Shows
Recruit & Retain: Trucking EditionEpisode 176: Drive for Show. Putt for Dough. The long and short game of driver recruitmentProfessional golf's Masters Week was the inspiration for this episode of Recruit & Retain, during which host Chad Hendricks discusses how truck driver recruiting departments need a great short game, but the long game is what will take them farther. "So far I haven’t been able to find a single leader to describe to me in detail what their long game is going to be. It is a hope and pray plan or 'we’ll figure it out as we go,'" Hendricks says in this episode. But what if it didn't have to be that wa...
2023-04-0612 min
Recruit & Retain: Trucking EditionEpisode 175 - Evolution of AdvertisingAdvertising in the truck driver recruiting industry has evolved considerably over the past 10 years – and it’s about to make another shift. But if you're wondering why you keep getting the same results, or worse, your results are not as good as they used to be with the same or higher advertising budget, this podcast is for you. Chad Hendricks, host of the Recruit and Retain Trucking Edition podcast and President of Driver Outcomes, discusses the evolution and how the advertising industry continues to fall short. He explains why we may be looking at the wrong...
2023-02-0617 min
The Cannonball Mindset77: Gay Hendricks, dismantling your upper limit problem and breaking into your genius zoneGay Hendricks, Ph.D., has been a leader in the fields of relationship transformation and bodymind therapies for more than 45 years. After earning his Ph.D. in counseling psychology from Stanford, Gay served as professor of Counseling Psychology at the University of Colorado for 21 years. He has written more than 40 books, including bestsellers such as Five Wishes, The Big Leap and Conscious Loving (co-authored with his co-author and mate for more than 35 years, Dr. Kathlyn Hendricks), both used as a primary text in universities around the world. In 2003, Gay co-founded The Spiritual Cinema Circle,which distributes inspirational movies and...
2023-01-1257 min
TheMidwestFireFighter's PodcastThe Midwest Firefighter Podcast Episode 4 - Chad Hendricks - A Birds Eye View of the FireThe Midwest Firefighter Crew interview Chad Hendricks. Chad is the Owner of Hendricks Flying Service, LLC, a veteran and current spray pilot. Chad has flown Commercial flights, EMS flight and many fires.Check out Chads Facebook Pagehttps://www.facebook.com/profile.php?id=100082891794419 Find us on Social Media #themidwestfirefighter
2022-12-0342 min
Behind The CapeThe Power of Man Camp & Retreats: Individual, Couple & Family Rhythms (Season 1 Finale)In this final episode for Season 1, Geoff and Chad talk about camps and retreats. The power of being intentional with your time to help improve yourself, marriage, relationships, and family has led to huge benefits in our lives. If you feel that you need more connection to yourself, others, the truth, or God, this is the episode to give you a practical solution that has helped so many.
Join us back for the start of Season 2 beginning at the end of summer when we will dive into a discussion of the different "Capitals" you have in your...
2022-06-0932 minBehind The CapeFive Marks of a Man - Men Are Protectors: Mark 5 of 5Jump into the final part of the discussion inspired by Five Marks of Man (Men Are Protectors) by Brian Tome. Join Chad and Geoff as they wrap up this 5 part series and get into int big topics like Leadership, Sex, and Money and share personal stories from their lives.
2022-06-0236 minBehind The CapeFive Marks of a Man - Men Take a Minority Position: Mark 2 of 5Jump into the second of the Five Marks of Man (Men Take a Minority Position). Join Chad and Geoff as they break down this part of Brian Tome's book and share personal stories about how it relates to their lives.
2022-05-2739 minBehind The CapeFive Marks of a Man - Men Work: Mark 4 of 5Jump into the fourth of the Five Marks of Man (Men Work). Join Chad and Geoff as they break down this part of Brian Tome's book and share personal stories about how it relates to their lives.
2022-05-1437 minBehind The CapeFive Marks of a Man - Men are Team Players: Mark 3 of 5Jump into the second of the Five Marks of Man (Men are Team Players). Join Chad and Geoff as they break down the third part of Brian Tome's book and share personal stories about how it relates to their lives.
2022-05-0637 minBehind The CapeFive Marks of a Man - Men Have Vision: Mark 1 of 5Jump into the first of the Five Marks of Man (Men Have Vision). Join Chad and Geoff as they break down the first part of Brian Tome's book and share personal stories about how it relates to their lives.
2022-04-2124 minBehind The CapeAnnual Planning - Setting Goals (and boundaries) - Part 3 of 3So you've reflected and you have methods for accountability, but how do you actually set the goals you want to pursue for the year? How do you set boundaries so that the most important things will actually happen? Join Geoff and Chad as they take you into the final part of a three-episode dive into their annual reflection and goal-setting process.
2022-04-0831 minBehind The CapeAnnual Planning - Accountability for your Goals - Part 2 of 3After you've spent the time and energy to create awesome goals for the year, how can you be sure they will happen? How can technology, friends, or spouses help you remain accountable for what you said was important to do this year? Join Geoff and Chad as they take you into the second of a three-episode dive into their annual reflection and goal-setting process.
2022-03-2437 minBehind The CapeAnnual Planning - Individual and Family Process - Part 1 of 3How can you make the most of your year? What are some tools and process steps to help you identify what to focus on? Do you want to try thinking through your F’s for the year (Future, Family, Fitness, Financials, Faith)? Perhaps it would be helpful to think through the Five Capitals (Spiritual, Relational, Physical, Intellectual, Financial)? Regardless of your approach, it’s important to mark the moment and establish where you might be headed. Join Geoff and Chad as they take you into the first of three episodes to inspire you to think through this kind of annu...
2022-03-1831 minBehind The CapeDon't Be A Super Chicken - The Importance Of Male FriendshipGet to know your hosts Chad Hendricks and Geoff Zoeckler while they jump into the deep end on what it means to be vulnerable, form relationships with a diverse group of guys, and recognize the importance of sharing positive and "negative" emotions.
2022-03-0338 min
Recruit & Retain: Trucking EditionEpisode 170 - The Importance of Pay & Culture with Leah Shaver, Brad Jones & Beth Potratz at the Iowa Motor Truck AssociationJust how important are pay and company culture when recruiting and retaining drivers? Joining Chad to discuss these hot topics are three very special guests from the Iowa Motor Truck Association - Leah Shaver, President and CEO of the National Transportation Institute; Brad Jones, President and CEO of Saige Partners, a driver talent acquisition firm; and Beth Potratz, CEO for Drive My Way. If you’re struggling to recruit or retain drivers, it’s usually to do with one of three things: pay, marketing or company culture, with pay being the number one driver pain point...
2021-10-2030 minRecruit & Retain: Trucking EditionEpisode 167 - How the Trucking Industry & the Higher Education Industry AlignIf, like us, you love hearing how industries outside of trucking are handling recruitment and retention, then you aren’t going to want to miss this latest episode of Recruit and Retain. Joining Chad today is Joretta Nelson, vice chairman and owner of Credo, a company dedicated to helping higher education establishments thrive in order to impact the success of students. “Credo has been around for 25 years. We started out as a campus planning and architecture firm, specifically working with Independent Colleges. And we quickly realised that our work would have to be informed by good...
