Shows
Dental DecodersTop 5 Lessons from a Year of PodcastingBrief Summary of Show: In this special solo episode of Dental Decoders, Brittany and Rebecca celebrate the one-year anniversary of the podcast! Reflecting on a year of incredible conversations, they dive into their top five favorite interviews and the key takeaways from those episodes. From mastering HR changes to insights into coding and AI-driven automation, this episode is packed with memorable moments, actionable advice, and lots of laughs. The hosts also share their personal reflections on podcasting, their most significant lessons as hosts, and how the show has grown into a space for authentic connections...2025-01-0630 minDental DecodersSecrets of Successful Dental Transitions and Acquisitions with Kim McCleskeyBrief summary of show: In the ever-evolving world of dentistry, understanding the complexities of practice transitions can be crucial for securing your future. What are the best strategies for expanding or selling a dental practice? How do DSOs impact your career decisions? In this episode of Dental Decoder's podcast, Rebecca and I are joined by Kim McCleskey, a seasoned professional in the dental industry with over 35 years of experience. Kim shares her extensive journey, starting from managing dental practices to establishing her consulting company, True North, and her ongoing role at Professional Transition S...2024-12-3023 minDental DecodersA Maverick Mindset: Embracing Change in Dentistry with Laura Schwindt and Karen TindallBrief summary of show: In this episode of Dental Decoder's podcast, Rebecca is flying solo and is joined by Drs. Karen Tindall and Laura Schwindt, dentists and life coaches, who lead The Mint Door. Together, they enhance dental practices with their Mint Method Formula and Practice Wellness Programs, showcasing the transformative power of total well-being for success. They share their background stories and the journey of how they connected through a mutual mentor. The episode delves into their experiences as dentists, their transition into life coaching, and the formation of The Mint Door—a platform des...2024-12-1625 minDental DecodersHiring Associates and Building Communities in Dentistry with Dr. Paul GoodmanBrief summary of show: In this episode of Dental Decoder's podcast, Rebecca and I sit down with the renowned Dr. Paul Goodman. Dr. Goodman shares his journey from aspiring NBA player to successful dental practice owner and founder of 'Dental Nachos.' He discusses the innovative structure of his dental practices, emphasizing the importance of a dedicated hygiene center. The conversation extends into his other venture, 'Dennis Job Connect,' likened to a matchmaking service for dental professionals. Dr. Goodman also provides insights on hiring associate dentists, stressing the importance of early planning, un...2024-12-0223 minDental DecodersHow to Master the Art of Delegation in Dental Operations with Ashlee HirschfeldBrief summary of show: In this episode of Dental Decoder's podcast, Rebecca and I welcome Ashlee Hirschfeld from the Dental Success Companies. Ashlee shares insights into her journey from starting as Dr. Mark Costas' personal assistant to becoming the COO at Dental Success Network. She discusses the various services provided by Dental Success Companies, including peer-to-peer coaching, vendor discounts, continuing education, and the newly launched Talk Space initiative for mental health support. Ashlee also elaborates on her side gig helping dental offices find the right personal, executive, and administrative assistants to enhance practice ef...2024-11-2520 minDental DecodersSecrets to Dental Insurance and Top Insurance Tips with Colleen HuffBrief summary of show: In this episode of Dental Decoder's podcast, I’m joined by co-host Rebecca and Colleen Huff, and together we delve into the intricacies of dental insurance management. Colleen, known as the 'Dental Insurance Coach,' brings 30 years of experience, sharing insights from her new book 'A Mouthful of Insurance' and her journey from MetLife to becoming a full-time coach and author. She discusses the importance of cross-training and insurance proficiency among dental teams to enhance patient care and financial efficiency. The episode also covers the critical need for dental offices to edu...2024-11-1123 minDental DecodersCrafting Effective Case Presentations with Briean Clark from Pivotal SolutionsBrief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca and I sit down with Briean Clark from Pivotal Solutions. Briean shares insights from her recent conference in Hershey, PA, where she discussed her journey and contributions to the dental industry. She explains her company's mission to provide innovative solutions and training to dental practices, highlighting the importance of transforming case presentations and patient interactions. Briean emphasizes the role of effective communication, the value of collecting deposits to secure appointments, and the necessity of teamwork in achieving high case acceptance rates. S...2024-10-2131 minDental DecodersHealthy Dentists and Hygienists: Katrina Klein on Posture, Fitness, and Well-BeingBrief summary of show: In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca, our special guest Katrina Klein, a registered dental hygienist with nearly 18 years of experience and a certified ergonomics assessment specialist. Katrina shares her journey in the dental field, her passion for ergonomics and fitness, and offers valuable insights on maintaining physical health and wellness in the dental profession. You will learn the importance of ergonomic practices, investing in proper equipment, and incorporating strength training and stretching into their routines to improve their professional