Shows
Lux and FriendsEp#59: Artificial Intelligence will change the world. With Calum ChaceI am Carlo Pignataro and this is a new episode of Lux & Friends. Today we delve into the fascinating and rapidly evolving world of Artificial Intelligence with a true thought leader in the field, Calum Chace.Calum is a renowned author, speaker, and commentator who has dedicated his ninth career to exploring the profound implications of AI on our lives, society, and future. He's penned several insightful books, including "Surviving AI," "The Economic Singularity," and the science fiction novels "Pandora's Brain" and "Pandora's Oracle." He's also a regular contributor to Forbes and co-founded the Economic Singularity Club...
2024-12-1045 min
Lux and FriendsEp. #58: Blockchain & Crypto with Lory KehoeOur guest today is Lory Kehoe, a trailblazer in the world of blockchain, crypto, and web3. Lory is the founder and chair of Blockchain Ireland, an organization dedicated to fostering blockchain technologies and innovation in Ireland. With over a decade of hands-on experience, Lory has played a key role in building a thriving ecosystem, showcasing Irish companies, attracting investment, and helping shape the future of blockchain in the country.In addition, Lory serves as the Chief Commercial Officer and Head of International at M2, where he leads efforts to develop groundbreaking financial solutions, including the...
2024-10-0641 min
Lux and Friends#57: Trends Forecasting with Paola De LucaWelcome to a special live episode of Lux & Friends recorded at the latest edition of Vicenza Oro, one of the world’s most prestigious jewelry fairs. Today, I have the distinct pleasure of speaking with Paola De Luca, a visionary and multifaceted figure in the world of luxury and jewelry design. Paola’s career is nothing short of extraordinary, spanning over three decades and marked by her ability to predict and shape trends that have influenced the global jewelry industry.Growing up in the culturally rich city of Rome and later moving to New York, Paola worked alon...
2024-09-2043 min
Lux and Friends#56: The Ultimate Luxury - Heart Health. With Dr. Shady HabboushThis episode 56 Lux & Friends. Speaking of Lux, today's episode delves into the ultimate luxury—one that transcends wealth, age, culture, personality, and dreams: the luxury of lasting health, specifically coronary health. We are honored to have Dr. Shady Habboush with us today. Dr. Habboush is a German-certified interventional cardiology consultant and heart rhythm specialist. Born and raised in Dubai, he returned to the UAE after 15 years of dedicated service in German hospitals. Dr. Habboush is committed to advancing cardiovascular health in his home country and holds one of the first c...
2024-07-0441 min
Lux and Friends#55: Building Dubai's Luxury Legacy. With Shireen El KhatibToday, we have an extraordinary guest whose journey through the luxury and retail industry is nothing short of inspirational. Shireen El Khatib, a name synonymous with pioneering luxury retail in the Middle East, joins us. From managing the first Bulgari store in Dubai in 1993 to leading the charge at Al Tayer Insignia and Majid Al Futtaim Shopping Malls, Shireen has been a key architect in transforming Dubai into a global luxury destination.With over 30 years of experience, she has not only modernized retail in the region but also shattered glass ceilings in a male-dominated industry. Her story...
2024-06-0944 min
Lux and Friends#54: The optical company that changes the world. With Andrea FornariIn the new episode of Lux & Friends (#54), I had the pleasure of interviewing Andrea Fornari, General Manager GCC and Export of Essilor Luxottica, the undisputed leader of the global optical sector. I have always been fascinated by this industry, which encompasses lifestyle, health, and technology. For someone like me, equally passionate about luxury and innovation, this was a great opportunity to learn more about the company that, due to its size, dominant market position in both frames and lenses, and innovative prowess in changing the sector, impacts the lives of billions of people worldwide.
2024-05-0538 min
Lux and Friends#53: From Cartier to Private Equity. With Eliott CollinI am Carlo Pignataro, and this is a new episode of Lux and Friends. Luxury, as an industry, has many faces. When thinking of luxury, some people portray in their mind fashion, others jewelry. For some, it's all about exclusive experiences; others are into art, or the finest wines and spirits. Many products, services, and categories belong to luxury, and yet only a few professionals have managed to navigate this vast and fascinating territory in its various dimensions. My guest today did just that. Previously at the helm of the high-end jewelry division of legendary brands like Cartier and...
2024-04-0235 min
Lux and Friends#52: Is the American Dream still Alive? The story of the jewelry brand Faraone Mennella. With Amedeo ScognamiglioI couldn't be happier to kick off a new season, this time live from Dubai, of Lux & Friends podcast, with an exceptional guest whose story is nothing short of a fairytale in the Luxury Industry. Like all fairytales, Amedeo Scognamiglio's life and journey are filled with surprises, miracles, unexpected twists, extreme joy, and profound sadness. Amedeo and his childhood friend, partner, and later business partner Roberto Faraone Mennella left Italy in the late 90's to pursue their dream of living together in NY and creating something remarkable. Amedeo began expanding his family's 150-year-old Cameos business in the US, while...
