Shows
Allied Health Business BrillianceTheratrak – Breaking Barriers in Allied HealthWhat if technology could bridge the gap between therapy sessions, empower families, and reduce therapist burnout—all without compromising quality care? In this episode, Cathy Love is joined by Laura Simmons, Occupational Therapist turned accidental tech founder and CEO of Theratrak. Theratrak started as a simple idea for sharing therapy activities with families. Today, it’s an industry-leading platform supporting clinicians worldwide with gamification, collaboration, and powerful features for better outcomes. Topics covered on gamification in therapy, real-time journaling for families, and global adoption & accessibility: Gamification in Therapy – How rewards and interactive tools keep kids (and adult...2025-07-2745 minAllied Health Business BrillianceRising Above the NDIS Pricing StormIn this solo episode, Cathy Love takes you behind the scenes of one of the most challenging and fast-moving seasons in the Allied Health sector. From the shock of the Annual Pricing Review (APR) to the massive advocacy efforts, strategic pivots, and business recalibrations, this episode is a time capsule of resilience and tenacity. Cathy reflects on what happened, what it meant for Allied Health Business Owners, and why this shake-up has sparked long-overdue change. You’ll hear her thoughts on critical business planning, risk mitigation, team communication, and why staying connected and proactive is more important tha...2025-07-2043 minAllied Health Business BrillianceFrom Solopreneur to Powerhouse – Leading Change and Building CultureKelly Forbes is the Founder and Director of Forbes Care Occupational Therapy. With a background in paediatric OT, Kelly is known for her team-first leadership approach and commitment to building a business where clinicians thrive. From solo practitioner to Director of a 26+ person Allied Health business, Kelly Forbes has led Forbes Care Occupational Therapy with purpose, culture, and calm. Host Cathy Love speaks with Kelly about her transition into business leadership, and the steps she’s taken to grow a sustainable, values-based business. They discuss the impacts of the 2025 NDIS Pricing changes and how Kelly’s team...2025-07-1350 minAllied Health Business BrillianceSmarter Business Decisions: Models, Mindset & the Numbers That MatterIn this episode, Cathy Love is joined by Layland Webb, Business Manager at Nacre Consulting, to unpack the mindset and mechanics of business decision-making for Allied Health Directors. It’s a practical, number-loving conversation that explores how data and planning can lift the fog and help owners lead with clarity.From budgeting to strategic decision frameworks, Cathy and Layland talk through what it takes to make sound business choices when pressure is high and resources are tight. Expect grounded advice and a few relatable laughs as they reflect on common mistakes and what Allied Health Business Owners can...2025-07-0653 minAllied Health Business BrillianceRerun: Measuring Performance & Success through DataIn this rerun episode, Cathy Love chats with Cullen Brugman, Managing Director of Dashboard Magic, about how data is the secret weapon in smart Allied Health business management. Cullen unpacks what good data actually looks like, why Allied Health professionals shouldn’t fear it, and how dashboards can radically improve decision-making. They explore the real-world benefits of having business data clearly visualised and how that can drive better conversations, stronger leadership, and ultimately, sustainable growth. "We don’t need 100 dashboards. We need one that shows the right numbers to the right people at the right time." — Cullen B...2025-06-2948 minAllied Health Business BrillianceRerun: Leadership Strategies for Coaching Underperforming EmployeesWhen a team member underdelivers, it impacts more than just KPIs — it affects morale, culture, and your time as a business leader. In this rerun episode, Cathy Love sits down with Nacre Consulting’s Business Manager – Layland Webb to talk about the real-life challenges of leading through underperformance in Allied Health. They share stories and strategies from the field, including how to hold tough conversations, the role of regular coaching, and how to prevent underperformance from spreading. Whether you’re facing silent disengagement, repeated mistakes, or a team vibe that feels “off” — this episode provides clear, values-base...2025-06-2254 minAllied Health Business BrillianceWomen in Allied Health Marketing – Leadership, Voice & StrategyIn this episode, Cathy Love sits down with Nicola Photiou, Marketing Manager at Nacre Consulting, for an energetic and behind-the-scenes conversation about women leading the charge in Allied Health business marketing. Nicola shares her career journey from local government comms to shaping national-level marketing strategy at Nacre. They explore how Allied Health Businesses can leverage storytelling, branding, and authentic messaging to drive real-world impact. The conversation also touches on imposter syndrome, visibility for women in business, and the importance of keeping values and connection at the core of all marketing efforts. Key topics covered: Mark...2025-06-1546 minAllied Health Business BrilliancePlanning Beyond the Panic: Revenue Diversification for Allied Health BusinessesIn this episode, Cathy Love is joined by Nacre’s Business Manager, Layland Webb, for a grounded and practical conversation on how Allied Health Business Owners can plan beyond the panic. With rising costs, shifting markets, and mounting pressure on Directors, it’s time to reframe business planning as a strategic opportunity—rather than just survival mode. Cathy and Layland unpack how to review your business model, think creatively about revenue streams, and build agile plans that reflect the real world. They share how to avoid reactionary decisions, and instead shape strategies around sustainable, scalable service delivery. If...2025-06-0852 minAllied Health Business BrillianceThe Financial Team You Deserve: Habits, Know-How & EOFY WinsAs EOFY approaches, it’s time to get serious about your numbers and your financial support team. In this episode, Cathy Love and Layland Webb dive into a favourite topic—loveable numbers, while they share why EOFY isn’t just about paperwork and tax returns, but an opportunity to check in on your business brilliance. Cathy and Layland breaks down what makes a financial team truly effective in the Allied Health sector, from accountants and bookkeepers to BAS agents and beyond. From habits to reporting rhythms to knowing who belongs on your dream team, this episode lays down the b...2025-06-011h 16Allied Health Business BrillianceDSC Annual NDIS Conference – Key TakeawaysFresh from attending the 2025 DSC Annual NDIS Conference in Melbourne, Cathy shares her personal highlights, key takeaways, and thoughtful reflections. From foundational supports and registration reform to employment gaps and AI, this wrap-up covers the big conversations and subtle shifts shaping the future of the NDIS. Whether you joined the event or are catching up now, Cathy unpacks the moments that mattered and what they might mean for your Allied Health business. Key topics covered include: The most discussed issues in the room — from workforce capacity to foundational support gaps The call to action around under-utilised emplo...2025-05-2549 minAllied Health Business BrillianceLeading with Intuition, Energy, and PurposeIn this soulful and deeply practical episode, Cathy Love sits down with Elanie Moulos, Occupational Therapist and Founding Director of SereneKids Therapy. Based in New South Wales, Elanie shares her unique approach to paediatric OT, team leadership, and business ownership—one grounded in nervous system regulation, emotional intelligence, and energetic awareness. You’ll hear how Elanie built SereneKids Therapy from a solo mobile practice into a thriving clinic with a values-aligned team and a serene, purposefully curated environment. She opens up about navigating business with an autoimmune condition, the importance of cyclical living, and what it truly means...2025-05-1841 minAllied Health Business BrillianceSneak Peek: What’s Powering High-Performing BusinessesOur much-anticipated Quarterly Allied Health Business Conference is back on Friday 6th June 2025. And in this solo episode, Cathy gives you a little sneak peak on everything you need to know about this online event. From the behind-the-scenes prep to the carefully curated speaker line-up, you’ll hear how this practical, interactive event is designed to give you strategies you can implement immediately. Whether you’re scaling up, systemising, or just trying to get paid on time, there’s something here for every Allied Health Business Owner. Key topics covered include: A