2021-08-1855 minRecruit & Retain: Trucking EditionEpisode 159 - When Chad Chatted To Taking The Hire RoadIn this slightly different episode, the tables are turned and Chad becomes the interviewee for Taking The Hire Road, a podcast hosted by Jeremy Reymer. This episode was originally aired via the Taking The Hire Road podcast, and they’ve kindly let us share it. For those of you who have been avid listeners for the last three years, it’s probably time you learned a little more about the guy behind the mic, and why the Recruit and Retain podcast came to fruition. For anyone who doesn’t know, Chad is president of Brand Outcomes...
2021-04-1435 minRecruit & Retain: Trucking EditionEpisode 158 - Increase Driver Retention with The Trucking Fitness CompanyWhat if you could increase driver recruitment and retention by focusing on getting and keeping drivers fit? There are so many carriers out there claiming they’re the number one for safety, they have the best signing bonuses, they have the highest CPM, but what if you could differentiate your carrier by putting driver health first? In today’s episode, Chad talks to Mark Manera, founder of The Trucking Fitness Company - the ultimate health and wellness experience for drivers. “I help trucking companies make more money by decreasing work comp/health insurance costs...
2021-03-3131 minRecruit & Retain: Trucking EditionEpisode 155 - How To Be A Better Recruiter & Work RemotelyWelcome to another episode of Recruit & Retain Trucking Edition. Chad loves to talk to carriers, to find out what they’re doing to help boost driver retention and attract new drivers onboard. In today’s episode he’s chatting to Yajaira Martin, a remote recruiter for Unlimited Carrier, a carrier that operates nationwide. Recruiters are on the front line in trucking, they understand exactly what's going on in the industry. They're hearing what drivers are saying. But more importantly, Chad is really interested in their background, their history, how did they get into the industry? What was...
2021-03-1028 minRecruit & Retain: Trucking EditionEpisode 145 - Increase Your Driver Recruitment With ScaleX.aiWondering how you can ramp up your truck driver recruitment? Have you considered using sales automation software that’s delightfully human? Yes, you read that right - sales software to solve your driver recruitment problem. One of Chad’s favourite things is to bring in people from outside the trucking industry, and today’s guest offers a refreshingly different perspective, potentially giving you the edge on your competition. Chad Burmeister (yes, another Chad) is founder and CEO of ScaleX.ai. And while his focus isn’t on the trucking industry, that doesn’t mean his software ca...
2020-12-0233 minRecruit & Retain: Trucking EditionEpisode 142 - Experienced CDL Recruitment WebinarIf you’re struggling with your driver recruiting. If you aren’t able to hire experienced drivers, people who are seriously committed to staying with your carrier, then you don’t want to miss this special episode. Today’s Recruit and Retain episode is a little different from normal, in that it was a webinar we held for Indian Hills. The webinar is about how we can bring drivers from overseas, predominantly South Africa, to the US, train them and then have them enter into the workforce. We aren’t talking about individuals who have never been b...
2020-11-1159 minRecruit & Retain: Trucking EditionEpisode 140 - Using Headversity As A Recruiting Tool with Dr Ryan ToddIf you’re looking for a point of differentiation between your carrier and the competition, how about making your employee’s mental health a priority? “Mental health, things like mindfulness and stress reduction, reduce safety incidents, and they improve performance, and they improve loyalty.” Dr. Ryan Todd, CEO of Headversity, joins Chad on this week’s episode to discuss the workplace mental health and resilience platform he’s built for the modern workforce. In this incredibly interesting interview, Chad and Ryan delve into the impact of COVID and the pandemic on the mental health of driv...
2020-10-2838 minRecruit & Retain: Trucking EditionEpisode 138 - Boost Your Driver Referrals with Rocket CDLIf you’re wondering how you can improve your driver referral program, have you considered Rocket CDL? Driver referrals is always a big topic of conversation, but when it comes down to it, most carriers’ driver referral programs are passive. They offer large referral bonuses, yet still they’re not getting any referrals. So what gives? Joining Chad to discuss the issue of driver referrals and how Rocket CDL can provide the boost your carrier’s referral program needs is Mark Bowden, Director of Sales at Rocket CDL. “You would think either because we're paying...
2020-09-0934 minRecruit & Retain: Trucking EditionEpisode 136 - Measuring Metrics and Engaging With Drivers in a DownmarketIn this special episode of Recruit and Retain, coming from the FreightWaves Carrier Summit, Chad talks with Max Farrell, CEO and co-founder of WorkHound, the real time feedback platform for over 35,000 drivers across the US. Companies in the trucking industry use WorkHound to help improve their driver retention. But just how do you engage with drivers during a downmarket? What can you do to weather the current storm? “There aren't best practices about how to connect with drivers you had to lay off in the middle of the pandemic. And so you have to try new...
2020-08-2619 minRecruit & Retain: Trucking EditionEpisode 135 - How To Build A Freight BrokerageIf you run a trucking business and you're thinking about getting into freight brokering, what can you learn from one of the leading freight brokers, PDQ America? Joining Chad this week to share his story of how he started a trucking company without knowing anything about trucking is Michael Clements, Jr., President at PDQ America. While this is a fascinating, honest and transparent account of starting a business, the truly awe-inspiring part is how Michael was able (and willing) to pivot the business when things weren’t going well, building a brokerage company from the ash...
2020-08-1929 minRecruit & Retain: Trucking EditionEpisode 134 - How To Easily Increase Fuel Efficiency and Driver BehaviorMPG is not an accurate measure of driver performance, but that won’t come as a huge surprise to you. Lots of different factors influence a truck’s MPG - load, tractor type and equipment, environmental variables, even route and terrain. So here to tell you how to easily increase fuel efficiency and improve driver behavior is Ethan Sweeney, Director of Customer Success at Vnomics. Vnomics’ True Fuel® has been shown to reduce a carrier’s fuel spend by between 3-10%. Who wouldn’t want that? True Fuel® is an application that integrates with your exis...
2020-08-1227 min
The George Anton ShowChad Hendricks creates Free LIVE-TV Cable Channels on 3reo | August 6 2020Talking to @BillOReilly, the show starts up on fire with Carlton Live on the Medicated Trader segment. I buy NKLA Nikola Coporation HOT STOCK. Filmmaker Chad Hendricks calls in LIVE +1 (310) 927 9552, we talk streaming, movies and this episode is bought to you by 3reo: https://3reo.com/chan/DuvalClassics by Chad HendricksFREE LIVE TV CABLE CHANNELS. https://www.chadhendricks.com/ is the first filmmaker in the world to create live-tv on 3reo.amazing stories told on radio, this George Anton. Check out his IMDb: https://www.imdb.com/name/nm2428276/ George Anton follows Joe Rogan o...
2020-08-062h 49Recruit & Retain: Trucking EditionEpisode 133 - The Benefits Of A RoundTable For Leadership Growth“If a company wants to grow, the leadership has got to grow. So if the leaders are not growing, the business is not going to grow.” A lot of industries (the trucking industry is no exception) are being forced to change and adapt to what’s happening in the world around us. But change isn’t a bad thing, in fact change can be necessary for improvement. If you’ve built your business from the ground up but you’ve hit a roadblock or you don’t know where to go next, or how to grow, then this...
