber. Last week Logan and Dylan went back and forth on their process in the home. This week we get down and dirty with objections. Whether you are a plumber, electrician, or an HVAC technician, the objections you hear in the home are likely to be the same. On this episode, we do some objection role play and hear from some of the best names in the game on how th...2022-09-191h 17Waste No Day: A Home Services Motivational PodcastOvercoming Objections with a $3M Electrician and a $3M Plumber with Logan Altland and Dylan Moya - Part 1In today’s show, we are putting Logan Altland and Dylan Moya in your passenger seat to discuss their success as a $3 million dollar electrician and a $3 million dollar plumber. Logan and Dylan are return guests to the show and combine forces on this two-part episode focusing in on their process similarities despite different trades as well as how they overcome objections. Logan Altland is a service electrician for Mister Sparky Electric in Lancaster, PA. Dylan Moya is a service plumber for BillyGo Plumbing, Cooling, and Heating based out of Texas. These two record breakers have put in the wo...2022-09-121h 01Waste No Day: A Home Services Motivational PodcastCreating Service Excellence with Technician Trainer Todd Liles of Service ExcellenceIn today’s show, we are putting Todd Liles in your passenger seat to discuss bringing excellence into the service industry. Todd Liles is the founder of Service Excellence and the creator of the PRESS PLAY Training System. He began his career in the HVAC Trades in 2001. Over the last 21 years, Todd has been a tech, salesperson, trainer, and is now an entrepreneur. His work mission is to IGNITE THE POWER WITHIN the businesses and people of the residential service industries. Todd founded SE because he is called to help contractors. “I’m meant to help contractors. It’s a callin...2022-09-051h 36Waste No Day: A Home Services Motivational Podcast$2.8M In Just Electrical Safety Inspections with James Mellinger of Mister Sparky Electric - Part 2In today’s show, we are putting James Mellinger back in your passenger seat for the conclusion of a conversation about electrical safety inspections including role play. James is a service electrician and safety advisor for Mister Sparky Electric in Lancaster, PA. He has become one of the highest producing panel sales electricians in the nation and is only getting better. James shares more on his approach to the client including some fascinating role play dialogue. If you didn’t catch the first part, check out last week’s episode.
2022-08-291h 02Waste No Day: A Home Services Motivational Podcast$2.8M In Just Electrical Safety Inspections with James Mellinger of Mister Sparky Electric - Part 1In today’s show, we are putting James Mellinger in your passenger seat for the first part of a conversation about his incredible success with electrical safety inspections. James is a service electrician and safety advisor for Mister Sparky Electric in Lancaster, PA. Coming out of high school, James got introduced to the trades through a family connection eventually taking apprenticeship classes and learning the skills. Originally joining One Hour Heating and Air Conditioning as an HVAC tech, he eventually transferred to the sister company Mister Sparky Electric wear he found his niche in the service industry. As a se...2022-08-221h 05Waste No Day: A Home Services Motivational PodcastLARGEST Plumbing Contractor in AZ Talks Growth and Trading a Legacy Business for Legacy Money with Mike Brewer of Brewer Companies - Part 2In today’s show, we are putting Mike Brewer in your passenger seat for the conclusion of a conversation around growth and leadership. Mike brings 44 years of experience in the plumbing industry as the Chief Executive Officer for the Brewer Companies, a family of businesses that provide plumbing services to the retail, residential new construction and commercial markets. He has held the role of strategist and visionary for the overall enterprise since its inception. Michael is devoted to the contracting industry and is past President of the American Subcontractors Association of Arizona (ASAA) and is the past chair of th...2022-08-151h 20Waste No Day: A Home Services Motivational PodcastLARGEST Plumbing Contractor in AZ Talks Growth and Trading a Legacy Business for Legacy Money with Mike Brewer of Brewer Companies - Part 1In today’s show, we are putting Mike Brewer in your passenger seat for the first part of a conversation about his journey to become the largest residential plumbing