detailed look at the 2025 c...2025-05-1128 minAllied Health Business BrillianceRerun: What Financial Transparency Looks Like at a Not-For-Profit CharityKimberly Lewis, General Manager at Prelude Australia, joins the podcast for an in-depth chat that every Allied Health Business Owner should listen to. Prelude Australia is a not-for-profit charity providing early childhood and therapy supports for children. You’ll hear Kimberly discuss the early days of her career and her experience being born deaf in her right ear, how she switched her role from a Speech Pathologist to a General Manager, gaining leadership skills and navigating such a steep learning curve. Kimberly also discusses the not-for-profit structure, including in-depth details on financial disclosure and awareness. Topi...2025-05-041h 00Allied Health Business BrillianceSettling Grads, Shifting Marketing, and the Evolving NDISIn this powerful roundtable episode, Cathy Love is joined by coaches Chantelle Robards and Layland Webb to unpack the key business trends shaping the Allied Health sector right now. Together, they explore how 2024 new graduates are settling into practices, what’s changing in referral pipelines, the challenges of school access, marketing realities, and critical updates about the evolving NDIS environment.From financial planning and summer-proofing wins to navigating foundational supports and PACE challenges, Cathy, Chantelle, and Layland provide an honest, practical review of the last quarter — and the vital mindset shifts needed for the months ahead. Key...2025-04-271h 02Allied Health Business BrillianceRerun: Building Team Culture & Overcoming Imposter SyndromeIn this heartfelt episode, Cathy Love sits down with Jess Nyman, Occupational Therapist and Founding Director of Only About Kids, to explore her journey of starting and growing a paediatric Allied Health business through the challenges of the pandemic. From starting out in a single rented room to designing her dream clinic, Jess talks openly about the steep learning curves of leadership, embracing feedback, and creating a workplace that feels safe, supportive, and team-first. She also unpacks what it means to build a values-driven team culture, manage the emotional load of business ownership, and get the...2025-04-2049 minAllied Health Business BrillianceThe Future of NDIS – Advocacy, Reform and Allied HealthIn this compelling episode, Cathy Love speaks with occupational therapist, advocate, and policy influencer Muriel Cummins. From her early days in Dublin to her current leadership roles with Every Australian Counts and OTSI (Occupational Therapy Society for Invisible Disabilities), Muriel shares her journey through clinical practice, mental health, policy, and the NDIS landscape. They unpack the real-time realities of NDIS reform and its impact on Allied Health business owners, practitioners, and the communities they support. Muriel discusses the urgency for collaborative voices in policy, the risks of rushed reform, and how Allied Health professionals can—and must—be part of...2025-04-1349 minAllied Health Business BrillianceLearning from Families Navigating DisabilityIn this episode, Cathy Love chats with Emma Price—founder and CEO of Source—about her decade-long journey creating meaningful resources for families navigating disability. What began as a personal response to her daughter’s diagnosis has evolved into a national platform spanning print, digital, and Australia’s biggest disability expos. “Therapists learn so much at uni, but they often miss the emotional intelligence and human side and that’s where Source Pro steps in… We bring the fun, the energy, and the heart because families navigating disability deserve information, connection, and joy.” — Emma Price Emma reflects on Sou...2025-04-0638 minAllied Health Business BrillianceLeading Through Change – A Physiotherapy Business JourneyPeter and Julienne Locke, physiotherapists and business owners, joins Cathy Love this week to discuss their inspiring journey in the Allied Health sector. They share how they built their business, refined their leadership approach, and managed workforce challenges amidst shifting industry landscapes. Peter and Julienne reflect on the evolution of their leadership structure, the impact of COVID-19 on team dynamics, and the adjustments required to sustain a strong, values-driven business. They also provide insights into navigating NDIS and aged care reforms and offer advice to business owners looking to future-proof their businesses. If you’re an A...2025-03-3046 minAllied Health Business BrillianceNavigating NDIS Reform and Future-Proofing Allied Health BusinessesCathy Love is joined by Chantelle Robards, Specialist Coach at Nacre Consulting, for a timely conversation on how the NDIS reform agenda is impacting team wellbeing and business confidence in the Allied Health sector. They unpack the growing trend of clinician movement, the weight of reform fatigue, and the tough decisions Allied Health Business Owners are facing around NDIS provider registration. This episode offers clarity, context, and encouragement — all while providing tangible actions you can take to protect your people and stay strategic in changing times. Topics covered on navigating NDIS reform and future-proofing Allied Health b...2025-03-2354 minAllied Health Business BrillianceRerun: Clinical Leaders Collective – NEW 90-Day ProgramClinical Leaders Collective is back with a bang! Tune in to catch a glimpse at what you’ll discover about this utterly practical 90-day program for your Clinical and Team Leaders. After doing a whole lot of data research and getting industry intel on the role of Clinical and Team Leaders, Nacre Consulting has designed and perfected the Clinical Leaders Collective Program where Clinical and Team Leaders can upskill and boost confidence. Cathy discusses the difficulty of finding industry-specific training opportunities for Allied Health leaders, especially programs that don’t build on business mindset. That’s where...2025-03-1626 minAllied Health Business BrillianceEmbracing Neurodiversity in Allied HealthIn this episode, Yael Clark, a Developmental Psychologist, Clinical Supervisor and passionate advocate for neurodiversity-affirming care, joins us to explore the shifts needed in Allied Health services. We discussed the importance of ethical and affirming therapy, how practitioners can better support neurodivergent clients, and the role of professional reflection in clinical work. Yael also shares details about the upcoming Neurodiversity Affirming Therapy Conference Australia, happening in July 2025, which will bring together experts and practitioners dedicated to advancing affirming therapy approaches. Topics covered on Neurodiversity-Affirming Therapy, Ethical Clinical Work, Professional Growth, and the Neurodiversity Affirming Therapy Conference A...2025-03-091h 03Allied Health Business BrillianceThe Productivity Blueprint Online ConferenceIn this episode, Cathy Love, Director of Nacre Consulting, spills the beans on the upcoming Quarterly Accelerator Conference / Online Conference happening on Friday, 21st March 2025. This isn’t your typical online event—this is where Allied Health Business Owners come to turbocharge productivity, learn from industry leaders, and leave with actionable strategies to implement right away. Cathy deep-dives into why productivity remains the hottest topic for Allied Health businesses, how it impacts team efficiency, and the exact tools and frameworks they’ll share at this conference. Here’s an inside scoop on each powerful session: Clinical Qualit...2025-03-0220 minAllied Health Business BrillianceFrom Speech Pathology to Multidisciplinary SuccessThis week, Cathy Love sits down with Megan Ingram, Director of Peninsula Plus, to explore her business journey from Peninsula Speech Pathology Services to a thriving multidisciplinary Allied Health business. Megan shares the challenges and triumphs of rebranding, growing a diverse team, and maintaining strong leadership in an ever-changing healthcare landscape. From building a cohesive workplace culture to navigating the complexities of the NDIS, this conversation is packed with brilliant gemstones for Allied Health Business Owners. Topics covered on expanding into a multidisciplinary Allied Health business, rebranding challenges, leadership growth and navigating the NDIS landscape: Reb...2025-02-2346 minAllied Health Business BrillianceSummer Slump Solutions MasterclassHow to Get Back in the Black—Fast! In this episode, Cathy Love discusses the challenges of the summer slump in Allied Health businesses and how to recover quickly. She introduces the upcoming Masterclass, Summer Slump Solutions: How to Get Back in the Black-Fast, designed to help Allied Health Business Owners tackle cash flow disruptions, client cancellations, and team