2024-02-281h 10Lux and Friends#51: Permanent Reinvention. With Aidan McCullenThe focus of this episode of Lux and Friends is Permanent Reinvention, the one thing we (individuals and organizations)all need. That we all somehow do, and that we all fear.In nature, change is inevitable. Organisms either change or die.And yet, the human brain is resistant to change despite all evidence would suggest it is vital to one’s survival.My guest of today is Aidan McCullen, author of the best-selling book Undistruptable, A Mindset of Permanent Reinvention for Individuals, Organisations and Life.Aidan’s career is a manifesto for chan...
2022-07-2053 minLux and Friends#50: Art & Business, Music & Luxury. With Vincent CorverThe title of this episode is Art and Business, Music and Luxury and to discuss such a variety of topics, I’ve had the pleasure of interviewing a true artist and a businessman, Vincent Corver.Vincent is an acclaimed concert pianist and music composer, as well as an ambassador for Steinway & Sons, the most prestigious manufacturer of the finest musical instrument, the piano.With Vincent, I have discussed the intersection between art and luxury, what creativity can do in business, and the present state of art of both the music and the luxury industries....
2022-07-1141 minLux and Friends#49: Emotional Intelligence. With Michele NevarezThis episode of the podcast is about Emotional Intelligence, a term popularized in the 90’s by the psychologist Daniel Goleman and, ever since, the corporate world has embraced it. Or so they say.In fact, that type of intelligence that makes individuals and groups of people aware of their emotions, and the emotions of others, is as rare as desirable.In a time when efficiency, productivity and market domination have become the standard definition of success, we need to go beyond Emotional Intelligence, as per the current state of adoption.My guest today is...
2022-06-3034 minLux and Friends#48: Bring humanity back to business. With Janelle Estes, Author of User TestedToday’s podcast is all about bringing humanity back to business!It is about putting customers back into the center of your business model Data alone can’t help you understand and empathize with your customers.” says my guest Janelle Estes, co-author of the newly released book User Tested.“No amount of data will take you inside your customers’’ heads, help you see the world through their eyes, or let you experience what it’s really like to be your customer. Only human insight from real people can do that.”Listening to this episode...
2022-06-0934 minLux and Friends#47 Personal Finance. With Andrew Hallam, Author of "Millionaire Expat"In today’s episode, we had the pleasure of speaking with Andrew Hallam, a financial expert and author of many books of which “The Millionnaire expat”is at the center of our conversation.Yet, you don’t have to be an expat, nor a millionaire to benefit from listening to this podcast, from which you’ll learn, as a starter, that some of the most reputable insurance companies in the world sell retirement plans that will leave you broke. Andrew will tell you who they are, and what you can do to avoid those traps.You’ll als...
2022-05-2743 minLux and Friends#46: NFTs for Dummies. With Seoyoung KimOur journey in the world of NFTs continues and in today’s podcast, I have the pleasure of interviewing Seoyoung Kim the Author of NFT for Dummies.Seoyoung Kim is an Associate Professor of Finance and Business Analytics at Santa Clara University’s Leavey School of Business, where she teaches Financial Management, Financial Engineering, and FinTech.As the financial markets are plummeting all over the world, and the crypto and blockchain sectors make no exception, professor Kim's expertise in innovative financial instruments will help you gain some clarity.Listening to this episode of Lux...
2022-05-1227 minLux and Friends#45: Neuroscience @ Work. With Dr. Helena BoschiThe title of this podcast is Neuroscience at Work, and I had the immense pleasure of interviewing, for the second time, Dr. Helena Boschi, an organisational psychologist, a neuroscience expert and the author of the unmissable book Why we do what we do.This conversation with Dr. Boschi is a fascinating journey into our brain. Listening to it, you will understand what attracts people to luxury and what drives buying decisions at large.You will learn how your brain copes with the information overflow we all experience today, and how sleep contributes to y...
2022-04-2836 minLux and Friends#44 Innovation and Corporate Explorers. With Andrew BinnsToday’s podcast is about innovation, the innovation that can and should come from within a corporation.Yes, Contrary to popular beliefs, large corporations are better off than startups at winning the innovation game, or so says my guest, Andrew Binns.Andrew is the co-author of the best-selling book, The corporate explorer, and a strategic advisor to Fortune 500 companies.Listening to this interview, you will learn there is a breed of managers, that are the corporate explorers, who have the vision and the courage to challenge the status quo, and bring the disruptive ch...