company in Arizona. Mike brings 44 years of experience in the plumbing industry as the Chief Executive Officer for the Brewer Companies, a family of businesses that provide plumbing services to the retail, residential new construction and commercial markets. He has held the role of strategist and visionary for the overall enterprise since its inception. He led and constituted a strategy to become the largest residential plumbing contractor in the state of...2022-08-081h 10Waste No Day: A Home Services Motivational PodcastGrowing to $25M from $300K as an Electrical Contractor with Aaron Hagan of Mister Sparky ElectricIn today’s show, we are putting Aaron Hagan in your passenger seat to discuss growing an electrical contractor business. Aaron is no stranger to the trade. He is a second generation electrician who grew up in a truck and made his way through the ranks to become owner. Learning in his dad's passenger seat from a young age, Aaron kept seeking out new and better ways to grow eventually putting them into the increase of his business. Starting off a two-man operation generating over $300,000 annually, Hagan saw his fair share of ups and downs. At one point, the en...2022-08-011h 23Waste No Day: A Home Services Motivational PodcastCapture the Heart and the Mind Will Follow with Roy H. Williams of Wizard of AdsIn today’s show, we are putting Roy H. Williams in your passenger seat to discuss how the concept of story plays a vital part in accomplishing your message. Whether it is advertising on the radio or marketing yourself in the home, the story matters. So often we try to talk about quicker, faster, better, and the list goes on; but what about the story? What about how a product is going to make a difference? What about how your service makes someone feel? Every purchase is an emotional one and as such the heartstrings must be tugged with a...2022-07-251h 42Waste No Day: A Home Services Motivational PodcastNever Split the Difference with Chris Voss of The Black Swan GroupIn today’s show, we are putting Chris Voss in your passenger seat to discuss never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more apparent. Wouldn’t it be great if you knew what to say and how to say it and when to say it in a negotiation? Over decades of FBI hostage negotiation, Chris learned those things and more through real-world experience; which he detailed in his best-selling book, “Never Split the Difference.” A 24-year veteran of the FBI, Chris Voss is one of the preeminent practiti...2022-07-181h 08Waste No Day: A Home Services Motivational PodcastRunning A Call Like A World Champion in Brazilian Jujitsu with Justin High of Gracie 717In today’s show, we are putting Justin High in your passenger seat to discuss the grit and determination required to push through the tough things. Justin knows firsthand about commitment and overcoming the internal desire to quit. As a three-time world champion in Brazilian jujitsu he has competed at the highest levels and won. From a young age he became familiar with what it takes to overcome difficulties. When he was in his 20’s, he determined that he was the source of many of his own problems. However, as he became more serious about jujitsu he realized that he h...2022-07-111h 39Waste No Day: A Home Services Motivational PodcastRunning A Call Like A Wiener Dog with Peter Nevland of Wizard of AdsIn today’s show, we are putting Peter Nevland in your passenger seat to discuss valuable lessons to be learned from the wiener dog. What do wiener dogs and the home services industry have in common? The answer is creating memorable experiences. We need each client we serve to be intrigued at our service and drawn to our interactions. There is too much on the line each time we step foot in the home to not be extraordinary; and the cost of acquiring each client is too great to not secure return business. Peter Nevland lives with his wife an...2022-07-041h 25Waste No Day: A Home Services Motivational PodcastThe 5 Things to Always Be Doing with Al Levi of The 7-Power ContractorIn today’s show, we are putting Al Levi in your passenger seat to discuss five things that you should always be doing. Al Levi is no stranger to the industry. Working out processes and systems through decades of personal experience as both a tech and business owner, Al has successfully systematized so many areas to make your business go right. Detailing much of these concepts in his book, “The 7-Power Contractor,” Al returns to the show to discuss some new ideas that need constant focus.