longevity and quality of lif...2024-10-0725 minDental DecodersSecrets to Effective Scheduling and Team Collaboration with Lois BantaBrief summary of show: In this episode of Dental Decoder's podcast, sponsored by Transformational Dental Coaching, Rebecca and I are joined by Lois Banta, a renowned consultant with over 25 years of experience in the dental industry. Lois discusses her journey in dentistry, the evolution of her consulting business, and the importance of creating effective, stress-free dental environments. She emphasizes the significance of communication skills, patient management, and the pitfalls of letting insurance dictate treatment decisions. Lois also shares about her innovative retreats like 'Collabricon' aimed at enhancing team collaboration and reducing workplace inefficiencies. Ad...2024-09-2328 minDental DecodersHow to Lead Your Team to Win Together with Lynne Hester LeggettBrief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by the legendary Lynne Leggett, the founder of Victory Dental Management. Lynne Leggett, BS FAADOM is the founder and CEO of Victory Dental Management. With over 30 years of business experience, in addition to being a seasoned basketball coach, Lynne understands that having employees ≠ a team. Her passion is helping dental practices reach their full potential, increase their productivity and profitability while enabling them to deliver the best patient care and patient experience. She is a member of...2024-09-0933 minDental DecodersAI FOMO? How AI is Revolutionizing the Dental Space with Conner LudlowBrief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by Conner Ludlow, to discuss how AI, particularly Annie, is revolutionizing the dental office front desk operations by enabling multitasking, capturing missed calls, and providing 24/7 support. The episode also covers how dental practices can leverage AI to improve efficiency, optimize operations, and enhance patient care. Additionally, exclusive offers for the listeners, such as free set-up and discounts on Annie's services, are announced. Conner shares his journey from a software developer to a dental industry innovator, emphasizing t...2024-09-0228 minDental DecodersHarnessing the Power of Virtual Assistants to Save Time and Money with Rebecca HerringBrief summary of show: In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca Herring, who has over 15 years of experience in the dental industry, to discuss the benefits of using virtual assistants (VAs) to improve dental practice efficiency and operations. She provides insights on the hiring process, training strategies, including utilizing Standard Operating Procedures (SOPs), and ensuring VAs are well-versed in dental terminology and HIPAA compliance. Rebecca also shares her personal experiences and offers an exclusive free consultation for listeners. Episode Sponsor: Transformational Dental Coaching - https://www.you...2024-08-1927 minDental DecodersHow a VA (Virtual Assistant) Can Skyrocket Your Revenue with Rebecca HerringIn this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca Herring, to talk about the benefits of using virtual assistants (VAs) in dental practices, and how it can skyrocket your revenue. The episode details how VAs can optimize operations, cut costs, and improve patient care. Rebecca offers practical advice on implementing VAs, such as determining the right time to hire one and selecting a suitable VA company. Listeners are also given a special offer for a free consultation call with Transformational Dental Coaching. Episode Sponsor: Transformational Dental Coaching - Schedule your fr...2024-08-0521 minDental DecodersMastering Dental Insurance with Bri RichardsonBrief summary of show: In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca Herring and by dynamic dental insurance specialist Bri Richardson, owner of Elevate My Practice and founder of Dental Insurance SOS. Bri shares her journey from dental assistant to insurance guru, offering insights on streamlining revenue cycles, creating effective collection protocols, and the importance of clean claims. This episode provides practical tips for efficiently managing dental insurance processes and enhancing cash flow in dental practices. Bri Richardson, CDA, is a vibrant force in the world of den...2024-07-0124 minDental DecodersThe Essentials of Effective Dental Recruiting with Wendy AldhamenBrief summary of show: In this episode of Dental Decoder's podcast, we are joined by guest co-hosts Rebecca Herring and Wendy Aldhamen, a specialist dental recruiter. Wendy shares her journey in the dental industry, starting as a dental assistant in 2010 and evolving into a hiring manager and founder of Career Elevation. Our discussion dives into common hiring mistakes, tips for improving recruitment in dental practices, and the imminent shortage of dental professionals. Wendy also sheds light on the advantages of using a dental recruiter and the importance of well-crafted job ads. This episode is packed w...2024-06-1728 minDental DecodersDecoding Marketing and Advertising Spend with Zeke DomowskiIn this episode of Dental Decoder's podcast, Rebecca and I welcome Zeke Domowski, a dental marketing expert with a decade of experience in digital marketing. Our discussion centers around maximizing marketing budgets for dental practices, the significant impact effective marketing can have, and where to best focus marketing efforts. Zeke brings his technical background and a data-driven approach to provide actionable insights on using Google ads, SEO, and other marketing strategies to increase patient acquisition and retention. He also shares tips for practices looking to transition from PPO to fee-for-service models, the importance of tracking marketing performance, a...2024-06-0337 