2020-08-0527 minRecruit & Retain: Trucking EditionEpisode 132 - Gone But Not Forgotten: The Value of a RehireDo you say goodbye to your drivers as they leave and let the door shut behind them? Or do you say, ‘I’ll see you soon’, and hold the door open for them, should they want to walk through it again? James Sinclair, Chief Executive of Enterprise Alumni believes one of the best things you could do for your recruitment and retention efforts is to stay engaged with former drivers of your company. And that just isn’t something that happens in trucking. But it should. “The way I think about it is companies spend quite a lot...
2020-07-2941 minRecruit & Retain: Trucking EditionEpisode 131 - Why Great Content Builds Better RelationshipsYou don’t have to be a trucker to get into the trucking industry. You also don’t have to be male. Nor does it have to be your sole business. Meet Ericka Williams, trucking company owner, entrepreneur and author of The Classy Climb blog. Ericka is truly a breath of fresh air for trucking. Not only has she started a tonne of businesses (including a trucking company) she also coaches, creates content for YouTube, works in the retail estate industry and shares her experiences through her blog in the hopes of motivating others and lettin...
2020-07-2230 minRecruit & Retain: Trucking EditionEpisode 130 - What Carriers Can Learn From The World’s #1 Job Site: IndeedIf you’re a smaller carrier, perhaps you don’t have the resources or the personnel to look into recruiting data or to discover insights that will show you the bigger picture which might ultimately help you improve your recruitment and retention of drivers now and in the future. Which is why Chad is talking with Christina Broussard, a recruitment evangelist for Indeed. Because Indeed do have the resources to look at what’s going on with the bigger recruitment picture. In particular, Indeed can show us what’s going on with truck driver jobs in recruitment right now...
2020-07-1539 minRecruit & Retain: Trucking EditionEpisode 129 - How SenseHQ Can Help The Trucking Industry Recruit & Retain DriversHow can you differentiate yourself from the competition when it comes to driver recruitment? If you’re keen to recruit, retain and redeploy the top talent, you need robust communication and analytics tools to help you achieve your goal. Joining Chad in this special episode of Recruit and Retain is Alexandra Kane, Head of Marketing at SenseHQ, the smart talent engagement and communication platform built for staffing. Now, you might be wondering why Chad is talking to someone who’s built a tool for staffing, a fully automated system of engagement, but the answer...
2020-07-0832 minRecruit & Retain: Trucking EditionEpisode 128 - Safety Policy and the American Trucking AssociationsOne of the great things about the trucking industry is the strong associations that exist, those bodies that act as a conduit between the federal government and the agencies and our industry, our truck drivers, our carriers. Truck drivers may operate relatively safely, spending the majority of their time on their own in their secure cabs, but many of the truck drivers who remained operational during the recent pandemic were delivering assistance to those directly affected by COVID-19 and to high risk places such as grocery stores. So what has the ATA (American Trucking Association) be...
2020-07-0128 minRecruit & Retain: Trucking EditionEpisode 127 - How Carriers Can Ensure Driver Safety Post-PandemicWe know carriers have safety at the heart of everything they do, but in these weird times, there are extra precautions that carriers might need to plan in order to manage a mass return to work, and ensure everyone’s safety. And who better to discuss safety than Darren Beard, Senior Loss Control Consultant over at Lockton, the world’s largest independent insurance brokerage. Because there are certain elements of returning to work that you might not have considered, for example: have you thought about how you’re going to bring your drivers back? What informat...
2020-06-2430 minRecruit & Retain: Trucking EditionEpisode 126 - How To Think Strategically About Your Carrier’s FutureIf you’re wondering how to rebuild your business in the aftermath of COVID-19, you’re not alone. One of the issues that repeatedly gets raised involves sales and leadership; in particular, how to increase sales right now. “My clients are owners of small to mid-sized businesses and very often what I hear from them is, ‘I live on an island, there's no one who does what I do’. And ‘I'm in this by myself’. It's a very lonely place to be, a tough place to be now more than ever. They fear for their own businesses. There's a lot o...
2020-06-1728 minRecruit & Retain: Trucking EditionEpisode 125 - Developing A Growth Mindset with Jeff MariolaWhat do you and Satya Nadella, CEO of Microsoft, have in common? Well, if you’re a leader wanting to grow your business and you’re listening to this podcast for inspiration, then you likely have a growth mindset. And that is what you share with Satya. Growth mindset is what Chad and Jeff Mariola, Chief Growth Officer at Mariola Unlimited, discuss in this week’s episode of Recruit and Retain. “You can have all the IQ in the world, but if you don't apply the effort to the skills that you have, it's not g...
2020-06-1037 minRecruit & Retain: Trucking EditionEpisode 124 - Communicating and Adapting through a Crisis- Leadership lessons from DriverReachThis COVID-19 situation is new to everyone. We are all trying to find our feet. So it can be useful to hear from leaders in the trucking industry who have an idea about leading through a crisis. “It's certainly a challenging time because the weight of the world feels like it's on your shoulders, but, you know, especially at a time like this, your employees are looking at you for leadership, for guidance, for support for, you know, belief.” In this episode, Chad talks to Jeremy Reymer, founder and CEO at DriverReach, a company helping truck...
2020-06-0337 minRecruit & Retain: Trucking EditionEpisode 123 - WorkHound: How To Take Action In A PandemicWhat can you do to make positive changes in your carrier? How do you take feedback from your drivers and implement it? What are you doing to communicate with your drivers? How often are you communicating? How are you doing that communication? Welcome back to Recruit and Retain, Trucking Edition. This week we are talking to Max Farrell, CEO at WorkHound, the company giving a megaphone to frontline workers. “If you haven't looked at WorkHound in the past, WorkHound is a platform all about getting driver feedback, so that it can be actionable for a...
2020-05-2738 minRecruit & Retain: Trucking EditionEpisode 122 - Mini Series Ep 3: Figuring Out Your New Normal Post-COVIDWhenever we look back at any major event that’s happened - 9/11, 2008, afterwards we’ve all had to adjust to a new normal. And post-COVID is no different. We can’t simply pick up the pieces of our trucking business and resume where we left off, we need to adapt our operating procedures to the new requirements. So what is this new status quo? What does this new normal look like? Well, none of us have a crystal ball, but we can hazard a good guess. And so in this final episode of our three...
2020-05-2144 minRecruit & Retain: Trucking EditionEpisode 121 - Mini Series Ep 2: Resources In The Trucking Industry & Where To Get HelpWhat resources are available to carriers to cope with lockdown? And what are the best ways to disseminate the information to your drivers? In this second episode of our mini series, Chad talks resources and where you can find help during these turbulent times with representatives from Fleetworthy, Asurint and Samba Safety. Why are these three organizations well placed to discuss resources and communications for carriers? Because they know the industry inside out. “The strength of this partnership of Samba and Asurint and Fleetworthy is that Samba is really the data; we’re the pi...