2022-06-271h 12Waste No Day: A Home Services Motivational PodcastRunning a Call with a Marine One Pilot with LtCol John Ballenger - Part 2In today’s show, we are putting Lt. Col. John Ballenger in your passenger seat to continue our conversation from the last show. Until recently, Ballenger served as a pilot with HMX-1 otherwise known as Marine One or the President’s Helicopter. Capping off a distinguished career in the military Ballenger takes time to share what his time in the service has taught him. Looking to transition into the next phase of life we also explore a great DOD initiative called SkillBridge and what it is doing to help military personnel move into the civilian world and specifically the trad...2022-06-201h 10Waste No Day: A Home Services Motivational PodcastRunning a Call with a Marine One Pilot with LtCol John Ballenger - Part 1In today’s show, we are putting Lt. Col. John Ballenger in your passenger seat to discuss his career as a Marine One pilot and how it aligns with life in the trades. Born in Tulsa, Oklahoma, Ballenger started his career as a naval aviator in March 2005. Through multiple deployments and services, Ballenger served in Japan, Iraq, Afghanistan, Quantico, Jacksonville, and eventually Washinton D.C. Rising through the ranks over a twenty-year career, he was promoted to Lieutenant Colonel in August 2019, and took an assignment with Marine Helicopter Squadron One (HMX-1). Ballenger served as a pilot under President Trump an...2022-06-131h 08Waste No Day: A Home Services Motivational PodcastWhy KPI’s In A Truck Matter with Mary Anglen of CEO WarriorIn today’s show, we are putting Mary Anglen in your passenger seat to discuss KPI’s otherwise known as key performance indicators. KPI’s may seem like something that someone behind a desk should be tracking but there is great value to bringing them to the truck. The summarized version is setting a goal and tracking the performance so you know how you are doing. This simple yet easily overlooked task is a key to incremental growth in your career. What matters is what you measure and it can make all the difference. For the past several years, Mary A...2022-06-061h 23Waste No Day: A Home Services Motivational PodcastGetting More Women in the Trades with Johneida Cano and Madisyn Thomas of Mister Sparky ElectricIn today’s show, we are putting Johneida Cano and Madisyn Thomas in your passenger seat to discuss getting more women in the trades. There is great opportunity in the trades for women to bring their skill sets into the field. The trades have typically been considered a “man’s world” but there is a growing trend of women joining as electricians, plumbers, and HVAC technicians. On today’s show we discuss with Johneida and Madisyn what being a woman in the trades is like. Madisyn is just starting out as an apprentice and is quickly growing in skill and confid...2022-05-311h 37Waste No Day: A Home Services Motivational PodcastThe Basics of a Service Call with Greg McAfee of Greg McAfee HVAC Business CoachingIn today’s show, we are putting Greg McAfee in your passenger seat to discuss the basics of a service call. A true entrepreneur, Greg McAfee has a passion for helping fellow HVAC business owners take their businesses to new heights. In 1990 Greg started McAfee Heating and Air with $274 and a used truck. Today, Greg runs one of the most successful HVAC companies in the Midwest and is called upon to share his expertise with other business owners all over the US. He is author of the book “It’s Your Dream,” and his company, McAfee Heating and Air has soar...2022-05-231h 21Waste No Day: A Home Services Motivational PodcastYou Still Have to Climb the Ladder - Brian Wick of One Hour Heating and Air ConditioningIn today’s show, we are putting Brian Wick in your passenger seat to discuss his story of growth through the trades and climbing the ladder. Brian Wick started in the industry in 1994, as a helper carrying sheet metal into basements and being the guy on the bottom of the dolly helping to get water heaters and furnaces in and out of basements. He worked his way up to lead installer and service tech and eventually service manager. From there he had his sights set on Operations and General Management and began seeking out the help of those that we...2022-05-161h 14Waste No Day: A Home Services Motivational PodcastBlending the Technical and Sales Together with Tyler Zimmerman of One Hour Heating and Air ConditioningIn today’s show, we are putting Tyler Zimmerman in your passenger seat to discuss