minDental DecodersThe Benefits of Membership Plans in Dental Practices with Rebecca HerringBrief summary of show: In this episode of Dental Decoder's podcast, I’m joined by my guest co-host Rebecca Herring, and we dive into the topic of creating membership plans for dental practices. We highlight its advantages for both practices and patients, especially in increasing membership for uninsured patients. We discuss different aspects of membership plans, including price structuring, benefits offered, and strategies to enhance patient loyalty and practice revenue. We also touch on alternative membership plan ideas, the importance of competitive pricing, and considerations when implementing these plans, with the aim to give you the...2024-04-1521 minDental DecodersFrom Fear to Gear: Mastering Leadership Lessons on the Tail of the DragonBrief summary of show: In this episode of Dental Decoder's podcast, Rebecca and I are joined by Christi Bintliff founder of Leap to Solutions and an experienced dental operations director. Christi shares her journey from IT to dental operations, emphasizing the importance of leadership, strategic planning, and team engagement for achieving sustainable results. Our discussion covers the nuances of dental practice management roles, the gap in responsibilities and titles, and the impact of this on salary expectations. Christi also addresses workplace burnout, the significance of investing in personal growth, and the benefits of leaning on resources like AADOM for...2024-04-0831 minDental DecodersDecoding Dental HR and Employee Retention with Kara KelleyBrief summary of show: In this episode of Dental Decoder's podcast, I’m joined by my guest co-host Rebecca Herring and Kara Kelley, the CEO of Clinical HR, which is an advisory firm for dental and medical practices. We discuss the importance of HR in dental practices, exploring aspects like strategic HR systems, employee engagement, managing employee relation issues, and implementing competitive total reward systems. She also shares insights on the importance of structured benefits for employees, how to make remote workers feel included, and the need to ensure correct salary discussions. Throughout the...2024-03-1134 minDental DecodersEfficient Employee Onboarding Solution: My Dental SOP with Laura JohnsonGuest: Laura Johnson Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by my guest co-host Rebecca Herring and Laura Johnson, the founder and CEO of My Dental SOP. My Dental SOP is an innovative software solution tailored for dental practices, designed to optimize employee onboarding and cross-training, leading to better productivity and employee retention. The platform allows dental teams to personalize training systems according to their unique practice needs. It incorporates various data types, including written content and videos. My Dental SOP functions not only as...2024-03-0127 minDental DecodersThe Outsourcing Advantage with Amanda DeMouraThe Power of Outsourcing in Your Dental Practice with Amanda DeMoura In this episode of Dental Decoders Podcast, the hosts Rebecca and Brittany sit down with their guest, Amanda. Amanda is an expert in dental insurance and Revenue Cycle Management (RCM) services and the founder of a dental outsourcing company. They discuss the benefits of dental practices outsourcing RCM and other tasks to experts, addressing common challenges offices face with RCM, ways to show appreciation to remote team members, and tips for choosing a competent billing company. Amanda also shares her insights on insurance verifications a...2024-01-0823 minDental DecodersUnlocking Success: Hiring Outside the Box in Dentistry with Brittany RogarsIn this episode of Dental Decoders, hosts Rebecca and Brittany Rogars delve into Brittany's career journey in dentistry, spanning her years of growth - from a complete industry novice to a leading figure in the field. Brittany talks about her accidental entry into dentistry, beginning from a gas station cook position to a front desk role at a dental office. She shares her journey of realizing her passion for dentistry, climbing up the ranks to become a revenue cycle management specialist, and eventually starting her own business to assist other dental offices. Brittany emphasizes the importance of hiring new...2024-01-0823 minDental DecodersBeyond the Desk: Rebecca's Secrets to Elevating Your Patient’s ExperienceBeyond the Desk: Rebecca's Secrets to Elevating Your Patient’s Experience In this episode of the Dental Decoders Podcast, host Brittany Rogars interviews her guest-host Rebecca. The interview provides insights into Rebecca's rich history in the dental industry, starting from her dad’s solo practice up to her current endeavors with her own business as a transformational dental coach. They spoke about the personal touch and strong patient focus that characterizes the dental industry. Rebecca shared some proven tips that she leveraged in building trust and rapport in her dental practice, like using a mirror while...2024-01-0825 minDental DecodersWelcome To The Dental Decoders PodcastWelcome to the Dental Decoders Podcast, where we decode the mysteries of dental practice management and help you navigate the complex world of dental operations. Whether you're grappling with staffing issues, scheduling snafus, or the intricacies of revenue cycle management, we've got you covered. Join your host, Brittany Rogars—industry veterans with a passion for transformation and efficiency in the dental field. Brittany's Guest Co Host is Rebecca Herring. Rebecca, with 12 years of experience climbing the ranks to COO, brings her expertise in leadership and operational excellence. As the founder of Transformational Dental Coaching, she's dedicated to gu...2023-12-2802 min