2020-05-2038 minRecruit & Retain: Trucking EditionEpisode 120 - Mini Series Ep 1: Automation in the Trucking Industry“I think there's so much to be done in automation. I see it on the recruiting side, I see it with retention driver files. I walk into a tonne of offices with a lot of filing cabinets, so I know that they're not digitized.” In this special episode, Chad discusses automation in the trucking industry with representatives from Fleetworthy Solutions and Asurint. Why automation? Recent events have really emphasized the existing problems that many trucking companies were already facing - for example, the migration of drivers across the industry has highlighted a need to ma...
2020-05-1958 minRecruit & Retain: Trucking EditionEpisode 119: How to Grow Your Carrier with Gary ShorIf you’re struggling with your driver recruitment and retention and you want to know how the big companies do it, then you need to listen to Gary Shor, an outside consultant for retention and lane recruitment to Alcatraz LLC. Gary became a truck driver in 2003 before turning his hand to working as a dispatcher. He watched the company he worked for grow over the 10 years he was with them into a Fortune 500 company, with revenue averaging $15 million a month. He now works as a consultant to Alcatraz LLC where he hopes to replicate the same success wit...
2020-01-2931 minRecruit & Retain: Trucking EditionEpisode 118: Recruiting, retaining, marketing and mediating with the Dr Phil of Trucking, Charles Gracey [Rebroadcast]Who better to discuss recruiting and retention with than someone who’s worked their way through the trucking ranks and who’s seen a lot of the industry, from all different angles? Because that’s who Chad is talking to in this episode. Charles Gracey is a former driver turned Retention, Recruitment and Marketing Manager for Arka Express and has a wealth of knowledge to share on all things recruitment, retention, marketing and mediating. “So yeah, I grew up in the industry. My father worked in the industry, both as a driver and terminal m...
2020-01-0131 minRecruit & Retain: Trucking EditionEpisode 117: Connected Vehicles with Kelly FreyIf you’re looking at ways to handle recruitment differently to other carriers, have you thought about connected vehicles? By which we mean autonomous vehicles, cameras, GPS, and RFID. Yes, there’s an initial cost outlay involved with setting the trucks up, but there’s huge benefits to be had for kitting out trucks not only just for drivers, but recruiters looking to recruit and retain new drivers, and for the carrier too - investing in truck connectivity has a direct ROI. So why aren’t more companies doing it? Today’s guest is Kelly Fr...
2019-12-2526 minRecruit & Retain: Trucking EditionEpisode 116: How to Activate Your Passive Driver Referral ProgramDo you struggle with your driver referral program? Do you have the most awesome carrot in place - like the company who gives their drivers a free cruise if they get them 5 referrals a year, plus paid time off, plus a referral bonus? Yet it’s failing to reap the rewards you hoped it would? (This particular carrot sees this specific company only get a handful of driver referrals, and they’re a carrier with 400 trucks). So why don’t passive driver referral programs work better? Why don’t they yield larger dividends? In this...
2019-12-1813 minRecruit & Retain: Trucking EditionEpisode 115: AvatarFleet: Solving the Drive Problem with Scott ReaHow do you recruit and retain great drivers? Firstly, you appeal directly to the ones you want to talk to, and secondly, you invest in them. Scott Rea is president of AvatarFleet, the software as a service company for the trucking industry, whose mission it is to help you recruit, hire, train and retain drivers, keeping your trucks full of professional, safe drivers. “Be the purple cow and invest in your drivers - if you have a driver with a management itch to scratch and you don’t fulfill it, you’ll see a lot of triba...
2019-12-1130 minRecruit & Retain: Trucking EditionEpisode 114: Using AI and machine learning to improve safety in truckingThe world of trucking is quickly evolving - safety, data, machine learning and AI are all fast becoming the norms in trucking. In this episode of Recruit and Retain, Chad talks to Hayden Cardiff, founder and CEO of Idelic. Idelic helps fleets save time, money, and lives by providing comprehensive enterprise solutions for compliance, safety, and risk management. Idelic enables fleets to ditch the spreadsheets and get better insights into safety, accidents, claims and driver retention, by collecting and analysing driver data. We all know intuitively that safety affects drivers, but how does it...
2019-12-0434 minRecruit & Retain: Trucking EditionEpisode 113: Offshoring Operations to Support Your Office EmployeesIf you’re looking to support your office employees, offshoring their jobs might seem counterintuitive, but hear us out. You aren’t actually outsourcing their whole job, just those functions that detract from the important stuff they have to do day to day. “We hear in the news about jobs being outsourced overseas and it's usually a negative thing, because we're losing jobs. But I think how you’re [Tim Reyburn] positioning it is not that we're losing jobs, it's that you can't afford, as a trucking company in your margins, to add more headcount.” Chad talks...
2019-11-2736 minRecruit & Retain: Trucking EditionEpisode 112: Nothing Will Change If You Don’t Do SomethingDo you want to change the way you recruit and retain drivers for your carrier? Chad asks this question as he talks to hundreds of carriers every year and everyone says they need to be different from all other carriers, so that they can attract drivers, maintain those drivers and retain those drivers. But the problem is, out of all those carriers who say they want to change, the vast majority of them do nothing to bring about said change. “Nothing will change if you don't do something to change... So I want to ask you...
2019-11-2031 minRecruit & Retain: Trucking EditionEpisode 111: Rocket Power Your Driver Referral Program with James RobinsonAre you looking to rocket power your driver referral program? Perhaps your driver referral program has run aground or you haven’t set one up yet. Not to worry, you’ve come to the right place. Listen to today’s guest, James Robinson, CEO of RocketCDL talk about how they’re firing up driver referral programs with their easy to use referral program app that is just as simple for drivers to use, as it is for recruiters. Because most carriers unfortunately don’t put a whole lot of effort into their referral program, preferring instead to p...
2019-11-1329 minRecruit & Retain: Trucking EditionEpisode 110: How to Maintain a 10% Driver Turnover Rate (in a large trucking company) with Sam ThudiumWant to know the secret to maintaining a 10% driver turnover rate while running a large trucking company? This week’s guest on Recruit and Retain is Sam Thudium, and he reveals how Sutton Trucking has a 10% driver turnover rate despite the company running over 100 trucks. The key to Sutton’s success? A small town company culture, great leadership, constant telephone communications and guaranteed weekends off. But Sam hasn’t always been a recruiter, in fact he came into recruitment via sales, starting his career in the trucking industry back in 2012 with MHC Kenworth. Sutton Trucking were his...
2019-11-0624 minRecruit & Retain: Trucking EditionEpisode 109: Recruiting, retaining, marketing and mediating with the Dr Phil of Trucking, Charles GraceyWho better to discuss recruiting and retention with than someone who’s worked their way through the trucking ranks and who’s seen a lot of the industry, from all different angles? Because that’s who Chad is talking to in this episode. Charles Gracey is a former driver turned Retention, Recruitment and Marketing Manager for Arka Express and has a wealth of knowledge to share on all things recruitment, retention, marketing and mediating. “So yeah, I grew up in the industry. My father worked in the industry, both as a driver and terminal m...
