Shows
A Way Forward: Conversations on Mental HealthEpisode 21: Relationships, Money, & Mental HealthIn this episode of A Way Forward, host Jessica Samuels is joined by CMHA Kelowna CEO Mike Gawliuk and Katie Bransfield, Director of Consumer Banking at Beem Credit Union, for a candid and practical conversation about how relationships, finances, and mental health intersect.Money is one of the leading stressors for individuals and couples across Canada — yet it remains one of the hardest things to talk about. Together, the panel explores how to bring openness, safety, and teamwork into conversations about money, and why doing so can strengthen both your relationship and your mental well-being.Wh...
2025-12-1014 min
A Way Forward: Conversations on Mental HealthEpisode 20: CRCL KelownaIn this episode, host Jessica Samuels sits down with Innovation & Project Development Manager at CMHA Kelowna, Jamie Lloyd-Smith to introduce CRCL (Crisis Response Community Led), an innovative new service operated by CMHA Kelowna. CRCL offers a compassionate, community-driven alternative to traditional crisis response—one that does not involve law enforcement and is built on peer support, clinical expertise, and voluntary participation.Jamie explains who CRCL is for, how it works, why peer experience is foundational, and how it fills a critical gap between crisis phone lines and emergency services. Drawing on insights from other BC communities al...
2025-11-1919 min
A Way Forward: Conversations on Mental HealthEpisode 18: Involuntary CareEpisode 18: Involuntary CarePresented by: Beam Credit Union Host: Jessica Samuels Guest: Mike Gawliuk, CEO, CMHA KelownaEpisode OverviewIn this episode, Jessica Samuels speaks with CMHA Kelowna CEO Mike Gawliuk about the complex and often divisive topic of involuntary care in British Columbia’s mental health system. Together, they unpack what involuntary care means under the BC Mental Health Act, explore how and when it’s used, and discuss why it continues to spark debate around human rights, compassion, and the need for a stronger voluntary care system.
2025-10-2431 min
A Way Forward: Conversations on Mental HealthEpisode 17: First Responders & Mental HealthBeing a first responder means running toward the situations most of us run away from. But that comes with an emotional and mental toll. In this episode, Jessica speaks with Kelowna Fire Captain David McCarthy, who shares what it’s like to experience trauma on the job and how the fire department is working to ensure firefighters get the support they need.David discusses the evolution of Critical Incident Stress Management (CISM) within the Kelowna Fire Department, the importance of peer support and early intervention, and how breaking the stigma around mental health has changed the cu...
2025-10-0932 min
Your HealthBHN-CMHA July 2025 Lill Petrella discuss various mental health programs offered by CMHAIn this conversation, Dave Scott and Lill Petrella discuss various mental health programs offered by CMHA, including the Brant Safe Beds program and housing solutions for individuals with mental illness. They emphasize the importance of mental health promotion, education, and the ongoing stigma surrounding mental illness. The conversation also touches on the impact of seasonal changes on mental health and the need for community support.
2025-06-2608 min
A Way Forward: Conversations on Mental HealthEpisode 15: Workplace Mental Health pt. 2In this follow-up to Episode 11, host Jessica Samuels continues her conversation with CMHA Kelowna's Director of People, Culture & Engagement, Candace Giesbrecht.The focus of this episode is burnout and its relationship to the workplace. Candace and Jessica dive deeper into what burnout looks like, how it manifests in professional environments, and how organizations and individuals can begin to address it.Topics Covered:- The definition and symptoms of burnout- How burnout differs from general workplace stress- The systemic and organizational contributors to burnout- What workplaces can do to...
2025-06-1123 min
A Way Forward: Conversations on Mental HealthEpisode 13: Managing Your Mental HealthIn this episode, hosts Jessica Samuels and Mike Gawliuk unpack what it really means to “manage your mental health” — and how that differs from managing mental illness. Together, they explore everyday actions, habits, and mindset shifts that can help anyone take better care of their mental well-being, with a strong focus on understanding why these strategies work. Key Topics Discussed:Mental Health vs. Mental Illness Learn the critical distinction between having mental health (which we all do) and having a mental illness (a diagnosable condition). You can flourish or struggle with mental health — whether or not yo...