blending the technical mindset with the sale acumen. The trades tend to be divided into two mindsets with one half being the “technical wizards” and the other half being the “sales gurus.” Does it have to be that way with such extremes? Tyler Zimmerman doesn’t think so. In this episode he explores the two sides and how to pull all parties towards the center with a nice even blend of knowing what you’re doing and knowing how to talk about it. Tyler has been in th...2022-05-091h 27Waste No Day: A Home Services Motivational PodcastLife of Balance vs Inbalance with Ed Staub of Staub and AssociatesIn today’s show, we are putting Ed Staub in your passenger seat to discuss his keeping your life in balance. We all get pulled and pushed in a hundred different directions everyday with equally important areas of our lives fighting for attention. Should we go to Johnny’s soccer game or work overtime to impress the boss? Should we train for that 5K or go on a much-needed date with our spouse? Pulled and pushed leaving us feeling out of balance. Ed has spent decades of his life living and teaching the concept of having a balanced wheel. In t...2022-05-021h 34Waste No Day: A Home Services Motivational PodcastRunning a Call Like a $3M Electrician with Logan Altland of Mister Sparky ElectricIn today’s show, we are putting Logan Altland in your passenger seat to discuss his success and strategy as a $3M electrician. Currently working for Mister Sparky Electric in Lancaster, PA, Logan wasn’t always in the electrical trade. In fact, he had a brief stint as a butcher learning the cuts of the meat. Now he spends his days learning how to cut up each meeting with a client. After graduating high school, Logan didn’t feel like he should pursue college so instead he got into school for the electrical trade. Working through the years and the sy...2022-04-251h 23Waste No Day: A Home Services Motivational PodcastEgo, Authority, Failure with Derek Gaunt of the Black Swan GroupIn today’s show, we are putting Derek Gaunt in your passenger seat to discuss his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader.” Derek Gaunt is a lecturer, author, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader and then commander of hostage negotiations teams in the Washington, DC metropolitan area. He is a hostage negotiation and incident command subject matter expert who frequently speaks at hostage negotiations and SWAT conferences across the country. Derek’s passion for interpersonal communications began when he was selected...2022-04-181h 32Waste No Day: A Home Services Motivational PodcastThe Talent War with George Randle of The Talent War GroupIn today’s show, we are putting George Randle in your passenger seat to discuss his book, “The Talent War.” George Randle is an experienced talent executive, veteran, coach, and leader known for selecting, building, and reorganizing teams to reach their full business potential. George has 20+ years of Fortune 100 and Fortune 1000 global Human Resources and Talent Acquisition experience building and coaching elite teams. He began his professional life by enlisting in the US Army Reserves. While serving in the USAR, he received his bachelor’s degree from Missouri State University and was commissioned as an officer. His career assignments included...2022-04-111h 08Waste No Day: A Home Services Motivational PodcastThe Ultimate Customer Experience with Joe Person of Go Time Success GroupIn today’s show, we are putting Joe Person in your passenger seat to discuss the ultimate customer experience. Joe is a natural when it comes to sales, training, problem-solving, and inspiring others to be the best version of themselves possible. His family had a thriving jewelry, coin, and antique business for over 50 years in St. Petersburg, Florida. He spent his childhood watching his father and grandfather work the business. He jumped into the HVAC business back in 2012 in sunny Florida (where he was born and raised). Joe started as a maintenance tech and quickly moved into sales then ma...2022-04-041h 19Waste No Day: A Home Services Motivational PodcastThe Savage Leader with Darren Reinke of Group SixtyIn today’s show, we are putting Darren Reinke in your passenger seat to discuss becoming a savage leader. Darren fundamentally believes there is greatness within each one of us. His mission is to unleash the inner lion within leaders to that they can lean more authentic and joyful lives while creating stronger and more resilient teams. Darren founded Group Sixty, an executive coaching and