2019-10-3031 minRecruit & Retain: Trucking EditionEpisode 108: The Power of Bold Branding On Recruitment with Matt BowermanIf you think branding and marketing is something that happens with a few Facebook adverts, then you might be surprised to hear about the positive impact of bold branding and marketing on driver recruitment. So if you’re wondering how to switch up your recruitment and retention efforts in the trucking industry, why don’t you listen to Matt Bowerman from Bowerman Trucking, Arkansas, talking about the bold moves that he’s made to his Grandfather’s company in the last year. Just head on over to the Bowerman Trucking website and you’ll instantly get a sense...
2019-10-2331 minRecruit & Retain: Trucking EditionEpisode 107: How technology can power recruitment and reduce driver turnoverDoes your trucking company struggle to retain drivers? Perhaps you are thinking about introducing technology to aid your recruitment efforts. Then you should listen to this week’s episode with Jeremy Lamph, VP of Operations at JLE Industries. JLE Industries have increased the number of trucks they run in the last 5 years from 50 to 350, and they’re set to hit 371 by the end of the year. This is a phenomenal achievement all possible thanks to finding and recruiting drivers. So just how has technology helped JLE industries grow to become number 742 on the Inc 5000 fastest growin...
2019-10-1623 minRecruit & Retain: Trucking EditionEpisode 106: The Future of Technology in the Trucking Industry with Gilbert AspeitiaRetaining drivers has become the single biggest challenge for the trucking industry. According to ATA estimates, the industry is currently at 100% driver turnover, and the average cost of recruiting a single driver is approximately $6,000. So what can carriers do about the issue? In today’s episode of Recruit and Retain, Chad talks to Gilbert Aspeitia, President and Founder of DriverSync. DriverSync is a cutting-edge tool that provides immediate visibility to driver retention issues in real time. It puts carriers in sync with their driver work force and helps eliminate retention barriers, leading to better communication and a mo...
2019-10-0933 minRecruit & Retain: Trucking EditionEpisode 105: Change Company Culture to Create a Point of Difference with John WaidWhat do Southwest Airlines, Chick-fil-A and Trader Joes all have in common? They’ve all invested in their company culture and as a result they not only provide an outstanding service to their customers, they also run really great businesses. “If you change the way you do things at your company, you will stand out, you'll be different, you'll be unique, and you won't look like every other trucking company”. This is the advice today’s guest, John Waid, shares with listeners. John knows what he’s talking about when it comes to company culture. He’s the f...
2019-10-0742 minRecruit & Retain: Trucking EditionEpisode 104: S.H.E. Trucking - Breaking Down Barriers with Sharae MooreThe trucking industry is being shaken up by the powerhouse that is Sharae Moore. Founder and owner of S.H.E Trucking, Sharae is all about empowering women in trucking and her chat with Chad provides a view of trucking from a whole other perspective. Just 7-8% of truckers are female, and so to have this movement of women empowering women in such a non-traditional career, is something that needs to be lauded and supported. Sharae’s mission to empower women in trucking began when she couldn’t find any apparel for women truckers, after traveli...
2019-09-2527 minRecruit & Retain: Trucking EditionEpisode 103: Analyzing Trucking Data with Dean CrokeRecruit & Retain is thrilled to have someone on the show whose insights are based on actual trucking data. “ELD (electronic logging device) data stream has been arguably one of the most important things that has happened in this industry, not from a compliance safety perspective, but more from a data analytics perspective.” Dean Croke is the Chief Insight Officer at FreightWaves, and he is brimming with a whole host of knowledge. Plus, he drove trucks and he’s owned his own trucking company. So who better to talk to than someone who’s driven trucks, who’s in...
2019-09-1836 minRecruit & Retain: Trucking EditionEpisode 102: The Power of Intention with Captain David MarquetOn today’s episode of Recruit and Retain, Chad welcomes Captain David Marquet, former submarine commander of the nuclear submarine Santa Fe, and author of the book ‘Turn Your Ship Around’. Captain David and Chad discuss the similarities between running a submarine and the trucking industry. In particular, how to get your people to trust you. How can you get them to feel like they are part of the process? How can you make them want to help the whole organization and not just be a follower? Captain David realized during a simple drill that having...
2019-09-1138 minRecruit & Retain: Trucking EditionEpisode 101: Rethinking Driver Orientation and Training, with Gina AndersonChad welcomes Dr. Gina Anderson, CEO of Luma, an instructional design and learning company with a focus on higher education and the trucking industry. Gina and Chad discuss the frustration that managers report that tends to go something like: “We’ve told the drivers this over and over and they’re just not getting it.” Gina discusses several ways to think about and structure the orientation process to better help drivers learn and retain the information their companies need them to understand in order to succeed. What you’ll learn about in this episode: The shortcomings of the way...
2019-09-0435 minRecruit & Retain: Trucking EditionEpisode 100: Using and Reviewing Processes to Increase Profitability, with Tim AlmackChad welcomes Tim Almack, CPA and the partner in charge of the Transportation Group at Katz, Sapper & Miller, an accounting firm that works with more than 100 trucking and logistics clients across the United States. Tim talks about some of the ways in which trucking companies can review their processes to make themselves more profitable in a marketplace of rate pressures and shrinking margins. What you’ll learn about in this episode: Why margins are being squeezed in the trucking industry Understanding your freight network to maximize profitability Analyzing the “invisible” processes in your company Why employees should...
2019-08-2828 minRecruit & Retain: Trucking EditionEpisode 99: Maintaining a Healthy Family Company Culture, with Mark MabryChad welcomes Mark Mabry, Recruiting and Retention Manager at Four Star Transportation in Michigan, to talk about his experience in the industry and his company’s efforts to boost driver retention. Mark was kind enough to talk at the tactical level to suggest actionable steps companies can take to improve drivers’ experience at transportation companies, recruitment tools to try, and how to differentiate your company during the recruitment process to appeal to prospective drivers. What you’ll learn about in this episode: Mark’s take on how they’ve created a healthy family culture, and why sometimes...
2019-08-2121 minRecruit & Retain: Trucking EditionEpisode 98: Understanding and Building Trucking Business Value, with Spencer TenneyChad welcomes Spencer Tenney, managing partner with the Tenney Group, which helps transportation industry business owners to buy, sell and value their companies. Chad and Spencer discuss how trucking companies can navigate the often treacherous transition process when the founder of a trucking company retires or sells the business to a successor. With so many transportation companies being family-owned business, and with many founders nearing retirement age, Spencer talks about how to prepare companies to thrive when they’re turned over to the next generation. What you’ll learn about in this episode:...
2019-08-1424 minRecruit & Retain: Trucking EditionEpisode 97: Lessons on Recruiting from the Military, with Ryan SporChad welcomes Ryan Spor from Meiborg Brothers Inc. in Rockford Illinois to discuss opportunities to improve recruiter training and recruiting practices among carriers vying for the best driving talent. Ryan spent 3 of his 7 years in the US Army as a military recruiter in the suburbs of Chicago before translating his skills to recruiting drivers in the trucking industry. What you’ll learn about in this episode: The correlation between military recruiting and trucking recruitment How the military trains its recruiters, and the lessons carriers can learn The use of role-playing as a recruiter training tool How th...