management challenges. Cathy also outlines key strategies for diagnosing financial setbacks, implementing recovery plans, and future-proofing businesses for seasonal fluctuations. Tune in for some snippets on how to ensure your business stays profitable all year round. Top...2025-02-1616 minAllied Health Business BrillianceThe Power of Branding in Allied HealthIn this episode, Cathy Love sits down with Lisa Horton, communications specialist and integral part of Nacre Consulting’s marketing team, to discuss the evolving role of branding in Allied Health businesses. They explore how brand strategy impacts business growth, credibility, and customer connection. Lisa shares insights into the work she’s done with Nacre, from refining visual branding to creating consistent messaging that attracts the right audience. Tune in to learn why branding is more than just a logo—it’s the foundation for sustainable business success. Topics covered on branding, credibility, and visual consistency...2025-02-0953 minAllied Health Business BrillianceState of 2025 – Allied Health Business LandscapeIn this thought-provoking solo episode, host Cathy Love takes a deep dive into 2025 and the major trends shaping the year ahead. Covering everything from politics and workforce strategies to AI advancements, cyber security, and the NDIS landscape, Cathy offers insights on how Allied Health business owners can navigate an evolving industry. With economic and legislative shifts in full swing, this episode is a must-listen for those looking to stay ahead, adapt their business strategies, and embrace innovation. Topics covered on workforce, AI, cyber security, NDIS, marketing: The evolving workforce – Reviewing government strategies and key cons...2025-02-0258 minAllied Health Business BrillianceRerun: Young Carers in Allied HealthIn this heartfelt rerun episode, Cathy Love sits down with Madeleine Buchner, CEO and Founder of Little Dreamers, a trailblazing organisation supporting young carers. Maddie shares her entrepreneurial journey from founding the organisation at age 16 to leading a national team across multiple states. Listen in on the unique challenges young carers face, Little Dreamers’ transformative programs, and the importance of creating sustainable support systems. Maddie’s passion for advocacy and innovation shines through as she discusses the systemic changes needed to ensure young carers receive the recognition and support they deserve. Topics covered on young carers...2025-01-2632 minAllied Health Business BrillianceAdvocating for Music Therapy in AustraliaIn this compelling episode, host Cathy Love sits down with Monica Zidar, President of the Australian Music Therapy Association (AMTA), experienced music therapist, and Director of Queensland Paediatric Allied Health. Monica shares her journey from a student volunteer to leading AMTA during a time of significant challenges. She reflects on the critical advocacy efforts for music therapy’s recognition under the NDIS and how her team has navigated this complex landscape. This episode offers a deep dive into the intersection of Allied Health, business leadership, and systemic advocacy, with Monica shedding light on the resilience, teamwork, and pas...2025-01-1940 minAllied Health Business BrillianceThriving Through UncertaintiesIn this engaging episode, Cathy Love chats with Charmaine Owen, Founding Director of Kids and Community, about navigating uncertainty, co-designing services, and leading with authenticity. Charmaine shares her refreshing perspective on thriving in unpredictable times and how her team’s innovative programs, like their unique Community Inclusion Coaches and groundbreaking café project, are redefining inclusion for children and adolescents. Together, they dive into the current landscape of NDIS foundational supports, systemic challenges in mainstream services, and the importance of staying anchored to values. With over 15 years of experience, Charmaine has cultivated a thriving team culture and continues to i...2025-01-1250 minAllied Health Business BrillianceRerun: Entrepreneurial Boardroom Alliance ProgramWelcome to this rerun episode of Allied Health Business Brilliance! Cathy Love is joined by Layland Webb to discuss the transformational Entrepreneurial Boardroom Alliance (EBA) program. Together, they unveil the unique elements of this flagship offering, which has been empowering Allied Health Business Owners to navigate challenges, grow their businesses, and achieve remarkable results. Whether you’re curious about joining or want an insider’s perspective, this episode delivers! For the first time, the Entrepreneurial Boardroom Alliance Program is open to new participants outside their existing client base. Cathy and Layland explain how this exclusive program can guide you...2025-01-0539 minAllied Health Business BrillianceRerun: Understanding Human Behaviour at Work & What Makes Excellent Customer ServiceWelcome to another insightful episode of Allied Health Business Brilliance. In this rerun episode, Cathy Love is joined by Cate Schreck, the Founding Director and Service Excellence Coach of Light Bulb Training Solutions and Just for Schools. Cate shares her wealth of knowledge on customer service excellence, emotional intelligence, and how Allied Health businesses can create meaningful team engagement to elevate their operations. A great quote by Cate, “Excellent customer service is not treating people how you want to be treated, it’s treating people how they want to be treated.” Topics covered on emotional intelligen...2024-12-2950 minAllied Health Business BrillianceRerun: Artificial Intelligence in Allied Health Operations – What You Should KnowIn this episode, we have Marcus Jean-Francois, Systems Champion and Coach at Nacre Consulting, joins the podcast with Chantelle Robards to discuss what Allied Health Business Owners should be looking out for when it comes to Artificial Intelligence. Deep dive into the world of AI and its practical applications in Allied Health. Tools like ChatGPT and Gemini are transforming business operations like creating workflows, newsletters, and clinical programmes, saving time and enhancing precision. Marcus shares his expertise, covering AI’s evolving capabilities, tips for “priming” tools like ChatGPT for optimal results, and the importance of adapting to emergin...2024-12-2232 minAllied Health Business Brilliance2024 Reflections - Wins, Challenges, and What's Next?In this special year-end episode, Cathy Love is joined by Chantelle Robards and Layland Webb for a lively and insightful conversation about 2024. Together, the trio reflects on the year’s highlights, key industry trends, recruitment successes, and the lessons learned along the way while navigating the evolving NDIS landscape. The trio also celebrates Nacre Consulting’s impactful programs like the Flying Start-Up Club and Quarterly Accelerator Conferences. With stories of wins, resilience, and team retreats, this episode offers a heartwarming look back at a transformative year. Without a doubt, an episode that will inspire you for 2025! Topi...2024-12-1543 minAllied Health Business BrillianceBuilding Resilience in Allied Health BusinessJoin Cathy Love and Dr. Margaret Beattie, Health Service Manager at Super Rehab, as they dive into the intricacies of building resilient Allied Health businesses. Margaret shares her journey, the evolution of Super Rehab, and the strategies they’ve employed to foster a thriving team culture, introduce innovative services, and create sustainable growth in the Allied Health sector. In this episode, Dr. Margaret also sheds light on the challenges of navigating the ever-changing Allied Health landscape, including adapting to NDIS reforms, addressing workforce needs, and sustaining growth. Through candid discussion, she highlights the value of strategic planning, rob...2024-12-0842 minAllied Health Business BrillianceBuilding Value in Your Allied Health BusinessIn this episode, Cathy Love reconnects with Michael Kerr, founding director of Kerr Capital, for an in-depth discussion on building sustainable value in small businesses. Together, they explore the importance of operational efficiency, financial clarity, and strategic planning to create businesses that thrive—whether owners choose to sell, scale, or step back. Topics covered on Allied Health Business Growth and Strategic Planning: Optimising Operations for Allied Health Businesses: Practical steps to streamline day-to-day management, improve profit margins, and reduce owner dependency. Understanding Valuation: What drives value in an Allied Health business, including financial performance, client mix, and oper...2024-12-0146 minAllied Health Business BrillianceEvolutions of Paediatric Physiotherapy and Innovations in Allied HealthIn this episode, Cathy Love is joined by Mary-Anne Xenitelis, the trailblazing