2022-04-1533 minLux and Friends#43: NFTs EXPLAINED. WITH QUHARRISON TERRYThe topic of today’s podcast is NFTs, non fungible tokens.Whether you think they are just a jpeg file people exchange for millions of dollars, or the next generation of contracts, whether you think they are the ultimate cultural phenomenon, a great investment or just a scam, you can’t ignore NFTs anymore, for they are changing the very idea of digital property.To set the record straight and help you, dear listener, understand NFTs well, I’ve interviewed QuHarrison Terry, a formed digital art dealer, an entrepreneur, television host and advisor to billionaire and cr...
2022-04-0723 minLux and Friends#42: Rethinking Luxury Fashion. With Thomaï SerdariThe title of today’s podcast is Rethinking Luxury Fashion.I had the pleasure of sitting with Thomaï Serdari, the director of the Fashion & Luxury Mba at the Leonard Stern School Of Business, at the New York university and the conversation that follows will open your eyes.You’ll learn that luxury is a universal certainty, that fashion is a cultural phenomenon before it is an industrial, or simply an aesthetical one.You will see through the strategies the most successful luxury brands in the world deploy to win their loyal fans...
2022-03-2433 minLux and Friends#41 HOW TO IMPROVE YOUR COMMUNICATION SIMPLY USING YOUR OWN VOICEOur guest, Kelly Khan, is a professional soprano singer. She takes us through her daily singing exercises. Breathing & diction are core and benefit non singers.Why is improving one's voice valuable to all of us?Why are singing techniques useful for non singers?How to exercise and train our voice every day?Why can't we hear our own real voice?Why can't we trust our own ears?What do we need to know about our vocal chords?In this episode of Lux & Friends, Kelly explains to us how...
2022-03-1724 minLux and Friends#40: WHAT IS IT GOING TO TAKE TO WIN THE BATTLE OF CONTENT?WHAT IS IT GOING TO TAKE TO WIN THE BATTLE OF CONTENT?You want to know the answers to key questions:Who will win the fierce battle of content? Which brands will be the kinds of content? What is too much content kills content? What can be defined as innovative content?Our guest, Julien Lévy, was head of global brand & digital communication at Firmenich. Now a brand strategic advisor, he gives us his tips to win the content battle.
2022-03-1019 minLux and Friends#39: Stop worrying about money. Financial Literacy with Michael GilmoreStop worrying about money. Financial Literacy with Michael GilmoreIn this episode of Lux and Friends, Michael Gilmore tells us why he has embarked on such an ambitious mission, teaching the world the power of money. He wants to improve life for humanity at large by removing poverty and giving financial freedom to people. To achieve his goal, he writes books and gives lectures. His financial literacy teaching method is simple, his 'freedom formula' or '7 dollar millionaire' principle is easily accessible for a teenager. He relentlessly focuses on the...
2022-03-0131 min
Lux and FriendsEP. #38: CLIENT RELATIONSHIP with author and psychotherapist Paul CowanThe subject of today’s podcast is the importance of building strong and meaningful relationships at work and in life.Easier said than done, you may say, for human beings are complex machines and all wired differently.There is always a Problem A and a Problem B in every relationship, says my guest of today Paul Cowan, the author of the book “ “Connecting with Clients: For stronger, more rewarding and longer-lasting client relationships”Problem A is the task at hand, the very issue or subject which needs to be addressed with a particular client w...
2021-05-0557 min
Lux and FriendsEP. #37 GO LIVE AND SELL! With Jeffrey GitomerThe title of today’s podcast is GO LIVE AND SELL.The sales education arena is a crowded one, and inevitably so because…..think about it although many companies and individuals don’t really like to use the word sales to describe what they do, most of the time nothing really happens in business until a sale is made.And so, the world is getting increasingly populated by people who write, talk, teach and preach about sales.Some of them are extremely good, others are neglectable, and on...
2021-04-2935 min
Lux and FriendsEP. #36: DIGITAL TRANSFORMATION with author Markus Schmidt.The subject of today’s podcast is Digital Transformation, one of the hottest, if not the hottest topics in today’s corporate world and to address it,and understand the various conceptual and practical implications of Digital Transformation, I’ve chosen to speak with the co-author of a very detailed and well structured book titled “ The Digital Transformer’s Dilemma. How to energize your core business, while building disruptive products and services.”With my guest Markus Schmidt, I will try to understand how companies can plan and execute strategies to reinforce their core business in the digital age, what Mar...