2019-08-0729 minRecruit & Retain: Trucking EditionEpisode 96: Recruiting and Retaining Top Drivers Consistently Despite a Driver Shortage, with Wade Palmer and Melanie Ness [Rebroadcast] Even in a market where the supply of experienced truckers far outweighs the demand for their services, there are companies, like Kool Pak that are able to constantly recruit top drivers for their teams. Melanie Ness and Wade Palmer of Kool Pak join Recruit and Retain: Trucking Edition to discuss their unique style and why it is working for them. What you’ll learn about in this episode: The strengths and weaknesses of recruiting and keeping top local drivers in large metropolitan areas. The unique challenges that local drivers may face that sometimes negate the benefit of...
2019-07-3143 minRecruit & Retain: Trucking EditionEpisode 95 - Driver Recruiter Services and Training, with Josh HicksChad welcomes Josh Hicks, founder of Simba 7 Companies and author of How to Build an Amazing Career as a Truck Driver Recruiter, to share his knowledge and discuss what he’s doing in the industry. Josh’s agency has built a service program for recruiting drivers and a recruiter training program from the ground up. Josh and Chad discuss recruiter training, tips on using social media to connect with potential drivers, and driver retention strategies. What you’ll learn about in this episode: Josh’s unconventional entry into recruiting for the transportation industry Why and how to train...
2019-07-2439 minRecruit & Retain: Trucking EditionEpisode 94 - Is Driver Loyalty a Thing of the Past? Chad Hendricks solocastIn today’s solo episode, Chad discusses the challenge of high turnover among drivers in the trucking industry, and asks whether driver loyalty really is a thing of the past. Chad asserts that the “currency” of retention and loyalty is trust, and how trust can be earned in a culture that lives up to its values and beliefs. What you’ll learn about in this episode: A look into the past to explore how we got to the present situation How trust is built by sharing common values and beliefs How drivers have historically not been rewarded...
2019-07-1737 minRecruit & Retain: Trucking EditionEpisode 93 - Driver Recruiting and Retention in a Niche Market, with Anna UlmerChad welcomes Anna Ulmer, Recruitment and Retention Specialist at Miller Transfer, to discuss the recruiting and retention process for independent contractors and company drivers in her company’s niche of complex hauls for industry, including over-dimensional and heavy-haul freight. Anna talks about the recruitment and training of new drivers and the benefits the company offers, despite its small size, that allow them to maintain a turnover rate of just 4-5% and hang onto their best drivers and employees for the long term. What you’ll learn about in this episode: How to use listening as a tool...
2019-07-1037 minRecruit & Retain: Trucking EditionEpisode 92 - Action Items to Help Drivers Lose Weight, with Brandon Mango and Justin MastersChad welcomes Brandon Mango, President of Elite Gasfield Services, and Justin Masters, who is one of his drivers who has turned his health around. Talking to an employee about a health issue can be uncomfortable, but when an employee’s weight becomes a health and safety risk, it almost forces a difficult conversation. Learn how employers can work with their drivers to improve their health and transform their lives. Justin Masters began to take his health more seriously and lost almost 200 pounds. What you’ll learn about in this episode: Why employers fear havi...
2019-07-0347 minRecruit & Retain: Trucking EditionEpisode 91 - Collecting and Using Driver Feedback, with Max FarrellChad welcomes Max Farrell, the CEO of WorkHound, a company dedicated to helping people love the work they do. The company has focused on the trucking industry since 2015, providing a real-time feedback platform that is today working with more than 20,000 drivers. What you’ll learn about in this episode: How to reduce avoidable turnover of quality drivers The top 5 issues trending among drivers today How the feedback gained through anonymous surveys compares to that of internal reviews and exit interviews The types of issues that can cause drivers to leave Using driver feedback to solve hidden ind...
2019-06-2630 minRecruit & Retain: Trucking EditionEpisode 90 - Attracting Experienced Foreign Drivers, with Rob PeacockChad discusses a program for recruiting experienced drivers to fill needed roles in the U.S. trucking industry with Rob Peacock, CEO of the Education Training & Technology Exchange Network based in Johannesburg, South Africa. Rob began matching the most experienced South African truck drivers with U.S. companies and owner/operators with a program that launched in 2012. What you’ll learn about in this episode: Why the idea of driving in the U.S. appeals to the most experienced drivers in South Africa and elsewhere Why the truck driving industry in South Africa is challenging and so...
2019-06-191h 08Recruit & Retain: Trucking EditionEpisode 89: Health and Wellness for Drivers, with Bob PerryChad welcomes Bob Perry president and founder of Health and Nutrition, whose program provides CDL meal delivery plans and coaching programs for truck drivers. Bob’s father drove for 50 years and retired with the “professional truck driver health care package” of high blood pressure, diabetes, and sleep deprivation. Bob has spent his life and career in health and wellness trying to make a difference in this underserved market. What you’ll learn about in this episode: Use your existing budget for orientation meals to help your drivers How to use preventative care to avoid losing d...
2019-06-1233 minRecruit & Retain: Trucking EditionRecruiting and Retaining Top Drivers Consistently Despite a Driver Shortage, with Wade Palmer and Melanie Ness Even in a market where the supply of experienced truckers far outweighs the demand for their services, there are companies, like Kool Pak that are able to constantly recruit top drivers for their teams. Melanie Ness and Wade Palmer of Kool Pak join Recruit and Retain: Trucking Edition to discuss their unique style and why it is working for them. What you’ll learn about in this episode: The strengths and weaknesses of recruiting and keeping top local drivers in large metropolitan areas. The unique challenges that local drivers may face that sometimes negate the benefit of...
2019-06-0543 minRecruit & Retain: Trucking EditionAddressing the Driver Shortage, with Jeremy ReymerJeremy Reymer is the founder and CEO of DriverReach and a fierce advocate for trucking industry concerns, particularly interested in addressing the driver shortage that is affecting carriers, industry-wide. From driver recruiting software to advocating for political action that would put more truck drivers on the road, Jeremy is a dedicated proponent of truck drivers and carriers alike. What you’ll learn about in this episode: The importance of always being present, engaged and involved in any business Why engagement is so critical for trucking companies addressing the driver shortage How DriverReach is addressing the...
2019-05-2934 minRecruit & Retain: Trucking EditionSecrets Behind Job Boards, with Alex McKeownAlex McKeown is the CEO of Fusion Recruiting Labs, helping recruiters and truckers find each other. Alex is an expert on creating high converting job board postings, and he shares his best practices in this episode. He touches on how to create a great job posting, why you need to be consistent in branding, and how you can use social media to attract drivers. What you’ll learn about in this episode: The most shocking thing Alex realized about the trucking industry when he first entered the industry How FATj handles job boards and the...
2019-05-2239 minRecruit & Retain: Trucking EditionRecruiting Non-Driver Positions, with Joey Williams Joey Williams is the Supervisor for Talent Acquisition (Non-Union) for YRC Freight. Joey joins the Recruit and Retain: Trucking Edition podcast to discuss the unique challenges he faces in recruiting non-driver positions in the transportation industry. What you’ll learn about in this episode: Why there is an inherent difficulty in recruiting non-driver positions due to the mistaken perception that transportation companies only hire drivers What experiences, insight, and knowledge Joey has been able to bring from his time in the healthcare industry that is applicable to the trucking industry How hiring practices and job criteria ar...