2025-05-0822 min
A Way Forward: Conversations on Mental HealthEpisode 12: Mental Health & CaregivingIn Episode 12: Mental Health & Caregivers of A Way Forward Podcast | Presented by Beem Credit Union, hosts Jessica Samuels and Mike Gawliuk, CEO of CMHA Kelowna, explore the realities of mental health and caregiving. As millions of Canadians provide unpaid care to loved ones, the toll on caregivers—especially family caregivers—is growing. Jessica and Mike unpack new data, share personal stories, and offer guidance for those dealing with this often-invisible situation. Key Topics Discussed:Who is a caregiver? Defining the broad range of caregiving roles: professional, family, and volunteer caregivers.Th...
2025-04-2325 min
A Way Forward: Conversations on Mental HealthEpisode 11: Workplace Mental HealthIn Episode 11: Workplace Mental Health of A Way Forward Podcast | Presented by Beem Credit Union, host Jessica Samuels is joined by Candace Giesbrecht, Director of People, Culture & Engagement at CMHA Kelowna, to explore what it means to have a mentally healthy workplace—and why it's a shared responsibility across the entire organization. They discuss how measuring psychological safety, addressing burnout, and making evidence-informed decisions can drive long-term culture change in the workplace.Key Topics Discussed:1. What Is a Mentally Healthy Workplace?Why it’s more than just a CEO or HR decl...
2025-04-1435 min
A Way Forward: Conversations on Mental HealthCentral Okanagan Rent Bank | Forward Focus #1 | A Way Forward PodcastWelcome to the first episode of Forward Focus, our quick-hit, bit-sized episodes that gives you insight and information about the things you want to know.Today's episode focuses on the Central Okanagan Rent Bank. CMHA Kelowna believes that everyone has the right to safe and affordable housing. The rising cost of living means that there are many people who are only a paycheque or two away from not being able to pay their rent. When we can remove the stress of choosing between paying rent and paying for life’s necessities like food – an incredible burden is lift...
2025-04-0204 min
A Way Forward: Conversations on Mental HealthEpisode 10: Housing First & Complex CareIn Episode 10: Why Supportive Housing Matters of A Way Forward Podcast | Presented by Beem Credit Union, hosts Jessica Samuels and CMHA Kelowna CEO Mike Gawiuk to discuss the critical role of supportive housing in addressing homelessness and mental health. They delve into key topics such as Housing First, complex care, and the broader systemic issues impacting affordable housing in Canada.Key Topics Discussed:1. Understanding Supportive HousingThe difference between Housing First and complex care.Why supportive housing is a crucial component in addressing homelessness.The role of wraparound services in housing...
2025-03-2633 min
A Way Forward: Conversations on Mental HealthEpisode 9: Exploring CounsellingWelcome to Episode 9: Exploring Counselling of A Way Forward Podcast | Presented by Beem Credit Union. In this episode of A Way Forward, Jessica Samuels and CMHA Kelowna CEO Mike Gawliuk dive into the topic of counselling. They discuss when it might be time to seek counselling, what to look for in a counselor, and share helpful resources for those considering counselling. With personal insights and professional expertise, they explore the value of therapy as a tool for well-being.Key Discussion Points:Personal Journeys with CounsellingBoth Jessica and Mike share their personal experiences with seeking therapy.The...
2025-03-1244 min
A Way Forward: Conversations on Mental HealthEpisode 8: Mental Health in Heavy TimesWelcome to Season 2 of A Way Forward, presented by Beem Credit Union. In this episode, hosts Jessica Samuels and CMHA Kelowna CEO Mike Gawliuk discuss strategies for managing mental health during turbulent times. With a 24-hour news cycle, social media, and ongoing global events, many people feel overwhelmed, anxious, and uncertain. Jessica and Mike explore how our bodies react to stress and share practical tips for maintaining mental well-being in the face of ongoing uncertainty.Key Discussion Points:1. How Are We Coping in a Heavy World?Mike and Jessica discuss their own experiences...
2025-02-2623 min
A Way Forward: Conversations on Mental HealthEpisode 7: LonelinessIn Episode 7 of A Way Forward: Conversations on Mental Health, presented by Beem Credit Union, host Jessica Samuels sits down with CMHA Kelowna CEO, Mike Gawliuk to dive into the topic of loneliness—what it truly means, how it impacts us, and strategies to address it. They explore how loneliness isn’t just about being alone but can also occur within social groups where people feel disconnected. They also discuss its severe physical and mental health consequences, such as heightened risk of heart problems, depression, and even a shortened lifespan.The episode touches on loneliness in vari...