2021-04-1748 min
Lux and FriendsEP. #35 Business Transformation, with futurist and best-selling author Peter FiskThe topic of today’s podcast is Business Transformation, a trip into the future with one of the world’s leading futurists, Peter Fisk.Corporate leaders, says Peter, spend way too much time thinking about the past, looking at past performance, trying to replicate what made their company successful forgetting that the future is complex, unpredictable, fast coming, and there to be created.What if they’d choose to spend their time imagining, inventing their future instead?In this interview, Peter and I will discuss the content of his latest book titled Business Recode...
2021-04-1154 min
Lux and FriendsEP. #34 How to sell a business and get the most out of it. With John WarrillowThe topic of today’s podcast is HOW TO SELL A BUSINESS, AND GET THE MOST OUT OF IT so, if you’re a business owner, an entrepreneur, or if you’re planning to start a business sooner than later, you don’t want to miss the precious advise my guest John Warrillow, the author of the newly released book which we will discuss today, titled The Art of Selling Your Business will share in this comprehensive interview.But if you’re an employee, and entrepreneurship is not in your agenda, you may find value in t...
2021-04-0755 min
Lux and FriendsEP. #33 Virtual Sales Meetings with Mante Kvedare, Author "The Virtual Sales Handbook"The topic of today’s podcast is Virtual Sales Meetings, as if our lives were not filled enough with virtual events…..and yet there is much to gain from leveraging the opportunity to meet new and old customers online that I wanted to know more about it, and share with you, my dearest listeners, the world’s best practices.Let’s start from saying that, if you and your business are not equipped yet to engage in virtual business development activities, well, the clock is ticking and you have to quickly adapt to it.An increasi...
2021-03-3049 min
Lux and FriendsEP. #32: VISION & LEADERSHIP with Oleg Konovalov, Author, Leadership CoachThe topic of today’s podcast is VISION, which is that unique, special, rare, aspirational and yet tangible ingredient of leadership only the most impactful leaders display, to the point we may conclude VISION is what makes their leadership so strong and impactful.When we take a close look at the way people like Apple’s Steve Jobs, of Singapore’s Lee Kuan Yew, and the many corporate and community leaders who have changed the world operate their business, we realize they couldn’t have achieved the extraordinary results they achieved without a clear and compelling vision.You m...
2021-03-2340 min
Lux and FriendsEP. #31: Financial Freedom. With the 7 Dollar MillionaireThe topic of today’s podcast is personal finance, and also financial education and also financial freedom.Yes, I am talking about freedom because there are two ways to go about money, we can either work for it for the rest of our lives, or make it work for us as early as possible and live a life in which money is no longer something to worry about.Wouldn’t this be just great?And what if I tell you there’s a simple formula you can use to become financially free, that accumul...
2021-03-1551 min
Lux and Friends#30: Virtual Events with Ben Chodor, President Intrado Digital Media, AuthorThe topic of today’s podcast is Virtual Events.Yes, the kind of events many people wouldn’t even consider events before COVID came and changed our physical world.And so, all of a sudden, we found ourselves having to replace the shows, the conferences, the trade events in which we would share our space with thousands of people, with the four walls of our house and a pc screen or at best, a large TV screenAnd we realised that technology could actually help us not lose everything, and perhaps achieve the same...
2021-02-0741 min
Lux and Friends#29: Reimagining Businesses with AI with Sudhi Sinha, author, tech leaderThe focus of today’s podcast is Artificial Intelligence, and more specifically the transformation AI will cause to a variety of industries.I am extremely happy to discuss such a deep topic with Sudi Sinha, the co-author of the book Reimagining businesses with AI. Sudhi is a business and technology leader with over 20 years of experience.He has served as VP and GM of Digital Solutions for Johnson Control, and has 22 granted and more than 40 pending patents in Internet of things, big data, and Artificial Intelligence.If you want to...
2021-02-0147 min
Lux and Friends#28: INNOVATION with Patrick van der Pijl, co-author of "Business Models Shifts"The topic of this podcast is INNOVATION, the type of innovation that makes a company strive questioning first and foremost the way it does business; its business model. My guest today is an innovation rockstar, the co-author of the newly released book Business Model Shifts, 6 new ways to create value for customers, and with him I will try to understand which systematics steps can a business take to reinvent itself, leveraging the worlds hottest trends.Patrick Van der Pijl is CEO of Business Models Inc. an award winning global business design agency on strategy and inn...
2021-01-2453 min
Lux and Friends#27: HOW TO SELL EXPERT SERVICES with Jacob Parks, co-author of "Never say sell"The topic of today’s podcast is HOW TO SELL EXPERT SERVICES, and more specifically how recurring revenue is driven at expert firms like BCG, KPMG, EY and more.If you are a consultant, of if your job requires you to build strong relationships with high-profile corporate clients, relationships based on trust and expert advice, this episode of the podcast with provide you with ideas, case histories, and a framework, called the diamond of opportunities, which will help you grow your business with your most valuable clients.I am pleased to...