founder of the Paediatric Physiotherapy Center and Moore Intensive Therapy Studio. Mary-Anne shares her journey from the early days of becoming a pioneering force in paediatric care in Melbourne, Australia. This candid conversation unpacks the evolution of Allied Health businesses, the challenges of adapting to shifting funding landscapes like the NDIS, and the power of community-driven care. Join us for this engaging episode as Mary-Anne shares her wisdom, resilience, and passion for advancing Allied Health care while staying true to her purpose of empowering her te...2024-11-2449 minAllied Health Business BrillianceNavigating NDIS Changes and Foundational SupportsJoin Cathy Love and Chantelle Robards as they deep dive into recent shifts in the NDIS landscape that impact Allied Health businesses. In this episode, they share an honest, practical look at the current state of foundational supports, registration updates, and the implications for business owners, support coordinators, and clients alike. From advice on audit cycles to navigating the worker screening process, this episode offers insights for businesses navigating the complexities of registration and foundational supports. Tune in to understand how these changes could impact your Allied Health practice and what steps you can take to prep f...2024-11-1743 minAllied Health Business BrillianceAchieving Stability and Growth in Allied HealthIn this episode, Cathy Love chats with Susan Marden, the Director of OneOnOne Children’s Therapy. They discuss the challenges and growth strategies for Allied Health businesses, particularly in the complex landscape of NDIS. They dive into the Early Start Denver Model (ESDM) for autism intervention, the importance of team training, and the impact of changing government policies on clinic operations. Topics covered in this episode: Expanding and managing Allied Health clinics Early Start Denver Model (ESDM) and autism intervention best practices Navigating the challenges of the NDIS and maintaining clinic stability P.S. Need a l...2024-11-1042 minAllied Health Business BrillianceFinancial Future-Proofing for Allied HealthIn this solo episode, Cathy introduces the upcoming Financial Future-Proofing for Allied Health Masterclass. Cathy outlines the practical steps business owners can take to build a solid financial foundation, from mastering budgeting basics to diversifying revenue streams.Listen in to gain insights into enhancing profit margins and mitigating risk management issues. Cathy emphasises the importance of data-driven decisions and self-care, providing a roadmap for long-term success in Allied Health.Topics covered in this episode include:Key themes of the Financial Future-Proofing for Allied Health Masterclass.Strategies for understanding and diversifying revenue streams.Practical tips for establ...2024-11-0313 minAllied Health Business BrillianceCelebrating the Allied Health AwardsIn this episode of the Allied Health Business Brilliance Podcast, Cathy Love and Chantelle Robards reflect on their experience at the Allied Health Awards on the Gold Coast. They share highlights from the event, discussing the importance of recognising the contributions of Allied Health Professionals and celebrating their achievements. The episode delves into the significance of evidence-based practice and how many award winners stood out by demonstrating measurable outcomes. Cathy and Chantelle explain the rigorous process behind selecting finalists and encourage others to apply for future awards to celebrate their hard work.Topics covered i...2024-10-2730 minAllied Health Business BrillianceRerun: Creating Safe Spaces and Empowering OthersMishma Kumar-Jonson, CEO and Principal Social Worker of The Iceberg Foundation, joins PPMP to speak about their fast and furious seven to eight month journey of starting up and growing the business in this rerun episode.From describing the story behind their stunning logo and the power of branding, to discussing all things fear and failure, Mishma brings plenty of insight to this episode. You’ll hear them share their thoughts on embracing innovation, empowering the team, and loving the business side of things. Topics covered in this episode: Trusting in people’s creative proces...2024-10-2043 minAllied Health Business BrillianceAI Solutions for Allied HealthJoin Cathy Love as she chats with Angela Mariani and Mani Batra, Co-Founders of Everbility, to explore AI solutions for Allied Health. They discuss how AI can reduce burnout, streamline documentation, and boost clinician efficiency by saving time on administrative tasks.In addition to the benefits, they cover Everbility’s focus on privacy and responsible AI use, ensuring that all data remains secure. For Allied Health Business Owners interested in harnessing AI solutions for Allied Health to enhance patient care, this episode offers a unique and insightful perspective.Topics covered in this episode: The founding st...2024-10-1346 minAllied Health Business BrillianceEntrepreneurial Boardroom Alliance ProgramCathy Love and Layland Webb dive into the transformative Entrepreneurial Boardroom Alliance Program. This flagship program is designed to help Allied Health Business Owners achieve business growth, providing a collaborative space for peer support and accountability. For the first time, the Entrepreneurial Boardroom Alliance Program is open to new participants outside their existing client base. Cathy and Layland explain how this exclusive program can guide you to measurable success, whether through increased revenue, time management, or team performance.Topics covered in this episode: The core objectives and unique aspects of the Entrepreneurial Boardroom Alliance Pr...2024-10-0640 minAllied Health Business BrillianceRerun: Learnings from James Clear LIVE – Atomic Habits EventIn this rerun episode, listen in as Cathy shares her personal experience at the James Clear LIVE event with Atomic Habits author, James Clear. You’ll hear as Cathy discusses her biggest learnings, including what she resonated most with during the event.These learnings are wonderfully insightful for everyone looking to improve many aspects of their life, but especially Allied Health Business Owners who want to understand the best ways to create and maintain habits.Here’s a glimpse into Cathy’s learnings from the event:How you should be rethinking your habits.The four stage...2024-09-2925 minAllied Health Business BrillianceLeadership Strategies for Coaching Underperforming EmployeesAre you struggling with coaching underperforming employees in your Allied Health business? In this episode, Cathy Love and Layland Webb tackle the common challenges business owners face when employees aren’t meeting expectations. From missed KPIs to negative attitudes, they share actionable strategies to help improve team culture and overall productivity.You’ll also learn how setting clear expectations, maintaining regular coaching sessions, and developing leadership strategies can turn things around for both your team and your business.Topics covered in this episode: How to effectively approach coaching underperforming employees.The impact of underperformance on team...2024-09-2255 minAllied Health Business BrillianceRerun: Allied Health Assistant TrendsTune back into this fireside chat with Cathy and Chantelle as they discuss all-things Allied Health Assistants, also known as AHAs, in this rerun of Episode 307.Listen as they chat about the period of acceleration in terms of focus on AHAs as a response to the Allied Health workforce shortage, and hearing about the challenges business owners are facing trying to implement them all.Topics covered in this episode: AHA trends.Why the industry has a long way to go.Allied Health Assistants’ National Association Ltd (AHANA) giving frameworks to guide expectations.Scope of practi...2024-09-1537 minAllied Health Business BrillianceLegal Strategies for Small BusinessesCathy Love sits down with Ian Aldridge, Founding Director of Progressive Legal, to explore essential legal strategies for small businesses, in particular, Allied Health businesses. They dive into the importance of setting up the right legal structures early on and how effective risk management can save businesses from costly mistakes.The conversation also covers the critical role of intellectual property in protecting your business, particularly when preparing for growth or a potential sale. Whether you’re just starting or looking to scale, this episode is packed with valuable insights on legal strategies for small businesses.Topics co...2024-09-0148 minAllied Health Business BrillianceAllied Health Business Growth InsightsIn this episode, Cathy Love and Andrew Charalambous, Founding Director of Back to Basics Health Group, chat about his journey of achieving business growth over the past 13 years. Andrew