2024-12-1824 min
A Way Forward: Conversations on Mental HealthEpisode 6: The State of Mental Health in CanadaIn Episode 6 of A Way Forward: Conversations on Mental Health, presented by Beem Credit Union, host Jessica Samuels sits down with Mike Gawliuk, CEO of CMHA Kelowna, to discuss findings from the State of Mental Health in Canada report. They delve into the report’s key insights, the challenges facing mental health care in British Columbia, and the steps needed to address these issues. From the toxic drug crisis to housing affordability, this episode highlights the pressing need for systemic change while exploring innovative approaches that offer hope for the future.Key Topics Discussed:Mental Hea...
2024-12-0435 min
A Way Forward: Conversations on Mental HealthEpisode 5: Mental Health & The HolidaysIn Episode 5 of A Way Forward: Conversations on Mental Health, presented by Beem Credit Union, host Jessica Samuels is joined by Mike Gawliuk, CEO of CMHA Kelowna for a conversation on Mental Health & The Holidays. The holiday season brings unique joys and challenges. In this episode, we dive into practical strategies for managing mental health and well-being during a time of heightened expectations, consumerism, and emotional triggers. Key Topics Covered:1. High Expectations During the HolidaysThe "perfect holiday" narrative: Balancing societal pressure and personal priorities.Strategies for managing expectations:Focus on what the holidays m...
2024-11-2036 min
A Way Forward: Conversations on Mental HealthEpisode 4: Men's Mental HealthIn Episode 4 of A Way Forward: Conversations on Mental Health, presented by Beem Credit Union, host Jessica Samuels is joined by Mike Gawliuk, CEO of CMHA Kelowna, for a discussion on men's mental health and suicide rates. Acknowledging the cultural and societal expectations surrounding masculinity, they explore how these norms contribute to the struggles men face when seeking help. This episode sheds light on alarming statistics, personal experiences, and the urgent need for more open conversations.Key Topics DiscussedThe Silent Crisis: An overview of the suicide rates in Canada, where approximately 75% of the 4,000 annual suicides...
2024-11-0637 min
A Way Forward: Conversations on Mental HealthEpisode 3: Cost of LivingIn Episode 3 of A Way Forward: Conversations on Mental Health, presented by Beem Credit Union, host Jessica Samuels is joined by Mike Gawliuk, CEO of CMHA Kelowna, for a discussion on the cost of living and how it can affect one's mental health. This episode, Jessica and Mike explore how increased living expenses contribute to anxiety, depression, and other mental health challenges, especially for vulnerable populations.Key Topics Discussed:The Connection Between Cost of Living and Mental Health:Highlighting the link between low incomes and mental illness, exacerbated by rising costs and interest rates.The psychological...
2024-10-2426 min
A Way Forward: Conversations on Mental HealthEpisode 2: Housing & HomelessnessIn Episode 2 of A Way Forward: Conversations on Mental Health, presented by Beem Credit Union, host Jessica Samuels is joined by Mike Gawliuk, CEO of CMHA Kelowna, for a discussion on housing and homelessness. This episode sheds light on the complex web of issues surrounding homelessness and highlights the importance of proactive community support and resources. The discussion examines the many pathways to homelessness, and how experiencing homelessness can significantly impact a person's mental wellness. Resources and programs that can prevent individuals from becoming homeless, and that can support people to get back into housing are highlighted in...
2024-10-0932 min
A Way Forward: Conversations on Mental HealthEpisode 1: Youth Mental HealthIn the first episode of A Way Forward Podcast: Conversations on Mental Health, presented by Beem Credit Union, Jessica Samuels covers the topic of Youth Mental Health with CMHA Kelowna CEO Mike Gawliuk and the need for more mental health resources and support for young people. The conversation focuses on the importance of early intervention and how providing mental health services sooner can have a lasting impact on youth as they transition into adulthood.Mike shares his expertise on the current state of youth mental health in Kelowna, emphasizing that many mental health struggles can be mitigated...
2024-09-2541 min
A Way Forward: Conversations on Mental HealthA Way Forward - Podcast TrailerIntroducing A Way Forward: Conversations on Mental Health, hosted by Jessica Samuels in partnership with CMHA Kelowna, and presented by Beem Credit Union. In this short introduction episode, Jessica Samuels outlines that this podcast will focus on the issues that are wearing on our mental health and are impacting the wider community. She shares what to expect from each episode and promises to leave you feeling like you have...a way forward.