2019-05-1539 minRecruit & Retain: Trucking EditionAppreciating Drivers for Better Retention, with Joe GreenJoe Green is a driver recruiter for Bestway Express of Indiana, but before he stepped into his current role Joe was a driver himself. Now he uses his unique perspective to better understand drivers and their common frustrations. On this episode of Recruit and Retain: Trucking Edition, Joe offers his unique insights and discusses his thoughts on the importance of showing gratitude to drivers. What you’ll learn about in this episode: How Joe began his career as a truck driver, and how he recently transitioned to becoming a recruiter How Joe viewed his time as a...
2019-05-0833 minRecruit & Retain: Trucking EditionGetting a Different Industry Perspective, with Evan NewmanEvan Newman is the Vice President of Business Development with the Ohio Trucking Association. Evan joins the Recruit and Retain: Trucking Edition podcast to discuss the critical role trucking associations play in helping address industry-wide problems, raise public awareness, and lift up the industry at large. What you’ll learn about in this episode: What frustrations the trucking industry at large is facing that groups like the Ohio Trucking Association is trying to solve Why technology is creating a disparity between younger drivers who may want more in-cab tech, and older drivers who do not Why se...
2019-05-0134 minRecruit & Retain: Trucking EditionWhy Sales Skills Matter, with Chad HendricksChad Hendricks is the host of the Recruit and Retain: Trucking Edition podcast, as well as the Vice President of Brand Outcomes, Inc. Chad is passionate about helping trucking companies across the industry recruit and retain talented drivers through operational changes that help your company stand out from the crowd. Have you ever been in talks with a driver and they completely disengaged from the conversation, and you weren’t sure why? Or had a driver fail to show at orientation and completely ghost you? In this solo episode of Recruit and Retain: Trucking Edition podcast, Chad di...
2019-04-2426 minRecruit & Retain: Trucking EditionDriver Data and Its Impact on Retention, with Becca Mathews Becca Matthews is a Sales Executive for Stay Metrics, a company specializing in helping carriers better understand their drivers’ expectations and needs. Becca joins the Recruit and Retain: Trucking Edition podcast to share how her company helps carriers better understand their drivers, and how that information can be used to dramatically decrease turnover. What you’ll learn about in this episode: How Stay Metrics is one of the top driver retention firms in the industry, tracking driver data and engagement to help carriers decrease turnover What driver satisfaction information was contained in the recently-released “Stay Data Story”...
2019-04-1732 minRecruit & Retain: Trucking EditionProject Management and Communication, with Grant HallGrant is a Project Manager for Lawrence Companies. Grant joins the Recruit and Retain: Trucking Edition podcast to share the initiatives the company is running to improve communication and trust and to create a culture of driver advocacy. What you’ll learn about in this episode: How Grant found his way into his current role through a background in sales and factory operations Why Grant has found himself enjoying learning YouTube and the ways drivers can interact with the platform Why Lawrence Companies believes in integrating their operations and recruiting teams to work together towards strategies an...
2019-04-1029 minRecruit & Retain: Trucking EditionA Dedicated Career in Transportation, with Stephanie WaltonStephanie Walton is a recruiter for Stewart Transport. Stephanie specializes in freight, team building, management, transportation management, and transportation. Stephanie joins the Recruit and Retain: Trucking Edition podcast to share how her varied jobs throughout the transportation industry have helped her with recruiting. What you’ll learn about in this episode: How Stephanie transitioned her role at FedEx into a career in transportation, before coming to Stewart Transport Why Stephanie’s extensive experience throughout the transportation industry have helped her rise through the ranks How Stewart Transport was founded over 20 years ago by a family of driv...
2019-04-031h 04Recruit & Retain: Trucking EditionRecruiting for a Brand New Carrier, with Alyssa MuzzarelliAlyssa Muzzarelli is a recruiter for Wider Group. Alyssa specializes in helping drivers to plan routes around needed time off and home life needs. Alyssa joins the Recruit and Retain: Trucking Edition podcast to share how her work as a recruiter and driver advocate are helping Wider Group rapidly grow. What you’ll learn about in this episode: How Alyssa found her way into recruiting for the trucking industry by leaning into her strengths Why Alyssa began recruiting for Wider Group after working for a major national retailer and realizing she was unhappy with her role Ho...
2019-03-2723 minRecruit & Retain: Trucking EditionCreating a Great Place to Work, with Ben SchillBen Schill is the Vice President of Paper Transport Inc. of Green Bay WI. Ben talks with host, Chad Hendricks about how his company’s growth has been centered on building a great place to work, how they managed to shift gears on their company culture when they hit “the wall”, and how everything from driver interactions to their learning modules are designed to recruit and keep great drivers. What you’ll learn about in this episode: How Ben’s entire career has been focused on the transportation industry, and what brought him to Paper Transport, Inc. (PTI...
2019-03-201h 05Recruit & Retain: Trucking EditionSocial Media and Trucking, with Jaclyn BarkerJaclyn Barker is the social media manager and a driver recruiter for CHASER LLC. Jaclyn talks with host, Chad Hendricks about her perspective of recruiting for a smaller carrier, including the advantages she can offer drivers and the disadvantages a smaller carrier has trouble competing with their large competitors over. What you’ll learn about in this episode: How Jaclyn got involved in the trucking industry immediately after attaining her Bachelor’s degree in communications and media What steps Jaclyn has taken in her role to acquaint herself with the trucking industry What observations Jaclyn has made...
2019-03-1319 minRecruit & Retain: Trucking EditionHonesty in Recruiting, with Alex BatleyAlex Batley is a manager at A.N. Webber. Alex Batley talks with host Chad Hendricks to share why recruiters who lie to drivers are only hurting themselves, and he discusses the age 21 interstate driving requirement and why it’s making it more challenging to get young people interested in driving as a career. What you’ll learn about in this episode: Why Alex decided to leave his position as a driver and got his degree in transportation logistics management What difficulties Alex experienced when making the jump from driver to management, and how he overcame thos...
2019-03-0624 minRecruit & Retain: Trucking EditionTeaching Old Dogs New Tricks, with Rob WayneRob Wayne is the director of safety and recruiting at GetGo Transportation. Rob talks with host, Chad Hendricks about how his experience as a driver has helped his recruitment and retention efforts, and why speaking the drivers’ language can be a tremendous asset. What you’ll learn about in this episode: Why Rob decided to get his CDL and become a driver to help him better understand the industry Why Rob made the transition from driver to management, and how knowledge gained as a driver helped with his new position How Rob was able to promote a fo...
2019-02-2725 minRecruit & Retain: Trucking EditionA Focus on Faith and Family, with Caleb GeeCaleb Gee is a recruiter for Nussbaum. Caleb specializes in recruiting truck drivers. Caleb Gee talks with host Chad Hendricks to share how a faith-based, family-focused culture has been the cornerstone to maintaining strong relationships with drivers in this employee-owned business. What you’ll learn about in this episode: How Caleb transitioned from the construction industry to working for Nussbaum Transportation How Nussbaum has shifted from family-owned to employee-owned, and how that benefits drivers and other employees Why Nussbaum has experienced rapid growth in recent years, allowing them to dramatically expand their facilities How Nussbaum is ex...