2021-01-0833 min
Lux and Friends#26: THE CONTEXT MARKETING REVOLUTION with Mathew Sweezey, Bestselling Author, and Head of Market Strategy at SalesforceThe topic of today’s podcast is A MARKETING REVOLUTION, A CONTEXT MARKETING REVOLUTION, that is.Anyone thinking the rules of marketing haven’t changed, because consumer behavior hasn't changed and the media still got all the power may be setting themselves up for a bad surprise.With my distinguished guest of today, Mathew Sweezey, author of the bestseller “The Context Marketing Revolution”, and Head of Market Strategy at Salesforce, one of world’s leading tech companies which has forever changed the way corporates entertain relationships with their clients and community, I will try to understand...
2020-12-1543 min
Lux and Friends#25: CHINA with entrepreneur, consultant and cross-cultutal negotiation advisor Alberto AntinucciThe topic of today’s podcast is China, one of the largest markets in the world, formerly the largest factory of the world; the Country making the headlines every year for its GDP growth, the next world’s superpower, at least according to many analysts, and certainly the place where many companies, in particular in the luxury industry, develop most of their turnover.But China is also a place where innovation, be it technical or social, happens at an extremely fast pace, and where the laws of business are being written every day, and they are very diff...
2020-11-3052 min
Lux and Friends#24:WORKING FROM HOME with Karen Mangia, author of "Working from Home: Making the New Normal Work for You" and VP of Customer and Market Insights at Salesforce,Welcome to a new episode of Lux & TechThe topic of today’s podcast is WORKING FROM HOME.To dig into this extremely relevant topic, I am delighted to interview Karen Mangia, an internationally-recognized thought leader whose TEDx appearance, keynotes, blogs and books reach hundreds of thousands of business leaders each year. She is the author of the books Working from Home: Making the New Normal Work for You (Wiley), Listen UP! How to Tune Into Customers and Turn Down the Noise (Wiley) and also Success With LessKaren is Vice President of Cus...
2020-11-2543 min
Lux and Friends#23: NEGOTIATION with Joshua Weiss, Harvard's professor, negotiation and conflict resolution specialist and author of "The book of real world negotiations"NEGOTIATION, the topic of today’s podcast, is the ultimate business skill, regardless of what industry you are in, regardless of your role, and even the level you play at.Negotiating well, means not only getting as much value as you possibly can from anything you do, but as master negotiators know, it also means creating more value than you thought possible at the beginning of a negotiation.Listening to this episode of LUX & TECH, you will learn timeless negotiation principles and bulletproof techniques that will help you get better deals at work and in li...
2020-11-1859 min
Lux and Friends#22: LEAD GENERATION with content marketing expert Marcus Sheridan, author of "They ask, you answer"Welcome to the age of transparency sounds like the title of a scifi movie, doesn’t it?But if you think about it, the internet, and its mainstream, mobile, use has created an unprecedented opportunity for people to source information, and to a certain degree of accuracy, to fact check.And so, trying to hide something, or avoiding uncomfortable questions may be just the wrong thing to do for a business, or a public figure.Yet, nothing is harder to tell than the truth.For reasons that made sense during the in...
2020-11-1058 min
Lux and Friends#21: LUXURY STRATEGY with Luxury MBA professor Michel Gutsatz, author of "Luxury Retail and Digital Management: Developing Customer Experience in a Digital World"What is luxury?What makes it so desirable?Can anyone create it? Should anyone have access to it? Would anyone understand it or just the few? These and many more questions come to mind when discussing a topic that is at the same time fascinating and difficult to enclose in a single definition.Luxury is certainly about perception, but can you dare say a luxury product or a luxury service is not tangibly superior, materially exquisite, undoubtedly precious?And what can a company, a brand do to position itself i...
2020-11-031h 05
Lux and Friends#20: INNOVATION TRENDS with Lars Tvede, investor and author of "Supertrends. 50 things you need to know about the future"ARE YOU A THINKER OR A FEELER?I mean, do you draw your conclusions about the world, its future, and the future of humanity based on what you see around you and feel about it, or on larger data?For example, did you know that the world today is greener than it’s ever been?That it's also more peaceful than it’s ever been before and that the number of children starving to death - still too high - has decreased over 99% over the past 50 years?If you find yourself havi...
2020-10-3057 min
Lux and Friends#19: SALES with Lisa McLeod, author of the bestselling book "Selling with Noble Purpose"The time to sell for the sake of selling, for the sake of making money, for the sake of scaling and gaining more power are over.No, I am not saying that these are not legit reasons why organizations should exist and people should work, but I am here to tell you that another way of doing business exists, and is gaining traction, has already got momentum.Purpose is the name of the game; is the one abstract, yet powerful concept, or idea, or ideal if you want that changes e...
