Shows
Happy to Help | A Customer Support PodcastBalancing Inbox Coverage and Support Projects with Chase ClemonsText the show!We’re exploring how to balance inbox work with long-term projects on a support team! Chase Clemons from 37signals returns to share how his team uses six-week cycles to manage support coverage, build new initiatives, and avoid burnout while still delivering exceptional customer service.In this episode, you’ll learn how 37signals structures their support team to thrive in both reactive and proactive work. Discover how they balance daily inbox demands with meaningful project work, the benefits of hiring “managers of one,” and why project days are key to team longevity. Chase also sha...
2025-05-1357 min
REWORKSupport is a FeatureCustomer support is more than just a department — it’s a core feature of any great product. In this episode of The REWORK Podcast, Kimberly Rhodes chats with Chase Clemons, Head of Customer Support at 37signals, about the company's view of support as a product feature. They discuss 37signals' approach to helping customers, the value of ongoing training, and how AI can fit into support strategy without sacrificing the personal connection.Key Takeaways:00:37 – Chase Clemons, Head of Support at 37signals02:12 – Customer Support is a feature, not a cost center.04:09 – Support should focus on the customer e...
2025-01-2220 min
40 Plus: Gay Men. Gay Talk.Overcoming Trauma with Mindfulness - Dr. Jason DurantIn this episode, we explore Boy From the North Country, the powerful self-help memoir by Dr. Durant. With the intensity of a car chase, Dr. Durant shares his journey from the volatile backroads of rural Northern New York to the vibrant but challenging world of gay San Francisco.
Part memoir, part psychological insight, this story unpacks how trauma shapes us, how mindfulness can aid in healing, and how even the Grateful Dead played a role in his survival.
Key lessons you'll learn:
All research is me-search.
We are who we are because of our trauma.
And yes, a boy from...
2025-01-0342 min
Happy to Help | A Customer Support PodcastLessons from 20 Episodes of Happy to HelpText the show!As we bid farewell to season one, we recall the invaluable lessons learned over 20 amazing episodes! Thanks to our incredible guests: Sarah Caminiti, Chase Clemons, Sarah Hatter, Kristi Ernst Thompson, and Suneet Bhatt. These experts shared their wisdom on leading with kindness, addressing feedback constructively, and fostering a sense of community and team support. We'll be returning in February 2025 for season two!Your suggestions for future topics or guests are welcome! We plan to continue providing you with actionable strategies to enhance your customer service, so...
2024-12-2414 min
Take Care Time - The Tales and Exhales of CaregiversThe KeysSend us a textIn this gripping episode of "The Keys," Clarence Clemons's routine drive spirals into an unforeseen police chase as he inadvertently heads toward Tennessee. Confused and disoriented, Clarence bypasses his intended grocery store destination, running red lights and merging onto the highway. Concerned citizens and alarmed family members swiftly react, leading to police intervention. As the chase concludes safely, the incident sparks a crucial dialogue among Clarence's family about his future and independence, highlighting the challenges of aging and the delicate balance between safety and autonomy. Join us as we explore the implications of...
2024-10-1016 min
Happy to Help | A Customer Support PodcastStrategies for Understanding and Implementing Customer Feedback with Chase ClemonsText the show!We are diving deep into the tricky topic of customer feedback with special guest, Chase Clemons! Chase is the Head of Customer Support at 37signals and has over 15 years of experience in customer support! In this episode, Chase shares tips on effectively understanding and translating customer feedback and feature requests. You'll discover how 37signals approaches customer-driven product development, the best ways to identify the real needs behind feature requests, and the importance of open, honest communication with customers—even when the answer is “no.” Chase also offers insights into the importan...
2024-09-1751 min
Fantasy Six Pack Audio NetworkWhy Joe Burrow Looks Past his Wrist Injury | Cincinnati Bengals Training Camp ReportWelcome to the Fantasy Six Pack Cincinnati Bengals Training Camp Report! Dylan Clemons and Joe Bond have the pleasure of interviewing Jason Garrison who covers the Bengals for CincyJungle.com. They discuss Joe Burrow's health, Ja'Marr Chase's contract discussions, and much more.