2024-09-1801 min
Care2ListenAdvocating for Change: Jenna Schonke’s Insights on Self-Care, Advocacy and Mental HealthIn this episode of the Care to Listen podcast, host Sean Burke sits down with Jenna Schonke, a registered psychiatric nurse and board member of CMHA BC. Jenna shares her personal journey through mental health struggles, her professional insights, and her aspirations for the future of mental health care. This episode covers topics such as the impact of personal experiences on professional practice, the importance of self-care, and the need for systemic changes in mental health access and support.
Content Warning:
This audio episode contains some sensitive content, such as discussions of addiction, the o...
2024-06-2443 min
Kvetch & ReleaseCMHA Windsor-Essex receives platinum award for provincial Bereavement Resources CampaignWindsor-Essex joins Jon Liedtke on AM800 CKLW to discuss CMHA Windsor-Essex receiving a platinum award for their provincial Bereavement Resources Campaign. This interview aired on AM800 CKLW.
2024-06-1806 min
The Stash CastRevolutionizing Affordable Housing: Insights from Bob Bitzenhofer of CMHAIn this episode of The Stash Cast, Stash Geleszinski hostsBob Bitzenhofer, Vice President for Planning and Development at the Columbus Metropolitan Housing Authority (CMHA). Bob shares his journey from urbanplanning studies in Cincinnati to his current role in Columbus. He discusses the evolution of CMHA's approach to housing, emphasizing their focus onmixed-income and geographically diverse properties. Bob highlights CMHA's efforts to provide quality housing and supportive services to residents, their strategic use of financing tools like bonds, and their ongoing projects andinitiatives, including new developments and renovations. This...
2024-06-1248 minCare2ListenEmpowering Healthcare Workers: Mark Antczak on Anxiety & Self CareIn this episode of the "Care to Listen" podcast, host Sean Burke sits down with Mark Antczak, a registered clinical counselor and clinical educator at Anxiety Canada. Mark opens up about his own battles with anxiety and how these experiences shaped his career in mental health. He provides an in-depth look at cognitive-behavioral therapy (CBT) and its effectiveness in treating anxiety. Mark also discusses the importance of self-care for healthcare workers, offering practical advice for managing personal well-being in high-stress environments. Additionally, the episode explores the broader societal implications of anxiety, the benefits of community support, and various self-care...
2024-05-2738 minCare2ListenCreative Care: Transforming Aging and Caregiving with Debbie HerthaDescription:
Providing support and innovative solutions for caregivers who are assisting the aging population. Debbie Hertha shares her expertise in gerontology, offering insights into the challenges faced by caregivers and suggesting creative ways to enhance the well-being of seniors. The episode emphasizes understanding the needs and capabilities of the elderly, the emotional toll on caregivers, and the importance of community and professional resources to aid in effective caregiving.
Summary:
In this episode of the "Care to Listen" podcast, host Sean Burke talks with Debbie Hertha, who has a deep background in caring for o...
2024-05-1338 minCare2ListenLived Experience into Action: Tala Endacott's Advocacy in Mental Health and Social WorkIn this episode of "Care to Listen," Tala Endacott, a master’s candidate and registered social worker, shares how her personal battles with mental health have shaped her professional approach to compassionate, patient-centered care—Discover Tala's advocacy for systemic change in healthcare and her insights on maintaining caregiver well-being.
Content Warning:
This audio episode contains some sensitive content, such as discussions of addiction, the ongoing opioid crisis, suicide, grieving, and loss. As such, we recommend that you listen to it with caution.
Takeaways:
Transforming Personal Pain into Professional Guida...
2024-04-2931 minCare2ListenEp 14: Navigating Pregnancy Loss with Compassion and Support: A Conversation with Angel LeungIn this episode of the Care to Listen podcast, Angel Leung, a registered nurse and founder of Baby Bean Consulting, shares her moving journey through personal loss to professional advocacy, highlighting the gaps in healthcare support for women facing pregnancy loss. Her story emphasizes the vital need for compassionate, individualized care and the critical role of healthcare workers' well-being in delivering effective support.
Content Warning:
This audio episode contains some sensitive content, such as discussions of addiction, the ongoing opioid crisis, suicide, grieving, and loss. As such, we recommend that you listen to it w...