2020-10-2054 min
Lux and Friends#18: FINTECH with Susanne Chishti, CEO of the Fintech Circle and co-author of "The AI handbook for investors"Today we’re talking about money, banks, finance, technology and before you skip this episode thinking "oh this is Fintech, it’s not my business" I tell you stop! Don’t go anywhere because a revolution has started, an irreversible process of transformation of the way we earn, save, borrow, lend, invest money and that involves everyone, including yourself.My guest of today is an expert, the CEO of the Fintech Circle, a global platform of more than 130,000 fintech entrepreneurs, investors, finance professionals, academic and government representatives, who work together to make access to money a fairer, simple...
2020-10-1451 min
Lux and Friends#17: NEUROSCIENCE with Helena Boschi, author of "Why We Do What We Do: Understanding our brain to get the best out of ourselves and others"Why do you do what you do?Have you ever asked yourself this very question?Have you ever investigated the neural and psychological mechanisms that govern your brain, and as a consequence your mind and which determine every decision you make?If you haven’t, this episode of the podcast will provide you with newly found scientific evidence that the brain is first and foremost an organ and that by understanding it, and by taking care of it will help you in many ways to make be...
2020-10-041h 02
Lux and Friends#16: INNOVATION with Alec Ross, author of " The industries of the future" and former advisor for innovation to Barack Obama and Hillary ClintonGetting to know, and understand the industries of the future is not only a moral imperative for anyone willing to gain or keep their relevance in an ever changing world, but also the smartest thing to do to try and catch the opportunities the not so silent technical revolution we are experiencing has has to offer, and minimize the risk of being, personally and professionally, left out.If you don’t know yet how robots and automation will transform humanity, if you still look at money simply as a traditional storage of wealth, if yo...
2020-09-2358 min
Lux and Friends#15: CHINA with Laurie Underwood, MBA professor and co-author of "China CEO I & II"The topic of today’s podcast is China and it’s quite an ambitious one you may think, for China is more than just a country or a market, but rather one of the most complex, and fascinating I’d say, players in the geo-political and economical theatres of the world.Listening to this episode of LUX & TECH will give you the opportunity to see China through the lenses, or to be more accurate, the eyes of 25 CEOs of Multinational companies operating across various industries, and ranging from Microsoft to Coca-cola, from Maserati to Ikea...
2020-09-0945 min
Lux and Friends#14: PROBLEM SOLVING with Charles Conn, author of " Bulletproof Problem Solving: The One Skill That Changes Everything Bulletproof Problem Solving: The One Skill That Changes Everything"If you are like me, and probably many other people around you, you may get discouraged everytime you hear the word problem, or when you find yourself in a tricky situation that requires a certain level of structured thinking.From today onwards, this will change.By listening to this episode of the podcast, you will learn that not only complex problem solving is the skill that will support you throughout your personal and professional life, but also one that, contrary to popular belief, is accessible to anyone, also the...
2020-09-0249 min
Lux and Friends#13: NEUROMARKETING with Patrick Renvoise,author of " The Persuasion Code: How Neuromarketing Can Help You Persuade Anyone, Anywhere, Anytime"The topic of today’s podcast is….your brain.Yes, that part of your body that consumes 20% your energy, although it accounts for only 2% of its weight.Your brain, that little engine inside your head that controls your life because as neuroscientist Antonio Damasio said “We are not thinking machines that feel, we are feeling machines that think”.And so, while marketers all over the world keep trying to appeal to the rational side of consumers’ brain, relying on surveys, market research and web analyt...
2020-08-281h 17
Lux and Friends#12: CREATIVE THINKING with Professor Michael Roberto, author of " Unlocking Creativity: How to Solve Any Problem and Make the Best Decisions by Shifting Creative Mindsets"Creativity and innovation are two of the most spoken, dare I say, abused words in the corporate world today.Leaders of all industries reckon that the speed of change we are experiencing , challenges pretty much everything a business is and everything a business does.From its products to its culture, from its processes to its business model.There is nothing, nothing, nothing we can be sure won’t be disrupted.Yet, as much as an urgent need for creativity and innovation has ar...
2020-08-1249 min
Lux and Friends##11: DECELERATION with Gib Bulloch, former head of Accenture Development Partnerships , and author of "The Intrapreneur: Confessions of a corporate insurgent"Should they choose the latter, they must know CSR, corporate social responsibility, is not the answer.The guest of today’s show, Gib Bulloch, the author of the book The Intrapreneur, Confessions of a corporate insurgent, has spent most of his professional life merging business with aid and development, leading ADP the non-profit arm of the consulting giant Accenture.He did it for over a decade until life presented a sudden turn of events and he found himself questioning whether the system he had cr...