🏆 Get access to the award-winning advice/rankings and more available on F6P. Sign up for a membership today at https://fantasysixpack.net/plans.
- Intro (0:00)
- Joe Burrow's health (1:28)
- Zack Moss or Chase Brown (3:31)
- Is Tee Higgins interested? (5:00)
...
2024-08-1615 min
The Incarceration PodcastRAMEN SOUP STEAKS? | CALIFORNIA AND TEXAS PRISON STORIES | SXSW INTERVIEWS | Episode 41E.i. the King interviews random people at Austin, Texas at SXSW 2042. Crazy stories about California and Texas prisons, turning Ramen Noodle Soup into a steak...SUBSCRIBE TO CHANNELThe Incarceration Podcast YouTube Channel:https://www.youtube.com/ @TheIncarcerationPodcast Patreon for Exclusive Content:https://patreon.com/user?u=92069239&utm_medium=clipboard_copy&utm_source=copyLink&utm_campaign=creatorshare_creator&utm_content=join_linkE.i. the King Official Music YouTube Channel: https://www.youtube.com/@eithekingE.i. the King Music:Apple Music: https://music.apple...
2024-06-2745 minFantasy Six Pack Audio NetworkTop 10 Wide Receivers Fantasy Football Rankings - Know Before Your DraftWelcome to the Early Top 10 Wide Receiver Rankings so you know who you need to draft in the 2024 Fantasy Football season brought to you by Fantasy Six Pack (fantasysixpack.net). Your hosts are Dylan Clemons (@dclemons2222) and the boss Joe Bond (@F6P_Joe).
Get access to the Most Accurate Fantasy Baseball Rankings according to Fantasy Pros, Draft Cheat Sheet, Projections, and customized league advice via Discord on F6P. Sign up for a membership today at https://fantasysixpack.net/plans. Sign up today and get a new two-week free trial!
Before they get started...
2024-05-2328 min
The Leader MentalityNever Underestimate Your Customers – Kate Soltoian from New York Life Tells Us Methods to Great Networking and Mindset in Meeting ProspectsWe enjoyed a refreshing interview with Kate Soltoian on the show with us to talk about growing a business through networking and never underestimating a prospect. Many sales and business people unintentionally underestimate people. Kate told a story of a salesperson that was telling her that they did not want to pitch small companies because there would not be enough potential income. While it’s understandable to always want to chase the big accounts, Kate shared that often the smaller companies that are growing will often be loyal customers and will lead to more referrals in the long run. We...
2024-04-0437 min
Story Archives, a TV and Film Podcast'Monarch: Legacy of Monsters' Season 1, Episode 6 Deep DiveWelcome to our series coverage of Monarch: Legacy of Monsters (on Apple TV+) by Story Archives. Join us week to week as we cover the new hit Sci-Fi Apple TV Plus Series. In episode six, titled ”Terrifying Miracles”, Lee is busted out of Monarch’s grip by an unlikely ally, Cate, Ken, and May head to Africa to chase after Hiroshi- but their reunion is interrupted by Godzilla.
"Monarch: Legacy of Monsters is an American monster television series created by Chris Black and developed by Black and Matt Fraction for the streaming service Apple TV+, b...
2023-12-1639 min
The Leader MentalityRyan Vargas Talks with Us About the life of a NASCAR Driver & His Passion for RacingRyan Vargas of NASCAR talks with us about everything from driving Xfinity versus Trucks to tips for young drivers to marketing. We always enjoy talking with Ryan and in this episode he talks so many leadership points including surrounding yourself with quality people and being resilient.Ryan is not just a driver - he's a true fan of NASCAR. We spend a lot of time talking about the life of a NASCAR driver. He even goes into the comparison of etiquette between Truck series drivers and other series. If you're a racing fan you definitely don't want...