training company that works with leaders and teams from Fortune 500’s, mid-market companies, fast-growing startups, and visionary non-profits. On today’s show we explore his book, “The Savage Leader.” With topics ranging from using values to...2022-03-281h 16Waste No Day: A Home Services Motivational PodcastIs Your Tap Water Ok? with Joe Kuklis of BritaPROIn today’s show, we are putting Joe Kuklis in your passenger seat to discuss water treatment and conditioning. There is a fallacy that just because water comes out of your tap that it is completely OK. Is it? Just because water comes from your municipality doesn’t mean that it won’t still cause damage both in your body and in your home. Joe Kuklis is an expert in the field and a trainer for BritaPRO. Joe has been associated with and passionate about water treatment since 2005, ranging from field work, whole sale plumbing distribution, and manufacturing. His knowle...2022-03-211h 24Waste No Day: A Home Services Motivational PodcastProcess Driven Growth with John Schamahorn of Strongbuilt Plumbing, Air, and SolarIn today’s show, we are putting John Schamahorn in your passenger seat to discuss growing through process. John is a veteran of the trade working on both sides of the counter for over 30 years. He’s worked in sheet metal shops, installed, done HVAC service, sales, worked as a general manager, and most currently an owner of his own business. His gain in understanding of the value of process started with his time in the Air Force. Over the years he has learned that the value of having a system is to bring structure to what you do and...2022-03-141h 17Waste No Day: A Home Services Motivational PodcastRise and Grind with Victor Rancour of Service Hero AcademyIn today’s show, we are putting Victor Rancour in your passenger seat to discuss making the most of your opportunities. Victor’s beginning is not uncommon; but the ending of his story that he is still writing is nothing short of incredible. Jumping from job to job with little direction he finally found some in the HVAC trade. Referred into the trade by a buddy who himself got started off of a Craig’s List ad, Victor found quick success as an HVAC technician. Growing in skill and ability Victor found great success in his communication and selling abilit...2022-03-071h 42Waste No Day: A Home Services Motivational PodcastThe Silent Language of Leaders with Dr. Carol Kinsey GomanIn today’s show, we are putting Dr. Carol Kinsey Goman in your passenger seat to discuss the silent language of leaders. Carol Kinsey Goman, Ph.D., helps leaders and salespeople build stronger influence and impact skills. She is a sought-after international speaker who has spoken for business organizations, association conferences, government agencies, and universities in 32 countries. Carol works with executives, managers, entrepreneurs, team leaders, and sales professionals to build that elusive but essential quality called leadership presence and to use body language to become a more effective communicator. On today’s show she discusses how body language is impo...2022-02-281h 17Waste No Day: A Home Services Motivational PodcastSelling Out Of Your Own Wallet with Andrew Dobbins of Intelligent Design Air Conditioning and HeatingIn today’s show, we are putting Andrew Dobbins in your passenger seat to discuss the concept of selling out of your own wallet. Selling out of your own wallet is the age-old problem of prejudging a situation based upon exterior circumstances or filtered through the lense of your own buying habits. We all can fall guilty of switching chairs with the customer to become the decision maker because we were too fearful to present or didn’t think they would be interested because it wasn’t within our budget or we didn’t find the product that interesting ourselve...2022-02-211h 15Waste No Day: A Home Services Motivational PodcastGo For No! with Authors Richard Fenton and Andrea WaltzIn today’s show, we are putting Richard Fenton and Andrew Waltz in your passenger seat to discuss their book and concept “Go For No!” Richard and Andrewa are the Courage Crafters. As professional speakers, trainers, and authors they also call themselves “Failure Philosophers” and “Reject-ologists” and are experts on achieving courageous breakthrough performance through increasing failure rates and other unconventional approaches. On this episode, they breakdown the concepts in their book and how the only way you will get more yes’s is if you attempt to get more no’s can change your selling strategy.