2019-02-1328 minRecruit & Retain: Trucking EditionATA MC&E Conference Part 2: Innovative Solutions for Recruiting and Retaining DriversAmerican Trucking Associations (ATA) Management Conference & Exhibition (MCE) brings together trucking executives from across the country for the one can't-miss event of the year that highlights economic, regulatory, and business trends focused on driving the success of fleets today and in the future. What you’ll learn about in this episode: Interviewing Ellen Voie, President & CEO of the Women in Trucking Association: Why Ellen developed Clare the Women in Trucking Doll to encourage an interest in the trucking industry and supply chain How Women in Trucking has worked with Girl Scout troops to develop a...
2018-11-2143 minRecruit & Retain: Trucking EditionATA MC&E Conference Part 1: Culture and Retention StrategiesAmerican Trucking Associations (ATA) Management Conference & Exhibition (MCE) brings together trucking executives from across the country for the one can't-miss event of the year that highlights economic, regulatory, and business trends focused on driving the success of fleets today and in the future. What you’ll learn about in this episode: Interviewing Lana Batts, co-President of Driver iQ: What Lana believes are the biggest trends and common themes that are fueling today's driver shortage How the high cost of driver turnover is impacting the industry, and what steps are being taken to measure and im...
2018-11-1443 minRecruit & Retain: Trucking EditionMisconceptions About Millennials, with Chad HendricksChad Hendricks is the host of the Recruit and Retain: Trucking Edition podcast, as well as the Vice President of Brand Outcomes, Inc. Chad is passionate about helping trucking companies across the industry recruit and retain talented drivers through operational changes that help your company stand out from the crowd. Chad believes that the best way to increase your visibility is by doing things differently and tackling challenges with innovative solutions. In this solo episode of Recruit and Retain, Chad discusses the often-misunderstood and sometimes vilified millennial generation and shares his strategies and suggestions for how to better meet...
2018-10-2442 minRecruit & Retain: Trucking EditionHelping Truckers Live Healthier Lives, with Andrea MorleyAndrea Morley is the lead Nutritionist and Health Coach for Healthy Trucker. Andrea specializes in educating and encouraging truck drivers to make simple changes to their diet, exercise routines, and lifestyles to promote healthier living. Andrea talks with host Chad Hendricks about the high cost of unhealthy drivers, shares basic strategies that can add up to long-term health gains, and discusses why health training initiatives can be a great recruitment and retention tool for fleets. “When people think of truckers, they typically think of men who are maybe a little bit older and unhealthy, maybe unhappy in their jo...
2018-10-1734 minRecruit & Retain: Trucking EditionThe Entry Level Driver Training (ELDT) Rule and What It Means for You, with Don LefeveDon Lefeve is the President and CEO of the Commercial Vehicle Training Association, the largest association of commercial truck driving schools in the United States. CVTA has approximately two hundred members located in 43 states, and each year those members graduate an impressive 50,000 truck drivers. In this episode of Recruit and Retain: Trucking Edition, Don talks with host Chad Hendricks about the Entry Level Driver Training rule and the broad-reaching nationwide impact it will have on recruiting, training schools, carriers and new drivers. “We ended up coming to consensus on a rule, it served as the basis. On December 8, 2016, th...
2018-09-2631 minRecruit & Retain: Trucking EditionOperationalizing Your Values: Part 1, with Chad HendricksChad Hendricks is an entrepreneur at heart with a natural attraction to new ideas. Generating innovative ideas and seeing potential in concepts is his passion but his greatest satisfaction comes from seeing a project come to life. From creating stronger workplaces to validating a new business venture, Chad thrives on variety and challenge. “If you don’t have the time or the budget to follow one of your values, then why is it one of your values?” - Chad Hendricks What you’ll learn about in this episode: Why retention is more important than recruitm...
2018-02-1425 minRecruit & Retain: Trucking EditionCompany Values Workshop: Part 2, with Chad HendricksChad Hendricks is an entrepreneur at heart with a natural attraction to new ideas. Generating innovative ideas and seeing potential in concepts is his passion but his greatest satisfaction comes from seeing a project come to life. From creating stronger workplaces to validating a new business venture, Chad thrives on variety and challenge. “When you change your operations to fit your values, that will immediately help you with both your retention and your recruitment.” - Chad Hendricks What you’ll learn about in this episode: Finding and establishing your true values: the first step in dif...
2018-02-0725 minRecruit & Retain: Trucking EditionCompany Values Workshop: Part 1, with Chad HendricksChad Hendricks is an entrepreneur at heart with a natural attraction to new ideas. Generating innovative ideas and seeing potential in concepts is his passion but his greatest satisfaction comes from seeing a project come to life. From creating stronger workplaces to validating a new business venture, Chad thrives on variety and challenge. “Your goal should be to stand out from every other trucking company. If your job postings match everybody else’s, change it to match your unique values.” - Chad Hendricks What you’ll learn about in this episode: Differentiating your company from oth...
2018-01-3114 minRecruit & Retain: Trucking EditionHow to Manage Your Media Budgets, with Shelly HendricksShelly Hendricks is a leader who is highly driven to provide solutions. If there’s a need, she’ll dive in, figure it out, and develop a strategy to solve it, in both the short- and long-term. She’s big-picture thinker with an eye for details and has an innate sense about how things need to be. You can trust that whatever Shelly puts her mind to, it will get implemented at a high level. “If the first time a driver hears of you is the day they’re looking for a new company, you’re not going to have as m...
2017-11-1530 min
Onward NationDon’t ask for easy, with Chad HendricksChad Hendricks is the vice president, owner, and digital marketing manager at Brand Outcomes. He is also the host of the top rated Recruit and Retain Podcast. He is an entrepreneur at heart with a natural attraction to new ideas. He thrives on variety and is driven by consistent learning, generating innovative ideas, and improving workplaces. Chad has a well-rounded background with past experience in sales, accounting, high school teacher, coach, a business owner, and is currently a wanna to be ukulele player. What you'll learn about in this episode How people grow and learn when...
2017-10-1700 minRecruit & Retain: Trucking EditionWhat You Need to Know About Millennials, with Chad KopitzkeChad Kopitzke is the founder of NeXtGen Advantage. He is an Xer stuck between two of the largest generations in American history—Millennials on one side, Boomers on the other. Through his background of managing internship programs on a university campus, he’s played third party between companies and students. He hears what business leaders need and what keeps them up at night., and he understands today’s college kids—how they think and what they value. Yet his own mentors have been C-level corporate Boomers, so he can also relate to how they operate and what they expect. All of t...
2017-08-2840 minRecruit & Retain: Trucking EditionHow to Get Drivers to Be Incredibly Loyal, with Chad HendricksChad Hendricks is an entrepreneur at heart with a natural attraction to new ideas. Generating innovative ideas and seeing potential in concepts is his passion but his greatest satisfaction comes from seeing a project come to life. From creating stronger workplaces to validating a new business venture, Chad thrives on variety and challenge. What you’ll learn about in this episode: The driver shortage -- and why it’s only going to get worse Why money isn’t the only thing you should be focusing on when trying to retain drivers The things that driver...
2017-08-2821 min