shares the vision that inspired him to start his business, the challenges he faced early on, and how he overcame perfectionism to build a thriving practice.The discussion dives into the importance of systems and processes in scaling a business, creating a strong team connection in a predominantly mobile practice, and the impact of hiring the right practice manager. If you're interested in strategies for Allied Health business...2024-08-2545 minAllied Health Business BrillianceThe Power of Team Retreats in Allied HealthIn this episode, Cathy Love and Layland Webb explore the transformative power of team retreats in Allied Health. They explore how these retreats have evolved over time, becoming key to building team cohesion and enhancing leadership strategies for Allied Health Business Owners. Cathy and Layland share how selecting the right environment and encouraging team participation can significantly boost employee engagement and overall team success.You’ll also hear about the challenges and learning opportunities that arise during these retreats, offering valuable insights into making future team gatherings even more effective.Topics covered in this episode...2024-08-1859 minAllied Health Business BrillianceThe Impact of the NDIS on Team WellbeingJoin Cathy Love and Chantelle Robards in this insightful episode as they delve into the NDIS impact on team wellbeing. Listen as they focus on how the evolving landscape of the NDIS affects Allied Health professionals and their businesses, where they explore the current challenges of provider registration, highlighting the need for more streamlined and relevant processes.This episode also covers the introduction of foundational supports for early childhood, emphasising the importance of effective frameworks and innovative strategies.Topics covered include:Understanding the NDIS impact on team wellbeing including financial pressures and the need for advoc...2024-08-1149 minAllied Health Business BrilliancePushing the Frontier on AI TherapyDoes AI therapy work? What’s it like talking to an AI therapist? How can you work with AI in the Allied Health industry? To answer all these questions and more, the incredible Sally-Anne McCormack joins the podcast for this jam-packed episode.You’ll hear Sally-Anne discuss ANTSA Psychology, which is an AI therapy app that automates care and connection between therapy sessions. She also shares insights into her experience owning businesses without being too much of a business-oriented person, giving inspiration to every Allied Health Business Owner hopeful who isn’t sure about where to start.Topics cov...2024-07-2851 minAllied Health Business BrillianceRisk Management in Allied Health BusinessesRisk management frameworks are made easy in this episode with Layland Webb – Business Manager at Nacre Consulting. We’re keeping it close to home in this episode as Layland reveals his insights on how Allied Health Business Owners can navigate risk management.From exploring the key risk management principles, to NDIS risks, you’ll hear Layland discuss how managing risk successfully in your Allied Health Business protects your business, helps decision-making, opens opportunities, builds trust, and engages your team.Topics covered in this episode: Layland’s role as Business Manager at Nacre.What risk management invol...2024-07-2144 minAllied Health Business BrillianceCreating Successful Online Occupational Therapy ProgramsOnline Occupational Therapy programs have just got a facelift, and it’s in the form of Otuition – an incredible online OT platform founded by Lauren Hart and Therese Sullivan. Cathy sits down with Lauren and Therese to discuss their journey building Otuition into the thriving platform it is, where they share their experiences as co-founders, mentoring and coaching OTs everywhere to provide them with confidence and support. Topics covered in this episode: Balancing anxiety and creativity as an Allied Health Business Owner.What Otuition is all about and what’s next for online OT programs.Mentori...2024-07-1445 minAllied Health Business BrillianceExciting News About the PodcastDrum roll please…The podcast is getting a refresh! Don’t worry – the content is still everything you know and love, but the podcast is getting a new name, new look, and new feel. Listen to this episode where Cathy reveals all the exciting details and find out what you can expect from this wonderful change. It’s also a great reminder to check in on your own brand regularly and not be afraid of change – it really is a beautiful thing. Connect with Cathy Love Visit Cathy’s Website Follow Cathy on Instagram (@nacreconsultingau) ...2024-07-0710 min
Allied Health Business BrillianceRerun: The Flying Start-Up Club: Launching A Successful Allied Health BusinessEnjoy this rerun of Episode 300 where Cathy Love shares a comprehensive business flight plan for young Allied Health Businesses who have recently ventured into the entrepreneurial path. Remember: starting and growing a business can be challenging, but you don’t have to do it alone! Cathy discusses the importance of setting the foundations right for your business as early as possible. Lean in and throw that note-taking hat on, because this episode outlines all the key factors you need to consider when growing your Allied Health business. Here are some items you’ll discover in the Fl...2024-06-3034 min
Allied Health Business BrillianceRerun: Clinical Leaders Collective – NEW 90-Day ProgramDid you catch this episode with Cathy Love about our Clinical Leaders Collection Program? Listen once more to catch a glimpse at what you’ll discover about this insightful and practical 90-day program.After doing a whole lot of data research and getting industry intel on the role of clinical and team leaders, Nacre Consulting is bringing you the Clinical Leaders Collective Program where Allied Health Business Owners can learn how to upskill and boost confidence in their leaders.Cathy discusses the difficulty of finding industry-specific training opportunities for Allied Health leaders, es...2024-05-1228 min
Allied Health Business BrilliancePractice Managers Academy is BackYou heard it right – the Practice Managers Academy is back by popular demand! After observing the steady expansion of Allied Health businesses right across Australia, we want to continue helping and support all of you amazing Allied Health Business Owners as you step up in your role of leading your leaders. And that’s exactly why the Practice Managers Academy was born – to help support the development of the leadership layers in these key people within every expanding Allied Health business. Listen to the episode to find out all the event details. Sign up...2024-05-0517 min
Allied Health Business BrillianceManaging Referrer PartnershipsTune in for this jam-packed brainstorming session with Cathy, where she helps you go deeper into your marketing, and your considerations when it comes to wait lists.You’ll hear Cathy explore the ongoing trend implying that wait lists are dissolving, her theories behind why this trend has erupted, and how to approach a new strategy to your wait lists. Cathy also chats about the marketing efforts of Allied Health Business Owners, including how thrilled she is to be seeing such impressive content on socials lately, and how to make sure you’re co...2024-04-2832 min
Allied Health Business BrillianceCathy’s Top Book Picks of the MomentRead any good books lately? Cathy has, and she’s here to share them with you! If you’ve been needing to add some new books to your list lately (and awesome ones at that) then this episode is for you.Cathy shares the titles of her recent favourites, plus gives you an insight into what they’re all about and why you’ll love them. From planning like a pro to self-care, Cathy’s top picks of the moment cover a range of genres that every Allied Health Business Owner will appreciate.While yo...2024-03-3124 min
Allied Health Business BrillianceFinancial Fitness – What is Your Money Mindset as an Allied Health Business Owner?What is your money mindset as an Allied Health Business Owner? Get ready for a meaty topic to wrap your listening ears and thinking caps around today – Cathy shares her top tips on how to strengthen your financial fitness and how to position your money mindset.Here’s what you’ll discover in this episode: An insight into how Cathy got the hang of numbers in her business ventures before Nacre Consulting. The importance of finding top-shelf bookkeeping. Being persistent. The Glossary of Financial Terms. Types of questions you should...2024-02-2523 min