2023-09-1438 min
Gilbert Gottfried's Amazing Colossal PodcastGGACP Classic: Don ReoGGACP once again pledges support for striking TV and film writers by revisiting this 2019 interview with comedy writer and showrunner Don Reo. In this episode, Don regales Gilbert and Frank with anecdotes about Jack Benny, Milton Berle, Redd Foxx, Jackie Gleason and Bob Hope and shares backstage stories from classic shows like "Rhoda," "Sanford and Son" and "Rowan & Martin's Laugh-In." Also, Groucho takes a call, Tom Waits provides inspiration, Robert Altman cuts to the chase and Don joins forces with the legendary Slappy White. PLUS: ”Action”! Phil Spector Week! "The Rifleman" loses his cool! The return of "The Honeymooners"! The c...
2023-06-011h 25
That One Show With Bryan CombsTop 10 80s Rock AlbumsShawn Clemons from the podcast, Chase That Song joins That One Show and we rank our Top 10 1980s Rock Albums. That One Show is brought to you by The Goblin Trading Company. Get your official That One Show merch and much more here: https://www.etsy.com/shop/GoblinTrading
2023-02-091h 19REWORKTales from the Front Lines “When dealing with customers, especially those that are angry, there are always two tokens on the table. One is the token for it just doesn't matter. It's not a big deal. And the other token is it's the end of the world. We pick one, and the customer picks the other.”—Chase ClemonsToday, Chase Clemons is here. Chase is the Head of Customer Support and is on the front lines every day as he leads the 18-person support team at 37signals. Listen in as he shares why every customer interaction's outcome depends on which one of...
2023-01-1126 min
Gridiron HeroicsNFC West PreviewWelcome one and all to the Gridiron Heroics Football Show! Today Max tackles the NFC West preview with a slew of guests, and looks at the upcoming season for all four teams. See below for the show breakdown!
Big Thank You to our partners: PlayAction Pools, our favorite platform for Sports Pickems and Pools!
Enter the Gridiron Heroics Official Pick’Em Pool for free here: https://playaction.pub/heroics
To get 15% off starting your own Pick’Em, use Promo Code heroics
-News Tidbits w/ Julius Luchs (Tom Brady Returns to Practice, Baker...
2022-08-251h 20
Decades of Horror | Horror News Radio[Horror News] Tim Burton’s WEDNESDAY, Apple’s GODZILLA, Romero’s DAWN OF THE DEAD, and more Welcome to HORROR NEWS RADIO for AUGUST 22, 2022. JOIN THE GRUE-CREW FOR casting news for the MONSTERVERSE TV series heading to Apple+, along with trailer news for Tim Burton's WEDNESDAY series on NETFLIX. All this, and more, coming up next… I am your host Doc Rotten and this is HNR, the official GRUESOME MAGAZINE HORROR NEWS podcast. Back with me again are the scariest, goriest, bloodiest co-hosts on the 'Net. Dave Dreher, the lead news writer at Gruesome Magazine Crystal Cleveland, the Livin6dead6irl And Vanessa, Podcasting Rock Star and In...
2022-08-2319 min
Wolf Pack Fantasy Football PodcastWolf Pack Fantasy Football Podcast: NFL Teammate’s ADPsWelcome to the Wolf Pack Fantasy Football Podcast! Dylan, Mike, and "Ike" will be co-hosting for you tonight.
Before they get started they would appreciate your support by following our YouTube Channel, following/liking us on iTunes, Spotify, or wherever you listen to your podcasts!
Tonight’s show will be coming at you with their discussions on NFL Teammate's ADP, and which ones provide the best values in drafts. They will spare no hot takes on this episode as the gang gives you their reasons to avoid these players.
Running Backs
...
2022-07-141h 07
Miles & Pints: The Travel and Beer PodcastEpisode 41: Stu Clemons from Find My Food Stu (Conclusion)Today’s Guest: Stu Clemons from Find My Food Stu Everywhere he goes, Stu Clemons does his best to find unique and amazing places to eat, bars to drink at, and things to see. He shares them with his audience through professionally produced videos that on their own, may inspire you to book a trip. In this episode, we talk about a few of Stu’s favorite places to travel and two of the spots he knows best: Portland, Maine, and the Yucatan Peninsula. If you missed the first part of our interview with Stu, check out Epis...