2020-08-0346 min
Lux and Friends#10: PSYCHOLOGY AND CHARISMA with Olivia Fox Cabane, author of the international bestseller "The Charisma Myth"The topic of today’s episode of the podcast is charisma and I cannot stress enough the importance of this subject.Charisma, contrary to popular belief, is a skill and a skill that can help you in so many ways in life, from gaining respect and admiration, to succeeding professionally, from attracting the partner of your dreams, to having your kids hear and listen to you every time, from gaining popularity amongst your friends, to being able to stand up for your or somebody else’ rights when need be.Not a bad deal, is it?
2020-07-2445 min
Lux and FriendsINNOVATION with Alessandro Lanteri, MBA Professor and author of "CLEVER, the 6 strategic drivers for the fourth industrial revolution"The fourth industrial revolution, the one we are experiencing today, has come so fast you may not even noticed it was a revolution.Of course, you’ve seen the signs, you’ve even tasted the fruits, but chances are you kept thinking “life and business will go on as usual” and that’s where you are setting yourself up for an unwelcome surprise.You need to realise the world has become increasingly VUCA, which is an acronym that stands for volatility, uncertainty, complexity and ambiguity, and the old rules of business don’t work anymore. Compan...
2020-07-131h 04
Lux and FriendsCONSCIOUSNESS AND ATTRACTION with Ulrik Nerløe, author of "The bridge. Your journey from an unconscious to a conscious life"Ulrik Nerløe, founder of Unified People, has been transforming international organisations and creating winning cultures that bring world-class results since 2010. An “energy and freedom creator”, he has extensive experience in executive mentoring, organisational development, leadership development, and one-on-one life coaching. He is the author of the best-selling book " The life bridge, your journey from an unconscious to a conscious life".Key takeaways of this episode:Everyone has the potential to live the life they wantWhat you think you will attractPeople lack self-esteem and have too much self-confidenceThe life-bridge modelThe principles of Attract...
2020-07-051h 01
Lux and FriendsVIRTUAL & AUGMENTED REALITY with Jean-Colas, special effects expert who has worked on blockbusters such as The Lord of the Ring, Life of Pi, Godzilla and many moreDrawing the fine line between reality and perception has kept humanity busy for thousands of years.Countless philosophers and scientists have spent their lives trying to separate what’s true from what’s collectively and individually perceived as such, and they often failed the test of time for their truth being true only until the next discovery was made to contradict it.This is not to say we cannot be certain of anything in life.Of course there are facts and we should not...
2020-07-051h 02
Lux and FriendsTRENDS FORECASTING with Paola De Luca, trends forecaster, creative director, luxury TOP creative voiceToday we’ll speak about tomorrow.The future, once said the philosopher Friedrich Nietzsche, influences the present as much as the past. The future is everyone’s next destination, yet many people and companies don’t know where they are going and they need the help of those who can read the signs.And reading the signs to understand where society will go, what consumers will buy, and what people will want is a job that requires analytical skills and a methodology grounded in science.In the fashion and jewellery industries, every n...
2020-06-3037 min
Lux and FriendsLUXURY WATCHES: With former Bulgari Watches G.M. Guido TerreniMillions of people around the globe buy a watch every day, despite having their time measured by their smartphone, because they have either learned to appreciate the almost impossible work of engineering that goes with the complicated mechanical movement because they love a certain design, or because they seek social recognition.In all this Switzerland has for centuries been the country where the most sophisticated watches were invented, and still is the place where most premium luxury and high-end watches are produced.By listening to today's show, you will learn the difference between premium luxury...
2020-06-2458 min
Lux and FriendsCAREER With World Economic Forum HR Director, and best-selling author Paolo GalloPaolo Gallo is a best-selling author, coach, and former head of HR at the World Economic Forum.In his career he has interviewed over 9.000 candidates (including several Nobel Prizes, Prime Ministers, and CEOs.)In this episode of the podcast, Paolo shares principles and strategies to help listeners achieve happiness at work while building a successful career.Key takeaways:Passion and talent are not the sameTalent is not enough to succeed in the long runFailing to understand an organization's culture is a dangerous mistakeA job interview is an opportunity to understand, rather than seduceSeveral...
2020-06-161h 02
Lux and FriendsCUSTOMER EXPERIENCE: with Joseph Pine, author of "The Experience Economy", "Infinite possibility", "Mass customization" and world's CX expertIt was 1999 when a book titled “The experience economy” made its appearance in the bookstores around the world.Many listeners will surely remember how companies, back then, were still busy producing goods and delivering services at full speed and very few of them, with the exception of some in the entertainment and hospitality industry, would ever think of their interactions with their clients as EXPERIENCES.Yet, experiences they were, for experience is an inevitable dimension of human life.When asked if they were trying to predict the future, authors Pine and Gilmour always answered that...