Allied Health Business BrillianceBoosting Team Culture for Business Performance MasterclassGet excited! Another Nacre Masterclass is on its way, and now is your opportunity to sign up to join in live for a wonderfully enriching night. Boosting Team Culture for Business Performance is an amazing opportunity to get a refresher on how to navigate and enhance your team culture.Sign-up now for the MasterclassHere’s what to expect for this Masterclass: How does your company culture compare to others? Understand how you navigate towards a north-star culture. Learn how leadership sets the tone. How are...2024-02-1118 min
Allied Health Business BrillianceThe Flying Start-Up Club: Launching A Successful Allied Health BusinessIn this week’s episode, Founding Director of Nacre Consulting, Cathy Love shares a comprehensive business flight plan for young Allied Health Businesses who have recently ventured into the entrepreneurial path. Starting and growing a business can be challenging but you do not have to do it alone! Cathy discusses the importance of setting the foundations right for your business as early as possible. There are various factors to consider when growing your business and this episode will outline those key factors for you. Lean in and get your note-taking hat on. Here...2024-02-0434 min
Allied Health Business BrillianceCathy’s Learnings from James Clear LIVE – Atomic Habits EventListen in as Cathy shares her personal experience at the James Clear LIVE event with Atomic Habits author, James Clear. You’ll hear as Cathy discusses her biggest learnings, including what she resonated most with during the event.These learnings are wonderfully insightful for everyone looking to improve many aspects of their life, but especially Allied Health Business Owners who want to understand the best ways to create and maintain habits.Here’s a glimpse into Cathy’s learnings from the event: How you should be rethinking your habits.2023-10-0126 min
Allied Health Business BrillianceClinical Leaders Collective – NEW 90-Day ProgramDive into the latest solo episode with Cathy Love as she shares some exciting news: you can join in on the latest program, the Clinical Leaders Collective!After doing a whole lot of data research and getting industry intel on the role of clinical and team leaders, Nacre Consulting is bringing you the Clinical Leaders Collective Program where Allied Health Business Owners can learn how to upskill and boost confidence in their leaders.Cathy discusses the difficulty of finding industry-specific training opportunities for Allied Health leaders, especially programs that don’t build on...2023-08-2028 min
Allied Health Business BrillianceThrive90: Business Growth Activator Program to Move Towards SustainabilityGrab a drink and get comfortable as you tune in to the latest solo episode with Cathy Love, where this time she shares an exciting new program called Thrive90: Business Growth Activator.This 90-day program is designed for new business owners and startups to give industry insights and build confidence at the beginning stages of their wonderful business journey.We’re bringing together a community of like-minded Allied Health business owners (which is when truly amazing things happen) to help you upskill yourself to a whole other level. Listen to the full episo...2023-08-0626 min
Allied Health Business BrillianceRerun: How A New Website Can Benefit Your BusinessWhen was the last time you looked over the website you use for your business? Perhaps it’s time for a refresh? Your website is like your shopfront, and if it’s looking a little shabby, then people aren’t going to want to stop and look any further.In this rerun episode, Cathy chats about the importance of having an up-to-date website for your business and its many benefits. A fresh-looking website is what’s going to make you stand out from your competition, and it’s also a reflection of your brand. This i...2023-07-0235 min
Allied Health Business BrillianceThe Retention Convention MasterclassTune into the latest solo episode with Cathy as she covers what you’ll learn at the latest Nacre Consulting’s masterclass (which is back by popular demand), Retention Convention. During this masterclass, we’ll be looking at retention through a whole-business approach, which means looking at it through the lenses of management, leadership, and operations.This pacey and practical masterclass will have you thinking about what you can be doing strategically to retain your dream team. We’ll be getting you in strategy mode, where we’ll check in on how you’re going on all fronts. Rememb...2023-04-0229 min
Allied Health Business BrillianceCreating Personal Routines for Energy Management and SustainabilityThis solo episode of Cathy invites you to have a major rethink of the way you approach your routines to support energy management and sustainability. Cathy shares how she knows when to review, replace, and refresh all the wild and wonderful routines she has across her lifestyle, encouraging you to do the same to give you the best chance at creating optimal personal energy.Listen as Cathy walks you through different ways to think about your personal battery as your energy powerhouse throughout your day. She shares her principles for establishing your own routine, including the importance...2023-03-1929 min
Allied Health Business BrillianceCathy’s Current Favourite Reads for Every Business OwnerCathy is back with another Solo Episode, but this time things are a little different. Listen in as she walks you through her current favourite books that will help inspire, motivate, and educate every Allied Health business owner at any point in their business journey.Cathy shares a range of books that you can get your hands on, each one with its own impact on either your professional life, personal life, or even both. There are also plenty of topics to choose from, including leadership, technology, Aboriginal culture, and more.Here is...2023-02-2635 min
Allied Health Business BrillianceRerun: Building an Allied Health TeamThis Solo Episode features Cathy as she shares her thoughts on how to build a successful Allied Heath team. It’s a question that often excites her, as it means the business is ready to grow and flourish. You’ll hear as she discusses why the word “team” is preferred as opposed to “staff”, as well as the importance of investing your time in working with an HR professional to understand position descriptions and contracts. She also talks in-depth about independent contractors versus employees, including what you need to look out for – plus she covers a key piece on casual...2023-02-1215 min
Allied Health Business BrillianceThe Onboarding Operation MasterclassCathy is back for a solo episode on the podcast, where this time she’s covering the exciting upcoming Masterclass, the Onboarding Operation: Super Organised Onboarding for Sustained Success. She talks about wanting to open the onboarding door and taking a deep dive to help Allied Health business owners reconsider their onboarding strategies and make them stronger. As being such a critical stage, it’s important for business owners to adapt to the ever-changing Allied Health industry. With the market becoming more sophisticated every year, people are expecting a more comprehensive and holistic start to working with you. 2023-01-2224 min
Allied Health Business BrillianceBusiness Planning for 2023 BrillianceReady for 2023 to be your best year yet? With so many interesting on-goings in the Allied Health industry, Founding Director of Nacre Consulting, Cathy Love, asks some important questions as we usher in a more vibrant and successful 2023. Cathy highlights some key points on the importance of planning ahead for your Allied Health business. This upcoming Masterclass, “Business Planning for 2023 Brilliance” is set out to be interesting and creatively tailored for you. Listen to this episode for some key pinnacles of what this Masterclass could bring for your business. Topics covered on forward...2022-11-2726 min
Allied Health Business BrillianceMasterclass: Strategies for Promoting Balance and Preventing BurnoutEver heard the word, “burnout”? It’s a major topic of discussion in all industries, particularly after the past couple of years, and especially in the allied health industry. You may have heard your colleagues talk about it, or you may have experienced it first-hand for yourself. With it being such a pertinent topic right now, I’ve decided to run a brand new masterclass to help anyone who is dealing with the challenges of burnout. This masterclass, “Strategies for Promoting Balance and Preventing Burnout”, will dive into three main topics: Focusing and Acting Faster, Creating a Self-Care Cult...2022-10-2315 min
Allied Health Business BrilliancePractice Managers Academy is back!Does your practice manager have the skills and support they need to really flourish? After plenty of research, we’ve uncovered that there are many practice managers out there who don’t have the right support. It often feels isolating and lonely, and they feel that their remarkable responsibilities and huge demands aren’t being recognised as they should be.At Nacre Consulting, we’ve been extra busy (as always) in creating a platform for practice managers to be heard, understood, and give them that opportunity to really hone their craft.Practice Managers...2022-07-1023 min