2021-08-271h 22
Miles & Pints: The Travel and Beer PodcastEpisode 40 - Stu Clemons from Find My Food StuToday’s Guest: Stu Clemons from Find My Food Stu Stu Clemons is the researcher, producer, and talent behind Find My Food Stu, where he shows us all the most unique food and drink spots in every place he visits. From tacos in Playa del Carmen to cocktails in Prague, Stu always manages to find the best spots and happily shares them with his viewers. In this episode, we talk about Stu’s background, how Find My Food Stu came to be, and a bit about the amazing foods he’s found while traveling. Be sure to tune i...
2021-08-201h 2640 Plus: Gay Men. Gay Talk.It's Fat Loss Not Weight Loss For The Gay Man - Jack KunkelGive me those abs, pecs, guns to hang on and that bubble butt to salivate over. Sound like a pipe dream? Or is it more of a nightmare because you just can't lose weight? Diet, diet, diet. Workout, workout, workout. Yet nothing works and it gets worse as you get older. Well, what if it wasn't that hard and it was more about losing the fat than losing the weight? Dr. Jack Kunkel, swears it's more about fat loss than weight loss, and that's why I decided to ask this straight-handsome hunk (sorry boys, he's not gay) to join...
2021-06-2537 min
Movies à La Queer"Spontaneous Combustion" - EASY (2019) - Finale Episode Analysis
(Kiersey Clemons and Jaqueline Toboni in "Easy" 2019)
"Spontaneous Combustion" - EASY (US, 2016-2019)
U.S.A., 2019
Written & Directed by: Joe Swanberg
Starring: Kiersey Clemons, Jaqueline Toboni
IMDB Synopsis: When Chase and Jo's lease is up, Chase admits she's not ready to be in a committed relationship. But making a clean break isn't easy.
Stream "Easy" on Netflix!
Watch Trailer Here!
Music:
Jose Gomez & Raymond Velez
Follow Movies à la Queer on:
Twitter: @MoviesalaQueer
Instagram: @Moviesalaqueer
MALQ Facebook
2021-03-1627 min
Wolf Pack Fantasy Football Podcast2020 Week 8 Game Previews-In episode 10 of the Wolf Pack Fantasy Football Podcast, The Wolfpack is back in full force. Mike, Mike, and Dylan jump into some buy/sell targets since they’re recording a day early on Thursday night, so no Thursday recap. Lastly, they jump into game previews.
BUY LOW
LaPlant: David Montgomery
Dylan: Marquise Brown
Ike: AJ Green
SELL HIGH
Ike: Antonio Brown
LaPlant: Todd Gurley
Dylan: Chase Edmonds
Game Previews
-Pittsburgh Steelers vs Baltimore Ravens
-Los Angeles Rams vs Miami...
2020-10-311h 31
SARDismsPodcast 005: Chase Clemons, BasecampIn this episode, we chat with Chase Clemons a Support Pro at Basecamp, a project management company based in the US. Great customer service is at the forefront of SARD JV and we've taken a lot of insight from Basecamp's ethos. Hear all about how great customer service can shape an organisation internally impacting the way you support your external clients. The main aim of SARD is to help improve the NHS, Britain's public health service. Healthcare and IT are ever-changing and we are interested in the ways that we can help it evolve with the growing p...
2020-09-3051 min
What About Us?What About Our Teachers and Schools?The TN budget was cut by $1 billion in June due to reduced revenue from the COVID 19 and financial crises. The rainy day fund and Gov Lee's pet voucher program are "safe" but public school teachers and schoolchildren were kicked to the side of the curb. But public school teachers and children were kicked to the side of the road again. State Senate candidate for District 14 Chase Clemons discusses how rural Tennessee values for quality education are not shared by our representatives in the General Assembly.