2024-03-2544 minCare2ListenS2 Ep1: The Impact of Moral Distress on Healthcare Workers: A Conversation with Dr. Julia SmithIn this episode of the Care to Listen podcast, host Sean Burke speaks with Dr. Julia Smith about the impact of moral distress on healthcare workers and the structural changes required for support. Dr. Smith, a healthcare expert and researcher, shares valuable insights from her years of study on the role of women in healthcare, gender and health inequities, and the double or triple burden of care work faced by women. They touch upon the potential benefits of valuing care work and its essential contribution to society at the same level as other sectors. The episode emphasizes the need...
2024-02-2645 minCare2ListenEp 12: A Conversation with the BC Minister of Mental Health and Addictions: Honourable Jennifer WhitesideIn this edition of the Care2Listen podcast, British Columbia's Minister of Mental Health and Addictions, Jennifer Whiteside, provides further details about the Ministry's efforts to assist caregivers around the province. This includes discussions on collaboration across ministries, the Overdose Public Health Emergency, and programs to address mental health issues in British Columbia.
Content Warning:
This audio episode contains some sensitive content, such as discussions of addiction, the ongoing opioid crisis, suicide, grieving, and loss. As such, we recommend that you listen to it with caution.
In this episode of...
2023-12-1835 minCare2ListenEp 11: Addressing Addiction with Kindness and Community CareJonathan Orr, a Provincial Crisis Intervention Specialist, opens up about his personal experiences with addiction, and shares how he has used his own experiences to support others and influence positive change.
Time Stamps:
0:00 – Welcome and guest intro and background
0:18 – Land Acknowledgement
0:26 – Trigger warnings notification around: addiction, overdose, suicide, and trauma.
0:35 – Hello and guest self introduction
1:15 - Understanding through lived experience
2:20 - Residential treatment at Pacifica
2:50 - Embracing humanity and connection
3:40 - Living at the Belkin House, resistance and fears
4:40...
2023-11-2745 minCare2ListenEp 10: Indigenous Cultural Safety in HealthcareAlyssa Pelletier, an Indigenous Mental Health and Substance Use Lead, shares her story as a Métis woman discussing Indigenous cultural safety in the healthcare system.
Time Stamps:
0:00 – Welcome and guest intro and background
0:15 – Land Acknowledgement
0:23 – Trigger warnings notification around:
Grief and loss, Indigenous cultural genocide and trauma, Indian hospitals and residential schools.
0:35 – Hello and guest self introduction
2:11 – Approach to work in mental health and substance use with compassionate lens
3:06 –Trigger warning: Loss of parents
3:58 – The support of community to lean on- Trig...
2023-10-2328 minCare2ListenEp 9: Prioritizing Caregiver Well-being: Setting Boundaries for a Balanced LifeShannon shares her firsthand accounts of the importance of setting healthy boundaries in caregiving and the consequences that can arise when these boundaries are not established. Whether you're a caregiver or simply interested in understanding the challenges and rewards of caregiving, this episode provides a compassionate and informative perspective on a vital aspect of healthcare.
Time Stamps:
0:00 – Welcome and guest intro and background
0:24 – Land Acknowledgement
0:32 – Trigger warnings notification around substance use, grief and loss of parent
0:40 – Hello and guest welcome
2:11 – New book – ‘Patient Doesn’t Come First You Do’
2023-09-2536 minCare2ListenEp 8: Staying SoftStacy Ashton, Executive Director of the Crisis Centre of B.C., discusses the lessons she has learned throughout her career and the importance of staying soft in the face of difficult circumstances.
Time Stamps:
0:00 – Welcome and intro
0:18 – Land Acknowledgement
0:26 – Trigger warnings notification around suicide and loss
0:35 – Guest introduction and background
0:47 – About the Crisis Centre of BC
2:00 - Changes in the past couple of years
2:55 - Operational efficiencies and systematic change
3:33 - Competing priorities
4:11 - Treatment and expectations of volunteers vs employees...
2023-08-2822 minCare2ListenEp 7: Empowering the Future: Insights from a Squamish Nation ElderSquamish Nation Elder, Florence Williams, shares her experience in the healthcare sector through storytelling to support the next generation of healthcare workers.
Time Stamps:
0:00 – Welcome and intro
0:18 – Land Acknowledgement
0:26 – Trigger warnings notification around loss of patient and miscarriage
0:35 – Guest introduction and background
3:32 – Coming home
4:52 – Who are we?