2022-02-141h 16Waste No Day: A Home Services Motivational PodcastDylan Moya with HVAC Masters of the Hustle on Running a Call Like a $3M PlumberIn today’s show, we are putting Dylan Moya in your passenger seat to discuss his career as a 3 million dollar a year plumber. Dylan is a residential service plumber originally out of Southern California. His career didn’t start with success. Forced into the trade due to having a child in high school and not having many other options, he set is mind to a goal. Little did he know it would create great success becoming one of the top service and sales plumbers in the country. He has recently relocated to Dallas, TX, and now helps other plum...2022-02-071h 18Waste No Day: A Home Services Motivational PodcastCurrie Gauvreau with Visionary Training Solutions on Leading with IntentionIn today’s show, we are putting Currie Gauvreau in your passenger seat to discuss leading with intention. Leadership is more than a title; it’s more than a paycheck. Leadership is a decision to push forward, to inspire, to rally others around you into something more. Whether you are a leader now or a leader in development, this topic hits home for all of us. In the absence of leaders, leaders must be developed; and it is incumbent upon all of us to be growing our own leadership abilities. Currie Gauvreau is one of those who develops leaders. Curr...2022-01-311h 21Waste No Day: A Home Services Motivational PodcastTommy Mello with A1 Garage Doors on Crushing Our Comfort ZonesIn today’s show, we are putting Tommy Mello in your passenger seat to discuss getting out of your comfort zone and expanding what is possible. Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $50 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. On the episode today, Tommy shares the innovations and processes he has developed in the garage door industry and we see if we can extract so...2022-01-241h 23Waste No Day: A Home Services Motivational PodcastThe Bulletproof Mindset - Special Guest: Brandon Duncan with My Buddy the PlumberIn today’s show, we are putting Brandon Duncan in your passenger seat to discuss having a bulletproof mindset. Brandon grew up with a father in the trades and started his ride-a-longs at a young age learning the ropes. Growing into the role himself his life didn’t take the turns he thought it would and he ended up in a place uncertain of the next step. Finding new life at a new company he grew in his career eventually founding his own plumbing company growing it over the years to be a successful enterprise. Today, his attentions are focu...2022-01-171h 33Waste No Day: A Home Services Motivational PodcastTraining During the Offseason - Special Guest: Gary Singleton with Max AirIn today’s show, we are putting Gary Singleton in your passenger seat to discuss training in the off-season. Regardless as to whether you are in the HVAC, plumbing, or electrical trades the slow seasons are inevitable. What you do during the down time makes a difference and, in many ways, it is the slow periods that allow for the most gain come opening day. Gary is no stranger to slow seasons growing up in the heating and air conditioning industry. He has weathered the weather for decades making it from a maintenance tech to an owner and most re...2022-01-101h 09Waste No Day: A Home Services Motivational PodcastWorking On Teamwork- Special Guest: Ryan Mayfield with EVRGRNIn today’s show, we are putting Ryan Mayfield in your passenger seat to discuss team building and team work. Teamwork makes the dream work…yes that’s one of those tired cliches; but regardless of any clever statements, teams are still a part any organization. More than likely, you are part of a team now. Wouldn’t life be better if that team functioned more as a team and less like a group of individuals? That is the specialty of our guest today, Ryan Mayfield. Ryan’s sole focus is getting teams to work together. Even though he'd sat throug...2022-01-031h 03Waste No Day: A Home Services Motivational PodcastBest of 2021 CountdownAs we wrap up the year, it is time for some reflection. We created an end of the year compilation episode of the top 10 episodes from 2021. Listen to impactful clips from each of these dynamic guests and be reminded of the great information we have learned throughout the year. From us at the Waste No Day podcast, we thank each of you for listening and look forward to a great 2022. Enjoy the highlights!