2020-07-0849 min
Hangin' Out In The HollerEpi. #36 Chase ClemonsSend us your thoughts, opinions, and testimonies! Click Here!He is running for State Senate in the 14th District! Chase is fifth generation Tennessean who comes on to talk about healthcare, education, and so much more!https://www.facebook.com/hanginoutinthehollerFollow and maybe give us 5 Stars on are Apple Podcast link belowhttps://podcasts.apple.com/us/podcast/hangin-out-in-the-holler/id1496521341
2020-05-181h 16REWORKGoing Remote: Customer Support Going Remote is a series of bonus episodes where different Basecampers answer questions about how they do their work remotely. In this episode, Merissa Dawson and Chase Clemons answer questions about providing customer support, including how they talk to angry customers and how they onboard new team members. The full version of their Q&A, including a visual walkthrough of the support team's Basecamp account, can be found on YouTube.Show NotesDesign lead Jonas Downey's Going Remote episode - 00:18Basecamp's customer support team - 00:26Going Remote playlist on YouTube | Full...
2020-04-1613 min
The Ticket: Discover the Future of Customer Service, Support, and Experience, with IntercomThe remote rundown: Tips from the expertsIn this very special bonus episode we bring you some of the best remote working insights shared by our guests over the years. Featuring: Chase Clemons (Basecamp), Andrey Khusid Miro, Wade Foster (Zapier) and Laura Klein (Author and UX leader).See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2020-03-1020 min
Punk CX: Customer Experience Insights with Adrian SwinscoeGreat service and why Basecamp only focuses on a couple of channels - Interview with Chase ClemonsGreat service and why Basecamp only focuses on a couple of channels - Interview with Chase Clemons, a customer support team lead at Basecamp, a provider of project management and team communication software. We talk about Basecamp’s CEO Jason Fried assuming personal responsibility for all customer refunds, what that means in practice, what it’s like to work at Basecamp, what customer service means for them, particularly when they have approx 50 people in 30 different cities around the world and how they deliver great service to their clients.
2019-12-0431 min
Gilbert Gottfried's Amazing Colossal PodcastDon ReoComedy writer, producer and showrunner Don Reo regales Gilbert and Frank with memorable anecdotes about Jack Benny, Milton Berle, Redd Foxx, Jackie Gleason and Bob Hope and shares behind-the-scenes stories from classic shows like "Rhoda," "Sanford and Son" and "Rowan & Martin's Laugh-In." Also, Groucho takes a phone call, Tom Waits provides inspiration, Robert Altman cuts to the chase and Don joins forces with the legendary Slappy White. PLUS: Phil Spector Week! "The Rifleman" loses his cool! The return of "The Honeymooners"! The comedy stylings of Elton John! And Don remembers the late, great Clarence Clemons! Learn more about your...
2019-09-301h 24
Crack the Customer Code270: John-Paul Narowski, KarmaCRMAdam and Jeannie interview karmaCRM founder John-Paul Narowski about smarter ways to manage and nurture customer relationships. Enhancing customer relationships with tech If you’ve user Customer Relationship Management (CRM) software before, then you may know these systems tend to be either lacking the features you need or overcomplicated with features you don’t. Either way, leaders find themselves investing in tools they’re not using to their best potential. “We paid for these tools and I see him putting a sticky note on his monitor…” -JP Narowski Today’s guest, John-Paul (JP...
2017-08-2924 min
Amazing Business RadioChase Clemons Discusses How to Create Customer HappinessHow can we move from just satisfying our customers, to making them truly happy, which results in loyalty?
Shep Hyken interviews Chase Clemons, a highly-experienced customer service professional at Basecamp, who tells us how to go above and beyond for your customers.
First Up:
Shep Hyken’s opening comments focus on how, when your customer calls you, they need to know three things:
1. That you know them.
2. That they like the information that you give them and trust that it is accurate.
3. That when they get off the phone they’ll be able to do what you tell them to d...
2017-07-2433 min
Crack the Customer Code246: Chase Clemons, Basecamp’s Customer Service EthicAdam and Jeannie discuss Basecamp’s customer service ethic and tackle some of the top challenges faced by support professionals. Fine-tuning your customer service ethic If there's one thing customer service leaders need support with, it's connecting with, understanding, and supporting their own customers! Today’s guest, Chase Clemons, hears all the challenges faced by businesses of varied sizes, then helps them make the right decisions. He’s made it part of his mission to help them help their own customers, and he's sharing some of his best insights today. “I wish more people kn...