Allied Health Business BrillianceBusiness Journeys, Mentors & Learning Along the WayIt’s time to switch things up! This week’s episode is flipped on its head with an interview with Cathy Love. Nataleigh Elzein, our very own Marketing Coordinator at Nacre, is here to help you get to know a little more about Nacre’s Founding Director. Nataleigh gets right into quizzing Cathy about her career journey, starting way-back-when as a kid when she would sell bookmarks, organise play shops, craft stalls, and pocket money negotiations. It’s clear that Cathy’s had that entrepreneurial zest well before she started her own business. You’ll get some wonde...2022-02-2038 min
Allied Health Business BrillianceRerun: Allison Joyce Interview: Falling In Love With The Numbers Of Your BusinessKnowing your numbers is essential for running a successful business but it seems many allied health business owners don’t know how to manage their books properly. To learn more about how to gain more control of the books, I chatted with Allison Joyce, Managing Director of Efficiency Partners, a financial management consulting and education company. The company offers high-level bookkeeping, education and management accounting services for SMEs in a range of industries, but specialises in allied health and medical industries. Allison founded the company in 2004, when she was working as an accountant and consultant an...2022-02-0632 min
Allied Health Business BrillianceGet Back Into The Driver’s Seat – Join Our 5 Day Business BootcampCOVID sucks. There’s no better way to put it. With days, weeks and months of uncertainty, we’re all trying to find our way within a tough landscape that doesn’t make it easy to plan. Many of you probably feel like your business brain is out of the game. Constant competing priorities, decision fatigue, dampened energy and mindset… Perhaps you feel like you’re not allocating enough time to your financial know-how. Or you don’t know where to start with getting your business to the next level. How can we have enough energy to get...2021-09-1912 min
Allied Health Business BrillianceReclaiming Your Business in 2020As a business owner navigating through this pandemic, we know you have many, many questions going through your head. And as everyone, including allied health business owners, are going out of hibernation, there are a lot of things to be done to get ready for the next phase of business. It is a time when business owners like you are asking what you need to do about their business, your team, moving forward, and getting back into the groove. The biggest question though is, how can you, as a business owner, reclaim 2020? We would like to help y...2020-06-2921 min
Allied Health Business BrillianceCreating Work-Life Balance as an Allied Health Business OwnerOverworking isn’t new to allied health business owners who take on so many roles all at the same time while trying to manage everything in between. But it doesn’t have to be this way forever. I’m here to tell you that you can change this and you can do something about it today. I have been that kind of business owner once in my life - overworked and underpaid. But with the right mindset, tools and people to support you, you can reclaim your time, happiness and life. If you are up for the challe...2020-03-0117 min
Allied Health Business BrillianceLearning the Ropes in Transitioning from Clinician to Business OwnerThe NACRE team is uber busy as we get ready for our Private Practice Virtual Conference happening on October 25, 2019. Save the date! The topic I’m going to talk about today relates to the conference - how, when, where, and why you shift from being a clinician to more of a business owner. From clinician to team-facing, releasing most of your clinical work, and committing more time to develop, train, teach and coach your team. Episode highlights: What does it mean to become team-facing? Having a good working knowledge on employment awards, good position de...2019-10-0622 min
Allied Health Business BrillianceLaunching Your Team Into Your Best Year Yet!We are very excited to announce that we are going to be having our 3rd virtual conference on Friday 25th of October 2019. This will be a pretty fun and action-packed conference that will help you do business easier and a little more fun. Believe it or not, most of the questions I get asked on business meetings, calls, webinars, coaching, and other conversations I’ve had are about team, recruitment, retention and leadership. This is why our theme for October’s virtual conference is “Excite Your Team for Business Success.” What is discussed in this episode:2019-09-0812 min
Allied Health Business BrillianceThe Woman Behind the Voice of the Private Practice Made Perfect PodcastToday, we turn the tables as Letitia and Emma interview me, Cathy Love, on this very, very special 100th episode of the Private Practice Made Perfect podcast. In this laid back episode, you’ll get to know more about me; my love for renewal, books, travel, and having a business; my best learnings from years and years of experience both in my personal and professional life. For those who have listened from the first episode, to those just starting to unpack the goodness of the podcast, and to all who have stuck with us until tod...2019-08-1848 min
Allied Health Business BrillianceAdam Houlahan Interview - Building Your Referral Network With LinkedInHaving an online presence is important for any business person, including allied health business owners. One of the best ways to do that is via LinkedIn. As it continues to evolve, it becomes a much more powerful personal branding tool. In this episode, I chat with Adam Houlahan, the Founder and CEO of Web Traffic That Works, and a global keynote speaker, about how allied health professionals can use LinkedIn to not only grow their presence but their referral network too. Adam is not only a LinkedIn expert, he’s an Amazon Best Selling Author of...2019-03-0325 min
Allied Health Business BrillianceBuilding An Allied Health TeamThere is a question I get asked a couple of times a week: How do I build a team? When I’m asked this question, people aren’t always referring to their clinical team, often they’re talking about their admin team. I am a big fan of bringing admin into the business before you bring in clinical teammates because if you bring a clinician in first, guess what doubles? The admin. It may seem like a simple question to ask, but building the right team, at the right time, is key to building a succes...2019-02-1711 min
Allied Health Business BrillianceOnboarding New Recruits In Your Allied Health Business: 15 Tips To Improve Your ProcessDo you sometimes get the feeling like/that your onboarding process for new team members in your allied health business might leave a little something to be desired? In this episode, I talk about... Problems allied health businesses are having with onboarding new recruits Current challenges in hiring and retaining staff Why having a strong onboarding process matters Why you need to go slow Suggested onboarding process timeframes Top priorities and where to start with your onboarding process How to document everything Processes to follow What format to deliver your onboarding in for maximum employee engagement...2019-02-1012 min
Allied Health Business BrillianceLearning The Business Side Of Allied Health: My Top 10 TipsI get asked time and time again, “How do I learn about the business side of things?” What’s more accurate is allied health business owners telling me, "I've never learned the business side of things”. It makes complete sense, they're different sides of the same coin. When I was at university doing my occupational therapy degree, there was not a single sniff of any sort of business education. But things are changing. In this episode I share my top 10 tips for improving your business skills so you can be the allied health business owner you stri...2019-02-0310 min
Allied Health Business BrillianceRenee Townsend And Tarryn Dee Interview - Serving Kids With ‘Diffabilities’In this episode, I talk about all things NDIS with Renee Townsend and Tarry Dee, co-founders of My Diffability. We discuss the challenges as an online supplier, hearsay in the allied health sector, and, perhaps most importantly, remembering the bigger picture: it’s about helping people. The Victoria-based company is an online store that provides therapy resources, equipment, toys and gifts for people with different abilities, special needs, sensory processing disorder, autism ASD and learning difficulties. Both owners are successful in their respective fields of Paediatric Speech Pathology and Occupational Therapy and after seeing a ga...2019-01-2737 min