7:40 – Feeling at home
9:57 – Acknowledge who we are and where we are from
11:11– Self care doesn’t have to be complicated
14:12 – Pressures of the system
18:00 – Our gifts
19:50 – Trigger Warning...
2023-07-2648 min
Associations Thrive47. Bob Thomas, President & CEO of the Concrete Masonry & Hardscapes Association (CMHA), on Merging Two Associations and the New Concrete Masonry Checkoff ProgramHow do two organizations with common members serve the industry better? When does it make sense to merge organizations? How do you ease the transition to a new, unified organization? In this episode of Associations Thrive, host Joanna Pineda interviews Bob Thomas, President & CEO at Concrete Masonry and Hardscapes Association (CMHA). Bob introduces CMHA, talks about his journey to becoming CEO, and then shares what CMHA is doing to thrive. Bob discusses:How Bob was introduced to the association through a research grant that he received while in graduate school.The merger between NCMA and ICPI: w...
2023-07-1337 minCare2ListenEp 6: Breaking the Silence: Seeking Support for Mental HealthMikhail Nisenboym shares his story as an immigrant moving to Canada, talks about his mental health struggles while supporting a family, and the nuanced experience of being a man in a traditionally female dominated healthcare industry.
Time Stamps:
0:00 – Welcome and intro
0:19 – Land Acknowledgement
0:27 – Trigger warnings notification around suicide, loss of patient and addiction
1:14 – Guest introduction and background
3:30 – Struggling to adjust as refugee
4:11 – Trigger warning: antisemitism and discrimination
5:12 – Being a male in a female dominated industry
7:10 – Getting started in healthcare
8:42 –...
2023-06-2653 minCare2ListenEp 5: Mental Health and StigmaTonya Neufeld discusses the mental health challenges faced by healthcare workers and the necessary steps to create supportive and healthy work environments.
Time Stamps:
0:03 – Welcome
0:15 – Goals of podcast series
0:23 – Ad for Care 2 Speak
0:50 – Trigger warnings notification around suicide and postpartum depression
1:00 – Land Acknowledgement
1:09 – Guest introduction
4:10 – Themes that come up from staff include: violence on the job, addictions and mental health
5:23 – Psychological safety in the workplace
5:59 – Trigger Warning: Paranoia and Depression - Personal experience mental health crisis
7:42 – Treatment and medica...
2023-05-2334 minCare2ListenEp 4: Prioritizing Self-Care and WellbeingBernard Piprah discusses the importance of wellbeing in healthcare and how the culture of being overworked and busy has been normalized in the industry, leading to stigma around prioritizing self-care.
Time Stamps:
0:03 – Welcome
0:15 – Goals of podcast series
0:23 – Ad for Care to Speak
0:52 – Trigger warnings notification
1:00 – Land Acknowledgement
1:10 – Guest introduction
3:42 – What are the challenges healthcare workers are facing?
4:19 – Supporting patients with dementia and challenges both physical and mental
5:29 – Culture of well-being in healthcare settings
5:56 – What does counselling look like for healthcare workers that co...
2023-04-2429 minCare2ListenEp 3: Allow yourself to be the patient sometimesKara Acheson is a healthcare practitioner with over 15 years of experience. She discusses the impacts of burnout in healthcare and the importance of ensuring that frontline workers have safe places to build mental wellness practices.
TW: Loss of patient, postpartum depression
Resources:
Care to Speak | Care For Caregivers
Care for Caregivers: Recognizing Burnout
Care for Caregivers: Stress Strategies
Phone Resources
SafeCare BC: Your Mental Health Matters
Time Stamps:
0:03 – Welcome
0:15 – Care to Listen intro
0:23 – Ad for Ca...
2023-03-2730 minCare2ListenEp 2: Civility in the WorkplaceDr. Heather Cooke has more than 20 years’ experience working in dementia care, in both a front-line and research capacity. Heather’s work is supported by the Alzheimer Society of Canada, the Michael Smith Foundation for Health Research, and WorkSafeBC. During this episode Sean and Heather discuss the significance about the nature and impact of workplace incivility on staff well-being and care delivery.
Resources:
Civility Matters Toolkit - SafeCare BC
Time Stamps:
0:02 - Welcome
0:22 - Land acknowledgement
0:39 - Guest introduction
3:24 – What is...
2023-02-2723 min