2020-06-0944 min
Lux and FriendsARTIFICIAL INTELLIGENCE: with Calum Chace, AI expert and best-selling author of "AI and the two singularities"In this episode of Lux & Tech, Carlo Pignataro discusses the future of humanity with best-selling author and Artificial Intelligence expert Calum Chace.Calum offers a comprehensive overview of the challenges and opportunities a "Luxury Automated Capitalism" presents and in this interview, based on the principles included in the book "AI and the two singularities" the two discuss:A brief history of AIAI and machine learningThe economic singularity, and a jobless worldThe technical singularity, and a new form of intelligencePost- humanism: Man merges with machines
2020-05-3042 min
Lux and FriendsSUPER INTELLIGENCE: with John Wood, author of "The Humachine", philosopher and attorneyIn this episode Carlo Pignataro interviews John Wood, co-author of the book "Humachine, humankind, machines and the future of enterprise".Key takeaways:Data overload: not everything that can be counted, countsThe elegance of the Kasparov's lawNarrow Artificial Intelligence is extremely powerful and can give companies a significant competitive advantageArtificial General Intelligence may not be possible, nor the best path to followMavoc's paradox should be leveraged rather than solvedA Humachine is within our reachAI can help people and organizations overcome their cognitive biasesToo much automation can kill people's cognitive skillsA strong governance is necessary to ensure AI...
2020-05-2832 min
The Innovation ShowServe with Style: Customer Service in the Age of Experience and AI with Carlo PignataroToday’s guest invites us to focus our attention on a theme central to the development of all companies and professionals: customer service, or rather, the overall experience we offer customers.
We live in the era of experience, and against a growing number of chatbots and automated systems, we paradoxically expect businesses to invest more and more in human traits such as listening, willingness, and values.
So, what has customer service become today?
What path should you take if you work in direct contact with the audience but do not want to be engulfed by the tsunami of technology?
How sh...
2020-02-2740 minThe Innovation ShowServe with Style: Customer Service in the Age of Experience and AI with Carlo PignataroToday’s guest invites us to focus our attention on a theme central to the development of all companies and professionals: customer service, or rather, the overall experience we offer customers.
We live in the era of experience, and against a growing number of chatbots and automated systems, we paradoxically expect businesses to invest more and more in human traits such as listening, willingness, and values.
So, what has customer service become today?
What path should you take if you work in direct contact with the audience but do not want to be engulfed by the tsunami of technology?
How sh...
2020-02-2740 min
The Innovation ShowServe with Style: Customer Service in the Age of Experience and AI with Carlo PignataroToday's guest invites us to focus our attention on a theme central to the development of all companies and professionals: customer service, or rather, the overall experience we offer customers. We live in the era of experience, and against a growing number of chatbots and automated systems, we paradoxically expect businesses to invest more and more in human traits such as listening, willingness, and values. So, what has customer service become today? What path should you take if you work in direct contact with the audience but do not want to be engulfed by the...
2020-02-2740 min
The Shift Control Sales PodcastEpisode 16: Sell With Style - in conversation with Carlo PignataroDelighted to be presenting this episode of the shift control podcast - in discussion with Carlo Pignataro author of the brilliant Sell With Style.
Sell with Style: The Ultimate Guide to Luxury Selling is easily one of the best books on sales, branding and value delivery on the market. Carlo gives some great insights into personal branding, offering value and the idea of "perceived value" and shares some of his experience working for some of the biggest brands in the luxury market.
It was a genuine honour for me to have this discussion with Carlo - and my first online...
2017-03-2243 min
The Innovation ShowLuxury Selling with Style, NLP in SellingBest-selling author of 'Sell with Style' Carlo Pignataro. Carlo works with the most prestigious luxury brands all over the World. Carlo tells us about the psychology of luxury sales from active listening to CRM to NLP.
2017-01-2727 min
The Innovation ShowLuxury Selling, Wikimedia, Data ClustersOn this week's Innovation Show, we talk to best-selling author of 'Sell with Style' Carlo Pignataro. Carlo works with the most prestigious luxury brands all over the World. Carlo tells us about the psychology of luxury sales from active listening to CRM to NLP. We speak to Buddy Rizer of Loudoun County Data Centre during his tour of Europe. We talk data clusters and the opportunities they can bring. Finally, we speak to Wikimedia Foundation Director Juliet Barbara. We get an insight into how Wikipedia was founded, how it operates and how it is funded.
2017-01-2600 min