Allied Health Business BrillianceWorking Together To Build A Better Allied Health BusinessAllied health business owners invest a lot of time and money into their craft and their technical skillset, but tend not to invest the same energy into the business and team management side of things. Running an allied health business can be lonely and isolating and emotionally and mentally draining. Sticking together to help each other get the most from our private practices is the way to go. In this episode I chat about getting the right business advice, my Business Advantage Membership program, and what I think you need to do to ensure a...2019-01-2017 min
Allied Health Business BrillianceEmma Small Interview - Manual Handling In The Allied Health SectorThe allied health sector is all about caring, but often it’s the health of the caregivers themselves that’s overlooked or not handled as well. In this episode I chat with Emma Small, an “entrepreneurial Occupational Therapist and co-founder of NSW-based company, Risk Managed. Emma’s background is in working with people with disabilities and care organisations. After a number of years rehabilitating injured workers, she founded Risk Management with her business partner, Aideen Gallagher. The company works with disability care organisations, consulting on health and safety and providing training to help keep sup...2019-01-1346 min
Allied Health Business BrillianceThe Power Of The One-Page Allied Health Business PlanWhen it comes to ensuring a successful allied health business, or any business for that matter, a business plan is a must. The power of the one-page business plan is often overlooked because business owners say they don’t have enough time to develop one. Some say they want to and might even start the planning process, but never have quite enough time to finish it. It’s not easy to implement, let alone when it isn’t fully baked. But I think if you fail to plan, you plan to fail. Topics covered in this e...2019-01-0615 min
Allied Health Business BrillianceTristan Gray Interview - Sourcing New Allied Health Clients With SEOWhether you’re a solo practitioner, have a small team, or are a large practice, it’s important to spend time and money on your brand. For many, it seems like a waste, but that could not be further from the truth. It could help you significantly grow your new client list. I spoke to Tristan Gray, co-founder of digital marketing agency Studio 56, who shared his knowledge of successfully building a brand and online presence. The Geelong-based company works with healthcare practices throughout Australia on marketing and business development, predominantly digital marketing: SEO, Google Ads (AdWo...2018-12-3047 min
Allied Health Business BrillianceHow To Become The Chief Of Your Child’s Special Needs Tribe: My BookToday I’m talking about writing a book; the process and all that goes with it. I speak to many business owners who have plans to write a book. It was something I thought about, and something I was always encouraged to do. Different people poked and probed and said, "What about a book? You should write a book." I never really took them seriously. I was of the belief that because I work with families and children, like everybody else, I had nothing different or interesting to say. It was during a bu...2018-12-2311 min
Allied Health Business BrilliancePodcasting - The New Blog For Allied Health ProfessionalsHave you ever wondered if maybe you should start a podcast for your allied health business? Or how difficult it might be to get set up and running with a podcast of your own? In this episode, I talk about podcasting, pull it apart, and demystify it a little bit. I’ll walk you through the main reasons why you should (probably) start a podcast and the steps to get started (because it’s actually not as hard as it sounds!). Topics covered in this episode: Why start a podcast Why podcasting is the new b...2018-12-1613 min
Allied Health Business BrillianceHow To Run Group Programs for Your Allied Health PracticeRunning group programs is a popular topic that seems to be bending the minds of many allied health business owners, particularly those working with children and families. It’s often something private practices want to offer to their clients, but can’t make work from a profitability point of view. While running groups are a lot of work, they’re also a lot of fun. In this podcast, I share my tips on how to make group programs work for you, your team, your business, and your clients. Topics covered: NDIS fee schedule for group...2018-12-0216 min
Allied Health Business BrillianceAllison Joyce Interview: Falling In Love With The Numbers Of Your BusinessKnowing your numbers is essential for running a successful business but it seems many allied health business owners don’t know how to manage their books properly. To learn more about how to gain more control of the books, I chatted with Allison Joyce, Managing Director of Efficiency Partners, a financial management consulting and education company. The company offers high-level bookkeeping, education and management accounting services for SMEs in a range of industries, but specialises in allied health and medical industries. Allison founded the company in 2004, when she was working as an accountant and consultant an...2018-11-2232 min
Allied Health Business BrillianceSummer Break Survival: Maintaining Personal Energy When Business Is BoomingNo one knows a business's unique rhythms better than the business owner themselves, but we nearly all experience a busier life across the last quarter of the year. Business gets even more frantic in the last few months, especially in December, as the holidays hit. At this time of year we start to notice seasonal cycles and changes, like seasonal client demands and so on. One major thing we should concentrate on though is maintaining personal energy throughout the chaos. In this episode I cover: Seasonal changes and cycles of business Being vulnerable to...2018-11-1815 min
Allied Health Business BrillianceSusan Hawkins Interview - Preparing The Allied Health Sector For The NDIS AuditDo you have quality embedded in your overall allied health operation? I spoke to Susan Hawkins, one of the founding directors of Practical Quality plus (PQplus), about quality assurance for allied health business owners, the NDIS audit process and how the company helps both new and existing allied health providers. PQplus was founded as the NDIS was rolled out across Australia. The company helps new and existing providers understand the compliance requirements around quality. Having previously worked in the human services sector across disability, mental health and aged care, Susan is well positioned...2018-11-1131 min
Allied Health Business BrillianceMiriam Raleigh Interview - Bridging The Gap In Paediatric DieteticsThere are plenty of dietitians in Australia and while the number of those specialising in paediatrics is growing, so are the number of children and families needing help. In this episode, I chat with expert paediatric dietitian and business owner, Miriam Raleigh, about the specialist nutrition sector, telehealth services and balancing private practice duties with family duties. After studying at Monash University with a placement at the Royal Children’s Hospital, Miriam went on to work in adult health services and paediatric dietetics both in Australia and overseas in London. Upon returning to Me...2018-11-0437 min
Allied Health Business BrillianceBusiness Planning: How To Get What You Want From The Year AheadIt’s getting to that time of year when everything seems to speed up, blurring past us at record pace. It’s a busy time of year but it’s also the perfect time to delve deep into strategic business planning for the year ahead. A lot of business owners tell me they will do their business planning in January, which is OK. It’s a lot better than no business planning. But would they benefit more from getting a red hot run in the last few months of the previous year? I think so. In this...2018-10-2812 min
Allied Health Business BrillianceEp. 56 Danny Hui Interview - Connecting Care Teams In The Disability SectorNavigating the disability sector is challenging at the best of times but having a care team that is connected and on the same page is giving families and allied health providers the ‘confidence to thrive’. Danny Hui, Founding Director of sameview, a digital platform designed to help address the problem of disability care coordination. The app works by bringing the care team together - doctors, care workers, therapists, educators, family members etc. Using the app, users and providers can track and share goals and events and keep the team up-to-date to enable effective collaboration. Prior to s...2018-10-1434 min