2021-12-273h 19Waste No Day: A Home Services Motivational PodcastWhat‘s In Your Water - Special Guest: Currie Gauvreau with Honest Water Filter CompanyIn today’s show, we are putting Currie Gauvreau in your passenger seat to discuss water treatment and conditioning. Clean water is one of the foremost benefits of the developing world. So much so that it is almost taken for granted to open the tap and have a cup of clean, clear water. However, even with the appearance of clean water, our water is not as clean as it appears. Contaminants, pharmaceuticals, and much more is carried into our homes on a daily basis as “clean water.” Working as plumbers in the home services industry, if we are in the ho...2021-12-201h 33Waste No Day: A Home Services Motivational PodcastFinding Your Edge Over 40 - Special Guest: Dr. Mike Simpson of Greybeard PerformanceIn today’s show, we are putting Dr. ‘Doc’ Mike Simpson in your passenger seat to discuss how age is only a number. Whether you’re over 40, or you’re going to eventually be 40, this podcast is for you. It can be easy to get into a routine and stop pushing yourself. You can also become complacent with the acceptance of less and just end up settling. Dr. Simpson pushes back against that mentality and has the resume to back it up. His life has been one long demonstration of not accepting status quo. He has served in the military a...2021-12-131h 39Waste No Day: A Home Services Motivational PodcastA Return to What Matters - Special Guest: Dave Daffan of Daffan Cooling and HeatingIn today’s show, we are putting Dave Daffan in your passenger seat to discuss how his journey of working 80 hours a week and going through life’s difficulties changed his outlook on business. Dave found his way into the HVAC trade through his uncle’s business and began his career as a service technician and installer. Through twenty plus years of hard work he progressed from technician, to install manager, to service manager, to GM, and finally to CEO. However, the years of work experience came at a cost of years of life experience. Dave took the lessons he lea...2021-12-0653 minWaste No Day: A Home Services Motivational PodcastThe Truth Detector - Special Guest: FBI Agent, Author, and Professor Dr. Jack SchaferIn today’s show, we are putting Dr. Jack Schafer in your passenger seat to discuss how we can use body language to establish likeability with others. Dr. Schafer started his career in law enforcement as a police officer before applying and being accepted into the FBI. As an agent he was trained in the arts of negotiation and worked on identifying and turning spies. Dr. Schafer has published numerous articles on topics ranging from psychopathology of hate and detecting deception and has written several books including “The Like Switch” and “The Truth Detector.” Jack shares his expertise on what we ca...2021-11-291h 24Waste No Day: A Home Services Motivational PodcastThe Excellent Plumbing Inspection - Part 1In today’s show, we discuss the topic of plumbing inspections. Plumbing inspections are an easily overlooked job for plumbers and often neglected. When is the last time that someone did an in-depth look at all the pipes, fixtures, and valves in your home? Water is literally one leak away from ruining something in your home and many times we choose to live in ignorance. Brian and Nate breakdown the importance of performing a good plumbing inspection and why it matters.
2021-05-0333 minWaste No Day: A Home Services Motivational PodcastKiller Culture or Culture That Kills - Part 1In today’s show, we discuss the topic of culture. What is culture? What makes a culture good or bad? How do you create an environment that causes people to flourish and then how do you protect it from corruption? Hosts Brian and Nate examine the idea of culture and share some stories and tips on what it looks like to shape the culture into something great.
2021-04-2644 minWaste No Day: A Home Services Motivational PodcastThe Excellent AC Tune-Up - Part 1In today’s show, we discuss the topic of air conditioner tune-ups. Every summer the HVAC world is plagued with bottom-dollar seeking advertisements of air conditioner tune-ups. Brian and Nate discuss the value that comes with a tune-up as well as why racing to the bottom is not the right strategy.
2021-04-1923 minWaste No Day: A Home Services Motivational PodcastRiches in Niches: Service Agreements - Part 1In today’s show, we discuss the topic of service agreements. Service agreements are a typical part of the home services industry which draws into question the qualification for being a niche. However, it is an area that few do well which is where the riches lie in this particular topic. Understanding the value of a service agreement goes beyond having an actual plan or contract. Service agreements are the foundation of a solid and secure company. It is as close to guaranteed business as there is in the home services industry and job security for employees. Brian and Na...2021-03-2936 minWaste No Day: A Home Services Motivational PodcastRiches in Niches: Sewers and Drains - Part 1In today’s show, we continue our series of riches in niches as we discuss the topic of sewers and drains. Niches are usually derived from a skill or solution that no one wants to do or that no one wants to do well. In regards to sewers and drains, it is the former problem that drives the niche. Brian and and Nate break down why sewers and drains is a niche market waiting to be capitalized on and done well.