2017-06-2924 min
The Ticket: Discover the Future of Customer Service, Support, and Experience, with IntercomChase Clemons, Support Pro at BasecampChase Clemons, Support Pro at Basecamp and host of the Support Ops podcast, talks with Intercom's Adam Risman about keeping your support team happy, eliminating knowledge silos, and why self-serve help content can't be an afterthought.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2016-11-1033 min
Discover This Spellbinding Full Audiobook And Feel The Difference.Night Secrets: A Frank Clemons Mystery by Thomas H. CookPlease visithttps://thebookvoice.com/podcasts/1/audiobook/209950to listen full audiobooks.
Title: Night Secrets: A Frank Clemons Mystery
Series: Part of Mysterious Press-Highbridge Audio Classics
Author: Thomas H. Cook
Narrator: Ray Chase
Format: Unabridged Audiobook
Length: 9 hours 4 minutes
Release date: April 1, 2014
Genres: Police & Detective
Publisher's Summary:
Ex-cop turned private detective Frank Clemons navigates the mean streets of New York City in a gripping story of two seemingly unrelated cases that spiral into a life and death nightmare.
2014-04-019h 04Download New Full Audiobooks in Mystery, Thriller & Horror, Police & DetectiveNight Secrets: A Frank Clemons Mystery by Thomas H. CookPlease visithttps://thebookvoice.com/podcasts/1/audiobook/209950to listen full audiobooks.
Title: Night Secrets: A Frank Clemons Mystery
Series: Part of Mysterious Press-Highbridge Audio Classics
Author: Thomas H. Cook
Narrator: Ray Chase
Format: Unabridged Audiobook
Length: 9 hours 4 minutes
Release date: April 1, 2014
Genres: Police & Detective
Publisher's Summary:
Ex-cop turned private detective Frank Clemons navigates the mean streets of New York City in a gripping story of two seemingly unrelated cases that spiral into a life and death nightmare.
2014-04-019h 04
New Full Audiobooks in Mystery, Thriller & Horror, Police & DetectiveNight Secrets: A Frank Clemons Mystery by Thomas H. CookPlease visit https://thebookvoice.com/podcasts/1/audiobook/209950 to listen full audiobooks. Title: Night Secrets: A Frank Clemons Mystery Series: Part of Mysterious Press-Highbridge Audio Classics Author: Thomas H. Cook Narrator: Ray Chase Format: Unabridged Audiobook Length: 9 hours 4 minutes Release date: April 1, 2014 Genres: Police & Detective Publisher's Summary: Ex-cop turned private detective Frank Clemons navigates the mean streets of New York City in a gripping story of two seemingly unrelated cases that spiral into a life and death nightmare.
2014-04-0105 minEpisode 5: An Insider’s Look at How Basecamp Does Support with Chase ClemonsChase shares stories about how he got started doing support at Basecamp, the company formerly known as 37signals, how he got better at writing and empathizing with people and what happens when all of the apps go down. We also talk about tips for everyone on support, running online classes and tips for remote working. […]
The post Episode 5: An Insider’s Look at How Basecamp Does Support with Chase Clemons appeared first on Support Driven.
2014-02-0654 min
Fuel Your Mind With This Game-Changing Full Audiobook And Feel The Difference.Flesh and Blood: A Frank Clemons Mystery by Thomas H. CookPlease visithttps://thebookvoice.com/podcasts/1/audiobook/203656to listen full audiobooks.
Title: Flesh and Blood: A Frank Clemons Mystery
Series: Part of Mysterious Press-Highbridge Audio Classics
Author: Thomas H. Cook
Narrator: Ray Chase
Format: Unabridged Audiobook
Length: 9 hours 58 minutes
Release date: February 4, 2014
Genres: Police & Detective
Publisher's Summary:
Now living in New York, ex-cop Frank Clemons investigates the brutal murder of an elderly woman whose murky past leads him into the deadly shadows of a decades-old mystery.
