Shows
Culture ResetTaking a human factors approach to reset cultureWhen something goes badly wrong in an organisation, human factors are often identified as the cause. When things work well it can be because human factors – or ergonomics as the science is also known – have been considered in the planning. In this episode we hear how human factors are being applied in the NHS, from setting up a new service to planning a new hospital; and how a human factors approach helps to build a healthy workplace culture.Our guest is Fran Ives of Health Innovation West Midlands, who is the President Elect of the...2025-07-0326 minCulture ResetHow to create a better culture, fasterRenowned culture expert and author Andrew Saffron helps organisations to tackle cultural barriers to success – and he says it can and should be done at speed. He reveals some of the techniques he uses to help companies identify the attitudes and behaviours that are slowing down or blocking productivity – and how they can overcome them. Andrew, of Innermost Consulting, has recently published ‘Better culture, faster – because you don’t have time for bullshit’ and he is as straight talking as the title suggests. You will learn why culture isn’t ‘the soft stuff’ and how a direct appr...2025-06-0336 minCulture ResetHow history shapes a cultureThe vision of one person led to a nation-wide business success which still reflects its founder’s values, 65 years later.Engineering consultancy Curtins started in the home of founder Bill Curtin and now has 14 offices around the UK and Ireland. Curtins' Director of Engagement and Culture Rhiannon Carss explains how Bill’s socialist approach to supporting disadvantaged communities ultimately led the business to becoming employee-owned. The company is also a member of the Purpose Coalition, a network of organisations who are committed to breaking down barriers to opportunity, chaired by former Secretary of State for Educa...2025-05-0225 minCulture ResetHow sexology helps leaders succeedMastering clear communication about needs and boundaries in the bedroom builds transferrable skills for workplace conversations in the boardroom. So says our Culture Reset guest Kanica Saphan, who joined the podcast from her home in Montreal, Canada. Kanica is an unusual executive coach, having trained as a sexologist before adapting her coaching skills to help business leaders to overcome barriers to success.She explains why her coaching works – and shares tips on how to achieve a better sex life through conversation and simple actions before entering the bedroom. Kanica was in conversation with host...2025-03-2626 minCulture ResetCreating a healthy culture through movementA healthy workplace helps to create a healthy culture – and vice versa, according to our Culture Reset guest Jean-Jacques Sillito.Jean-Jacques, or JJ as he’s known, is Health Intervention Officer at Liverpool City Council where he is part of the authority’s organisation development team, focussed on support for individuals while building a healthy culture.The Council’s Chief Operator Officer Jacqui McKinlay, a previous guest on Culture Reset, adds her views on JJ’s pioneering approach and how it fits in with the bigger plan for the organisation.Useful links:S...2025-02-0322 minCulture ResetTips for knackered public sector womenSarah Clein helps knackered public sector women create enough midlife mojo to lead better - or leave well.From 30 years in the thick of public sector life to becoming a coach who truly gets it, Sarah shares her raw and honest journey. If you're frantically juggling meetings, family life, and an ever-growing inbox while wondering what fresh menopausal surprise awaits - this one's for you.We chat about:• That moment when you realise you're properly knackered and something's got to give• Navigating the perfect storm of peak career + menopause + life admin2025-01-2033 minCulture ResetAnti racism as the antidote to a hidden pandemicEvidence shows that where structural racism exists, there is a ripple effect of harm that spreads across social groups, patients, staff, communities, populations and organisations.In the words of our Culture Reset guest Taira Shaffi, tackling racism should be managed in the same way we manage any clinical incident, zero event or harm in healthcare – with the same rigour, attention and momentum.Taira is Associate Director of Organisational Design and Development for NHS Cheshire and Merseyside; she was in conversation with hosts Caroline Kenyon and Juliette Kumar.Useful links:BAME COVID-19 DE...2025-01-0729 min
Culture ResetResetting culture at Liverpool City CouncilIt’s no secret that Liverpool City Council has been through turbulent times in the last few years, with criminal investigations and poorly managed services leading to Government intervention. Things are now on the up and the last report from the commissioners sent in to support the Council, showed significant improvement. Our guest Jacqui McKinlay joined as Chief Operating Officer in January 2022; she describes the changes that have happened since then; the impact on the 5,000 staff; and the ambition to deliver the best services in the country to a population of a quarter of a mill...2024-12-1729 minCulture ResetManaging culture when times are toughWhen organisations are in the grip of budget pressures, good intentions can go out of the window. In this first episode of Culture Reset podcast, we hear from award winning John Herring, Director of Organisational Development and Culture, NHS Greater Manchester Integrated Care He shares his insights into how to create a healthy workplace culture within an organisation and across a multi-sector system. And he offers strategies on how to manage behaviours when the pressure is on – and the going gets tough.John is in conversation with Juliette Kumar and Caroline Kenyon. Pod...2024-12-0632 min