2021-03-2232 minWaste No Day: A Home Services Motivational PodcastOptions, Options, Options - Part 1In today’s show, we discuss the topic of options. Everyone wants options whether you consciously think it through or not. We want the power of choice, specifically “our” choice. We want to choose a small coke or a super-sized one. We want to choose the economy room or the presidential suite at the local hotel. Options are critical to allowing a client to choose what they want and they are an effective tool in being able to communicate streamlined suggestions. Brian and Nate review the reasons as to why options are important and how they should be a part o...2021-03-0840 minWaste No Day: A Home Services Motivational PodcastUpfront Agreements - Part 1In today’s show, we discuss the topic of upfront agreements. Learning how to game plan a client meeting can be an internal fight. So often what goes “right” in our heads seems to fall apart in shoe leather. Upfront agreements are a tool of simplicity that can be used throughout a client experience to help everyone stay on the same page. The idea is to eliminate the unknown and unexpected and replace it with a mutually agreed upon outline of the call schedule. While simple in nature, the discipline of employment can be the downfall. Hosts Brian and Nate e...2021-03-0138 minWaste No Day: A Home Services Motivational PodcastTechnically Speaking - Part 1In today’s show, we discuss the topic of technically speaking. In the home services industry, there is always a need for improvement and growth in technical skills. Not only is the industry constantly evolving with new tools and new equipment, but there is already such a wide variety of existing equipment in place that the learning never stops. On this podcast, hosts Brian and Nate examine the importance of keeping up with your technical abilities and why it matters.
2021-02-2234 minWaste No Day: A Home Services Motivational PodcastMy Vehicle University - Part 1In today’s show, we discuss the topic of my vehicle university. There are many differences in the home services industry between plumbing, electrical and HVAC. However, one thing that they all have in common is road time. If you are in home services, you see the backside of a windshield for upwards of 20-30% of your day. The time is significant; and so is how you spend it. Brian and Nate breakdown the concept of my vehicle university (MVU) in making the most of that drive time. Whether it’s listening to communication training, podcasts, or other educational mate...2021-02-1532 minWaste No Day: A Home Services Motivational PodcastThe Transfer of Enthusiasm - Part 1In today’s show, we discuss the topic of transferring your enthusiasm. Selling is a baggage word that brings up all kinds of feelings in people; most of them negative. Really at the end of the day to sell something is to transfer the excitement you have for a product or service to someone who doesn’t have that product or service. This definition comes from Brian Tracy, a successful and renown sales trainer and coach. Brian and Nate breakdown the concept and review how important it is to not only believe in what you are offering but help othe...2021-02-0835 minWaste No Day: A Home Services Motivational PodcastLooking for Opportunities - Part 1In today's show, we discuss the topic of looking for opportunities. Many people wait for success to come to them. They get stuck in a rhythm that looks good, but is really preventing growth. This type of satisfactory mentality accepts good over great and if not tempered leads to rationalization and even justification of why someone else gets better results. Looking for opportunities starts inside first. Ask the question, "Am I even open to opportunity?" For all of us, it is easy to fall into a stagnant state of mind. Once you are able to overcome your own head...2021-01-1829 minWaste No Day: A Home Services Motivational PodcastMotivating and Staying Motivated - Part 1In today’s show, we discuss the topic of motivation. Motivation is one of those buzzwords that can really draw up a number of feelings on the topic. Hosts Nate and Brian discuss practical advice to personal motivation starting with identifying whether you tend to be a positive or negative person. Once you know your starting point, the steps forward become more defined to either help staying motivated or starting that journey. If you are already a motivated person, Brian and Nate discuss ways of passing that excitement on to those around you. Listen for some great and practical id...2021-01-1135 minWaste No Day: A Home Services Motivational PodcastBonding and Rapport - Part 1In today's show, we discuss the topic of bonding and rapport. Bonding and rapport is the technical term for the warm up conversation you have with a customer. While often overlooked, this portion of a service call is critical to success for all parties. The ability or lack thereof to get on an adult to adult, conversational level with a client will drastically affect the outcome of the call. Bonding and rapport can also be intimidating especially if the customer is hostile or extremely direct. Hosts Brian and Nate provide insight and experience into the importance of these conversations...2021-01-0432 minWaste No Day: A Home Services Motivational PodcastWaste No Day IntroductionOn the pilot show, hosts Brian and Nate introduce the purpose and concept of the podcast. Waste No Day is designed to be a weekly motivational listen for anyone in the home services industry. The podcast will challenge you, encourage you, and provide alternate perspectives to common problems and challenges you experience daily. If you are a plumber, HVAC technician, or electrician, stay tuned for more content that is designed specifically for you.
2020-12-0813 min