2014-02-049h 58Download New Full Audiobooks in Mystery, Thriller & Horror, Police & DetectiveFlesh and Blood: A Frank Clemons Mystery by Thomas H. CookPlease visithttps://thebookvoice.com/podcasts/1/audiobook/203656to listen full audiobooks.
Title: Flesh and Blood: A Frank Clemons Mystery
Series: Part of Mysterious Press-Highbridge Audio Classics
Author: Thomas H. Cook
Narrator: Ray Chase
Format: Unabridged Audiobook
Length: 9 hours 58 minutes
Release date: February 4, 2014
Genres: Police & Detective
Publisher's Summary:
Now living in New York, ex-cop Frank Clemons investigates the brutal murder of an elderly woman whose murky past leads him into the deadly shadows of a decades-old mystery.
2014-02-049h 58
New Full Audiobooks in Mystery, Thriller & Horror, Police & DetectiveFlesh and Blood: A Frank Clemons Mystery by Thomas H. CookPlease visit https://thebookvoice.com/podcasts/1/audiobook/203656 to listen full audiobooks. Title: Flesh and Blood: A Frank Clemons Mystery Series: Part of Mysterious Press-Highbridge Audio Classics Author: Thomas H. Cook Narrator: Ray Chase Format: Unabridged Audiobook Length: 9 hours 58 minutes Release date: February 4, 2014 Genres: Police & Detective Publisher's Summary: Now living in New York, ex-cop Frank Clemons investigates the brutal murder of an elderly woman whose murky past leads him into the deadly shadows of a decades-old mystery.
2014-02-0403 min
Bootstrapped#25: Devil’s AdvocateDownload this episode, in which we talk about dollar stores, dogs and babies, the new Helpspot release, support contracts, requiring a credit card at signup, pricing and recurring billing, info-products, SaaS being unsatisfying, digging new holes, the point of growing, all software going to zero.
Helpspot – Ian’s helpdesk product.
Snappy – Ian’s newest product.
Uberdeck – Andrey’s mobile-app marketing product.
Stripe – payment processing service.
Star Trek Generations
Ian’s “all software is going to $0.00” theory
Edge of My Seat – Perch, Rachel Andrew, Drew McLellan
Rachel Andrew on Bootstrapped.fm
SupportOps.co – Chase Clemons
Chase Clemons on Bootstrapped.fm
So You...
2013-11-131h 07
Bootstrapped#18: Special Guest: Chase Clemons on Bootstrapped SupportDownload this episode, in which Ian and Andrey sit down with special guest Chase Clemons of SupportOps to discuss customer service for bootstrappers. We also get an Uberdeck update on leaving beta and pricing strategy.
This episode is being cross released on both Bootstrapped.fm and Support Ops Podcast. Check them out!
37Signals
Support Ops and the Support Ops Podcast
Uberdeck is released!
Andrey’s Essential Voice Recorder – type notes while you record audio (Android)
Basecamp Mobile
Bootstrapped customer service and using self service walls threads on discuss.bootstrapped.fm
Pingdom
Amazon Prime – Love the prime, buy the prime!!!! (I...
2013-08-271h 33
Theater 42Ep 3 — School Bus Chicken RaceBooks vs. movies. "I agree with you that watching The Fountain was like an exercise in seeing how confused and upset I could make myself." Jason admits to having a crush on Colin Farrell. Brad's worried about Adam Sandler.
Our contest winner from last week is Chase Clemons! Chase correctly identified "The greater good" from one of my all-time favorites, Hot Fuzz. Chase will receive a $5 Amazon gift card for his correct answer. Stay tuned for more fun!
Johnny English Reborn
Johnny English
Footloose (2011)
Drive
Lord of the Rings
The Rum Diary movie | book
Hunter S...
2011-11-0947 min